Grande Rockies Resort-Bellstar Hotels & Resorts

The hotel features both indoor and outdoor pools, a spa and wellness center with a sauna and a beauty center, water slides, and a Jacuzzi. Additionally, it offers an in-house fitness center, a ballroom, and an express check-in and check-out feature.

While some guests mentioned that the cleanliness could be improved and the decor is somewhat outdated, many appreciated the clean rooms and the fact that the hotel had what was advertised. The pool and spa area were also highlighted as fantastic.

The hotel offers free parking, including electrified parking, which was considered a huge bonus during cold weather. However, some guests found the parking situation to be challenging, with small parking areas for large vehicles.

While some guests found the sofa bed uncomfortable and the beds to be rock hard, others mentioned that the beds were comfy and the rooms had comfortable beds. The hotel also offers family-friendly amenities like a child pool.

The high season is in December, and the low season is in March. Guests also appreciated the proximity to everything and the underground parking, which was considered a bonus, especially during cold weather.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountain comes highly recommended.

Some guests reported noise issues in certain rooms, particularly those close to storage/cleaning facilities. It may be beneficial to request a room away from these areas to ensure a quieter stay.

Guests have mentioned receiving room upgrades upon check-in, so it might be worth inquiring about potential upgrades for a more enjoyable experience.

Some guests expressed dissatisfaction with the annex building, citing it as dark and having an odor. If possible, consider requesting accommodation in the main building for a more pleasant stay.

Guests found the parking situation challenging, with limited spots and confusion about designated areas. It's advisable to clarify parking arrangements upon arrival to avoid inconvenience.

Some guests reported issues with the pool and hot tub, including cold temperatures. It's recommended to inquire about the current state of these facilities before planning to use them.

Several guests mentioned not being offered housekeeping services unless requested. If desired, it may be beneficial to communicate preferences for housekeeping with the staff.

Some guests noted thin walls and noise disturbances from adjacent rooms. Bringing earplugs or a white noise machine could help mitigate any potential disruptions.

Guests were surprised by the length of time their deposits were held. It's advisable to clarify the hotel's deposit policies during check-in to avoid any unexpected delays in accessing funds.

Some guests reported issues with room cleanliness and maintenance, such as moldy showers and outdated facilities. It may be beneficial to inspect the room upon arrival and report any concerns to the staff promptly.