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Cons: "Boarding is not very organized."

Pros: "The crew was great. I love the hot tea selection on Alaska."

Pros: "Was a nice flight all around."
Cons: "One first class passenger was served a little to much alcohol. He got pretty loud but nothing was done to quiet him down. That was the only bad thing."

Pros: "Good boarding process even when every seat was full."
Cons: "More legroom. Not asking for a ton, but at least another 2 inches. My knees were killing me by the time we landed, & it was only a 3 hr flight."

Cons: "Boarding can be little more faster"

Pros: "Very helpful and sweet staff"

Pros: "Crew was great"

Pros: "Nothing. Missed the connection due to being on the tarmac/runway for over a hour and a half. Missed my connection"
Cons: "Everything from flight schedule to customer service could have been better. Alaska Airlines is horrible"

Pros: "Biscoff cookies are the best please never stop serving them!"
Cons: "We were almost treated as if we were stand by people instead of paid passengers. They didn't give us seats until the last minute because we used saver prices... Because i found a bargain price i get treated as lesser? Not cool."

Cons: "Very poor internet"

Pros: "The flight was on time, turbilance very little and the captain gave good info. Flight crew friendly and very nice. This was a first time flight with them but not the last I will book more flights"

Pros: "Friendly & helpful staff. Patient & understanding."

Pros: "Crew was very pleasant."
Cons: "Spent an hour attempting to get the "free" wifi to work on two different devices on my round trip flights. It is probably not the airline's fault, but with that being said, it was extremely inconvenient."

Pros: "Good leg room, thank you"
Cons: "I can't complain, it was a cheap flight, they got me there."

Pros: "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"
Cons: "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"

Cons: "The seats keep getting smaller and Americans keep getting larger. Not a fan!"

Pros: "As bout as relaxing and enjoyable as a tall guy can have on a flight!"

Pros: "Movies"

Pros: "Great experience."

Pros: "Always like Alaska flights"

Pros: "How fast we traveled"

Cons: "I'm pregnant, so not enough options for food"

Pros: "Great price, good flight."
Cons: "On our flight to Seattle there was a flight attendant who looked a little annoyed with her day, but hey, we all have days. She didn’t treat me any different than anyone else."

Cons: "- There was a delay in boarding. - One of the crew wasn’t that professional when it came to reminding people to follow certain things. (We just simply did not hear the announcement!) And the reason probably was that we were the only teenagers (without adults) on that flight."

Pros: "Liked the free entertainment app"

Pros: "Very smooth flight. Crew was very humble and nice. Will most definitely fly Alaskan again!"
Cons: "Flight attendant could've been more nice. Only using half a coke can then throwing it away. I would've drank it all."

Pros: "Loading was efficient"

Pros: "Great service!"
Cons: "Entertainment"

Pros: "Outlets in the planes!!!"
Cons: "Delay on one flight"

Cons: "Lazy staff, cannot even get you water and tell you to wait for the cart. No good food options for purchase and snacks are bad. Nothing special about this airline"

Pros: "Great trip lots of leg room. Very lovely"
Cons: "No tv"

Cons: "Baggage delay inconvenience."

Pros: "The flight attendants were so kind and helpful, especially with those who had heavier carry ons"

Pros: "Although we were a little behind schedule to leave Seattle, the flight crew thoroughly explained the delay to us and got us on the way as soon as they could."

Pros: "Smooth fight and ahead of schedule"

Pros: "On time. Good crew."

Cons: "By this time in my trip, my day had been so long, and I was still so upset over how late we were due to some selfish individuals and an airline catering to them, that I was not capable of assessing the flight. Icelandair did lose my check baggage. Which means that out of three times I have flown with Icelandair, they have lost my checked baggage twice. Another reason I doubt I will ever use Icelandair again."

