Civana Wellness Resort And Spa

37220 Mule Train Road, Carefree, AZ 85377, United States
+1 480 488 5300

Cheapest
rate per night

8.7

Excellent
based on 118 reviews
Civana Wellness Resort And Spa - Carefree, AZ
Thu 4/15
-
Fri 4/16
Compare vs. KAYAK |

Provider Nightly total
Snaptravel $208
Zenhotels.com $224
TripAdvisor $264
Snaptravel
Zenhotels.com
TripAdvisor

Good to know

Value for money

8.2

Distance to city center

0.5 mi

Location rating

8.9

Nearest Airport

Phoenix Sky Harbor Intl

Distance to airport

27.2 mi

Rooms available at Civana Wellness Resort And Spa

Thu 4/15
Fri 4/16

Deluxe Rooms

$208+

Bed type
Provider
Nightly
Queen bed
$208 per night
Twin bed
$224 per night
Unknown
$271 per night
Unknown
$271 per night
Unknown
$271 per night
Queen bed
$330 per night

Double Rooms

$272+

Bed type
Provider
Nightly
Unknown
$272 per night

Standard Rooms

$208+

Bed type
Provider
Nightly
Unknown
$208 per night

Reviews of Civana Wellness Resort And Spa

Pros

Cons

Traveler rating

6
3
3
0
0

Time of year

Traveler type

Show reviews that mention

+
hotel room in 57 reviews
beautiful pool in 47 reviews
staff was great in 45 reviews
great location in 36 reviews
food was very good in 27 reviews
room service in 19 reviews
mountain view in 17 reviews
beautiful setting in 13 reviews
great breakfast in 12 reviews
shuttle service in 12 reviews
classes in 8 reviews
bed very comfortable in 7 reviews
escaping the city in 7 reviews
bathroom door in 6 reviews
charging port in 6 reviews
room itself was good in 6 reviews
great kids in 5 reviews
large rooms in 5 reviews
first night in 4 reviews
beds were uncomfortable in 2 reviews
humm in 2 reviews
  • Mediocre
    Nov 2018
    4.0

    View

    The views were stunning. The food was great. The staff was pleasant for the most part. The resort grounds were very well mantained.

    Tryed to book under a wedding block but that was so difficult I booked online through a 3rd party. The room smelled horrible, cleaning staff spoke 0 english so we couldnt get clean towels or the garbage taken out. The ac in the room was extremely loud. The linens on the bed seemed unclean but again language barrier with housekeeping so it did not get resolved. While checking out I asked to speak to a manager that didnt happen and I had to catch a flight. The place is beautiful and most of the staff were pleasant overall it is not what I expected

  • Okay
    Mar 2015
    5.4

    mediocre

    Location, pool

    Rooms outdated, grounds not well maintained. Disappointed for the price

  • Okay
    Jan 2015
    4.2

    Find a different place if possible

    Location

    Carefree Resort and Conference Center is in a beautiful location. For the services provided, it is overpriced. I was a bit surprised that the place is not as geared to customer satisfaction as they ought to be. I requested a room change due to many extraneous noises from rooms next door, as well as from the outside. Instead of making immediate amends even though they had available rooms, they said their system could not let me move to another room till the next day! I come to a resort to get some rest and relaxation, not to be kept up all night with various noises. As a result I could not sleep all night the first night I arrived. The next day, i had to ask again to be moved, and after persisting, they finally did. They are isolated from other restaurants, and do provide a shuttle to the downtown area. They do have a restaurant. Here too, customer service was less than desirable. I had ordered a salad (no ingredients needed to be cooked) for take out, and although they said it would take 30 min to get this, I did not get it before 50 min had gone by! 50 min wait for a fresh salad is just unbelievable. Not to mention that it came only after I reminded them of the duration of my wait. Needless to say, I expect a lot more from a place in the business of providing rest and relaxation while eliminating hassle. This did not seem to be their strong suit. I would only recommend this place if no other better accommodation is available. 3 stars.

  • Excellent
    Oct 2014
    8.5

    They Didn't Have A Reservation for Us!!

    The resort itself was very nice. The only problem is, we booked through this website, but when we arrived at the hotel, they said they had never received our reservation. Thankfully, there were still rooms available, and they did honor the rate we had been quoted on this site.(I had a paper copy of the confirmation). If you book through Kayak, make sure you call the hotel before you arrive to make sure they have your reservation!!!

