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the confort bed and the breakfest The Hotel Sign is not clear.
We only needed to stay one night prior to leaving Italy via Rome's airport. The location was perfect as it was a few miles from the airport. The hotel was very reasonable and the staff accommodating and helpful. The parking was another bonus since we had a rental car.
THe staff was kind and helpful. The beds were very comfortable, and the meals at your resturant were gastronomic. nothing at all
We were sitting on the sofa in the foyer waiting or our shuttle, and we both got many flea bites(or similiar). They were very itchy and lasted for more than one week. The sofa needs spraying regularly, especially if there are animals is using it.
It was placed in a quite area outside of Rome next to OSTIA village poor buffet for breakfast
It was at short distance from the airport and provided a clean good bed for one night, nice garden too... The shuttle was difficult to find at the airport (to signs whatsoever) and no service on sundays.
Ok. Breakfast: they could put better stuff on the table. Otherwise fine
close proximity to the airport allowing a trip to Ostia Antica before flying out in the afternoon lack of cafes & restaurants in the immediate area meant there was little option but to dine in the hotel restaurant which was very ordinary and somewhat overpriced for what was on offer.
Clean, comfortable, friendly staff. Very affordable The walls are paper thin. I could hear EVERYTHING from the room next door. My stay here literally did not allow me to go to sleep until the couple next door to me did. The noise from their conversation, television, and everything else going on in there room could be heard crystal clear in my room. Please invest in some ear plugs if u plan on staying here.
the friendly atmosphere
Very efficient check in and check out, and shuttle service to airport. Also interesting location - unfortunately I was only staying one night but shall hope to come again for a few days and see more. Bright, cheerful service and nice breakfast room.
its really new too much light in the lobby on internet in the rooms
We stayed overnight in Rome on our way to Naples, so localization was just what we needed. The hotel does not have a restaurant but there's some quite near. Rooms are very spacious and nice.
very hard to get there from airport fiumicino, taxi drivers didnt know where it was mostly or didnt want to drive because it was not on the way to rome city
The staff are very helpful, friendly and obliging. Good location for the airport. Dinner buffet. We looked but didn't like so went to neighbouring restaurant. Thought overpriced for what was there.
Staff were very helpful Easy to get into Rome by public transport. Easy access to the motorway.
The room was clean, well appointed and comfortable. The staff was friendly and helpful. They provide their own transportation to the airport. The location is far from the airport and during rush hour took 40 minutes by cab to cover 8 miles.
hotel was new and clean no, everything was excellent
Very clean full service hotel Dinner expensive and not worth the cost. Breakfast cold and not very good.
being on the outskirts of Rome Long way from airport but only 25mins at 6am
Staff was very friendly and welcoming Showers were old and drain was slightly clogged when showering. Breakfast was much too expensive for the quality we received, stale and cold.
No wifi in the room, no English TV, cold pool
The location was perfect. I particularly liked the shuttle to the center of Rome. That was a very pleasant surprise. I want to get to town and anticipated the train but found the bus to be a very welcome surprise. No good coffee in the lobby early in the am. Many travelers were up when I was leaving (4:30 - 5:30am) The coffee in the room was poor quality and there wasn't any in the lobby like I find at so many other hotels. Its a small comfort that goes al long way.
It was very clean and comfortable Long wait to check in, no overall info when you check in, had no hot water to shower and was charged an extra $80 that I'm still trying to find out what that was for! Very disappointed
close proximity to terminals a tad pricey
Large room. Because the floors were not carpeted, we could hear the people above us walking around.
location is unbeatable totally understaff you should have no expectation on service as it is extremely slow for check in check out and also the breakfast is like junk.
Extremely comfortable and beautiful. The staff are available and helpful. Good location. I was surprised to find that my room did not have a USB input for direct charging of most electronics. Something I have recently begun stumbling upon at other hotels and train/plane and longer bus transit. Wifi on the ground floor only was frustrating and came across as a cheap call considering the incredible rates of the rooms. No outlets by the beds.
