Beautiful hotel with excellent comfort, service and dining. The fitness facility is also quite good. We stayed midweek in November so benefitted from a good rate and a very uncrowded experience.
5 stars
Grandhotel Pupp
Karlovy Vary, a.s. Mírové náměstí 2, 360 01 Carlsbad, Carlsbad Region, Czech Republic
Carlsbad, Czech Republic
See location+420 353 109 111Photos of Grandhotel Pupp
Overview
Situated in Karlovy Vary, Grandhotel Pupp is a short walk from Mill Colonnade and offers a sauna, a Jacuzzi and an indoor pool. It provides private parking on site and is ideally positioned for sightseeing, with Mattoni a short drive away.
Guests can make the most of the outdoors on the terrace or have a beverage at the lounge bar. Facilities include complimentary wireless internet, a kids club and a 24-hour reception. It also has its very own spa and wellness center, Royal Spa.
The elegant rooms at the hotel feature a mini bar, a spa bath and movies-on-demand.
Grandhotel Pupp provides a restaurant, where guests are welcome to try authentic local dishes. In the evening, guests are able to relax in the cozy lounge bar. A wide choice of dining options can also be found close by.
Karlovy Vary Airport is under a 15-minute drive from the hotel, and a shuttle service is offered for those staying at the property. Staff can help with planning tours, and can assist with car hire.
Latest deals for Grandhotel Pupp
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Grandhotel Pupp
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- River view
- Seating area
- Hardwood or parquet floors
- Slippers
- Inner courtyard view
- Interconnected room(s) available
- Sofa
- Lockers
- Telephone
- Storage available
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Sauna
- Plunge pool
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Valet parking
- Private parking
- Shuttle service (additional charge)
Things to do
- Gift shop
- Bicycle rental
- Casino
- Board games/puzzles
- Golf
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Grandhotel Pupp
9.1
Wonderful
5038 verified ratings
Wonderful
3409
Very good
738
Good
422
Okay
180
Fair
136
Mediocre
78
Poor
75
Summary of reviews
Guests say
Guests rave about the hotel's beautiful location, cleanliness, and excellent amenities such as the spa and pool. The staff is friendly and helpful, contributing to a pleasant stay. However, some guests felt that the hotel did not meet the expectations of a 5-star establishment, particularly regarding the value for price and the size of wellness facilities.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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9.1 out of 10
14 reviews
All reviews
Pros (+) Truly one of my most beautiful places I have ever had the privilege of staying. The city of Karlovy Vary is magical and the hotel was gorgeous, staff was lovely.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's spa and wellness center?
The hotel's spa and wellness center offers a relaxing experience with various water temperatures and swimming facilities. Guests can also enjoy treatments, although some reviewers found them to be overpriced.
How is the hotel's dining experience?
The hotel's restaurant offers authentic local dishes, and guests can also enjoy a cozy lounge bar. However, some reviewers mentioned that the service during dinner was poor and that the breakfast was abysmal.
What are the hotel's unique amenities?
The hotel offers a wide range of amenities, including a kids club, casino, and a theater. Additionally, guests can benefit from a pillow selection card and enjoy a champagne breakfast.
What are the common concerns about the hotel?
Some guests expressed disappointment with the outdated rooms, poor service during dinner, and the high pricing of spa treatments. Additionally, some found the access to the spa and breakfast area across the river to be inconvenient.
When is the best time to visit the hotel?
The hotel is ideal for a visit during the low season in December, offering a good rate and a very uncrowded experience. However, it's important to be aware of potential overcrowding in the hotel's spa during peak times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room in the Main Building
Some guests were surprised to find that their room was located in a separate building across the river, which made accessing facilities like the spa and breakfast inconvenient. To avoid this, consider requesting a room in the main building when making a reservation.
Check for Building and Room Location
Some guests were taken aback by the fact that the hotel comprises two different buildings with distinct designs and locations. It's advisable to double-check the building and room location when making a booking to avoid any surprises upon arrival.
Consider the Spa Access
While the hotel offers spa facilities, some guests found the spa area to be small. If the spa experience is a priority, it may be beneficial to inquire about the size and available treatments before booking.
Be Mindful of Dress Code
A few guests mentioned that they felt obligated to dress up to move around different parts of the hotel. It's worth keeping in mind that certain areas may have specific dress codes, so guests can plan their attire accordingly.
Verify Room Amenities
Some guests were disappointed with the condition of their rooms, noting that they appeared tired and in need of refreshment. Before booking, it may be helpful to verify the room's condition and amenities to ensure they meet expectations.
Request a Room with a View
Guests highly appreciated rooms with balconies offering views of the river and town. When booking, consider requesting a room with a view to enhance the overall experience.
Clarify Spa Renovations
A few guests were disappointed to find out that the spa was undergoing renovations during their stay. To avoid any inconvenience, it's advisable to inquire about the status of the spa facilities before making a reservation.
Be Aware of Building Access
Some guests staying in a separate building across the river found it uncomfortable to access the main hotel facilities. When booking, it's recommended to inquire about the ease of access between buildings to make an informed decision.
Consider Parking Arrangements
Parking was not included for some guests, so it's advisable to check the parking arrangements and any associated costs before arrival to plan accordingly.
Be Informed About Dining Options
While the hotel offers various dining venues, some guests were disappointed with the service during dinner. It may be beneficial to gather information about the dining options and service standards to manage expectations.
Location
Karlovy Vary, a.s. Mírové náměstí 2, 360 01 Carlsbad, Carlsbad Region
What's nearby
- Diana Lookout Tower60 yd
- Museum of Karlovy Vary141 yd
- Karlovy Vary Municiple Theater293 yd
- Vridelni Kolonada0.3 mi
- Vridlo0.3 mi
- Mary Magdalene Church0.3 mi
- Mill Colonnade0.4 mi
- Elizabeth's Spa0.8 mi
- Jan Becher Museum0.9 mi
- Karlovy Vary City Centre0.9 mi
- Mattoni Mineral Water0.9 mi
- KV Arena1.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grandhotel Pupp
Low season | October |
|---|---|
High season | December |
Average price (weeknight) | $220 |
Average price (weekend night) | $312 |
When to book a room at Grandhotel Pupp
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.7 |
|---|---|
Distance to city center | 0.9 mi |
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