Cons: "long delay before depaarture"

Pros: "Flight crew was great."
Cons: "The flight was fine, however the customer service at the airport in Seattle was the worst experience I've ever had. I ended up missing my flight because of it. Everyone I dealt with, apart from the gentleman that changed my flight to the next one, was rude. I will likely try to avoid Alaska Airlines in the future for fear of having to deal with them in the airport."

Cons: "$25 checked bag fee!"

Cons: "Flight was delayed, not too long, but always seems to happen when I fly Alaska out of Sea-Tac!"

Pros: "Amazing plane and crew for a short trip"

Pros: "We were on a trip that involved 6 flights over 2 weeks with three different airlines. The economy comfort surpasses the other airlines. Comfortable seats and more leg room which was important to me since I had fractured my leg and was wearing a cast. Flight crew was friendly and helpful."
Cons: "The airline is fabulous, the airport is not."

Pros: "Alaska boards from the back of the plane forward which makes boarding fast. We were all loaded and ready to go 15 minutes before departure time. Seats were roomy and each had a plug for charging phones/ipads, etc."

Cons: "It was a fine experience. There was nothing that i really didn't like."

Pros: "Leg room! Way better than delta!"

Pros: "Fairly smooth flight"
Cons: "One of the attendants seemed to be a little grumpy"

Cons: "The USB port on the seatback in front of me did not work."

Pros: "Enough leg room and on time. Check in personnel very helpful."

Pros: "Crew members were friendly and fun"
Cons: "Delay after boarding caused us to sit on plane at gate for over an hour with no explanation of why."

Pros: "Crew was good. Seat was hard and the tall woman behind me kept jabbing her knees into my seat. Very unpleasant"

Pros: "We were just happy we got to go without much delay due to weather"
Cons: "I didn't know about the availability of the online wi-fi until just before we landed. That could be disclosed better?"

Cons: "I sat in row 26 A. The window noise at times was deafening. I felt verycrowded"

Cons: "Very cramped"

Pros: "Nothing"
Cons: "We sat at the gate and waited for 25 and counting while we wait for someone to let us out of the plane. What kind of Mickey Mouse airline is this."

Pros: "Nothing"
Cons: "Crew"

Pros: "Crew was nice."
Cons: "Now paying for checked bag and it took 45 minutes-an hour to get bags from the carousel"

Cons: "No snacks unless you purchase them. No entertainment"

Cons: "Cramped seating"

Cons: "System failure and was not expecting a sun country subsidiary."

Pros: "Price for ticket"
Cons: "Hidden Fees for baggage and how ridiculously close they have jammed their seats together."

Pros: "Nickle and dimed. Never again, ended up costing more than delta, minus the perks. And clearly the staff hates their jobs as well."
Cons: "Everything, aside from arriving safely. Not flying sun country again"

Pros: "Everything."
Cons: "Nothing"

Pros: "Great leg room"

Pros: "Wheelchair assistance"

Pros: "Missed my friends wedding"
Cons: "I will never fly with them again"

Pros: "Boarding the plane from the rear first! So much more efficient...."
Cons: "unable to check in on line, only seats available to select were for a fee, therefore had to arrive early to check in at the counter and get seat assignment. No text updates regarding flight status. Flight was grounded after we were boarded. Shouldn't the aircraft be flight ready prior to boarding?"

Pros: "I was upgraded to first class. Thank you!! The best customer service, very friendly staff."

Pros: "everything!"
Cons: "absolutely zero complaints!"

Pros: "comfortable and seems a bit more clean?"

Pros: "Attendance were helpful with elderly parents."

Pros: "Not happy i paid $25 to check my bag and it could Have been free at gate. Otherwise every thing was fine"

Cons: "Had a good trip and appreciate Sun Country--especially the terminals!"

Pros: "Friendly staff"

Pros: "The plane seemed extremely clean, fairly new, and the service was good."
Cons: "The seats were incredibly cramped together tightly. I'm a small person sitting in the center seat with two reasonably sized man next to me. No need to be so cramped. It didn't help that my seat didn't recline either that was one of the ones in front of the exit , So I understand."

