Overview

Mercure Melbourne Caroline Springs

10-20 Lake Street, Caroline Springs, VIC 3023, Australia
+61 383 580 555

$104+

Overall guest ratings

8.7/10 Excellent
Based on 518 reviews

Review highlights

  • 10.0
  • 9.6
  • 9.5
  • 6.8

Good to know

  • Accessible parking
  • Spacious rooms
  • Friendly service
  • Great shopping

Nearby

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    About

    Mercure Melbourne Caroline Springs offers 58 contemporary styled rooms and apartments each with their own balcony. Located just 25 mins from the CBD and major airports this award winning venue is ideal for business and leisure. An all in one venue that offers service and facilities you would expect from an international standard hotel including three dining options, conference and event facilities, indoor pool and spa and fitness centre.

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    Amenities

    • Fitness center
    • Facilities for Disabled Guests
    • ATM on-site
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 518 reviews
    • 10.0 "Incredible bar."
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.5 "Great parking, according to 95%."
      9.4 "94% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.3 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      8.8 "88% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 9.1 "Perfectly clean."
      9.2 "92% said rooms were clean."
      8.8 "88% thought it was clean."
    • 6.8 "Breakfast is mediocre."
      5.6 "Breakfast prices were ok, according to 56%."
    • 6.3 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
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    Overall Rating

    8.7 Excellent
    Based on 295 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.5 "Terrific location."
      9.3 "Great parking, according to 93%."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% thought parking was inexpensive."
    • 9.2 "Awesome vibe."
    • 9.2 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 8.6 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
    • 6.3 "Breakfast is mediocre."

    Overall Rating

    8.8 Excellent
    Based on 108 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Perfectly clean."
    • 8.4 "Rooms are great."
      9.9 "99% thought rooms were spacious."
    • 8.3 "Amenities are good."
      8.2 "82% thought the building was wonderful."

    Overall Rating

    8.8 Excellent
    Based on 113 reviews
    • 9.7 "Terrific location."
      9.6 "Great parking, according to 96%."
      10.0 "100% liked the proximity to shopping."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 8.5 "Rooms are great."
      7.4 "74% were happy with the bathroom."
      9.3 "93% said rooms were clean."
    • 8.4 "Comfort level is high."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Spacious rooms"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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