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the hotel is ok, free garage is great, but a little difficult to find as you have to go around the block for the entrance into the garrege. the rest is great, good value for money. nothing, very good.
This is brand new hotel, offering everything what you need when in city hotel. Very central positioned, very clean, friendly and helpful staff, good breakfast, free WiFi and sat TV. I loved the view from the room N/A
everything was perfect, i'd like to salute Jelena (thanks for kindness)
During my stay for 12 days it felt almost like home. Great room, clean, nicely decorated. Anything I needed was there. They have great service. All the staff members are friendly and very helpful with any questions.
This hotel is a tremendous value for money. The quality and cleanliness of the facilities is great. We booked a twin room and on spot got the offer to choose a king size bed one. This was the most comfortable hotel bed ever. But rooms with twins are slightly bigger, although all are big enough. Breakfast was absolutely complete. Free underground parking with enough spots available It is a 10-15 mins walk to the old city center but this is not a significant minus anyway
Very clean, quiet and large room. No window at all...
It's very difficult to find entrance, especially if coming by car. There should be any visible sign shoving direction.
location is good, rooms are clean, big kingsize bed, private parking, there is an iron in each room breakfast is poor, not so easy to find, kind of noisy,
Perfect hotel,very friendly staff, safe parking.
No comuter desk, problematic parking, no wireless
Very friendly staff. Excellent situated in the centre of Novi Sad.
Excellent experience above any expectations. The standard of the hotel and the room was surprisingly good. The location in the city center perfect for shopping and sight seeing, as well as for a night stopover on a vacation.
Comfort very best, clean, all facilities what you need, tasty breakfast and variant, all No
Very good accommodation for the price. tv lcd, wi fi, a/c, mini bar and free safe
The staff -- especially desk agent Maja and doorman Ranko -- were exceptionally helpful.
Style and comfort.
Very good hotel stuff, hotel is in city centre, rooms look great and very, very clean
Good location near to city centre. Easy to reach if arriving on bus / train into Novi Sad - 5 minutes on Number 4 bus from Train Station to reach the hotel. The hotel is reached through a small shopping centre, but don't be disheartened by the initial approach - large clean room with good facilities. Good choice for breakfast with freshly prepared omlettes, pancakes etc in addition to the usual cereals, breads, cold meats and cheeses. Staff are English speaking and very helpful.
Very central position and nice large rooms. Breakfast a bit poor, but in overall sufficient.
as above had to move room due to faulty toilet seat. next room was not the same quality in comfort and wireless services. Coffee was poor quality. Parking complicated and will cost in the future ca. EUR 6 p.d.
Very clean and good room, designed well. Minibar, plasma tv, comfortable bathroom and wide beds. come up the stairs to get in. Problems with hot water
Frendly staff, central location, the walking- sightseeing area is in 5 minutes walk The four stars are misleading and causeless, breakfast is poor, they served nescafe
The hotel was great. We stayed there during the Exit festival, and were obiously not the common guests for this business hotel. But everything was great. The staff was helpful to any request or question we might have, the (twin double) room was roomy and neat. I would definitely recommend this hotel to anyone going. If anything, I would say that it is a bit far away from the city centre. But this is no big worry - it's a safe and nice walk, or you could take a taxi for less than one euro.
The family that runit are engaging, funny and more concerned about a relationship with the visitor than simply providing a room, Nothing, it was more than I expected. A very enjoyable stay.
Excellent location - quiet and extremely convenient, good price, very friendly and helpful owner. First class facilities. Would definitely stay there again.
The staff were really friendly. The room was really clean and comfortable. Its excellent value. The location is perfect for anyone visiting Novi Sad.
The breakfast provided was excellent. The staff was very helpful. It was a bit hard to find but the location was charming and very central. Hard to find it-the entrace should be better marked from the street.
The location was perfect, a quiet "passage" with tiny shops along it. Step out of the passage and you were on the pedestrian streets. The owner and staff were very helpful and friendly. The room was small but had a tiny balcony. The bathroom had a new shower/bath unit. Good bed, Breakfast at a nearby restaurant. When we arrived no one was there....you really need a cell phone to contact them so they can greet you. The staff came immediately and were very helpful. Only 6 units so no overnight reception....again a cell phone for emergencies would be a good idea.
Very convenient for town centre, owner very helpful and friendly. Nearest parking is 100m away so not good if you have heavy bags.
Rooms are rather small but clean. Staff is quite helpful. Location is just great - right in the city center.
The room was large and airy. The room looked onto a main road which was noisy and the hotel was quite a distance from the centre.
That it wasn't too big a hotel.