Comfortable bed; good location for airport; good soundproofing Charge 20 Euros for 1 day in-room WiFi; no electrical outlets at sides of bed; hot water not hot enough
Good swimming pool Room distance is too far
The breakfast included was great. There was lots of fresh fruit and plenty of options. The shuttle airport shuttle was convenient, but please note it cost 6 Euro per person each way. The hotel lobby, restaurant, and pool were nice, spacious, and relaxing. Down the street there were plenty of good restaurants within a decent walk. The shuttle cost 6 Euro per person each way. This should be clear on the initial advertisement, not hide. In fine print on a pdf buried in the website. Most US hotel shuttles are free of charge, so all potential customers need to know before they book that there is an extra charge for this. The rooms were fine, but not super clean, and could definitely use a remodel.
The hotel was located not too far from the airport which was convenient but came with a sacrifice of noise. the noise from the planes was just too much, it was like they came through the room. There was brown water from the faucet, the worn shower curtain looked messed up, the shower head was dirty and sprayed all over the place, there was a bunch of dirty caulking with mold along the tub, there were several cracked tiles, the smell in the room just wasn't nice and fresh but old and worn down, the smell in the hallways was nasty. The staff hardly spoke to me when checking in, as if they don't speak English or are uncomfortable with Americans. The restaurant had a long wait and the food was mediocre at best. We stayed here because we were tired from traveling around but will not likely return or recommend, definitely not what we expect in a 4 star place.
the facilites - the pool and the dining room the rooms are a little bare
convenient location 5 minutes from the airport
Proximity to airport, free pkg and beds. Hot water side of sink faucet and shower flowed a yellow (similar to urine color, but was NOT urine- prob some maintain work) water making it unusable. Front desk staff was advised and seemed minimally concerned/nochalant, I tried to show her a photo and she didn't want to see it (looked like a sink full of foaming lemon jello) That just couldn't be healthy or safe. We passed on brushing our teeth with their tap water and their free breakfast. I sure wished I could post the photo of the filled sink here, but use ur imagination. We WONT be back. A sad closure to an otherwise great two weeks in Italy.
The bed was not comfortable and the shower never got hot. My flight was so early that the shuttle was not running so I had to take a taxi which cost €20 for the short ride. Would only stay here again if it was cheaper than the other options. The rooms look a little outdated and worn but was clean overall. My tv did not work. Good for just a bed to sleep in before a flight.
Closeness to the Airport Carpets makes it look dirty, and too expensive compared to others with same Quality. Also, staff was not too friendly.
Very nice stay, people were friendly and professional. Food was great everything I needed was right there.
efficient check-in , courteous staff, good stay nothing in particular
good price, staff ok, nice pool.
Old facility, needs updating Not quite close to airport...
Accessability from Leonardo da Vinci airport - which was the main reason for choosing the hotel because it was supposed to be close to the airport
Well kept. Clean, Courteous staff
The pleasent staff were very good and helpful at all times Location was not what i wanted - no fault of the hotel..
Hotel Staff very gentle, very good position to the Ostia beach and close to Fiumicino Airport.
it was close to the airport,very clean,informed friendly staff and a nice place to stay in a nice location
pool air conditioning to weak, mold in the tub tiles, needs a better restaurant guide for the immediate area
should offer airport shuttle service
The hotel is convenient to the beach and to Rome by car. The staff were very courteous and helpful, the room was very clean and comfortable and the room rate is quite competitive.The hotel has a nice pool and a very well equipped gym. There are several good restaurants close by. Overall, it is a very nice hotel and we certainly will use it again.
The staff was wonderful, the food was amazing and the room was beautiful! I had to leave too soon.
Small staff - excellent food - very accommodating. Ease of access to public transportation - staff wasn't very helpful with that and pushed for a private car...
