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Pros. The customer service was excellent.
Cons. My room was opposite the muster area for the cleaning staff. They were quite loud and made it impossible to sleep-in. The hotel is near a loud nightclub/etc... and this was also a detractor. Also, the hotel was under constant renovation... which contributed to noise disturbances. My room had a window view of an HVAC unit and a wall... and contributed to the feeling that the room/place was "sad" and dingy. Whilst the customer service was excellent, the food was quite mediocre.
Pros. It’s a comfortable and well price little hotel good for families. The breakfast is really good. It’s in front of the beach and the location is the best
Cons. A bit old
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast offers a variety of food, including coffee, juice, yogurt, fruit, scrambled eggs, ham, cheese, chorizo, rice, and arepa. It is served daily and is conveniently located near the beach.
Is the hotel's location convenient for accessing the beach?
Yes, the hotel is located directly across from the beach, providing easy access for guests to enjoy the beach and the pool, which is described as nice and relaxing.
What are the hotel's standout amenities?
The hotel provides a tourism desk in the lobby to help guests plan their tours safely and comfortably. Additionally, the hotel offers a pool area close to the beach, making it a convenient and enjoyable feature for guests.
How is the staff's service at the hotel?
The staff at the hotel is described as great, with many guests highlighting their friendliness, willingness to help, and overall positive attitude. However, some guests noted that not all front desk staff speak English.
What are the common concerns about the hotel?
Some guests have mentioned concerns about the cleanliness of the rooms, the quality of the breakfast, and the maintenance of certain amenities. Additionally, a few guests expressed dissatisfaction with the size of the rooms and the language proficiency of the staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pool comes highly recommended.
Take Advantage of the Beach Access
The hotel offers convenient access to the beach, making it easy for guests to enjoy the sun and sand just steps away from their accommodation.
Explore Nearby Attractions
The hotel's location provides easy access to various attractions such as Playa de Bocagrande, Iglesia de San Pedro Claver, and Museo de la Esmeralda, allowing guests to explore the area conveniently.
Consider Noise Levels
Some guests noted that the hotel is located in a noisy area, so light sleepers may want to consider this factor when choosing their room or packing earplugs.
Check Room Amenities
Guests appreciated the daily housekeeping, beach towels, and the availability of a tourism desk in the lobby for making tour plans, ensuring a comfortable and convenient stay.
Be Mindful of Breakfast Variety
While some guests enjoyed the breakfast variety, others found it repetitive, so it's advisable to set expectations accordingly.
Pay Attention to Maintenance
A few guests mentioned that the pool was dirty and rooms were not clean, indicating a need for improvement in maintenance standards.
Consider Language Barriers
Not all front desk staff speak English, so guests who are not fluent in Spanish may encounter communication challenges during their stay.
Be Aware of Noise Levels
Some guests found the music by the pool to be too loud, making it difficult to have conversations, so those seeking a quieter environment may want to take this into account.
Check for Additional Charges
Guests reported being charged for items from the minibar, even those that were not consumed, so it's advisable to inspect and clarify minibar charges to avoid unexpected fees.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:30 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
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High season | March |
Average price (weeknight) | $81 |
Average price (weekend night) | $81 |
Hotel Playa Club is located at Ave San Martin No 4-87 in Bocagrande, 5.3 miles from the center of Cartagena. Playa de Bocagrande is the closest landmark to Hotel Playa Club.
Check-in time is 3:00 PM and check-out time is 12:30 PM at Hotel Playa Club.
Yes, Hotel Playa Club offers free Wi-Fi.
Hotel Playa Club is 4.3 miles from Cartagena Rafael Nunez. Hotel Playa Club is 61.5 miles from Tolú Golfo de Morrosquillo.
Yes, Hotel Playa Club has a pool onsite.
KAYAK scours the web for all room deals available at Hotel Playa Club in Cartagena and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Playa Club and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Playa Club.
Value for money | 8.8 |
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Distance to city center | 5.3 mi |
Nearest Airport | Cartagena Rafael Nunez |
Distance to airport | 4.3 mi |