Pros: Professional staff.Cons: Maybe not sell off cars next time they are sitting around waiting for a pandemic to end. Also maybe not gouge those of us who had to use our airline tickets before they expire and we all show up to Hawaii at once. I guess I’m glad I paid double instead of triple the price, or at least we had a car. Thanks for having a few left. The trip was great. The car was great. The price was not. I hope my donation goes to getting some more cars so I don’t have to worry about it next time. I’d have done the exact same thing if I was in your shoes.
10.0 ExcellentMar 11 2021
Pros: Staff were friendly. Drop off was fast.Cons: I didn't get a printed receipt at drop off and I still didn't receive an E-mail receipt. I need it for work
10.0 ExcellentJan 9 2021
Pros: Skip the counter feature along with the ability to choose the vehicle was terrific. The drop off was also easy, the car was clean and worked well and the price was really a great value for Hawaii.
10.0 ExcellentJan 4 2021
Pros: YesCons: Costs of renting the car seemed excessive
10.0 ExcellentDec 13 2020
Cons: We immediately returned the car seat we had rented and went to Target snd bought one. Yours was not safe snd unacceptably flimsy. If you’re going to rent them, get a really good one
10.0 ExcellentNov 11 2020
Pros: Pick up was the easiest I’ve ever had. The staff were helpful and fast to assist with our car seats as well. Drop off was just as easy. The staff was courteous and kind.
8.0 ExcellentJul 8 2020
Pros: yes friendly staff and easy drop offCons: Spoke to two agents at the same time during drop off. Having to speak to just 1 person would have been sufficient and less irritating.
10.0 ExcellentMar 19 2020
Cons: Clean comfortable nice smooth car! They gave us a discount because the check engine light came on! A very nice gesture!
10.0 ExcellentJan 22 2020
Pros: our first vehicle smelled of mildew, we brought it back and they gave us a brand new larger Jeep and gave us a day for free, it was more than we asked for.
9.6 ExcellentJan 3 2020
Pros: Staff was excellent at pick up and drop off. It was the easiest pick up everCons: There was a malfunction with the passenger door. I hope they pulled it before renting to the next customer. I mentioned at drop off and the guy credited me a day back for my troubles.
Pros: I hope they go out of business. They are corruptCons: They could refrain from doubling my rental rate if I try to move my rental dates and not just take my $700 for nothing. They suck Don't do business with SIXX
10.0 ExcellentApr 29 2021
Pros: Ridge was working the counter when I came in to pick up the Jeep Grand Cherokee. He looked at me (6’7”) and asked “are you going to be comfortable in the Jeep, would you like to sit in it and then maybe the Tahoe next to it?” Ridge was right, and gave me a fair deal on an upgrade. He also gave me tips for getting back to the airport and around the island.
10.0 ExcellentApr 27 2021
Pros: Staff was friendly and helpful with information on where we needed to go.
10.0 ExcellentApr 15 2021
Pros: Ridge (staff at the desk) was the best. He was friendly and helpful. Best person to meet to start my trip. All of the staff was kind
10.0 ExcellentMar 29 2021
Pros: Exceptionally friendly at checking in and out.
10.0 ExcellentMar 23 2021
Pros: Friendly staff. Easy pick up and drop off. Great car.
2.0 MediocreMar 22 2021
Pros: Staff was friendly and pickup/dropoff was easy and quickCons: overcharged, invoice did not match contract prices, days did not even match.
2.0 MediocreMar 21 2021
Pros: I would never rent from Sixt. Prices changed and changed and changed. Their mistakes kept costing me more. Really. Never again!!! CS was theeee worst!
