Hyatt Regency Casablanca

Amazingly comfy. Big room, comfy bed, great shower, good wifi. Lots of english channels on tv. That was a plus. Location excellent. Gym well equipped. Gorgeous pool. Staff very accomodating. Loved that they provided more than enough bottled water.

The only complaint about the room is the tiny closet for the toilet. Very claustrophobic. Even though i was on the 10 th floor the street noise was annoying.

We decided to have breakfast downstairs instead of in the launch as there was more variety.

We had a executive suite and access to the lounge/club area however decided to have breakfast downstairs since the variety ( understandable) was greater there. What was less pleasant was that downstairs we had to sign for the breakfast although it was included in the room rate and the bill we had to sign at the breakfast area did not state that we would not be charged if breakfast was included !! For this reason I wrote a comment on the bill at breakfast that they should not charge it............however.......yes....... when checking out they did list it on the bill and of course when I complained they immediately took it of. Nevertheless I asked to please get the signed bill and read me what I had stated on the bill......... I also explained that since on the breakfast bill it is not mentioned that they will not charge you, you are required to sign that you have had breakfast there and the amount they will charge you. Even though at the breakfast area the explained VERBALLY that we would not be charged, that piece of paper is a signed document and by law, anyone who has signed it cannot claim anything then that they must pay for it. You may want to change this and since I had already had a small discussion about it at the breakfast area, made the comment in writing on the bill, they should have assured themselves that it would not be listed on my checkout bill.