The staff were extremely helpful. The accomodations were at a very good price and very well furnished. The only thing I would say, was there was no television in my accomadation.
Friendly staff. Clean and complete accomodation. Unreliable bus/metro/bus connection to Rome city. Often taking over 1,5 hours travelling time. Road to bus stop is a short but dangerous walk, especially with kids. Bus stop is on Via Cristoforo Colombo, which is extremely busy and noisy. It may happen that you need to wait there for half an hour.
I knew that i will stay in a bungalow, but the first thing was the staff was so rude and the place was a twin bungalow so if somebody stay near your bungalow you had really problems with sounds and the bungalow shaking like having a earthquake. I can not sleep over the whole night. And also it is really far away from city center.
The big open space and facilities to keep kids busy (mini golf, tenese, etc). The staff was very helpful. We had to come back after the check out to get copies of our IDs as we were robbed in Rome (our car was broken- in in Ostia on seaside parking) . so be very careful. The room was not too clean and beds are not comfortable. There was strange smell in the toilet.
Bungalow itself - cleanliness, equipment.Reception staff (both day and night) - helpfull and nice. Local shop. Wandering cats and the shade of trees. Poor price/quality(level) ratio of food at the local restaurant.
Priximity No signs for Airport Shuttle to the hotel!!! Horrible waste of time. Not the first time I've experienced! The food is also not so hot- (Catering to too may American tourists?)
Very clean and spacious. Nice to stay here after staying at some outdated hotels in Italy. Not walkable from the airport, must take the shuttle. That's not really an issue, however, since it arrives every 12 minutes
Nice room Misinformation provided by front desk staff about shuttle service to the airport very early in the morning. We were told by a trainee that the shuttle service begins at 5 am. We needed to depart the hotel by 4 am due to a very early morning flight. First he informed us that we could take a taxi to the airport for 25 to 30 euros or more, because of the early morning time for the taxi. Then he told us that we could take the hotel's shuttle van scheduled on the hour and half-hour and to wait in the lobby at 3:55 am for the 4 am shuttle. There was no van shuttle at 4 am. Instead, the normal airport bus arrived at 4:10 am, and took 25 minutes to get to the terminal. Fortunately, we made our flight. Please properly notify trainees about the available shuttle services.
Comfortable room Helpful staff Breakfast Free Airport Shuttle Everything was fine.
Quick clean in and out for Rome's Fiumicino airport If you arrive from the city of Rome by train, which MANY do, there are HILTON signs as you walk a healthy distance with your luggage. The problem is that the signs are for the OTHER Hilton (a nice hotel too). If you follow the Hilton signs you walk in the wrong direction. Theire are two Hiltons- there should be two sets of signs. This caused us real problems.
Hotel was great for the night before a flight - the shuttle service was very good with buses coming every 12 minutes or so, the service was timely and efficient and free. Breakfast was good. Hotel lived up to what is expected with a Hilton. If I had to pick something the wifi was slow on occasion .
The shuttle really couldn't be easier. There is literally only one hotel closer to the airport. The staff was nice, the rooms were clean. It's a bit busy give it's proximity to the airport, but not too bad off-season. Breakfast was ok. Nothing fancy, but very much in keeping with the general style and quality of average hotels I've been to in Italy.
Very accommodating, we were not there long but we're very well taken care of.
Bed was comfortable. Once we found the Airport shuttle it was convenient from the Airport Took us 20 minutes to find the shuttle stop. Very poor signage. Shuttle smelled of mold and cigarettes. Toilet bowl leaked at the bottom when flushing. Yes, there was pee all over our bathroom floor, didn't flush again after that. Flushing button pushed all the way through the fixture when pushed. Made me feel like a much stronger person than I am. When I complained to the front desk staff they gave a confusing shrug, somewhere between: "I don't know" and "Oh yeah, they all leak". In their defense, it was like 5AM, I don't think I'd be able to muster empathy at that time either.