2.0 MediocreMar 19 2021
Pros: Car was not cleaned and smelled like some one had been smoking drugs in there used paper napkin and strawsCons: Definitely someone needs to pay close attention to the cleanliness of the car and probably turn the AC on to see if any odors are coming Thru if so change air filter
2.0 MediocreMar 9 2021
Pros: this company lacks a decent customer service. When we called them we had to stay on line for over 30 minutes before someone would answer. and at that time the rep was not knowledgable and could not help us. During Dallas snow storm we were delayed at DFW airport and we called SIXT and told them we may not arrive until late that night. the person who answered took note and said they will wait for us. We arrived at Maui airport around 11pm and their office was closed at airport and when we called them they said come back next morning..... we had to rent a car from Hertz for one day, go to our lodging which was about 40 miles and drove back next day to the airport to pick up our car. We do not recommend this company to anyone and ask Kayak and Priceline to drop them off their list.Cons: Definitely a better customer service and hot line to reach out someone to talk.
Pros: Drop off was fairly quick.Cons: The “wildcard special” while the desk agent claimed to have a “full fleet” of vehicles was not so much a wildcard as your choice in color of your Chevy Spark. Would be less disappointed and more accurate to just call it a compact or budget rental than “wildcard special”.
6.0 GoodApr 26 2021
Cons: We waited over an hour in the Maui heat trying to get our car. Not enough agents to help out the 20+ customers in line. Once we got to the desk, our agent was courteous and helpful. Your policy of charging extra for an additional driver is just wrong and not appreciated. Our car was ok but had been hosed down and was wet inside as well as outside.
8.0 ExcellentApr 14 2021
Pros: Pick up and drop off was easy.Cons: Better prices, but there was a huge surge so I get it.
6.0 GoodApr 11 2021
Pros: Staff was ok. Drop off easy.Cons: Cars are extremely overpriced right now I believe Hawaii is making up for what they lost in revenue during the Covid restrictions. To pay $1400 for one week versus $300 like we used to seems pretty ridiculous. Obviously you do it because you want to go but it seems evident to me what they’re doing with the prices… Making up for lost revenue.
8.0 ExcellentApr 5 2021
Pros: Everything was easy! We upgraded and got a great deal for that. Front counter attendant was awesome.
8.0 ExcellentApr 1 2021
Pros: Staff was indifferent. Not nice... but not rude. Simply going through the motions.
2.0 MediocreMar 5 2021
Cons: I canceedl my rental 3 days in advance but was never able to get in touch with anyone from Kayak or from Thrifty to discuss their cancellation policy. I called multiple agencies who told me I had the wrong department and then they transferred me to a different department only to be told that I had contacted the wrong department. They said someone would call me. No one has reached out. I will never use Thrifty again, and I probably won’t use Kayak again either. Terrible experience. I wasted so much time on my honeymoon.
6.0 GoodFeb 26 2021
Pros: Everything was super easy, but I was never told about the surprise $52 charge that I received once I arrived to the car rental place. If your going to charge it due to picking up in an airport you should tell people or add it to the price. Seems very dishonest and unprofessional.Cons: Add the $52 tax charge to the price of the rental so it’s not an unwelcome surprise for people at the start of their trip.
2.0 MediocreDec 21 2020
Cons: The vehicle broke down and I had to leave the vehicle and walk to the airport to get a replacement. They do not answer the phone. When someone finally answered and I told them that I was stranded, they placed me on hold for 43 minutes.
10.0 ExcellentDec 8 2020
Pros: Friendly staff and ease of rentingCons: Price
Pros: Affordable and such an easy, convenient set up at OGG!
10.0 ExcellentMay 8 2021
Pros: The Kia drove very well. Loved the car. It was clean and comfortable
10.0 ExcellentMay 4 2021
Pros: Staff was very helpful and accommodating during pick up and drop off.
2.0 MediocreApr 30 2021
Pros: No waitCons: Understanding the total bill
10.0 ExcellentApr 29 2021
Pros: Everyone was Wonderful! Pick-up took awhile, but drop-off was amazing!Cons: Shorter wait time to pick up, but really everything was Great!
4.0 OkayApr 25 2021
Cons: Had to pay almost $400 in various “fees” once I got to the airport which was ludicrous and then only to find the car was delivered with only half a tank of gas. Luckily we noticed before we left the lot and had it filled up.