Very friendly staff and hotel owner and his wife The rooms did not get cleaned every day
Absolutely nothing you really have to go and see this place to believe how it looks like rip off. The owner was kind enough to take us to the train station. He was very friendly and courtiers. Well let me tell you this place you cannot get in you need to ring the bell for someone to open the gate. The original front office has been let out for a sunglass warehouse it has a creepy feeling there is no colour coordination in the room. I will post picks of this room. This is not a 4 star hotel I don’t know where they got the rating from I would class this as a 2 star. Please go and have a look at this hotel and see all the rooms the bed sheet was yellow and the fitted sheet was blue. Top of the bed the blanket was a yellow hospital blanket. Bed was soft and uncomfortable. Far too expensive and I asked for my hotel receipt and he said later and I never received it. There are no lifts in this hotel. Our room did not look like any of the photos on the hotel sight. I will be making a formal complaint.
the warm and friendly ambiance no
The owners were exceptionally nice. For example, they could not speak English very well, so to explain where a taxi park was, one of them walked with me to where he was talking about and even explained to the cab driver where I needed to go. The only thing I found annoying was a dog which barked really loudly in the back area of the hotel. It never bothered me at night, but made it difficult to nap during the day.
new and comfortable rooms poor quality of reception
hotel is driven by elderly couple and it means that you will get some more attention than in regular type of hotels. you may not enter hotel after 11pm - the owners are sleeping, the hotel is 20 minutes walk from center - it was too far for me, the hotel misses ordinary kind of reception - you will need to look for owners for check-out and check-in.
It had great price although they said it was by mistake They didn't clean the room even once,No internet in my room
There is not one positive comment I could make about this pension.. Location was too remote from city center and owners did not speak English at all.
Very nice hotel in the heart of the city, in close proximity to the petrovaradin fortress. Typical hotel with all the comforts you would expect. Breakfast could have been better but then again it was open until 12p.m!! which was a bonus in our case. Breakfast, air conditiniong unit in our room was not working which made it a bit difficult especially in the morning, since the days we were visiting Novi Sad the weather was quite hot.
Really liked the location The fact that it was extremely noisy, and no AC despite it said so.
Hotel staff is the best - friendly and helpful. Poor choice of food for breakfast.
Our room was really nice, new, clean. The breakfast is orgenaized by orders not buffet, and we had to wait ~15-20 minutes to get our breakfast.
comfortable room poor breakfast; poor bar
Very freindly staff who spoke good English. Rooms very pleasant with air conditioning. Good value for money.
One of, if not the, best hotels I have ever stayed in. Excellent decor, very clean. Staff very friendly, would go out of their way to help you. 10/10
Inspite of booking a normal room, they give me one of the best room of the hotel
The staff were very nice and provided help regarding information about the city, taxi. Breakfast was very nice. It was a little unconfortable that they do not have net against mosquitos , so they cand bother you all night long.Besides that, in our room at least, there were no curtains, so there is a lot of light in the morning - in case you are sensitive to that.
There was a nice communal balcony with jacuzzi. Hotel manager was lovely and helpful and breakfast was filling. It was also off a main street for the local bus 9 that took you into the centre of town and the Fortress We had the 2 bedroom suite. There was only one air conditioning throughout - in the living room, so it got quite hot in the bedrooms with the doors closed.
I appreciated very much service, nice and professional hotel staff and the quite position. I was completely satisfied for all in particularly for the general cleanliness of the venue, and not only regarding the room. I would like to send my personal thanks and congratulations to all hotel staff trough your organization.
Everything!! - A fantastic stay with wonderful staff.
nice friendly staff and very helpful no
Helpful staff. Room extremely nice and stylish. Liked spacious bathroom as well. My room was not as clean as I expected it would be, the bed cover which was stained, and the mini bar was empty.
I like the prompt reaction of the hotel staff and services. The hotel has parking places and it is placed on transport junction of the Novi Sad. A renovation of the rooms have to be done! Hotel is far from the most of beautiful town places.
Brakfast was excellent Staff could be more polite and friendly. There were not cold water in rooms - only hot, impossible to have shower.
Spacious, Helpful Staff, Lift kept breaking down
The room was very spacious and well equipped, the breakfast very reach and different from one day to another, the parking lot was insid the yard, with a remote door. The view, but it is not a hotel in which you book it for the view, but for the location.
The staff was really healpful, perhaps because there are so few rooms and they have time to answer any of your requests. Nice, clean rooms, quiet. poor breakfast buffet
Clean end modern hotel, quiet place to stay, self parking lot, great ambient. Definitely will stay again at next opportunity. There was no opener tool in the room, to open bottle of cold Heineken.
Excellent ratio between price and quality. With everything you need to enjoy your stay during a business trip. Nothing, absolutely perfect. Maybe just the lift was missing, expecially if you stay at the third floor.
This was an amazing hotel and the staff were the best ive ever experianced at a hotel..very friendly..willd defo be going back!..thanks Hotel Arta and staff..brilliant all round..x
Hotel Arta was extremely comfortable our room was huge,decor was modern, very peaceful and overlooked a nice courtyard with spa pool. The Staff are wonderful,polite,helpful. Our breakfasts were great with real homemade treats made to order. So warm and inviting our stay was relaxing and we were so well looked after! Even though the location is a bit away from the city centre the Staff arranged for taxis that were so well priced.
Friendly staff, good value for money, clean accommodation, air conditioned, food basic but adequate.
Very spacious rooms, very friendly personnel at the desk; conveniently located near to the city centre.
Maximum comfort and hospitality at budget price, attentive and friendly staff!
Wonderful hotel. More an apartment than a room. Top comfort with sitting area, TV, PC & wifi connection, great bathroom, fridge. Welcoming and helpful staff. Nice, varied breakfast. 2nd bed in separate room. Wouldn't hesitate to go back.
Very nice hotel with superb staff. Excellent location for the Exit Festival.