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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
July is considered the low season, which could be a great time to visit for those looking to avoid crowds and potentially find better deals.
The hotel is conveniently located near various attractions such as Newlands Stadium, Newlands Cricket Ground, Kirstenbosch National Botanical Gardens, and Table Mountain, making it an ideal choice for sports enthusiasts and nature lovers.
Guests have praised the spacious and light rooms, with some recommending the "Birds of Paradise" suite despite potential noise from the nearby road and school.
While the breakfast was generally praised, some guests noted that the menu was limited and that service could be slow during busy times. However, the staff's friendliness and willingness to accommodate requests were highlighted.
If traveling with a pet, consider requesting a ground floor room for convenience, as mentioned by a guest who found the upper floor less ideal for their dog.
Some guests experienced issues with the Wi-Fi and noted that the honesty bar was not available during their stay, suggesting that these services may not always be consistently provided.
Guests appreciated the hotel's efforts to mitigate the impact of load shedding, such as providing battery-powered lights and maintaining Wi-Fi during these periods.
Some guests mentioned small maintenance issues, such as loose towel hooks and blown light bulbs, suggesting that the hotel may benefit from addressing these matters promptly.
Numerous guests praised the friendly and helpful staff, emphasizing their willingness to go above and beyond to ensure a comfortable stay.