Capellen Hotels

Swimming pool and delicious breakfast The clealiness of the room. It was not mentioned that when you obtain a reduction for the price of the room, the cleanliness will follow.

Although it is out of town, there is a shuttle. The hotel is perhaps a bit tired and in need of an update, but the value is nevertheless superb for the price. The breakfast, included, is first rate.

It feels like staff members have financial targets to achieve before customer service

excellent (small) pool & gym facilities for hotel, free parking, quiet, fantastic breakfast, decent room size, decoration, light, curtains, 2 comfy armchairs, table, desk extremely soft bed (never seen a softer bed in any hotel), no wall sockets for laptop at desk or telephone charger next to the bed (only one at the window or you have to pull furniture from the wall to reach one near the desk... very inconvenient). A noisy buzzing kind of speaker (alarm speaker system?) on the side of the bed - quite disturbing at night. No ventilation at all in bathroom/toilet area (there's a vent but no airflow at all). No Toilet brush. Extremely expensive internet (10 euro 1hr, 17 euro 24hr) and troublesome to have to buy a password at reception each time you want to use it (unless you buy multiple days or week package on day 1). No complementary still water bottle, water in minibar and placed on table 6+ euro

The car park was extensive and free. The hotel was in the middle of refurbishment which hadn't been mentioned when we booked.

I have found the services I expected. This Hotel is pleasant

Hotel is well placed for Luxembourg city. We enjoyed our meal in the recently redecorated restaurant. There is a large car park.

The local is rather quite; Personnel is supportive. Good restaurant. Internet access is too expensive, a today's service that should be for free. No air-conditioning in the room. Too much noise coming from outside.

Quiet Mid-renovation. First room given smelled. Poor in room facilities, poor service in restaurant. Defintately not a 4 star hotel.

the indoor swimming pool was not convenient for small kids

I liked the panoramic view of Luxembourg Slow service

Spacious room I called them at 22 h and nobody was ready to pick up my shirts and deliver in the morning about 8 30 am, ironed.

convenience & comfort

Very friendly staff, great value, modern design Lack of English outside of front desk

Relatively new Awful standards, cheap fixtures, cutting corners on everything from in room coffee to linens, more like a budget hotel

excellent view over the city parking place very expensive, even if there was no lack of space (more expensive than in Venice (IT)!)

Very modern hotel, good furniture; good breakfast. Sightseeing bus stops in front of hotel. Expensive public parking; rather long walk to down town area.

Comfortable bed and room. Close to the Philharmonie which was reason for stay Room was too hot and the airconditioning for whole hotel had been switched to warm ready for winter. Staff informed me that the airconditioning could not be controlled in individual rooms. Too noisy to leave windows open as construction site surrounding hotel.

Confortable room Adsl web connection in the room only available through wifi, please provide cable connection as well (in case something goes wrong with the wifi in one's computer as was my case) Lack of exercise facilities

The rooms were big and the beds were big. We also had dinner at the hotel and it was very good. Well the hotel was a bit far from the city. I wish there was a shuttle to and from the city center.

the bed was the best was very confortable paying of internet

Nothing really. A hotel without a soul. If you are tired of live and looking for the most boring hotel, this would be the place to stay for your holiday.

Parking

Hotel is clean and in a good location for business - near the EU quarter but also close to shopping and sightseeing.Room was clean and fairly big. Breakfast was good. However, it is not worth the 4 stars it claims it has. No caprets in the room but also no floor heating. You can hear the neighbours walking in their rooms because there is no noise isolation due to lack of carpets. For two people in the room they provided only 1 pair of slippers, etc.

Location is good, very convenient to go to the center. We stayed 5nights, but in the one night, no room cleaning. And twice, no supplemental water.