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The staff was particularly helpful because our GPS was incorrect. We got lost and he helped us find our way and was waiting at the curb looking for us The sign for the hotel is not easy to see. I recommend getting a Google image and printing it so you can recognize it.
Thehotel is on the water with beautiful views of Formia and Gaeta. Since we were visiting family, we wanted a convenient location for them to get us. The staff was very accommodating when the family visited us and sat in dining room. The hotel charges for use of pool and beach access. I thought that was ridiculous, but maybe it's a usual custom in this area.
Pool was available--an adjacent sports facility with a 25 meter pool with odd hours that happened to suit us.
Very friendly staff, great views over the Monte Cassino. Very pleasant stay.
Asking me not use offensive language is offensive; hotel was good. hinterland
Sara the lady at reception was extremely helpful and courteous. The breakfast was the best we had experienced in our three week stay of Italy. We thoroughly enjoyed our stay and wished we had stayed longer. Cassinno is a very special place.
A spacious welcoming hotel with warm, friendly helpful staff.
Helpfulness of staff. Good food. Distance from town.
Very accomodating, nice ristorante within hotel building. Easy to find.
Not satisfactory as regards cleanliness, a musky hotel with no room facilities or room service after a very long journey.
nice, professional and tasty none
We just spent one night there, but they took care of us since the beginning.. very kind people, very nice room with seaside view, a nice village to stay. The bed was actually two single beds joint together and not really a double bed... but this was their only fault ;-) Ask for a real double bed at booking time.
Absolutely friendly staff and very comfortable rooms will ensure a nice holiday.
Nothing we cancelled after first night. Very old hotel. No service. Should not be a 4 star hotel. AC never worked.
The hotel staff were fantastic and the food was excellent, we stayed with our 6 month old son and they were very helpfull and friendly and more than happy to help with the extra things that travelling with a baby entails!
I liked the attentive and courteous staff of the Hotel. I especially felt that a guy at the reception desk named Alessandro was extremely professional and discreet at the same time. Also a good schmuck working as waiter at the breakfast lounge was very helpful. I also liked the breathtaking scenery outside the balcony of our room. There is an enchanted view of the seaside and of the freshly cut lawn meeting the sandy beach. The beach service was also very good and the life guard on duty was very friendly. Overall I have the feeling that they absolutely care about offering the customers an excellent standard of service. Highly recommended hotel. I did not like the in-room air conditiong fiter not clean and the small size of the bed in our room. But we were told about that in advance by the staff and we freely choose to stay in a smaller room in order to enjoy the fantastic sea view. So that was ok for us anyway.
extremely helpful, gentle and professional management, welcoming atmosphere, very nice lounge area & terrace, well kept premises, less than a minute to the well kept hotel beach the relaxed luxury feel in the service areas are not fully reflected in the room interiors, which are less impressive but ok
The accomodation lived upto it's description on th website and the service and food was excellent. I thought that the breakfast was overpriced at 10 euro per head as the choice was very limited.
The hotel offers a rare balance of relaxed confort, exuberant surrondings and a style of service that is genuine desire to help. It has dignity in aboundance and as befits its original intent, a friendly intimacy exudes as if still a home from home. This is not like a hotel, you will think. It is more like being a guest in a lovely private villa. Everything will be done to make your stay comfortable. For those who appreciate beauty, tucked away in a lost corner of Mediterranean countryside, a haven of peace with a perfect restaurant service. The short stay in the hotel due to our trip planning; we'll come back here longer next time!!!!
Very open and kind employees. Excellent location.
The Hotel was very well appointed and the staff were extremely helpfull. The staff did not speak much English but we did not speak much Italian but we got by ok. There was no swimming pool but the beach was very close and well appointed with sunbeds etc.
We spent wonderful week in this charming Hotel. It stands on the beach in the beautiful garden. It is an island of tranquility and hospitality. The view from our balcony was magnificent!!! The beach was spacious and very clean. The three sisters Sello were so friendly and kind, that we had a feeling of staying in a family house. The decoration of the dining room and sitting rooms are refined with splendid rose bouquets from the garden. The rooms were spacious and comfortable. We hope to return to the Hotel della Baia.
You feel hospitality as soon as you get to this hotel. The chief manager/owner as well as the staff of the hotel are always eager to help you with anything you need or wish. International guests speaking English, French or German will have no problems here. The rooms are pretty spacious and always very clean. The restaurant is superb. Excellent very inventive cook. Every day a new menu. A wide choice of good italian wines. The maitre d'hotel who speaks several languages languages and has a good team of waiters always accords a hearty welcome and ensures a very nice lunch or dinner. The territory of the hotel very well managed as an English garden. The beach is very close and pretty spacious. You feel home here and wish you could stay longer