Pros: "Everything"
Cons: "Mothing"

Pros: "Wasn't crowded, had room, nice people"
Cons: "Item from my luggage was missing"

Pros: "Speedy boarding"
Cons: "Wish the entertainment was in the seat or complementary."

Pros: "Boarding was fast and the direct flight was a huge plus!"

Pros: "Friendly stewardess and talking about our small incident we had with a daschund dog in the terminal with a handicap passenger."
Cons: "The daschund dog starting to bark on the ground, women picked the dog up and the dog snapped and tore skin off the first finger of the right hand. We did get medical attention and paramedics to assist."

Pros: "Very nice humble rews, comfort sits, boarding timely and $"

Pros: "First time on this carrier. After research last Fall, I was confident of the companies history so we were able to save a few $$ using Sun Country on a non-stop direct flight from Phoenix to Minneapolis. Great crew both ways and consistent with their pleasant and positive approach to all passengers. Will use Sun Country again when the time avails itself/ Go USA . Winning the 41st Ryder Cup."

Cons: "Seat was uncomfortable and too close to restrooms."

Pros: "I really liked that those without carry on luggage could board first. That seemed so much better - I could walk on the plane and sit down instead of waiting for 6 other people struggle to put their carry on luggage in the overheads."

Cons: "My son and I were a little cramped by the seating."

Cons: "No pillow available..only to first class..I forgot my back support cushion (recent car accident) and asked if there was a pillow I could use."

Pros: "It was comfortable and the staff was helpful and polite"
Cons: "Just the turbulence"

Pros: "Very smooth flight!"
Cons: "The flight crew seems rushed and totally missed the waves and verbal cues from the lady sitting next to me. They seemed rushed and I felt bad that this lady was overlooked every time they came through to check with us for drinks, snacks, and trash collection."

Pros: "Enough room in seat"

Pros: "They don't nickel and dime you. Very pleasant staff."

Pros: "Least expensive flight I've taken in a long time received a terrific rate for the ticket. The flight was only about 1/2'fiull and it was very comfortable flying with Sun Country."
Cons: "They do not offer USB power or in flight wifi. They offer an entertainment system that appears to be a high capacity tablet with movies, tv and games. The charge for the use of the device is in line with GOGO in flight but you have to use their device and you are not online."

Pros: "Easy to book. Good fare and enjoyable experience."
Cons: "There was a delay boarding with no announcement from the gate as to why."

Cons: "there was no wifi"

Pros: "Short TSA line Quick boarding and de-boarding"
Cons: "The whole airport shuffle"

Pros: "The staff was very pleasant, and efficient getting people boarded and off the plane"
Cons: "The plane was small and outdated. Not very comfortable."

Pros: "I am not a frequent flyer of any type, in fact this was only my 4th flight ever. I really like terminal 2 or Hubert Humphrey terminal out of Minneapolis/St. Paul it is easy to get in and out of or get dropped off. Everything is laid out and well marked so I can figure out where to go when I arrive. Staff was friendly and helpful and understanding that flying and the rules for boarding etc., are something I needed explained to me. I found my gate with no issues, and the announcements of when we would board etc., was clear and easy to understand. Sun County Crew were courteous, and friendly. I wasn't all that hungry and it was not a long flight, but the food choices looked good and reasonably priced. If I fly again I will try to use Sun Country."
Cons: "Just Flying in general, not a fan of rides."

Pros: "Color of the seating, the green upholstery gave it a cheering pop of color Appreciate being able to have a can of pop, with a glass of ice"
Cons: "Hand held movie device, 12 min. Into the movie it froze... Flight attendant was awesome at reimbursing me. Did not enjoy any food, Should have NA option in your survey."

