With a storied past showcasing performances by Frank Sinatra and Nat King Cole, the luxury, 1950s-built El San Juan is considered a local icon. Thanks to a $60 million renovation in 2016, the legend continues. A mix of families, couples, singles, and business travelers find themselves at the dazzling hotel.
The hotel sits right on Isla Verde Beach, between the famously wide, white-sand and Isla Verde Avenue, the neighborhood's main road. The boulevard is lined with luxury hotels, numerous restaurants, and takes guests to the popular Condado area and historic Old San Juan. Guests also appreciate being able to walk to the nearby Walgreens or CVS to stock up on snacks and necessities. Juan Munoz Marin International Airport is only a short distance away for travelers.
With a beautiful beachfront location, four pools, five restaurants, seven bars, a nightclub, and a state-of-the-art three-story fitness center, the hotel rivals any all-inclusive in the area. All restaurants on-site offer something for everyone, ranging from steak and seafood to Mediterranean and family-style. The lobby is a hub of entertainment with three bars, a café, Chico Cabaret, and the on-site nightclub Brava. Apart from dining and entertainment, the multiple pools are a major highlight of the hotel. The impressive 24-hour fitness center and spa offer a range of equipment and services for guests.
Accommodations available include Tower Rooms, Suites, Villas, and Specialty Suites. Guest rooms were all overhauled in the property's 2016 renovation. Beds are incredibly plush, and all rooms are equipped with big flat-screen TVs, coffeemakers, minibars, and ample tech plugs. Closets in the rooms contain bathrobes, irons, ironing boards, and safes. More amenities and space are offered as rooms are upgraded.
Services and conveniences
Accessibility and suitability
General
Basics
Pool and spa
Dining
Things to do
Bathroom
Laundry
Outdoor
Parking and transportation
Media and entertainment
Bedroom
Family friendly
Workspace
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel boasts a beautiful beachfront location, four pools, five restaurants, seven bars, a nightclub, and a state-of-the-art three-story fitness center, offering something for everyone.
What can guests expect from the hotel's accommodations?
The accommodations include Tower Rooms, Suites, Villas, and Specialty Suites, all featuring incredibly plush beds, big flat-screen TVs, coffeemakers, minibars, and ample tech plugs. Closets in the rooms contain bathrobes, irons, ironing boards, and safes.
How is the hotel's customer service?
Guests can expect courteous staff and fast room service, as well as friendly and accommodating staff at the restaurants and bars.
What practical information should guests know about the hotel's location?
The hotel sits right on Isla Verde Beach, between the famously wide, white-sand and Isla Verde Avenue, with easy access to nearby restaurants, the popular Condado area, and historic Old San Juan. Juan Munoz Marin International Airport is only a short distance away for travelers.
What are some common concerns about the hotel?
Some guests have expressed concerns about the high resort fees, fluctuating room rates, outdated rooms, and expensive food. Additionally, there have been mentions of cleanliness and maintenance issues in some rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pool comes highly recommended.
Consider Low Season Travel
If you're looking to avoid crowds and save on costs, consider visiting in October, which is considered the low season.
Explore Nearby Attractions
Take advantage of the hotel's proximity to popular attractions such as Isla Verde Beach, Carolina Beach, and the historic Old San Juan.
Be Mindful of Noise Levels
Some guests noted that the hotel's nightclub and event spaces can be noisy, especially at night. Light sleepers may want to pack earplugs.
Check Room Descriptions Carefully
Some guests were disappointed by discrepancies between the room descriptions and the actual views or amenities. It's advisable to double-check room details before booking.
Utilize the Fitness Center and Spa
The hotel offers a state-of-the-art three-story fitness center and a spa with a range of services. Consider taking advantage of these facilities during your stay.
Be Prepared for Additional Fees
Some guests mentioned being surprised by additional fees at check-out, so it's advisable to clarify all potential extra costs before booking.
Dine Off-Site for Variety
While the hotel offers multiple dining options, consider exploring nearby restaurants along Isla Verde Avenue for a wider variety of culinary experiences.
Plan for High Season Crowds
If you're visiting in February, be prepared for higher tourist numbers and potential crowding at popular hotel amenities.
Communicate Room Preferences
If you have specific room preferences, such as a higher floor or a certain view, consider communicating these directly with the hotel in advance to enhance your stay experience.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | February |
Average price (weeknight) | $623 |
Average price (weekend night) | $702 |