Pros: The customer service was excellent; from the phone to pick up to in branch. I was given exactly what I wanted; there was no push to up-sell me. It was a lighthearted & comfortable professional environment.
The vehicle was spotless (Inside & out.), & it drove like a dream.
I will definitely rent from this specific Enterprise, again. Thanks to all who made my renting experience an excellent one!
Jul 4 2017
Rep wasn't friendly, car had one issue
Pros: The car, overall was great, comfort, bells and whistles were great. However
Cons: The rep in Red Deer wasn't very friendly. He said all of 3 words to me while processing my reservation. The car itself was a turbo etc and had a delay in its excelleration, which wasn't nice to have happen in town, and it would have been nice to have that feature explained.
Feb 2 2018
Didn’t receive a vehicle.
Cons: I recently needed a vehicle due to unforeseen circumstances. There were no vehicles that were available. I did not receive a call until a full week later saying there was one available. I went online to see if there was another way to get one. It kept reading available, but in fact, they were all rented out. I was not contacted either when I had put in a request for one. Really disappointed with the whole experience with the Red Deer Enterprise. Maybe bringing in more vehicles from Edmonton or Calgary would have been a problem solved.