8.0 ExcellentApr 24 2021
Pros: Fit 6 peopleCons: No room in the trunk/back for luggage.
8.0 ExcellentApr 12 2021
Pros: Smooth process and we were happy with the vehicle in the very wayCons: As with all cars in Maui, or so our understanding, was overpriced. We also had to wait at pick up bc none were available
10.0 ExcellentApr 2 2021
Pros: All went very smoothly
4.0 OkayMar 15 2021
Pros: STAFF was AMAZING!Cons: The vehicle interior was FILTHY, sand and particles on the seat, dash radio council filthy, dirty
Cons: My problem is with Kayak and Hertz. I thought I was renting a car at OGG airport. Instead, you gave an address that was a $20 taxi ride away at a small hotel—But you gave no notice or warning that I would need to leave the airport to rent my car. How hard would it have been to make sure that was clear on my rental confirmation? Instead, I waited an hour in the Hertz line only to find out I needed to return to the terminal, take a $20 dollar taxi to a hotel with a small Hertz desk, wait another 45 minutes before I could get my car. Bad customer service on your and Hertz’ part. I’ll take my business elsewhere next time!
10.0 ExcellentMay 9 2021
Pros: Staff was very friendly and helpful
2.0 MediocreMay 8 2021
Cons: Hertz ended up charging me an extra $1328. We asked about keeping the car an extra day and was told we would just be charged an extra day fee upon returning it. Instead they charged us a total of $1691.81 instead of the agreed amount through Priceline of $363.52. Hertz is a scam! Don’t rent with them! My rental cost me nearly 4x’s what I originally thought I was paying because of an added day. I wasn’t informed that the extra day was going to cost me an extra $1300 dollars. We obviously would have never agreed to that.
2.0 MediocreMay 8 2021
Pros: Friendly staff. Great daily rate for an SUV.Cons: Two Hertz locations caused us great confusion and wasted time. Hertz experience at the airport location was horrendous. Worst rental experience in history. Actual SUV that we received for our trip was dirty, had a large brown stain on the ceiling, and was an old poorly maintained vehicle struggling to operate. The trunk closed on my back while I was loading groceries and the engine made large noises.
8.0 ExcellentApr 30 2021
Pros: Staff was helpful.Cons: Didn’t know it was off airport so had to take a taxi to and from the airport.
8.0 ExcellentApr 25 2021
Pros: I was unable to p/u the car because I did Not have a cell phone the check in agent refused to give me the car for that reason.A short time (30min) later by wife came up with her phone and I was given the car.
6.0 GoodApr 19 2021
Pros: They were averageCons: first car was to small and filthy, second car was nice but more expensive, will go back to Costco Rental which is a much better value!
4.0 OkayApr 16 2021
Pros: Easy drop offCons: They want to charge my an extra $15 a day for my husband to drive the car... we booked a full size SUV which stated pathfinder or similar (picture of Tahoe was on it) we got a Ford Explorer, which doesn’t fit 4 medium size suitcases like the description stated that it did.. staff argued with me when picking the car about the size... car was dirty inside, seats were stained for the amount of money should have received better service. We will never rent with hertz again!
6.0 GoodApr 9 2021
Cons: You do not have a good after service. We were trying to reach Kahului office at Maui but could not reach anyone. Recording comes out and says either they are busy or closed due to weather. I left 2 days ago and I know it is not a weather issue.
2.0 MediocreApr 5 2021
Pros: NothingCons: They overcharged us. They did not provide the car we ordered, instead giving us a much smaller hatchback that didn’t fit our children and our luggage. They offered no discount, no alternative. To top it off they also charged us an additional day rental because there was no one working the desk at the drop off and I left the keys in the provided drop box. It was a complete rip off and the worst customer service imaginable.
Pros: Staff was great, the truck was clean, in great shape, ran perfectly.Cons: Agent can help check if insurance is needed. The price for a rental car was insane.
