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Staff all very friendly and helpful No
the service was fantastic. all the hotel staff were great at their jobs and only too happy to help. also the swimming pool and the location. possibly the menu in the restaurant needed more choice
Nice rooms big and very clean. Nice Village They turn off the airconditioning from 11 PM till 7 Am, unbelievable for a 4 star Hotel, Food in restaurant little bit overpriced, Family hotel so not for young couples.
Easy access to town Something happened during our evening meal in the later part. No food came out of the kitchen. For a long time. I waited for my desert for over an hour eventually cancelling the order. We never heard what the problem was. The internet connection kept dropping and couldn't do any business. Families with babies should have rooms in a different section.
helpful and kind hotel staff, excellent location no internet access in rooms
FRIENDLY STAFF BUILDING NEW HOTEL OPPOSITE
Relaxing, friendly helpful staff, nice pool, lovely decoration in apartment Beds a bit hard, pool a bit chilly
The rooms were beautiful! Very clean and spacious. Staff was very friendly and the restaurant was excellent!
Lovely hotel! Well located in the midst of the Tuscan region. Hotel apartment exceeded our expectations and offered plenty of room for 3 adults and 1 baby to move around. Hotel Restaurant offered a wide menu range and the food was excellent (and the service was stellar).
The hotel was in a good location, staff were friendly, rooms nice and pool excellent
Nice atmosphere, kind staff, large rooms, central location. a mariage was organized at the hotel during our stay. The event prevented us from using some part of the hotel and the restaurant was closed that evening.
small, friendly, and good pool The air-conditioning in the room did not really work and the hotel's restaurant was not functioning (in mid August). So it's hard to see how this really is a 4 star hotel.
the hotel was very comfortable and extremely well maintained, beautifully deocrated and the rooms very clean. Fluffy towels. Staff were really very welcoming and helpful. Would highly recommend a stay. Lovely views from the rooms and terrace across the Tuscan countryside. the noise of the traffic but double glazing did help to reduce the sound at night and each room has A/C. The restaurant was closed which is a shame as the reviews had rated the food as excellent. There were several family style restaurants close by in walking distance and food was good.
Friendly. helpful staff- good location with a swimming pool. Buffet breakfast a bit basic- restaurant only open for special occasions
Stephania was a star she had lots of information about where to go and what to see already prepared on our arrival. No question was too much. It was like staying with a friend. She really wanted to make our stay enjoyable. Very minor point - no kettle - we English like our tea but we managed.
The lovely surroundings and homley feel to the complex.