Best Western Le Donjon

2 Rue Du Comte Roger, 11000 Carcassonne, Aude, France
+33 4 68 11 23 00

Cheapest
rate per night

8.4

Excellent
based on 1,894 reviews
Best Western Le Donjon - Carcassonne, Aude, France
Fri 1/22
-
Sat 1/23
Compare vs. KAYAK |

Provider Nightly total
Agoda.com $77
Hotels.com $83
Zenhotels.com $86
Agoda.com
Hotels.com
Zenhotels.com

Good to know

Value for money

8.0

Distance to city center

0.8 mi

Location rating

9.6

Nearest Airport

Toulouse Blagnac

Distance to airport

58.0 mi

Rooms

Fri 1/22
Sat 1/23

Standard Rooms

$89+

Bed type
Provider
Nightly
Unknown
$89 per night
Unknown
$99 per night
Unknown
$124 per night

Classic Rooms

$78+

Bed type
Provider
Nightly
Unknown
$78 per night
Queen bed
$83 per night
Unknown
$94 per night
Unknown
$103 per night
Queen bed
$103 per night
Unknown
$106 per night
Unknown
$112 per night

Queen Rooms

$104+

Bed type
Provider
Nightly
Unknown
$104 per night

Double Rooms

$86+

Bed type
Provider
Nightly
Unknown
$86 per night
Unknown
$94 per night
Unknown
$123 per night

Superior Rooms

$129+

Bed type
Provider
Nightly
Unknown
$129 per night
Unknown
$158 per night
Unknown
$204 per night

Reviews

Pros

Cons

Traveler rating

435
151
32
10
0

Time of year

Traveler type

Show reviews that mention

+
great location in 485 reviews
friendly staff in 334 reviews
main hotel in 290 reviews
small room in 266 reviews
breakfast was good in 178 reviews
car park in 166 reviews
carcassonne in 122 reviews
walls in 75 reviews
great view in 56 reviews
lovely garden in 53 reviews
right in the heart in 32 reviews
poorly insulated in 2 reviews
smell in the room in 1 review
  • Good
    Dec 2010
    6.7

    The location of the hotel, being inside the Cité walls, is excellent, though somewhat difficult to find!

    We were given rooms in building away from the main building. We were not advised of this before our arrival, and were somewhat disappointed. The huge beam going across the floor in room 16 made visits to the toilet resemble an obstacle course!!!

  • Okay
    Dec 2010
    5.7

    My husband and I found the stay at the Best Western Le Donjon to be a very acceptable experience.

  • Okay
    Nov 2010
    5.7

    Excellent location. Staff helpful with contacting doctor when medical problem arose.

    Breakfast rate was high and I feel should have been incorporated in room rate. Breakfast was average. Accessing the hotel at night proved difficult on one night as we waited outside for about 15 minutes.

  • Good
    Nov 2010
    7.0

    The convenience of its location

    nothing

  • Good
    Nov 2010
    6.7

    A pleasant and comfortable hotel although the annex was a little dated in some rooms. The location in La Citie (Carcassonne) could not be more central. A great place to stay for a weekend break

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About

Overview

Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort. The Best Western Plus Hotel Le Donjon is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service. Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.4 Excellent

based on 1,894 reviews

8.7

Cleanliness

8.5

Comfort

7.3

Facilities

9.6

Location

Check in

4:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Babysitting or child care
Electric kettle
Business center
Wake-up service
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Daily housekeeping
Terrace/Patio
Increased accessibility
Fax/photocopying
Family rooms
Linens
Towels
Safety deposit box
Cribs available
Fire extinguisher
Gift shop
Seating area
Laundry facilities
Elevator
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Shampoo
Garden view
Room service
Smoke alarms
Heating
Tour desk
Physical distancing in dining areas
Physical distancing rules
Adapter
First-aid kit
Socket near the bed
Sofa
Key card access
Sofa bed
No smoking
Soundproof rooms
Soundproofing
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Express check out
Parking
Body soap
Hairdryer
Bottle of water
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Telephone
Use of cleaning chemicals that are effective against coronavirus
Cable or satellite TV
Carpeted
24-hour security
Air-conditioned
Newspapers
Non-feather pillow
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Guest accommodation sealed after cleaning
Children's television networks
All plates, cutlery, glasses and other tableware have been sanitized
Safe
Airport shuttle
Clothes rack
Trash cans
Coffee machine
Guests can opt-out of accommodation cleaning service
Internet (surcharge)
TV
Staff follow all safety protocols as directed by local authorities
Desk
Private bathroom
Garden
Wardrobe or closet
24hr front desk
Storage available
Private parking

FAQs when booking at Best Western Le Donjon

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Photos

All Photos (35)
Building (3)
Bedroom (18)
Bar (2)
Lounge (3)

Property safety measures

Best Western Le Donjon has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most Popular Landmarks

  • Museum of Chivalry Arms and Archery 36 yd
  • Aude Gate 40 yd
  • Medieval City 64 yd
  • Cité de Carcassonne 69 yd
  • Château Comtal 87 yd
  • Hat Museum 93 yd

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Hotels Europe France Occitanie Carcassonne Best Western Le Donjon