Hotel De La Cite Carcassonne - MGallery Collection
Place Auguste Pierre Pont, 11000 Carcassonne, Aude, France
+33 4 68 71 98 71
Cheapest
rate per night
9.0
Excellent
based on 968 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| AccorHotels.com | $229 |
| Zenhotels.com | $241 |
| Stayforlong | $250 |
Good to know
Value for money |
8.2 |
|---|---|
Distance to city center |
0.8 mi |
Location rating |
9.8 |
Nearest Airport |
Carcassonne Salvaza |
Distance to airport |
2.9 mi |
Rooms
Classic Rooms
$250+
Bed type
Provider
Nightly
King bed
$250
per night
King bed
$265
per night
Unknown
$281
per night
King bed
$308
per night
Unknown
$336
per night
Double Rooms
$423+
Bed type
Provider
Nightly
Unknown
$423
per night
Superior Rooms
$466+
Bed type
Provider
Nightly
Unknown
$466
per night
King Rooms
$229+
Bed type
Provider
Nightly
Unknown
$229
per night
Unknown
$269
per night
Unknown
$271
per night
Unknown
$322
per night
Reviews
Pros
| "Extremely friendly and helpful staff." | (in 75 reviews) |
|---|---|
| "The Michelin starred restaurant was outstanding." | (in 8 reviews) |
| "Fantastic representative of the Hotel!" | (in 61 reviews) |
Cons
| "Finding offsite car park in dark was nightmare." | (in 2 reviews) |
|---|---|
| "Have to book in advance" | (in 2 reviews) |
| "Old building very carefully restored." | (in 3 reviews) |
Traveler rating
256
52
11
4
1
Time of year
Traveler type
Show reviews that mention
+
| great location | in 187 reviews |
|---|---|
| beautiful hotel | in 170 reviews |
| great staff | in 151 reviews |
| beautiful room | in 106 reviews |
| excellent breakfast | in 79 reviews |
| hotel with restaurant | in 67 reviews |
| carcassonne | in 49 reviews |
| room service | in 46 reviews |
| great views | in 38 reviews |
| comfortable bed | in 35 reviews |
| michelin starred | in 33 reviews |
| medieval castle | in 24 reviews |
| car park | in 17 reviews |
| old building | in 17 reviews |
| location grounds | in 12 reviews |
| fully booked | in 9 reviews |
| excellent food | in 6 reviews |
| close to the beach | in 2 reviews |
| staff was friendly | in 1 review |
-
ExcellentApr 20178.5
Beautiful View of the Lower City and West
LIkes: Fabulous view of the City over the Walls Overall feel of the hotel Comfort of the pillows and bed Best location for staying in the Old City Terrific breakfast Complimentary castle tickets
Dislikes Car has to be at least 200+ yards from the hotel--no private auto access--they use a small van to take you to the hotel. The room we were in was quite small--the closet door backed up to another needed door--constant banging. Chair for the desk had arms--could not go under the desk--another small room issue Partial glass separator for shower in the bath does a lousy job of keeping water in the tub Needs more electrical outlets--especially around the desk area
-
GoodNov 20107.3
solicitous staff .... every detail considered, every comfort covered. grand hotel in the early 20th century tradition, elegant restaurant w/ elaborate service, though a bistro also available on the premises. Reflects & enhances the atmosphere of Carcassonne. None of this comes cheap, of course. Only comparable hotel we've stayed at is the Spanish parador in Santiago de Compestila.
Most parking is between the walls of the Cite, a brisk hike to the hotel. The hotel provides a livery car & driver to get you to & from the parking area.
-
GoodOct 20108.0
We were so welcomed & so well received that we immediately felt at home - it was a magical stay & we enjoyed every aspect of the Hotel & it's magnificent integral part of romantic Carcassonne.
We could not fault anything - except perhaps the fact that massages were not available on Sun & Mon just over our stay.
-
GoodOct 20107.6
Hotel de la Cite is beautiful and the city itsfelf is breathtaking. Only one complaint - no a la carte breakfast and the standard breakfast for one person is 29 e or about $40! Only want a croissant and a cup of coffee? Still $40! An equivalent breakfast can be had in local cafe for one third of this price. So stay at the hotel de la Cite - just don't eat there.