8.0 ExcellentApr 29 2021
Cons: Local Maui Budget staff were very friendly and helpful. Budget corporate customer service staff were terrible to work with on a simple change of arrival time for our reservation.
10.0 ExcellentApr 26 2021
Pros: It was a great car, easy pick up, easy drop off.Cons: Our rate was high due to rental car shortage. Would have been better with average price.
10.0 ExcellentApr 18 2021
Pros: Car clean and process was easyCons: The price per day
8.0 ExcellentApr 13 2021
Pros: Convenient drop off and pick upCons: Car could have been better/ better condition.
4.0 OkayApr 12 2021
Pros: Staff was fineCons: We rented a “mystery car”. A Camaro. What a useless car. No storage, no trunk, no back seat. What a scam. Worst car I have ever rented.
2.0 MediocreApr 1 2021
Pros: The line to get a car was ridiculously long. Once we got the car key we had to wait again for the car to be ready.Cons: More staff to help with the line and the car could have been ready when we arrived.
2.0 MediocreMar 26 2021
Cons: Horrible service, long wait times and there were no cars available upon our arrival. Would not rent from them again.
2.0 MediocreMar 21 2021
Pros: Drop of was quickCons: Not enough staff
6.0 GoodMar 20 2021
Pros: Staff was helpfu.Cons: The car that I was given was still very dirty I even found food in the car from the previous renter. Car even had a funky smell inside it was not pleasant.
Pros: Not a thing! There's a MANDATORY 14 DAY QUARANTINE ! THEY REFUSED ANY REFUND OR CREDIT! THEY HAVE FILE BANKRUPTCY !Cons: GIVE ME BACK MY $ 500.00 !!!! Company new they where going into Bankruptcy and still took people hard earned money ! Honestly I will never use a third party to book any car rental again. AS FARE AS I AM CONCERNED PRICELINE AND EZ-CAR STOLE MY MONEY!
10.0 ExcellentMar 22 2020
Pros: Super friendly and helpful. Offered available discounts.
10.0 ExcellentFeb 1 2020
Pros: Great, easy check in and drop off. Quick customer service. Very pleased.Cons: They initially tried to get me to pay an extra $10/day to upgrade to an suv (they didn’t have enough cars and is reserved a car). I heard the guy next to me offer the customer the same upgrade free of charge. I had to say no multiple times and he finally (as if he was doing me a huge favor) and said he’d give me a free upgrade. Not a huge deal, but a little annoying.
3.6 MediocreSep 4 2019
Pros: Staff were friendly. Car was cleanCons: Car – I reserved a Corolla, and we got a convertible that was uncomfortable, tight (companion very tall), and difficult for to me to drive (I'm short). Made driving extremely annoying and uncomfortable. Pick up took long because 1st car had no keys inside, and we had to ask for another car.
6.0 GoodMay 16 2019
Pros: The car didn't break down and my boyfriend enjoyed driving a jeepCons: Well, they could have not done a sales pitch on us and made me spend more money for a car we didn't need. The biggest thing they could have done better, was tell us they were moving locations between the time we picked it up and dropped it off. We almost missed our flight and there was no apology.
10.0 ExcellentMay 8 2019
Pros: Girl at the Front desk was nice. It was late.Cons: Overall good experience
2.4 MediocreMay 4 2019
Pros: When we picked up the car the stuff who help us was very, very rude... not friendly at all. She was extra rude when we told her we won’t purchase car insurance.. The drop off was super easy. I can’t complaint about that.. it was our first time renting a car there. We won’t do it again!Cons: Try to hire people who is kind, nice and friendly with the clients. Specially after you are being on a plain for hours the last thing you wanna deal with is with bad service.
4.0 OkayApr 22 2019
Pros: Drop off was easy--but that's all.Cons: Pickup is a beast. Long line, no kiosk and slow as can be. Just for this reason, I won't use this company again. Also, the car is awful and not the car I booked. Yeah, they warn you that you won't get what you asked for but I noticed they didn't even have the car I requested. False advertising.