amazing clean airport hotel with quick shuttle service staff was incredibly slow and unhelpful
The directions provided by the hotel about where to catch their shuttle at the Rome airport are not clear. They didn't tell us to look for the "airport parking shuttle", so we spent time looking for a "hotel shuttle" bus stop. The staff at the hotel was professional, helpful. The "hotel" shuttle was actually the airport parking lot shuttle that made 7 stops before it got to the hotel the night we arrived and 3 or 4 stops before it got to the airport the next morning. In the morning it actually took about 20 min. to go the few miles to the airport. I suggest that this be included in the hotel information-that it isn't a "hotel" shuttle and that you should expect to take longer to get to the airport. And yet, as we arrived at the airport, a Hilton Garden small shuttle van pulled up next to us!!!!!
The location was very close to Fiumicino airport and the hotel and room was very clean. The breakfast was a great added touch, too. The airport shuttle was timely and fast! The rooms didn't have wash (face) cloths, coffee makers, or tissues.
The hotel was very appealing and had everything we needed for a stay the night before heading to the airport. Location was pleasant. I wish we had more time to spend there. No
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Great hotel with great views It's not so much about the hotel but all the restaurants and bars in the neighborhood take only cash
It had a great location and for the price was fantastic. Clean, good service, good fiod. Overall excellent Nothing
Very nice, clean and modern. Good location from the airport.
This hotel is 10 minutes from Rome Fuimicino airport. A great place for a night before or after a flight. Comfortable beds and spit less rooms with nice bathrooms. The sunset views are breathtaking We knew ahead of time that it was next to a working fishing harbor but I really wasnt aware that the best restaurant workout getting in the car and driving a while was the hotel, but it was a nice dinner there. The breakfast was mostly sweets.
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It was great to stay in the hotel - if you look to be out of city for few days, in the quiet green place - it is the right hotel. Very romantic, the room is big and comfortable. The hotel has the own style and I liked ot!
Offered free high speed internet. And advertized such. Unusual find in parts of Europe. Also had a satellite TV receiver in the room so I had all channels available to me. Most hotels have a number of satellites in the office broadcasting about 12-15 stations thru the hotel. It was nice to have a complete selection of channels available with a good quality picture. Not typical to standards of hotels I usually patronize. Would have preferred a minibar, toiletries, nicer linens, etc. but I thought it was acceptable.
Very friendly and helpful staff, very good value for money. Nothing
The location is fare from rome and brekfast is not served
Claudia at front desk was amazing, she was very helpful and informative about the area. Too loud, you can hear everything going on in the next room.
Staff was extremely friendly and very helpful. We had two teenage sons and needed a four person suite which was provided at a very reasonable cost. Hotel from outside is extremely unattractive. Entrance located behind a shopping center with a/c compressors and dumpsters as part of the approach.
It was close til Rome Airport - og there was a good swimming pool close til the hotel and a few good restaurants. Breakfastplace was poor (vaucher to cafe), the bar (another company on the back of the hotel) was not good. I missed a bar in the hotel.
The reservations clerks were very personable and helpful and actually made it very easy for me to move about Rome. The room was clean and comfortable. The breakfast was the absolute worst. When a hotel says that breakfast is included, it should state the extent of the breakfast.
Friendly staff, nice setting, good ambiance. Breakfast was at a cafe down the road - not in the hotel. Confusing and limited choice of breakfast.
The staff at this hotel were helpful and provided excellent service. The hotel is quite close to the airport, modern and quite new.
Very comfortable, good bed, good breakfast, big room Location is at a small town.
staff very helpful. Seccy is a brand new hotel (opened 2 months ago). Close to the promenade and the airport. no free shuttle service to the airport. still a bit of a paint smell. hard to find (off the main road)
It is close to the airport and very accommodating with flight delays. Clean rooms and friendly staff.
