Just a short drive from Banff National Park, Grande Rockies Resort-Bellstar Hotels & Resorts features both an indoor and an outdoor pool as well as a spa and wellness center with a sauna and a beauty centre. Some of the facilities provided at this luxury 4-star hotel include water slides and a Jacuzzi.
This modern hotel offers an in-house fitness center, a ballroom and an express check-in and check-out feature. It provides babysitting services, a currency exchange and a reception that operates 24 hours a day.
The hotel's rooms are comfortable and offer a kitchenette that is equipped with a dishwasher, a refrigerator and a microwave. They are air conditioned and provide a mini bar, movies-on-demand and tea and coffee making facilities.
Grande Rockies Resort-Bellstar Hotels & Resorts's in-house restaurant provides a convenient option for those wishing to dine in. Each evening, guests are welcome to enjoy a drink in the cozy lounge bar. A selection of cafés and restaurants can also be found in the surrounding area.
Grande Rockies Resort-Bellstar Hotels & Resorts is surrounded by the area's well-known tourist attractions, including Canmore Museum And Geoscience Centre, which is within walking distance. Banff and Harvie Heights are located a short drive from the property.
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Pros. We travelled with a toddler and the stay here was perfect! Our kid loves the pool. The only downside was that we wanted to upgrade and even though a room was available we couldn't upgrade because it wasn't clean. But yo make up for it the housekeeping gave us a microwave which got to the room even before we did! Great staff. We had breakfast at the Habitat everyday and it was decent. We did appreciate their willingness to let us switch items or order stuff on the side for our kid. Overall, great place!! Very clean! Nice facilities.
Pros. We asked to upgrade our room for the second nights stay and the staff were very accommodating. A kid pooped in the pool while were there so only got to use the pool one day unfortunately but what can ya do?! Anyway we enjoyed our stay for sure!
Pros. The view from our room and the swimming area was nice for a family.
Cons. The change area was very small for the pools and no change tables. The water was cold in the kiddie pools but we kept alternating from the hot tub. The breakfast was a really long wait.
Pros. Mattress was comfortable and the morning staff were quite friendly.
Cons. Our room location was terrible, being able to access any amenities was quite challenging. The parking lot was brutally laid out and only after arrival did we find out they don't even provide shampoo. I will not be returning to this resort.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel features both indoor and outdoor pools, a spa and wellness center with a sauna and a beauty center, water slides, and a Jacuzzi. Additionally, it offers an in-house fitness center, a ballroom, and an express check-in and check-out feature.
How is the cleanliness of the hotel rooms and facilities?
While some guests mentioned that the cleanliness could be improved and the decor is somewhat outdated, many appreciated the clean rooms and the fact that the hotel had what was advertised. The pool and spa area were also highlighted as fantastic.
What practical information should I know about parking?
The hotel offers free parking, including electrified parking, which was considered a huge bonus during cold weather. However, some guests found the parking situation to be challenging, with small parking areas for large vehicles.
What are guests saying about the quality of the beds?
While some guests found the sofa bed uncomfortable and the beds to be rock hard, others mentioned that the beds were comfy and the rooms had comfortable beds. The hotel also offers family-friendly amenities like a child pool.
When is the best time to visit the hotel?
The high season is in December, and the low season is in March. Guests also appreciated the proximity to everything and the underground parking, which was considered a bonus, especially during cold weather.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountain comes highly recommended.
Consider Room Location
Some guests reported noise issues in certain rooms, particularly those close to storage/cleaning facilities. It may be beneficial to request a room away from these areas to ensure a quieter stay.
Check for Room Upgrades
Guests have mentioned receiving room upgrades upon check-in, so it might be worth inquiring about potential upgrades for a more enjoyable experience.
Be Mindful of the Annex Building
Some guests expressed dissatisfaction with the annex building, citing it as dark and having an odor. If possible, consider requesting accommodation in the main building for a more pleasant stay.
Parking Considerations
Guests found the parking situation challenging, with limited spots and confusion about designated areas. It's advisable to clarify parking arrangements upon arrival to avoid inconvenience.
Verify Pool and Hot Tub Conditions
Some guests reported issues with the pool and hot tub, including cold temperatures. It's recommended to inquire about the current state of these facilities before planning to use them.
Request Housekeeping Services
Several guests mentioned not being offered housekeeping services unless requested. If desired, it may be beneficial to communicate preferences for housekeeping with the staff.
Consider Noise Levels
Some guests noted thin walls and noise disturbances from adjacent rooms. Bringing earplugs or a white noise machine could help mitigate any potential disruptions.
Inquire About Deposit Policies
Guests were surprised by the length of time their deposits were held. It's advisable to clarify the hotel's deposit policies during check-in to avoid any unexpected delays in accessing funds.
Check for Room Maintenance
Some guests reported issues with room cleanliness and maintenance, such as moldy showers and outdated facilities. It may be beneficial to inspect the room upon arrival and report any concerns to the staff promptly.
Check-in/Check-out | Check in anytime after 5:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
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High season | June |
Average price (weeknight) | $196 |
Average price (weekend night) | $236 |
Grande Rockies Resort-Bellstar Hotels & Resorts is located at 901 Mountain Street, 0.5 miles from the center of Canmore. Elevation Place is the closest landmark to Grande Rockies Resort-Bellstar Hotels & Resorts.
Check-in time is 5:00 PM and check-out time is 10:00 AM at Grande Rockies Resort-Bellstar Hotels & Resorts.
Yes, Grande Rockies Resort-Bellstar Hotels & Resorts offers free Wi-Fi.
Yes, Grande Rockies Resort-Bellstar Hotels & Resorts offers free parking.
Grande Rockies Resort-Bellstar Hotels & Resorts is 57.9 miles from Calgary. Grande Rockies Resort-Bellstar Hotels & Resorts is 98 miles from Red Deer.
Yes, Grande Rockies Resort-Bellstar Hotels & Resorts has a pool onsite.
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