Services and conveniences
Basics
Media and entertainment
Pool and spa
Bathroom
Dining
General
Laundry
Health and safety
Accessibility and suitability
Parking and transportation
Outdoor
Bedroom
Family friendly
Workspace
Things to do
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's on-site eatery?
The hotel's on-site eatery provides an ideal option for dining in, and guests can also relax with a drink in the in-house bar. Additionally, there are various bars and restaurants in the vicinity for guests to explore.
What are the standout features of the hotel's rooms?
The hotel's rooms are comfortably furnished and equipped with amenities such as a hair dryer, a mini bar, and a telephone. Additionally, the hotel has recently refurbished its rooms to ensure a pleasant stay for guests.
When is the best time to visit the hotel?
The high season for the hotel is in January, offering an excellent time to experience the prime location and easy access to a range of popular attractions. However, the hotel is also a great choice for a visit during the low season in June.
What are guests saying about the hotel's customer service?
Guests have consistently praised the hotel's excellent service and the friendly, helpful staff. They have highlighted the staff's attentiveness, professionalism, and helpfulness in various situations, making for an enjoyable stay.
Is there anything to be aware of regarding the hotel's rooms?
While guests have described the hotel's rooms as beautiful and comfortable, some have mentioned that a few rooms could benefit from more lighting. Additionally, there were comments about rooms being a bit dark in some cases.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with More Lighting
Some guests found the rooms to be a bit dark, so consider requesting a room with better lighting if this is important to you.
Consider Noise Levels
If you're sensitive to noise, be aware that live music from a nearby rooftop bar can be heard in certain rooms until around 11 pm.
Take Advantage of the Spa
Guests highly recommend the Hammam treatment at the hotel's spa, describing it as exquisite.
Explore Nearby Attractions
The hotel's prime location allows for easy access to a range of popular attractions, so take advantage of this and explore the nearby Torre del Reloj, Museo del Oro Zenú, and other sites within walking distance.
Request a Room with a View
Some guests raved about the beautiful views from their rooms, so consider requesting a room with a balcony facing the fountain or with other scenic views.
Enjoy the Complimentary Breakfast
The hotel offers a complimentary breakfast, which guests have praised for its quality, so be sure to take advantage of this perk.
Be Mindful of Humidity
A few guests mentioned that the rooms can become a bit humid, so consider this if you are sensitive to humidity.
Take Note of the Hotel's Historical Charm
Guests appreciated the hotel's historical luxe property and its convenient location within the charming Cartagena.
Utilize the Concierge Services
The concierge was highly praised for arranging amazing tours, so consider utilizing this service for a memorable experience.
Consider Room Selection
Some guests found the seating in their rooms to be uncomfortable and the rooms to be quite dark, so consider this when selecting your room.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | March | $586 | $592 |
Cheapest month to stay with an average 37% drop in price. | Most expensive month to stay with an average 90% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The cheapest month to stay at Hotel Casa San Agustin is October, with an average nightly rate of $493. The most expensive month is February at $724 per night.
The cheapest day to book Hotel Casa San Agustin is Sunday, with an average nightly rate of $510. The most expensive day is Thursday at $676 per night.
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.9 | 5.2 mi | Cartagena Rafael Nunez | 2.8 mi |
