Basics
Bathroom
General
Services and conveniences
Dining
Things to do
Pool and spa
Accessibility and suitability
Parking and transportation
Media and entertainment
Outdoor
Family friendly
Laundry
Bedroom
Health and safety
Workspace
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's spa and pool facilities?
The spa and pool facilities are a great alternative to have a relaxing afternoon, and they are included in the price. The spa includes a nice jacuzzi bathtub out on the terrace.
Is the hotel family-friendly?
Yes, the hotel offers babysitting or child care services and kids meals, making it convenient for families with children.
What are the nearby attractions to the hotel?
The hotel is conveniently located near attractions such as Iglesia San Francisco, Plaza de Armas, Isla Lemuy, Chiloe National Park, and Isla Mechuque, offering a variety of options for exploration.
How is the hotel's customer service?
The staff is friendly and accommodating, providing good advice on what to visit in the surrounding towns. However, some guests have mentioned slow check-in and a need for improvement in the receptionists' attention.
What are the dining options at the hotel?
The hotel offers a complimentary breakfast, special diet menus, a restaurant, bar/lounge, and the option to have food delivered to your accommodation. However, some guests have mentioned that the restaurant needs improvement in its offerings and service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests highly recommended choosing a room with a balcony facing the fiords for spectacular views.
Consider Low Season Visits
November is mentioned as the low season, which could offer a quieter and potentially more affordable experience.
Explore Nearby Attractions
The hotel's proximity to attractions like Iglesia San Francisco and Plaza de Armas makes it convenient for sightseeing.
Check for Room Amenities
Some guests noted the lack of basic amenities in certain rooms, such as a coffee machine or electric kettle, so it's advisable to confirm these in advance.
Be Mindful of Service Speed
A few guests mentioned slow service, particularly with room service, so it's worth considering this when planning meals or other services.
Take Advantage of Spa Facilities
The spa and pool facilities were highlighted as a great way to unwind, so consider incorporating these into your stay for a relaxing experience.
Consider Transportation Options
The hotel offers an airport shuttle, which could be convenient for travelers, especially those arriving by air.
Be Aware of Maintenance Issues
Some guests mentioned the need for maintenance in certain areas of the hotel, so it's helpful to be mindful of this when setting expectations.
Check for Seasonal Offerings
March is noted as the high season, so if you prefer a livelier atmosphere, this could be the ideal time to visit.
Plan Dining Options
While the breakfast and restaurant received positive feedback, some guests mentioned limited variety and slow service, so it's beneficial to plan dining expectations accordingly.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
|---|---|
High season | February |
Average price (weeknight) | $140 |
Average price (weekend night) | $114 |
Value for money | 7.0 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Castro Mocopulli |
Distance to airport | 10.5 mi |