Capellen Hotels

The location and the staff

The style of the room, well designed and clean.

Very near the airport, comfortable and reasonably priced. Breakfast was good but expensive

Car park was a mess and difficult to use because of road works

the breakfast

Rooms were neat and clean, close to railway station and convenient. I would happily recommend them

Clean room and a WiFi that worked flawlessly

Strong smell of cigarette smoke, and a flooring that squeaked as we walked. The hotel is on top of a bar and can be a little noisy at times

had a lovely time staying at this hotel.had spent my frist night in the hilton just up the road and the alvisse parc hotel was so so much better on all things eg the cost of food & drink was so much cheaper,the staff were much more helpfull and the whole style of the hotel was much better than the hilton that cost for one night the same as our whole 3 days at the alvisse parc .we were there for the world cup of food(so we know the bussness well)its on again in 4yrs so it will be this hotel we will be staying at

All of your staff were pleasant, polite and very helpful. There was also plenty of free car parking. Only ten minutes from the city centre by car. You have a bus service just outside the hotel. Dining room and waiting staff are excellent. The food was adequately cooked but a little slow arriving.

Your hotel is generally very good although parts of the interior were showing their age

Great internet for free, very basic accomodation but great price

bathroom

clean and smart good food and menus quiet location reasonable price

Room standards were good and comfortable as all Ibis hotels are that we have visited

The reception area needs to be made more presentable and the reception staff more available. The restaurant had only one waiter on duty in the evening and that was the manager. The furniture coverings in the bar area was badly worn. It needs some refurbishment.

Close to the highway, good connection possibility.

Bed very hard. No minibar

Very practical location. Nice food.

Nice hotel, the furnishment is a bit outdated. And situated along side a busy road.

the frendliness of staff and the restaurant

the hotel facility is far from a 4 star hotel the room wasn't good no coffe or tea making facility it had a separated toilet but no hand basin you had to use the other in the bathroom the televion was very small and fewer channel I staied at the novotel and it was a real 4 star hotel with every confort avaible free internet wify films toilet and hand basin in the same place microven tea and coffe mking facility free

The staff were very friendly and the hotel was in a convenient position for us

Unable to get a gin&tonic! Breakfast was a little limited.

there is no AC in the hotel, they dont have wireless internet. and there is no ironing borad and iron in the room.

I had Flemish asparagus in your restaurant and it may be the best prepared asparagus I have ever eaten. The breakfast was good. Staff very friendly and helpful. Bus very convenient. Hotel excellent value - would stay there again and would highly recommend.

We had to take cab to airport because hotel van was busy.

The room was big (much bigger than I even hoped) and the king sized bed was AWESOME! Room was also very quiet, which means the walls were sufficiently thick.

The room was sterile. The bathroom was large, but there was no method or madness to the space itself. The TVs were old and need to be updated (the one in the bedroom didn't work; thankfully the one in the living room did).

It is the best hotel in Luxembourg, a bit less central than the Royal but close nevertheless and newer/nicer.

Nothing to report

The room was outstanding. Lots of nice amenities and attention to details (bathrobes, coffeemaker, flower, L'Occitane soaps, excellent shower) and the design was spacious, original, funky and modern yet warm and comfortable.

Wifi should be included. Shower leaked out onto the floor due to design flaw/bad seal. No easy garage access. Room should have radio alarm clock with iPod plugin.

Excellent 5 star hotel. Perfectly located near the center of town.

location

Nothing really. A hotel without a soul.

If you are tired of live and looking for the most boring hotel, this would be the place to stay for your holiday.

It's close to the Jean Monnet building

The entrance to the hotel is not easy to find!

Comfortable bed, situated near to the train station.

Size of the bed too big for such a small room. Table too small. Bath room not well cleaned. Situated in the milieu of prostitution, therefore a lot of noise coming from the street.

My room, particularly the bed, smelled of cigarette smoke. I always request a non-smoking room so I found this disappointing.

The hotel as well located in a walking distance to the city center. There was good parking facility. The reception was well maintained andd the stuff friendful and helpful. The room was clean, cosy and quiet. Breakfast was plentiful and tasty.

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Walking distance to the centre, one of the best economic hotels i've been

breakfast is madly expensive, I just walked a few metres and had a much cheaper one in the first bar.

very nice design-room, comforable, clean and very relaxing. hotel has a fantastic view and the employees are very helpful and friendly. I enjoyed my stay a lot and will be definitely come back.

Quiet, full service, breakfast, restaurant ... Excellent value for money.

Very nice, new and clean hotel, bright room and comfort euipment.

NO

Very nice service personnel. Very good food. Nice room.

The family room could be a bit bigger.It was not possible to book a 4 persons bedroom on the internet.

Relatively new

Awful standards, cheap fixtures, cutting corners on everything from in room coffee to linens, more like a budget hotel

The location and the atmosphere of the hotel.

We needed to ask the staff questions on matters that they should have just informed us. Also, we booked a executive room with access to the lounge which never opened. After searching for an answer to our question, the staff told us to go upstairs to the bar area and they would do something for us. Overall, we were very disappointed in the customer service and the hotel not fulfilling what they had offered.

The receptionist was very kind!!

I can't open the window to ventilation.

Good value for money, reasonably priced restuarant

Woefully understaffed on reception in morning, took twenty minutes to check out.

Clean, staff very supportive

The room was confortable, although the first night there was no heating.

The breakfast had to be taken in another building.

The buffet and food in general was good. Great shower!

When i arrived at the Luxemburg airport I went to the information Center to find out how I could get to the hotel. The representative told me that it was within walking distance. In fact no taxi would take me their because it was too close. She pointed outside to a brown building and said it was on the other side of it. It was not on the other side. Probably a quarter of a km. away from the airport. It was an ok walk for me but I'm not sure all patrons could walk it. Possibly you can call for the hotel shuttle but they do not advertise it. Also coming from Canada I wasn't using my cell phone and I saw no courtesy phone at the airport to call the hotel.

Very small room. I have requested 3 separate beds, got only 2 (1 king size). The room was like 20m2 and very small for 3 people.

I have only the best impressions. I would recommend it.

On some webs this hotel was marked on the Google map in the wrong place (next to number 37-39 on the street not 13) . In fact it was 1.5 km further.

Location is great for the purpose of my trip, just across the street from the Congres, but not close to the tourist area.

Room was outstanding,although hotel is in an industrial estate,which wasnt mentioned on your website description.10/15 min walk to train station to get you into luxembourg city.

As mentioned before hotel sited in an industrial estate

the staff was nice ,food was oke and the rooms where spacesious

the hair in the bath and

the room

the parking is a bit small

Very customer oriented staff, free soft drinks in mini bar re-filled everyday, nice size of rooms, modern design, free parking inside, free wifi, good breakfast buffet

Once coffee cups in room were not very clean, wifi problem in one room (but could make use of wired connection) too small size of TV screen (ok in executive suite), good breakfast buffet but lacking eggs and variety if you stay more than 2 days.

Beware the bad taxi drivers of Luxembourg!

The hotel was a standard business hotel - very centrally located in Luxembourg city. Staff was very courteous and professional, the breakfast was excellent, and the room was clean and comfortable.

The room was decorated in warm tones, with a comfortable bed.

The hotel has wi-fi, but one has to pay €7 an hour to use it, which seems excessive. The TV had many channels, but almost all were in German.

Everything.

I had booked a single room, but changed to a double room to have more room for myself. But aparantly, all the rooms are the same over there, and they did not want to adapt the price to a single room price, despite the fact that I was alone.

Close to highway and clean. Stayed for one night (business) and for that it was perfect.