Santa Fe Car Rentals

Highway Robbery

Pros: The car was clean and easy to drive.

Cons: Price. Cannot believe how much I had to pay to rent this car. In addition, I hate how Kayak and other discount sites have extremely low prices such as ‘25.99 per day’ listed, then you click on the car, go through the whole process and when you finally go to pick up the car the Avis rep says ‘that will be 1 million dollars’. Ok that was an exaggeration, but I feel ripped off every time I rent a car and ESPECIALLY when I use sites such as Kayak to try to find a deal.

Pros: I liked the car(Hyundai Elantra)! Great gas mileage, good interface. I received great customer service over the phone, problems were resolved rapidly!

Cons: Car was a little dirty, had a few cigarette burns in the seats.

Pros: Friendly on-site staff who listened to our complaints

Cons: We were sent to go pick up our car at another location that was already closed by instruction of agents at the airport location. We then were penalized in price even though we had the car for three days less than originally booked. Took calling 1-800 three times to actually talk to someone who competently help us.