-
GoodSep 20107.3
Perfect location. Hotel staff pick you up from designated car park outside city wall. Well appointed hotel with restaurant and swimming pool and garden. Courteous and helpful staff.
Even acknowledging the quality of the hotel and its locaition I still consider it very expensive. Also, and this is hardly the hotel's fault, the exclusive promise of the hotel is somewhat marred by the sheer crowds of people visiting Carcassonne.
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About
Overview
This Carcassonne hotel is situated two minutes from Cite de Carcassonne, and offers award-winning accommodation. It also has an outdoor pool, a rooftop terrace and a Jacuzzi.
Hotel de la Cite Carcassonne - MGallery offers an all-hours reception, as well as a Turkish steam bath and a ballroom. For added convenience, it features an airport shuttle, babysitting/child services and valet parking. It also has superb options for business meetings and events.
Recently refurbished, Hotel de la Cite Carcassonne - MGallery has 61 cosy rooms. Each boasts a range of entertainment options, including a flat-screen TV, a DVD player and an iPod docking station.
With its own restaurant serving regional dishes, the hotel provides guests with all they need for an enjoyable night without having to leave the hotel. Each evening, guests can wind down in the cozy lounge bar.
Hotel de la Cite Carcassonne - MGallery is within a 30-minute walk of Carcassonne Train Station. Limoux and Castelnaudary are also a brief car ride from the property.
Features
9.0 Excellent
based on 968 reviews
9.3
Cleanliness
9.3
Comfort
9.3
Staff
8.2
Value for money
Check in |
4:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
ATM on-site
Electric kettle
Mobile hotspot device
Business center
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Currency exchange on-site
Feather pillow
Fire extinguisher
Hammam (Turkish bath)
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Garden view
Room service
Smoke alarms
Heating
Contactless check-in/check-out
Tour desk
Face masks for guests available
Hypoallergenic pillow
Physical distancing in dining areas
Board games/puzzles
Physical distancing rules
Books, DVDs, music for children
Spa
Process in place to check health of guests
Hot tub
Outdoor pool
Key card access
CCTV in common areas
Kids meals
No smoking
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Parking
Hairdryer
Screens or physical barriers placed between staff and guests in appropriate areas
Lowered sink
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Non-feather pillow
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Babysitting/child services (surcharge)
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Pool towels
Staff follow all safety protocols as directed by local authorities
Bathrobe
Private bathroom
Garden
Private check-in/check-out
24hr front desk
Designated smoking area
Steam room
Storage available
Private parking
Spa and wellness center
Wedding services
Free Wi-Fi
Ticket service
Winery
Pets allowed on request. Charges may apply.
Terrace/Patio
Increased accessibility
Beach towels
Towels
Safety deposit box
Elevator
Massage
Library
Shampoo
Pool bar
Shared lounge/TV area
Shower
Shower cap
Accessible by elevator
Adapted bath
Adapter
Slippers
Socket near the bed
Allergy-free room
Soundproof rooms
Bathtub
Soundproofing
Body soap
Bottle of water
Bridal suite
Tea/coffee maker
Telephone
Toilet
Toilet paper
Toilet with grab rails
Safe
City view
Airport shuttle
Clothes rack
Trash cans
TV
Valet parking
Desk
VIP room facilities
Wardrobe or closet
FAQs when booking at Hotel De La Cite Carcassonne - MGallery Collection
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Photos
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Reviews about Hotel De La Cite Carcassonne - MGallery Collection
“Unique opportunity staying in a medieval castle”
“Great location!”
“The staff were first rate, not cookie cutter but fun individuals who went above and beyond. The room was quiet with the most comfortable bed. Slept like the proverbial. Fab public rooms.”
“Great location. Lovely room with a view of the ancient Carcassone. The hotel was a very modern hotel set back in time. A great experience.Off site Complimentary parking where we were shuttled right to the hotel door.”
“The stunning hotel grounds and surrounding area. Charming staff.”
Location
Most Popular Landmarks
- Basilica of St. Nazaire and St. Celsus 50 yd
- Théâtre de la Cité 93 yd
- Aude Gate 137 yd
- Cité de Carcassonne 143 yd
- Museum of Chivalry Arms and Archery 167 yd
- Château Comtal 177 yd
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