Overview

Mercure Melbourne Caroline Springs

10-20 Lake Street, Caroline Springs, VIC 3023, Australia
+61 383 580 555

$98+

Overall guest ratings

8.6/10 Excellent
Based on 506 reviews

Review highlights

  • 10.0
  • 9.4
  • 9.4
  • 6.4

Good to know

  • Affordable parking
  • Accessible parking
  • Friendly service
  • Great shopping

Nearby

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    About

    Mercure Melbourne Caroline Springs offers 58 contemporary styled rooms and apartments each with their own balcony. Located just 25 mins from the CBD and major airports this award winning venue is ideal for business and leisure. An all in one venue that offers service and facilities you would expect from an international standard hotel including three dining options, conference and event facilities, indoor pool and spa and fitness centre.

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    Amenities

    • Fitness center
    • Facilities for Disabled Guests
    • ATM on-site
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 535 reviews
    • 10.0 "Incredible bar."
    • 9.4 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      8.5 "85% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.1 "Great parking, according to 91%."
      8.6 "86% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.6 "Housekeeping was great, according to 86%."
      8.6 "Management was excellent, said 86%."
    • 8.9 "Generally very clean."
      9.4 "94% said rooms were clean."
    • 6.4 "Breakfast is mediocre."
    • 5.0 "Internet is average."
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    Overall Rating

    8.7 Excellent
    Based on 310 reviews
    • 9.3 "Awesome vibe."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 9.1 "Terrific location."
      8.7 "Great parking, according to 87%."
      8.2 "82% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Generally very clean."
      9.4 "94% said rooms were clean."
    • 8.1 "Rooms are great."
      9.8 "98% thought rooms were spacious."
      9.4 "94% said rooms were clean."
      7.5 "75% said the beds were comfortable."
      9.3 "93% thought the view was good."
    • 6.8 "Average value."
    • 5.9 "Breakfast is mediocre."
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    Overall Rating

    8.4 Excellent
    Based on 107 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.5 "Generally very clean."
    • 8.3 "Food is delicious."
    • 8.1 "Rooms are great."
    • 6.8 "Average amenities."
      6.6 "66% thought the building was acceptable."

    Overall Rating

    9.0 Excellent
    Based on 117 reviews
    • 9.5 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.1 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 8.1 "Rooms are great."
      9.5 "95% said rooms were clean."
    • 7.5 "Good amenities."
      7.2 "72% thought the building was wonderful."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Affordable parking"
    "Accessible parking"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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