7.2 GoodApr 14 2019
Pros: Had a car that wouldn't start and couldn't be jumped but they came and replaced it. It took about 3 hours but at least it was taken car of pretty quickly.Cons: I had a car that stopped working.
2.0 MediocreApr 14 2019
Pros: Initial check in was easy. Staff was friendly.Cons: Extremely long lines. We had problems with the tires and tpms. Had to return to the rental car three times to have tire pressure checked and monitoring system turned off. Car was not clean and not fresh smelling.
Pros: The representative was attentive to my needs.Cons: The SUV had roaches in it which was crawling on my baby. My wife was killing them left and right. We would of turned around but we were crunched for time. It took forever to get a car, and i was the only one there. Terrible experience
2.0 MediocreApr 14 2020
Cons: Due to Covid-19 my flights were cancelled but despite calling several times never heard back from Advantage. And intend to receive a refund (which is I’m sure why I haven’t heard from them).
8.0 ExcellentMar 21 2020
Pros: Friendly, pretty quickCons: Maybe two sets of keys just in case you lock a set in the car. Never happened but a thought. Would have preferred having a fob to lock and unlock
5.2 OkayMar 20 2020
Cons: VERY SLOW pickup process. Each customer is at the counter 10-15 minutes, spending most of the time finding off agressive up-selling attempts - car upgrades, gas options, and mostly insurance add-ons. They hide the option of declining supplemental insurance altogether. Forcing you to choose between three levels. They pepper you with scare tactics. This all takes a lot of time. The car itself, not the model promised. Reserved a Toyota RAV5, got a large SUV. Poorer gas mileage and difficulty parking in resort's small parking spots. Car condition was pretty poor - lots of dings and scratches. Which need to be carefully documented, requiring more time. Car ran fine. Go with the major rental companies. You'll likely be about to pickup your reserved vehicle with little or no time spent at the counter.
5.6 OkayFeb 18 2020
Cons: Did not have SUV and gave us a mini van that we did not like. When we drove to our condo the tire pressure light came on. We then noted a tire with a slow leak that had been pumped up for rental. We called to return the car and the person in duty found and reserved an SUV for us, which was good but we had to pay for the gas to return to airport to return van! As a courtesy, the person also gave us a 90 minute extension to return the vehicle but only noted it in the file, we were charged a $35 overage and had to stand in line at counter to ask someone to read notes and adjust, which was done, but was another hassle. We were also told it would be best to buy a tank of gas at 3.29 per gallon, but we are not told it came with $30+ of airport taxes which was ridiculous. We had to call and get that changed too. We filled up the tank which was almost empty on the SUV for $40 at Costco vs the $85 you tried to charge us. TAXES on tsnk of gas should be disclosed. In addition we were renting car from 4pm to 5pm return assuming there was a one hour grace period that is standard. When flight arrived early so we picked up car at 3:30pm, agent charged us for two additional hours without disclosing it. Lots of sneaky things we didn’t notice on contract until we read the print out on way home. People at Kahului we’re all very nice and fixed all we needed. It’s not them that appear to be wrong, it’s the company. We will rent from you again but will not take a van, will not take gas, and will look for system sneaking extra hours on the contract.
6.0 GoodFeb 16 2020
Pros: Car was clean.Cons: I reserved a "Ford Mustang Convertible or similar model not guaranteed." They had plenty of Mustangs but charged me $350 to "upgrade" to what I literally reserved, a Mustang. Check out was slow as they tried to sell options and there was no one there when I returned the car and although someone appeared, they walked off in another direction.
8.0 ExcellentFeb 8 2020
Pros: Short lines
6.8 GoodJan 24 2020
Cons: Picking up vehicle was VERY slow and time consuming. And I don’t like minivans, we were given. Didn’t want additional coverages but they were part of the deal. Won’t use Advantage again.
5.6 OkayJan 1 2020
Pros: Drop off was easy and smooth; but check in was awful! Took over half an hour to secure a car; staff was not friendly and attentive at all!!
