Overview

Best Western Le Donjon Les Remparts

2 Rue Du Comte Roger, Cite Medievale, 11000 Carcassonne, Languedoc-Roussillon, France
+33 4 68 11 23 00

$129+

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Rates

Overall guest ratings

8.5/10 Excellent
Based on 1,671 reviews
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Review highlights

  • 8.9
  • 8.5
  • 6.5
  • 4.2

Good to know

  • Very quiet
  • Comfortable beds
  • Friendly service
  • Pleasant hotel grounds

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    About

    Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort. The BEST WESTERN Le Donjon Les Remparts is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service. Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Spa
    • Express check out
    • Internet (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 1,671 reviews
    • 8.9 "Location is great."
    • 8.5 "Great service."
    • 6.5 "Rooms are ok."
    • 6.3 "Breakfast is mediocre."
    • 5.9 "Vibe was decent."
    • 4.2 "Internet is poor."

    Overall Rating

    8.5 Excellent
    Based on 1,470 reviews
    • 8.9 "Location is great."
      7.7 "77% thought parking was inexpensive."
      9.7 "97% liked the proximity to sightseeing."
      8.2 "City centre within easy reach, said 82%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.8 "88% were happy with the shuttle service."
    • 6.1 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      6.2 "Only 62% thought the shower was ok."
    • 6.0 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
      3.0 "70% said the wifi quality was bad."

    Overall Rating

    8.6 Excellent
    Based on 167 reviews
    • 8.8 "Location is great."
      8.3 "83% thought parking was inexpensive."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.0 "Amenities are good."
      7.2 "72% thought the building was wonderful."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      6.0 "For only 60%, the bathroom was ok."
    • 6.4 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      6.9 "For only 69%, the noise level was all right."
    • 5.8 "Vibe was decent."
    • 5.6 "Average value."
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    Overall Rating

    8.3 Excellent
    Based on 33 reviews
    • 9.0 "Terrific location."
    • 8.5 "Great service."
    • 8.3 "Amenities are good."
      7.5 "75% thought the building was wonderful."
    • 6.4 "Rooms are ok."
    • 6.2 "Breakfast is mediocre."
    • 6.2 "Average comfort."
    • 5.7 "Vibe was decent."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Very quiet"
    "Comfortable beds"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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