9 On Barrack

The hotel's customer service has been praised by many guests for being friendly, helpful, and welcoming. Some guests have highlighted the professionalism and friendliness of the staff, making their stay enjoyable and pleasant.

Guests have described the beds at the hotel as comfortable and clean, providing a good night's sleep. The spacious and clean rooms have also been appreciated by visitors.

The hotel offers parking facilities, with some guests mentioning that the parking is secure. However, a few guests have noted that the parking can be a bit challenging to navigate due to its location on the 7th floor.

The hotel's breakfast has been praised for being delicious, warm, and fresh. Some guests have also mentioned that the breakfast is served at the exact agreed-upon time, adding to their positive experience.

The hotel offers a restaurant and a bar/lounge, providing convenient dining options for guests. Additionally, some guests have appreciated the inclusion of a refrigerator and a coffee machine in the rooms.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests noted that the room they were offered had the same breakfast consecutively for three days, and there was no room service. Additionally, it was mentioned that the TV signal was poor and the TV was not a smart TV. Therefore, it's advisable to inquire about room service, TV options, and breakfast variety when booking.

Many guests appreciated the hotel's central location, making it easy to access shopping and amenities. However, some mentioned that the hotel is situated in a corner, making it slightly challenging to find. It's recommended to use a GPS or map for easy navigation.

While the hotel offers parking, some guests found the parking arrangement a bit inconvenient, as it was located on the 7th floor. Guests with mobility concerns may want to inquire about parking options and accessibility.

A few guests mentioned noise issues, particularly from the street and neighboring areas. It's advisable to inquire about room locations and potential noise disturbances, especially for light sleepers.

Some guests expressed dissatisfaction with the TV bouquet and TV reception, as well as the outdated and noisy air conditioning. It's recommended to inquire about the TV options and air conditioning functionality when booking.

The hotel's proximity to attractions such as the District Six Museum, Greenmarket Square, and the Castle of Good Hope makes it convenient for sightseeing. Guests may want to plan their itinerary to include these nearby attractions.

Guests appreciated the friendly and helpful staff. It's advisable to communicate any specific preferences or requirements to the hotel in advance to ensure a comfortable and tailored experience.

Some guests mentioned the absence of certain amenities in the rooms, such as a mini bar fridge, microwave, and shower cap. It's recommended to inquire about room amenities and request any necessary items in advance.

Guests appreciated the hotel's cleanliness and secure parking. However, some mentioned cleanliness issues in the rooms. It's advisable to communicate any concerns to the hotel staff promptly.