Close to FCO airport, great staff
convenient to airport no elevator from first floor
Most convenient for distance from and to the Airport Aircon
the shuttle bus was very convenient and reliable, all the staff in the hotel were friendly and helpful. I had a very early check in and my room was ready when I arrived at the hotel at 7am! there was no extra charge for the early check in which was wonderful. I would definitely use this hotel again and recommend it to friends and family. only the coffee!
This is a great hotel for an overnight stay when you don't want to be too far from the airport. It is not far from Fiumincino airport and a shuttle can be arranged by the hotel. Our room was all we could wish it to be and there are some wonderful family restaurants nearby, including an excellent pizza restaurant next door.
The staff was very nice. The wall between the rooms are thin. Furthermore the ground floor was always loud due to tourists. I could always hear voices from the next room.
The staff was what I liked best - they were very friendly and helpful and the location was fantastic if you're looking for an overnight stay not far from the airport. There was also a great family restaurant next door which was very convenient.
Beautiful room that was very clean, nice personnel. I stayed in Room 104 and never got any sleep. There was no way to get any sleep as There was a load aircompressor going on every few minutes that was load, rattled the walls and window. I had 18 hrs of traveling the next day. I asked for a refund but none
A clean place with friendly staff. Bed was comfortable. The room--for four--was way too small. It would've been small for two. It's also in a sketchy neighborhood.
The staff was very helpful. My room was perfect. I was within 15 min of the airport. Lack of information to local restaurants and or shopping in the area.
proximity to Fiumicino city and airport the shower wets too much of the bathroom floor. It needs some kind of barrier to keep the water in the shower doors.
We stayed here because we had an early flight to catch out of the Rome airport. It is a very nice property with recently redone rooms. The taxi ride from the Rome Termini railroad station was 75 euros. We would have taken the train to the airport (14 euros a person) and then a taxi from there to the hotel, but we were a party of 5 and the taxi was cheaper for us.We called the afternoon before we arrived to reserve a space on the shuttle, but when we arrived we were not on the list for the first shuttle as we had requested. There was an animated discussion but eventually they were able to get the two in out party who had a very early flight onto the first shuttle and the rest of us followed about 20 min later.
Room was clean. We walked into town to find restaurants. It provided a very relaxing last day in Rome. 4 of us chose this hotel because of the free shuttle from the airport. We phoned hotel from the airport and was told the driver was having lunch and we'd have to wait two hours for pick-up. So we ate lunch at the airport waiting for him. The day before check-out you have to let them know what time you need the shuttle to the airport. We could not avail ourselves of the free shuttle because we had to leave at 6 am and the shuttle does not begin until 7 am. A private taxi was necessary, at the cost of 20 Euros. Other complaint: breakfast was minimal compared to what other hotels in Italy provided.
Staff had control of the English language. Room had plasma tv;air-conditioning and balcony. Bthroom good. Free shuttle service to airport handy. Two blocks from beach.Good breakfast included. Restaurant and bar closed due to Italian summer holidays.
nothing the attitude of the staff -rude impolite unhelpful-. unreliable shuttle service -waited for a long time until finaly having to take a taxi- . Poor quality breackfast. No signage whitin the hotel. Poor and morbid decoration.
Clean and basic - ok for a one night transit through airport
Lots of space
Booked the room as an overnight-er to fly out the next day. The new side of the hotel was very modern and efficient. However beware of room 111, it has no windows, only a sliding door that looks out to a stucco wall, feels and resembles a space capsule. In room mini bar has water at $1.50 euro ea. Mattress was comfortable and had a comforter as the only cover. Good buffet in the morning however it is continental without eggs. Shuttle ran on request but the driver had a bad attitude. Must be related to the desk clerk. The desk clerk was extremely rude and unhelpful. I requested a room with a window and he gave us a room in the old section. Holes in the wall, thermostat broken off the wall. Carpet in the room and in the hall was stained and dirty looking. Air temp was around 80F with no open-able window and all the air conditioners were not working. Returned to the clerk who was watching soccer away from the desk and he begrudgingly gave us our first room back, (would like to write Comfort and complain about his attitude).Beware of the shower stall, if your over 200 pounds you will have trouble fitting into it. Be sure to reserve a time for the shuttle, otherwise it does not run every 20 minutes as advertised.