  • Good
    Sep 2014
    7.6

    The venues for weddings is nice. Large and scenic. The BBQ dinner was good. We were put in the Villas and having the pool there was fun and convenient and all ours. Overall it was a fine experience but the resort could use a spruce up.

    The wait staff was slow to respond to empty dishes on the buffet. Also, they delivered cake to a few of the tables and then seemed to stop. The handicapped rooms need to be renovated. The one my brother was in should have had higher toilets, walk in/roll in shower, no carpet, all tile and the bed was too high. Doorways were wide enough and there were ramps.

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About Civana Wellness Resort And Spa

Overview

Heading for Carefree, Arizona? Whether visiting for business or pleasure, the CIVANA is an ideal option for accommodations. The hotel combines the aspects of a spa and resort to create a welcoming sanctuary that delivers comfort as well as improved well-being and mental balance.

Guests visiting the CIVANA property will find it nestled on over 20 acres of pristine desert, just outside of Scottsdale, Arizona. The property offers 176 spacious guest rooms and suites, each of which is meticulously designed for comfort and to support mental and emotional health, as well.

The hotel offers 10,000 square feet of fitness space, with eight indoor studios. There is also 15,000 square feet of indoor meeting space that can be customized to meet any needs. Thanks to the warm, arid climate, the hotel is also able to offer 8,000 square feet of outdoor meeting space, and there is a 22,000 square foot spa where guests can indulge in everything from facials to steam baths.

For outdoor recreation, guests can enjoy any of the three swimming pools on property, but there are also tennis and pickleball courts on offer. Or, guests can take advantage of the bicycle rentals to explore the wider area, or go for a hike in the surrounding hills. There is shuttle service available to nearby dining and shopping options, too.

CIVANA offers two dining choices on property for guests who prefer to remain. Terras is open all day, serving up virtually any dishes one might want. CAFÉ meto is available for those who prefer more healthful fare. Pool and room service are also available.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

based on 118 reviews

9.1

Cleanliness

9.0

Comfort

7.5

Facilities

8.9

Location

Check in

4:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at Civana Wellness Resort And Spa

Conference rooms
Computer use available
Wedding services
ATM on-site
Spa and wellness center
Free Wi-Fi
Ticket service
Business center
Wi-Fi available in all areas
Pets allowed on request. Charges may apply.
Internet
Terrace/Patio
Daily housekeeping
Increased accessibility
Fax/photocopying
Family rooms
Beach towels
Concierge service
Safety deposit box
Fire extinguisher
Gift shop
Elevator
Laundry facilities
Laundry service
Meeting/Banquet facilities
Hiking
Multi-lingual staff
Massage
Shops (on site)
Heated pool
Room service
Smoke alarms
Heating
Special diet menus (on request)
Face masks for guests available
Bicycle rental
Physical distancing in dining areas
Physical distancing rules
Golf
First-aid kit
Spa
Process in place to check health of guests
Hot tub
Cycling
Snack bar
Aerobics
Outdoor pool
Alarm clock
CCTV in common areas
Allergy-free room
Kids meals
CCTV outside property
No smoking
Solarium
Cooking classes
Restaurant
Spa bath
Bar/Lounge
Beauty salon
Express check-out
Hairdryer
Fitness center
Lockers
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Tennis
Use of cleaning chemicals that are effective against coronavirus
Cable or satellite TV
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Safe
Sauna
Delivered food is securely covered
Airport shuttle
Food can be delivered to guest accommodation
Coffee machine
Guests can opt-out of accommodation cleaning
Free parking
Staff follow all safety protocols as directed by local authorities
Valet parking
Pool with a view
Pool table
Coffee shop
Private bathroom
Garden
24hr front desk
Designated smoking area
Kitchenette
Steam room
Storage available

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Photos of Civana Wellness Resort And Spa

Civana Wellness Resort And Spa - Carefree - Bedroom
All Photos (35)
Civana Wellness Resort And Spa - Carefree - Bedroom
Bedroom (5)
Civana Wellness Resort And Spa - Carefree - Pool
Pool (2)
Civana Wellness Resort And Spa - Carefree - Balcony
Balcony (1)
Civana Wellness Resort And Spa - Carefree - Living room
Living room (3)

Location

Most Popular Landmarks

  • Desert Forest Golf Club153 yd
  • Carefree Sundial0.7 mi
  • Boulders Golf Club1.9 mi
  • Cave Creek Museum2.3 mi
  • Troon North Golf Club6.1 mi
  • Estancia Golf Club6.4 mi
Hotels North America United States Arizona Carefree Civana Wellness Resort And Spa