Pros: "Pilot keeping us informed!"
Cons: "It's just too hard to get seats that you want. Couldn't get them when I booked the flight ---- tried 2 1/2 weeks before departure.... Said I couldn't do it on line til check in.. Tried to check in the night before my flight.... All seats assigned.... Had to do it at airport. Shouldn't have to pay $15.00 each to sit next to your spouse. We ended up not sitting together..... Should not be when I tried so many times. Frustrating.... Change that up please! No snacks either!"

Pros: "EVERYTHING !!! From checking in to exiting the plane. Everything was efficient, professional, friendly and clean:)"
Cons: "N/A"

Cons: "Several people got on the flight with no face mask on. The flight was completely packed, there was no distancing at all. The boarding process required me to walk past everyone as my chair was in the back and I was last group to board (unlike other airlines that have switched to back to front boarding to reduce people coming in contact with each other) As I walked down the PACKED plane mot people had masks on incorrectly (hanging off one ear, down around their chin, nose out, etc.) some people had no mask at all and the flight attendants did nothing. It seems like they were doing nothing to keep passengers safe from COVID-19 spread. Compared to Delta, American Airlines was terrifying to fly, I find not feel safe at all."

Cons: "Sat cheek to jowels in middle seat. Seems like a train wreck about to happen with Covid"

Cons: "Original flight we booked would have taken us overnight. But it was canceled so we had to stay overnight in the airport"

Pros: "The crew was great except the steward making announcements was difficult to understand at times. She sounded as if she had laryngitis. I hope she is doing better."
Cons: "Entertainment cold have been provided for the clients"

Pros: "very attentive steward, nice snack choices"
Cons: "they allowed too many late people to board after departure on a 100% full flight; not due to lines, but because they were late to the gate"

Pros: "Boarding went fine"
Cons: "Plane was old and uncomfortable, no in-flight entertainment unless powered by your device, scattered crew and little service for 4.5 hour delayed flight"

Pros: "Newer plane."
Cons: "Flight delayed by 3h."

Pros: "The Monterrey airport is very comfortable and fast. The trip was pleasant. The staff very attentive."
Cons: "On this trip I wanted to see snow and I did not see it."

Pros: "Entertainment was great"
Cons: "Wish the seats could've been a bit more comfortable"

Pros: "Not a thing plans got changed I had back surgery"
Cons: "That my plans got changed"

Pros: "Nice and clean and seats were comfy"
Cons: "No outlet to charge devices"

Pros: "Good service. Early arrival. Fast boarding."
Cons: "No entertainment. Hard seats."

Pros: "All AA employees I interacted with were professional & very helpful to me & my family. Thank you"
Cons: "NA"

Pros: "Orderly boarding process...On time departure, on time arrival.."

Pros: "The entertainment system and quality of selections"
Cons: "Sun Light from another passenger’s window was shinning in my eye. But I suppose that’s not Americans fault lol"

Cons: "For some reason they changed my seat."

Pros: "Nothing"
Cons: "Sitting next to a bunch of crying babies"

Pros: "Movies, clean, efficient"
Cons: "Paying of my small Checked bag"

Pros: "Arrived safely and on time."
Cons: "No power outlets at seats."

Cons: "Not enough food to feed all passengers and the service was very slow."

Pros: "Movie selection was good."
Cons: "Food and WiFi connection was horrible. Crews were unfriendly."

Pros: "American gate agent started mandatory bag check unnecessarily...plenty of space in overhead compartments."
Cons: "American gate agent started mandatory bag check unnecessarily...plenty of space in overhead compartments."

Cons: "Airline valet checked luggage, deplaned us then had us wait as carry-on luggage was handed off one by one"

Pros: "+ Last minute aisle seat + Middle seat empty"
Cons: "- Food was passable (chicken and rice for lunch) - Mediocre breakfast"

Cons: "Closed gate early and left me stranded. The AA employees could care less about you. They are hired for the rudeness and indifference."

Cons: "No tvs!!"

Pros: "45 minutes early...brand new (refurbished) a320"

Cons: "I was unable to log on to gogoinflight to watch a movie, my ipad was unable to connect."

