Guest reviews
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Solo
Overall Rating
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9.8 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.8 "Food is to die for."10.0 "100%
loved the menu selection ." -
9.7 "Terrific location."9.6 "
Great parking , according to 96%." 10.0 "100% thoughtparking was inexpensive ." -
9.4 "Excellent breakfast."
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7.9 "Nice rooms."7.3 "73% thought
rooms were spacious ." 10.0 "100% thought theview was good ." 7.7 "77% said thebeds were comfortable ." 9.1 "91% saidrooms were clean ." 8.2 "Well-maintained , according to 82%." 7.0 "70%enjoyed the furniture ." -
6.1 "Average cleanliness."
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4.7 "Internet is poor."4.3 "57% said the
wifi quality was bad ."
Overall Rating
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9.8 "Food is to die for."
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9.7 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.6 "Terrific location."9.5 "
Great parking , according to 95%." 10.0 "100% thoughtparking was inexpensive ." -
9.4 "Excellent breakfast."
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8.6 "Good value."
Overall Rating
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9.8 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.6 "Terrific location."
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9.5 "Excellent breakfast."
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7.5 "Nice rooms."
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6.6 "Average comfort."
Overall Rating
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9.8 "Terrific location."9.7 "
Great parking , according to 97%." -
7.8 "Nice rooms."
Recent reviews
- All reviews
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- Negative
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6.7review from
Great location! Staff was very helpful. Lack of shower curtain!
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7.7review from
Nothing really to complain at all! Friendly helpful staff who speak English (considering the main languages here are Czech, German and Russian, this no small feat!), the location is perfect and the rooms have a lovely authentic charm without being twee or cramped. Lovely hotel, very romantic. Not the most luxurious hotel, doesn't have its own spa facilities, but the other features more than make up for this, and is more authentic if that is what you want. Our bed had twin mattresses (which is quite normal in the Czech Republic) and the breakfast area is in an atrium area of the hotel so we could hear a bit of the morning activities from our room, but nothing to bother us.
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7.7review from
The staff went out of their way to help us and make our stay in Karlovy Vary a memorable one.
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8.0review from
The location is excellent - central, with easy walking access to all the features of the old city and spa of Karlovy Vary; the management and staff are very friendly, helpful, informative and accommodating; the restaurant is first class; and parking is free, in the street outside!
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6.6review from
Friendly staff, lovely room and excellent food. We ran out of hot water during the evening and there was none the following morning and whilst they appologised I rather expected a reduction in the room rate.
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8.0review from
The beautiful rooms Smoke smell in the bedrooms
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6.8review from
Good hotel, friendly staff, value for money in an otherwise very expensive town
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8.0review from
we did sightseeing in Karlovy Vary, didi shopping and took some spa treatmen
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6.0review from
We splurged for the deluxe double room. We had a beautiful room with antique furnishings and a wonderful view of the river. The bathroom have a bathtub which was wonderful after a day of walking around town. The restaurant also served very good food. Service at the restaurant was horrible. Despite our table reservation through the hotel, we still had to wait 40 mins for a table. After the meal, I asked the waiter a question regarding an item on my bill, he very rudely said he doesn't know and turned and walked away. Very bad and arrogant service from such a reputable establishment.
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8.0review from
The location is excellent - central, with easy walking access to all the features of the old city and spa of Karlovy Vary; the management and staff are very friendly, helpful, informative and accommodating; the restaurant is first class; and parking is free, in the street outside!
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8.0review from
The beautiful rooms Smoke smell in the bedrooms
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8.0review from
we did sightseeing in Karlovy Vary, didi shopping and took some spa treatmen
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6.7review from
Great location! Staff was very helpful. Lack of shower curtain!
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7.7review from
Nothing really to complain at all! Friendly helpful staff who speak English (considering the main languages here are Czech, German and Russian, this no small feat!), the location is perfect and the rooms have a lovely authentic charm without being twee or cramped. Lovely hotel, very romantic. Not the most luxurious hotel, doesn't have its own spa facilities, but the other features more than make up for this, and is more authentic if that is what you want. Our bed had twin mattresses (which is quite normal in the Czech Republic) and the breakfast area is in an atrium area of the hotel so we could hear a bit of the morning activities from our room, but nothing to bother us.
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7.7review from
The staff went out of their way to help us and make our stay in Karlovy Vary a memorable one.
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6.6review from
Friendly staff, lovely room and excellent food. We ran out of hot water during the evening and there was none the following morning and whilst they appologised I rather expected a reduction in the room rate.
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6.8review from
Good hotel, friendly staff, value for money in an otherwise very expensive town
