Services and conveniences
Basics
Dining
General
Pool and spa
Accessibility and suitability
Bathroom
Laundry
Health and safety
Parking and transportation
Media and entertainment
Outdoor
Workspace
Things to do
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's amenities?
The hotel offers a very nice pool and spa, a spacious suite, excellent breakfast, beautiful view, beach access, a beauty salon, a child pool, a fitness center, and a spa and wellness center.
What practical information should I know about the hotel's breakfast?
The breakfast is great with very fresh and varied food options. However, some guests have mentioned that the morning coffee is not of good quality.
What can I expect from the hotel's customer service?
The staff is friendly and provides excellent service. However, some guests have mentioned mediocre staff attention and a lack of English-speaking staff.
What are the common concerns about the hotel's amenities?
Some guests have mentioned that the towels provided are coarse and cheap, the gym lacks air conditioning, and the WiFi signal is spotty.
When is the best time to visit the hotel?
The high season is in March, and the low season is in July.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with Ocean View
Guests recommend booking a room with a balcony facing the ocean for a beautiful and relaxing experience.
Consider Noise Levels
Some guests mentioned noise disturbances from the nightclub on the top floor and loud music in public areas, so light sleepers may want to take this into account when choosing their room.
Enjoy the Sky Bar
Visit the rooftop bar for stunning views, but be prepared for windy conditions.
Check for Noise Issues
Some guests experienced noise disturbances from the wind and other guests, so it may be helpful to inquire about this when booking.
Explore Nearby Attractions
The hotel's central location makes it convenient for visiting nearby attractions such as the Old Town, Bocagrande Beach, and various museums and churches.
Be Mindful of Additional Charges
Some guests felt that the hotel charged for extras such as bottled water and cappuccinos at breakfast, so it's advisable to clarify any additional costs beforehand.
Take Advantage of the Pool
Guests appreciated the beautiful pool area and its ocean views, making it a great spot to relax and unwind.
Consider Noise Levels
Some guests mentioned that the walls were thin, leading to sound disturbances from neighboring rooms, so it may be helpful to pack earplugs.
Be Aware of Service Issues
A few guests reported issues with staff attention and maintenance, so it may be beneficial to manage expectations regarding service.
Plan for Transportation
The hotel's proximity to various attractions and beaches makes it convenient for guests who prefer not to rent a car, as taxis are relatively inexpensive.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | February | $169 | $162 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 36% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.6 | 4.9 mi | Cartagena Rafael Nunez | 3.4 mi |