Pros: "No drama- always great flying from Long Beach"
Cons: "Really wish that there were power adaptors. Landed with a dead battery."

Cons: "one staff member was extremely rude when asked for another beverage."

Pros: "It was quick and easy."

Pros: "N/A"
Cons: "Missed this connection"

Pros: "Personal service and care by the ticketing to seat our family together"

Cons: "Prices are high and changes are frequent on rates"

Pros: "Customer service"
Cons: "N/a"

Pros: "just Ok for everything."

Pros: "Fast once we were airborne"
Cons: "Delay without explanation, then sitting on tarmac for 40 minutes."

Pros: "Great service and friendly stafg"
Cons: "Loved the yourt for breakfadt...rest of it was ok"

Pros: "Dunno"
Cons: "Dunno"

Pros: "Slept through the entire flight, ground crew got me from gate to seat ASAP."
Cons: "Everything was good, so no problems to report here!"

Cons: "Lost our bag in LAX"

Cons: "Flight delayed 3 times, mini plane."

Pros: "Business seats comfortable."
Cons: "Crew was friendly. Not always professional."

Pros: "Would I like everything"
Cons: "I like everything"

Pros: "I liked that the plane was clean, that the staff consisted of somewhat normal, more mature people, and that water and carry-ons are free."
Cons: "I felt that having to pay $50 extra for a seat when I checked in was pretty deceptive and unethical. I think most people would agree that when they purchase a boarding pass, it is assumed that it includes a seat. Having to pay extra for a seat was something I did not plan for and it was out of my budget, but I had no choice, because I had to get home somehow! I'll be going without groceries this week due to this unplanned expense."

Cons: "I NEVER TOOK THE TRIP I WANT MY $$ MONEY BACK"

Pros: "Got us on the flight and in the air fast."
Cons: "They had plane issues and then the flight was delayed and then they changed our gates."

Cons: "I purchased my flight at 5am the morning to fly out at 930 to be in ucsonbe for 12a. And when i make it to the gate they tell me im a no go. Thant my paymenr was not process but yet i never got an email or call saying different. I recived my boarding pass and my payment was pending!! I got the door shoot in my face and customer services was so rude i ended up buying anothete flight to tucdon with South West. Never flying AA. Pluse getting two shuttles to get onto ur flight is ridiculous!!!"

Pros: "Short flight"
Cons: "No console for personal entertainment"

Pros: "i hate it coz i hav to pay another $98 just to have a seat. I thought if you purchased a ticket it comes with seat."
Cons: "i hate it coz i hav to pay another $98 just to have a seat. I thought if you purchased a ticket it comes with seat."

Cons: "Boarding could be better. It’s could be organized."

Cons: "Good service"

Pros: "Nothing."
Cons: "Late departure again! Poor everything! Frontier sucks!"

Pros: "Nothing"
Cons: "Everything"

Cons: "Have passengers with no carry on off the plane first."

Pros: "Nothing out of the ordinary"
Cons: "Comfort/Seats"

Cons: "too costly for baggage fees, seat assignments and beverage"

Pros: "The plane safely landed."
Cons: "Customer service, overall lack of competence and an inability to communicate laterally with other airlines who were using their gates. Seats are also incredibly uncomfortable."

Pros: "Denver airport is really nice"
Cons: "Marginally better boarding than JAX"

Cons: "Delay out...and delay upon arrival."

Pros: "Easy check in"

Pros: "I was able to get from point a to point b with no issues"

Cons: "You're charged for everything. When checking in you have to pay for your seats... what's the point of spending $350 on a ticket if you have to spend another $60 on your seat. What was the ticket for?"

Pros: "Same"
Cons: "Same"

Cons: "I can't believe you have to pay $40 for carryon!!!"

Pros: "Nothing"
Cons: "Delays!"

