
Hôtel de la Cité Carcassonne - MGallery
Photos of Hôtel de la Cité Carcassonne - MGallery
Overview
Set a very short walk from Cite de Carcassonne, this award-winning hotel was recently refurbished and features modern rooms with a mini bar, a flat-screen TV and an iPod docking station. It is situated a 15-minute car ride from Carcassonne Salvaza Airport and an airport transfer is provided for guests.
There are a variety of amenities available to guests of Hotel de la Cite Carcassonne - MGallery, such as a rooftop terrace, free Wi-Fi and an outdoor pool. It offers child-minding services, a currency exchange and a reception that operates 24 hours a day. Guests also have the option of relaxing in the Turkish steam bath.
All the cosy rooms at Hotel de la Cite Carcassonne - MGallery provide heating, a bathtub and a DVD player. The bathrooms have a shower, and include bathrobes and a hair dryer.
The stylish on-site restaurant serves regional specialties, while the bar offers a premium drinks menu in elegant surrounds. Room service is also offered during certain times.
The hotel is within walking distance of Castle and Ramparts of Carcassonne. Limoux and Castelnaudary are also a brief car ride from the property.
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Amenities at Hôtel de la Cité Carcassonne - MGallery
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Key card access
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
Pool and spa
- Heated pool
- Outdoor pool
- Pool towels
- Pool with a view
- Steam room
- Spa and wellness center
- Massage
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Fold-up bed
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- EV charging station
- Airport shuttle
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Evening entertainment
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Garden
- Terrace/Patio
- Balcony
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Reviews of Hôtel de la Cité Carcassonne - MGallery
Summary of reviews
Score by provider




All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The stylish on-site restaurant serves regional specialties, while the bar offers a premium drinks menu in elegant surrounds. Room service is also offered during certain times.
What are the unique features of the hotel's location?
The location is unique and unbeatable. Although right in the center of the castle, it has ample private terraces and gardens with spectacular views.
How is the cleanliness of the hotel's rooms and facilities maintained?
The hotel ensures daily housekeeping, disinfection of high-touch surfaces, and guest accommodation is disinfected between stays. Additionally, hand sanitizer is available in guest accommodation and key areas.
What are the highlights of the hotel's customer service?
From arrival, the guest experience is exceptional. The staff is extremely friendly and helpful, providing an ultimate upgrade to a luxurious suite and special touches for special occasions.
What are the best times to visit the hotel?
The high season is in August, offering a fantastic experience within the medieval city. However, the hotel is equally enjoyable during the low season in February, providing a unique and beautiful setting in the walled city.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended booking a room with a garden terrace for stunning views of the castle and ramparts.
Consider Dining Elsewhere
Some guests suggested exploring dining options outside the hotel due to fully booked or limited dining options for hotel guests.
Be Mindful of Room Selection
A few guests mentioned that room sizes and views varied, with some rooms being described as basic for the price, while others offered spectacular views and spaciousness.
Take Advantage of the Location
Guests highlighted the hotel's unique and unbeatable location within the medieval city, providing ample private terraces and gardens with spectacular views.
Consider Alternative Dining Times
A couple of guests suggested making dining reservations in advance to ensure availability, especially for the Michelin star restaurant.
Be Prepared for Potential Service Delays
Some guests experienced slow service in the garden area and delays in luggage collection due to limited staff availability.
Enjoy the Magical Setting
Many guests praised the hotel's magical location inside the castle walls, beautiful gardens, and grand, historic building.
Explore Nearby Dining Options
While the hotel offers a fantastic Michelin star restaurant, guests recommended exploring the variety of dining options available close to the hotel.
Embrace the Unique Experience
Several guests emphasized the exceptional experience of staying in a 5-star hotel within a medieval walled township, with a range of dining options and a character-filled bar.
Consider Transportation Options
Some guests suggested being prepared for potential delays in transportation services and recommended exploring alternative transportation options.
Location
What's nearby
- Basilica of St. Nazaire and St. Celsus16 yd
- Théâtre Jean-Deschamps100 yd
- Cité de Carcassonne128 yd
- School Museum139 yd
- Aude Gate168 yd
- Museum of Chivalry Arms and Archery182 yd
- Medieval City207 yd
- Château Comtal215 yd
- Hat Museum226 yd
- Narbonnaise Gate292 yd
- La Cite des Oiseaux0.6 mi
- Castle and Ramparts of Carcassonne0.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hôtel de la Cité Carcassonne - MGallery
Low season | January |
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High season | November |
Average price (weeknight) | $333 |
Average price (weekend night) | $439 |
When to book a room at Hôtel de la Cité Carcassonne - MGallery
KAYAK's top tips for your stay at Hôtel de la Cité Carcassonne - MGallery
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in CarcassonneGood to know
Value for money | 8.2 |
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Distance to city center | 0.8 mi |
Nearest Airport | Carcassonne Salvaza |
Distance to airport | 3.0 mi |