Novotel Casablanca City Center

Pros: We stayed there for a few hours. It would have been comfortable had they not had a problem with electricity in the whole hotel. A.C. wasn't working properly. Most of the elevators were our of ...

Cons: Not up to Novotel standard at all. The carpets in the rooms and hallway needed vacuuming. Detailed cleaning was lacking...dust and dirt in places. There was a smell of food in my room. The towels ...

Pros: Location is close to the old city

Cons: The hotel entrance and the lobby is open to the buffet restaurant area you can smell the food when you enter the hotel

Cons: The hotel looked worn down, at arrival missing items in the bathroom like shampoo. Poor breakfast with blackened hard boiled eggs and scrambled eggs which looked more like a thick soup.

Cons: I believe Youseff was the one who checked us in and he was very rude. We booked our rooms through booking and didn't realize I had to specify exactly how many people in the room. That being said, ...

Pros: - good location. - fast check-in and check-out. - one of Hotel Staff named by Hisham was very helpful with me and my friend. I hope that person shall be honored by the Hotel Management.

Cons: - I found a dead fly under the cover of the bed!!! - my reservation was 2 single beds in one room. It was 2 single beds but there was no space between them. So, it is almost one queen size bed!!! - ...

Pros: Service behind reception

Cons: Breakfast. Tables were not clean, no setting on cleaned tables. Staff were not seen.