Pros: "Same"
Cons: "Same"

Pros: "Boarding was swift"
Cons: "I checked to see how much it cost to pay for my 2 checked bags online, it was 25.00 each. This was on a Sunday. Come Monday I went to pay for my two bags online but now it cost 35.00 per bag, WOW!!!"

Pros: "Got me where I needed to go"
Cons: "Everything is an extra charge after purchasing a spot on the passenger list. Luggage charges are exorbitant."

Pros: "The people around me who were miserable too"
Cons: "The seats were horrible , the cost of food and drink was outrageous"

Cons: "Lost luggage"

Pros: "That they waited for a plane to get in and take the passengers who were already booked. Between the holidays and bad weather, it was the right thing to do."

Cons: "I was charged $45 at the gate to bring a carry on onto the plane. My carry on fit into the "personal item" box which meant that I wouldn't have to pay for a carry on, but they laughed and said that I would still have to pay This was not made clear anywhere during the purchasing process and represented a 35% increase in the fare at the gate. I was furious and I wil never fly frontier again."

Pros: "I got food in the terminal"
Cons: "The seats don't go back...not even a little"

Pros: "Low prices, easy to deal with. They provided a great range of options."
Cons: "$40 per checked bag, snacks and drinks expensive. Plane seats seem so much smaller now. Every little thing is charged, including your seat."

Pros: "nothing."
Cons: "all of it."

Pros: "New planes. Plenty of leg room. Good customer service"
Cons: "The checked luggage came in two waves. The second took about 45 minutes."

Pros: "Noting"
Cons: "Everything"

Pros: "NOTHING"
Cons: "Was late going and coming back"

Pros: "Finally getting home"
Cons: "Employees were helpful"

Pros: "Made us wait 40mins on the plane for another plane and didn't have the AC on."

Pros: "the price"
Cons: "We left Denver 50 min past our scheduled departure which made us late arriving in Phoenix."

Cons: "It was 20 min late."

Pros: "Fly delay 3 hrs. Waiting 4 pilot . they make us wait inside plain no air conditiloner. Super hot"
Cons: "Nothing"

Pros: "Nothing"
Cons: "It was over 2 hours late and we sat on plane for 45 minutes waiting for a pilot! I will never fly Frontier again!!"

Pros: "The crew was nice"
Cons: "The seats, leg room, bag prices, pay for any food or drink(i.e. Soda, but water was free)."

Pros: "Nothing"
Cons: "Ground crew was not ready… 20 minute wait. Couldn't attach jetway… 25 minute wait. Baggage was delayed 45 minutes."

Cons: "NO BAGGAGE & VERY LATE AT NIGHT"

Pros: "Worst flying experience i ever had. After errors with online checkin i had to pay 40$ instead of 35$... Then waited 5 hours in airporst, and now we are stuck in the airplane."
Cons: "Worst flying experience i ever had. After errors with online checkin i had to pay 40$ instead of 35$... Then waited 5 hours in airporst, and now we are stuck in the airplane."

Cons: "I bought a plane ticket and then had to pay for a seat on top of that, as well as exorbitant charges for bags, and we ended up paying far more than even the plane ticket for all the extra charges. If I buy a plane ticket, that price is what I am expecting to pay. I understand a few charges here and there, but more than double what I expected to pay is completely crooked and terrible business. The plane ride was bare bones, uncomfortable seats, and average service. We will never be flying Frontier again."

Pros: "I got to AZ safe"
Cons: "The floor had throw up all over it. It stunk. The seats are uncomfortable., tray tables too small to put a laptop much less a drink and food. arm rests make noise. It was just a filthy mess"

Cons: "Again I paid for emergency exit seats and people moved into those seats from other Rows after the plane was boarded that did not pay for those seats I feel ripped off"

Pros: "Plane was clean, crew was very pleasant."
Cons: "Flight was very delayed, then had to wait over 45 minutes for baggage to be delivered to claim area."

