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One location in Cartagena
Filters
Reviews
10.0 Wonderful
Apr 2024
9.6 Wonderful
Feb 2017
Pros:
Nice staff, very accommodating.Cons:
Only open from 8 to noon on Sunday.2.0 Poor
Dec 2016
Pros:
The agent at the rental agency was nice.Cons:
When we got off the plane in Cartagena we couldn't find an Alamo Rental agency! So we took a taxi. When we got to the rental agency, they said that they never received a notification of our rental & had no vehicles available. They got on the telephone but couldn't get any resolution. We got a taxi & he was able to find us a rental but the price was very high & the insurance we had purchased was useless.7.6 Good
Nov 2016
Pros:
Price exelent!!!Cons:
Some times delivery service is nesecesary and comfortabble to drop off.. gasoline must be refaund i live extra gasoline and i didnt get any money back!!One location in Cartagena
One location in Cartagena
One location in Cartagena
Filters
Reviews
2.4 Poor
Feb 2020
Pros:
We called to say We were on the way and they said they didn't have a car for us until 4 o'clock in the afternoon and it was 8 o'clock in the morning Our reservation for pick up That hourCons:
They Not have your car as scheduled4.8 Mediocre
Jan 2020
Cons:
They cargue you fo cleaning. I left there 150000 pesos which i never saw back! Never leave cash deposit there!2.0 Poor
Jan 2020
Pros:
N/ACons:
you can start by being consistent in your internaional offers, and services you provide.2.4 Poor
Dec 2019
Pros:
First they require a $1000 dollar deposit for your rentalnwhichbisnt stipulated anywhere on the site or after making reservation. 2nd...the car initially had AC and after about an hour after driving off, the air turned off and never turned back on. I was already in route to Barranchila and couldn't turn back. This truly ruined our drive as we had to endure the heat for our extended ride. I returned the car 1 day early and explained to the budget rep the situation and he refused to refund the money for the extra day that I chose to not keep the car. Shady business practices and they forced me to buy the local insurance although I explained to them that my AMEX Platinum covered the insurance. I would never go back to Budget Cartagena. Never ever.Cons:
Get rid of this budget rental office. They run it like a extortionist renegade franchise. Truly making my experience with budget one to never want to rent a car again from. They should redund the day I didn't use the car.6.0 Okay
Dec 2019
Pros:
The priceCons:
Getting a car took 2 hours and the tank only had a 1/8 of a tank of gas.2.0 Poor
Aug 2019
Pros:
N/A because they didn’t have my car upon arrivalCons:
Budget didn’t have my car available upon arrival to the Cartagena airport so we had to find another rental company that cost $300 US dollars instead of the $130 we were expecting to pay. It was a horrible experience.One location in Cartagena