The Grandhotel Pupp is an historic hotel in Karlovy Vary and one of the most beautiful hotels in Central Europe inviting you to combine modern life with the elegance and respectability of bygone eras. The hotel is beautifully situated in the picturesque valley of the River Tepla on the margins of the famous spa centre and surrounded by forests. The luxurious accommodation on offer has played host to numerous political figures and Hollywood stars. Appreciated most by our guests is Harp the hotels own spa clinic managed by a medical specialist with an experienced team of therapists and masseurs. Also available to guests are restaurants cafes bars Roman baths flexible function rooms for conferences or social events a beauty salon car park and accompanying services.
The service in the grand dining room and in the main bar
The hotel is the "Stara dama" (the old lady) among hotels. Such a luxurious history is rarely seen in hotels. This is the only hotel in Karlovy Vary that i would return to. It is not modernised and recuperated but it was my honor being its guest for a while.
It was the end of season so hotel was kind of empty. Karlovy Vary also. We were generally dissapointed with a Karlovy Vary offerings. We thought this town is a spa center of Czech republic, but there are no pools and world of sauna anywhere or very poor content.Though sociologically very interesting town.
Very luxurios hotel with large rooms. Excellent hotel
Internet is limited and cost. Internet should be free. I think it is unacceptable for a 5 star hotel to charge for this.
The breakfast is excellent and the room is really big and comfortable which is really good for vacation.
Free wifi should be offered by the hotel.
in need of renovation in main public areas
the Becher Bar had a funny smell...
Location was great. Room was spacious and very well appointed. Staff was helpful. All in all, a very good choice.
It was cold in our room. We had two small blankets. The have to use a big blanket for such a big bed. The hairdrying model is too old. It must be changed with the modern model with the higher capacity.
Staff were great, very helpful and friendly, although language is not their greatest point. They could do with some more training in many respects but I feel they are on the right track.
They call themselves a 5-star hotel. This is highly overrated. The building is beautiful and well preserved, but the breakfast (this is merely an exemple) is more 3-star, the food in the restaurant not great and someone ought to tell them that "nouvelle cuisine" is not hot anymore. Wellnes area is too small for a hotel this size, and there is no pool! The entire hotel could do with a proper airing; it smells...