Pros: "Good service"

Cons: "The person at the gate informed me that I would have to pay for my bag. The same bag I had just brought from Portland on the same plane. She was rude ."

Pros: "crew was nice"
Cons: "lots of turbulence"

Pros: "I liked getting off plane."
Cons: "They have designed seats for children."

Cons: "not able to take the carry on into the plane and paying 40$ to check it in."

Pros: "Great staff. They were always smiling and very helpful."
Cons: "Tight seating on Frontier. The tray table is half the size as normal, so not even worth using."

Pros: "All good."

Pros: "It worked"
Cons: "Stinky and cold"

Cons: "Having to wait 45 minutes to retrieve luggage"

Pros: "Nothing"

Pros: "Everything on rime"
Cons: "No snacks"

Pros: "Nothing"
Cons: "No leg space, boarding process was long."

Pros: "It was timely and smooth."
Cons: "Not a big deal at all - but the long line to sfand at a kiosk just to get a luggage tag was a new experience."

Pros: "Good staff, they know how to pick your needs"
Cons: "Not sure"

Pros: "Very impressed with spirit. Very timely and professional staff."
Cons: "No complaints."

Cons: "No comp drinks"

Cons: "Cancelled after all the delays"

Pros: "Nice trip."

Pros: "bag"
Cons: "My bag never left Myrtle beach"

Cons: "Charged $65 for gate check in of standard carry on luggage. Unclear sign in instructions at unmanned check in kiosk"

Pros: "Not such a full plane"
Cons: "Cost of luggage"

Cons: "Checkin in way terrible at airport No organization and long lines Even though we checked in online"

Cons: "It took forever to get off the ground, but what would have made it less stressful or help with the impatient people is some sort of update or explanation instead of sitting in the hanger for over an hour."

Pros: "Clean"

Pros: "Being seated in zone 1, row 1 without even paying for it!"
Cons: "$4 for coffee :/"

Cons: "No room, no free soda"

Pros: "Great!!!"

Pros: "Excellent explanation of safety procedures, hilarious"
Cons: "Small back corner seat"

Pros: "CLean new plane"

Pros: "Very clean ..."
Cons: "The staff on board was really rude to us and many other travelers"

Pros: "Great price"

Cons: "I really dislike the amount of incremental charges on spirit. It makes the entire process cumbersome"

Pros: "Comfortable with great low pricing"
Cons: "No free amenities"

Pros: "See above."

Pros: "Overall"
Cons: "Nothing"

Pros: "Price"
Cons: "Turbulence. Plane bounced and skidded upon landing."

Pros: "Timing and quickness"
Cons: "Nothing"

Pros: "We appreciate the wheel chair service"

Cons: "No updates about delays due to snow."

Cons: "Delayed"

Pros: "Clean, honest about 15 min delay"
Cons: "Not applicable"

Cons: "Had to pay to use shitter"

Pros: "Great for anyone simply looking to get from point A to point B - no fuss!"

Cons: "I was charged $110 to bring my dog"

Cons: "I spent a lot of of $$ to get to Cancun and I imagine your company is making a lot of $$ charging what they do for anything!! The most uncomfortable seating I have EVER experienced!"

Pros: "The pilot knows how to fly in the pockets, awesome!"

Cons: "Cancelled"

Pros: "Everything"

Cons: "How many emails are you sending me requesting this same thing?"

Cons: "Everything waa great"

Cons: "Paying to bring a bag"

Pros: "The crews sense of humor really helped"
Cons: "Having to pay for luggage. The comfort of the plane just isn't there. Very cramped. Thought the plane was going to fall apart on the landing as everything was rattling"

Cons: "one of the three stewardesses was not very friendly"

Cons: "Have to pay for refreshments"

Pros: "Reasonable price, comfort was okay, no delays, bags arrived in timely manner"
Cons: "Add ons, plane seemed a bit dirty(seat area and windows), facilities were clean though."

Pros: "Everything"

Cons: "Alot of turbulence!"