Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.9 "Good value."10.0 "100% thought it was a
great value ." -
8.7 "Amenities are good."8.2 "82% thought the
building was wonderful ." 9.7 "97% found thegrounds to be nice ." 9.7 "97%loved the terrace ." 9.2 "92%enjoyed the lobby entrance ." -
8.7 "Great service."9.3 "93% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." 7.8 "78% found therestaurant service to be one of the best ." 8.6 "Housekeeping was great , according to 86%." 9.2 "92% wereimpressed by the valet service ." -
8.4 "Breakfast is good."
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7.8 "High comfort."9.0 "90% thought
rooms were spacious ." 7.4 "74% thought it waspleasantly quiet ." 8.4 "84% liked thebig bathroom ."
Overall Rating
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9.0 "Excellent value."
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8.4 "Great service."9.1 "91% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 9.4 "94% wereimpressed by the valet service ." 8.5 "Housekeeping was great , according to 85%." -
7.9 "Good breakfast."
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7.8 "High comfort."9.1 "91% thought
rooms were spacious ." 7.1 "71% thought it waspleasantly quiet ." 8.3 "83% liked thebig bathroom ." -
7.6 "Nice rooms."9.1 "91% thought
rooms were spacious ." 8.5 "85% saidrooms were clean ." 8.7 "87%loved the minibar ." 8.3 "83% liked thebig bathroom ." 9.8 "98%enjoyed the balcony ." 9.2 "92% thought theview was good ."
Overall Rating
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8.9 "Great service."9.5 "95% found the
staff to be very friendly ." -
8.9 "Good value."
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8.5 "Breakfast is good."
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8.4 "Generally very clean."8.4 "84% said
rooms were clean ." -
8.0 "Comfort level is high."9.2 "92% thought
rooms were spacious ."
Overall Rating
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8.9 "Good value."
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8.9 "Great service."9.4 "94% found the
staff to be very friendly ." 9.3 "93% thought theservice was very professional ." -
8.4 "Breakfast is good."
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8.0 "Location is great."7.7 "
City centre within easy reach , said 77%." -
7.7 "High comfort."8.9 "89% thought
rooms were spacious ." -
6.9 "Rooms are ok."6.0 "
Beds were acceptable for 60%." -
6.4 "Vibe was decent."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.0review from
1) the central placement of the hotel 2) in low season they can park your car themselves in the garage 1) the city itself is awful: very dirty, all walls and historic buildings are in graffity even fountain and main street, a lot of poor and dirty people on streets outside the 1 main walking road (so in the evening it's scary to walk). We ran away from this city on 3d day, although planed to stay for 5. The main reason to come here is Etna - that is fantastic. 2) the hotel itself is business-style one with old furniture with respective "old smell" in rooms. Think that it should be cheaper
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8.0review from
The breakfast and the dining area were lovely and the staff excellent. We are very comfortable in recommending it to others
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8.0review from
Location is excellent - Staff very cordial and efficient - Comfort rooms - very good breakfast NA
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6.0review from
Food in the restaurant was very good. Staff very helpful, courteous and friendly Our meal on thursday 21st was exactly the same as that on the wednesday although very good 20th. Howevber a word with reception ensured we had different menu friday and saturday which were bo9th excellent. some thought need sto be put into serviuce for guest who stay more than 1 night
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4.7review from
Friendly staff (although the barman was sometimes difficult to find) Some loud, brash Americans who were obviously on their tour of Europe, and thought they owned it.
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7.6review from
Well appointed and tastefully furnished. Friendly staff on the whole. Excellent food and breakfast - beware of the gourmet dinner, it has 8 courses! Not a great location, being tucked away in side streets a fair walk from the city centre. Driving is impossible - allow 1 hour to get to the airport at busy times.
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6.4review from
Good quality, clean and friendly staff. A bit pricy. Location not great (Catania is not great as well) but close to the center.
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8.0review from
Free internet in the room and free drinks in frig, very nice deco overall.
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7.6review from
Staff were very friendly and the food was very good
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6.4review from
position for exploring
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8.0review from
The breakfast and the dining area were lovely and the staff excellent. We are very comfortable in recommending it to others
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8.0review from
Location is excellent - Staff very cordial and efficient - Comfort rooms - very good breakfast NA
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8.0review from
Free internet in the room and free drinks in frig, very nice deco overall.
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7.6review from
Well appointed and tastefully furnished. Friendly staff on the whole. Excellent food and breakfast - beware of the gourmet dinner, it has 8 courses! Not a great location, being tucked away in side streets a fair walk from the city centre. Driving is impossible - allow 1 hour to get to the airport at busy times.
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7.6review from
Staff were very friendly and the food was very good
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4.0review from
1) the central placement of the hotel 2) in low season they can park your car themselves in the garage 1) the city itself is awful: very dirty, all walls and historic buildings are in graffity even fountain and main street, a lot of poor and dirty people on streets outside the 1 main walking road (so in the evening it's scary to walk). We ran away from this city on 3d day, although planed to stay for 5. The main reason to come here is Etna - that is fantastic. 2) the hotel itself is business-style one with old furniture with respective "old smell" in rooms. Think that it should be cheaper
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6.0review from
Food in the restaurant was very good. Staff very helpful, courteous and friendly Our meal on thursday 21st was exactly the same as that on the wednesday although very good 20th. Howevber a word with reception ensured we had different menu friday and saturday which were bo9th excellent. some thought need sto be put into serviuce for guest who stay more than 1 night
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4.7review from
Friendly staff (although the barman was sometimes difficult to find) Some loud, brash Americans who were obviously on their tour of Europe, and thought they owned it.
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6.4review from
Good quality, clean and friendly staff. A bit pricy. Location not great (Catania is not great as well) but close to the center.
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6.4review from
position for exploring