Very nice facility, more surprised that the reception girl can speak Chinese.
The staff was very polite, useful. Also they spoke English very good. The room was good, large and quite cheap. Airport shuttle bus works well even very early in the morning (5am). There are no places of interest in walking distance. The shuttle bus can be more expensive than taxi depending on your departure time. There were few hairs (not mine) on the sheets of one of the beds.
the room was fairly clean sure; "breakfast" is a yogurt, we got the room with the slanted ceiling I guess so we could keep hitting our head against the ceiling.
Rooms, breakfast, staff, parking, airport location: all excellent
It is very close to the airport and easy to return a rental car when you leave. The area is not a location to stay for an extended period, but the hotel is well run and the staff is very helpful. the hotel did not have an elevator to access the upper level.
The suite was spacious and had a nice kitchenette. The location was very convenient
nothing within walking distance, other than a restaurant which was very good.
Everything was very clean. A little hard to find as sign is not very visible, staf was very helpful and welcoming
Staff was extremely helpful. One drawback is they avertise a shuttle. My experience with hotels and shuttle's they are readily available. There shuttle was available from hotel to the airport but had problems with airport to the hotel. breakfast
The rooms are very big and comfortable. The breakfast was very poor, not for 4 stars hotel, also the breakfast room is very small and the staff was very rude.
Staff was particularly friendly and helpful.
I liked the restaurant, nice pasta selection. The room was very clean, but the facilities were not favorable; the heater did not seem to work and the shower gave us trouble to keep the water hot. We had to preheat the water, but it was not working, it wouldn't stay warm for a minute and go back to cold water.
Room had just been renovated so was very clean and roomy .It was very quiet and no jet noise!!! We were able to pay 19Euros and upgrade to use in room internet[ keyboard very slow] and all the movies we wanted were in english.
restaurant service ! the lady was wonderful, helpful, and always had a big smile, and the food was good.. location was good. don't leave the hotel area . i like that the airport is less than 5 mins away. hotel DIDN'T have any mickey mouse or bugs ! :-) the customer service in the front desk. very cold and rude . the pool was very cold.. bed :-( a little to hard.
room was too small . first day no hot water in the shower . noisy . staff talkig loud . i had to go to the receptionist everyday to reactive the keys .
Close to airport. Very clean hotel. Facilities were good. Good for overnight stay. The airport shuttle costs 6 euro each way. In the hotel description it makes it sound like it is free.
Nice room. Fine restaurant, although closed Sundays. Good restaurants nearby. Get an ice machine!!!!
convience to the airport The surliness of the desk at the afternoon shift.
As I had only a short stay I found it very convient being close to the airport. I had a walk down to the small port that was close by.
The staff! Everyone was extremely helpful which was needed after a long travel day and the start of another travel day. A good nights sleep.
clean pool under repair
We werw charged for airport shuttle. Upon arrival we were told that they would not chage for it. However when checking out at 8.30 am we were charged for ur consumtions but at 9 am we were asked to get down of the shhttle and pay for both trips
We stayed at the hotel prior to our early morning flight.
Proximity to the airport. newly re-furbished rooms and the meals at the restaurant were excellent. The cat in the reception area!
This is a family operated place . The owners are very , very Nice and explain the area & include there own shuttle service To the airport . It's hard to find good customer service in Rome This family that runs this place knows what they are doing . I will stay Here again if I need a place close to the airport .
Very clean, and the family were genuinely very nice. Noise - somehow the room door allowed every sound to carry into the room with perfect clarity as if the door was open, even though it wasn't. Our door was about 20 feet from the kitchen/dining area and we heard every sound, every telephone ring.