6.8 GoodDec 16 2019
Cons: The line for rental was 1hr and there was only 10 people infront of us. The employees (4) kept leaving for breaks. The line of customers were joking about the wait in good spirits.
Pros: Drop off was easy. Very friendly.Cons: Car was very dirty and not well maintained. Not enough employees during the pick-up process, 2-3 employees with 10+ people in line.
2.0 MediocreDec 30 2019
Cons: Not enough help at the counter, long 20 minute wait with only 2 people in line. Car auto locked with keys in it somehow, modern cars are not supposed to do that which almost made us miss our flight. Sat on hold with customer NO SERVICE for 25 minutes waiting for them to answer. Even though the door had a numeric key pad, they could not give me the code to unlock the car. Gave up on them after several calls. Called my own lock smith that was there in 15 min after my call. WILL NEVER RENT FROM THEM AGAIN!!!
6.8 GoodNov 28 2019
Cons: My reservation was for a Jeep Cherokee or similar model. The best we could get without an increase in price was a Jeep Compass-not even close to a Jeep Cherokee, but decent price overall. I just didn't appreciate being misled.
10.0 ExcellentOct 18 2019
Pros: Pick up and Drop off Easy
8.4 ExcellentSep 1 2019
Pros: Easy drop offCons: Wait in line for pick up was about 30 minutes
10.0 ExcellentAug 15 2019
Pros: Easy transaction and nice, clean carCons: Nothing, everything was great!
9.6 ExcellentAug 7 2019
Pros: Quick and easy pick up and drop off at airport; hybrid vehicle so barely used any gas
3.2 MediocreJul 31 2019
Pros: The man I checked in with was friendly and kindCons: I was charged higher then the rate I was promised online
4.8 OkayJul 27 2019
Cons: Car was not clean, windows and side mirrors had permanent water stains when I picked up the car. I asked the attendant if it could be cleaned but got no response. Tried washing the windows and side mirrors but stains weren’t removable. This is really a safety issue not being able to see clearly
8.0 ExcellentJul 22 2019
Pros: The car was great!Cons: The wait times to check in. Displaying under the 25 age prices.
Pros: Staff was exceptional. I was assisted checking in at a kiosk and probably did it in less than five minutes. At the drop off, I was done in about the same time. I should have taken longer because I left my prescription glasses in the car. But they found them and contacted me before id even had time to file a claim.Cons: I dislike the USB connection in the car (I know: a manufacturer’s problem). The unit never communicated adequately with my iPhone, wouldn’t display my map, and insisted on playing my music in alphabetical order, starting over each time I started the car.
8.0 ExcellentJul 11 2019
Pros: Staff was friendly both at pick-up and drop off.Cons: A Tahoe is NOT a Suburban or Ford Expedition, bit that's what we ended up with.
6.8 GoodJun 19 2019
Cons: After driving away from the airport and turning down the high level of A/C set by the Enterprise, we smelled Cigarette SMOKE in the car and there were soiled spots on the back seat. I called and got a reference #.
3.6 MediocreJun 5 2019
Pros: Not much really.Cons: The car had a lot of scratches on it and smelled like smoke. When I booked the reservation I wasn’t aware that the location wasn’t at the airport. When I dropped the car off I had to pay for an Uber because that location has no courtesy shuttle.
10.0 ExcellentMay 5 2019
Pros: Drop off was very easy. And shuttle driver was very friendly and helpful.
10.0 ExcellentMar 28 2019
Pros: Friendly, helpful staff at the counters in Kahului and Kihei.Cons: Nothing.
10.0 ExcellentFeb 19 2019
Pros: The staff at this location were friendly and thoughtful. There were 4 of us traveling together for the first part of our trip, and 2 at another, so we booked a smaller car. They wanted to ensure we had enough room for us all, and upgraded us to a perfect sized SUV.Cons: They are off airport, but it was a quick $10 Lyft ride (about 10 minutes total), and unlike the on airport location(s) there was no waiting, and we were driving off 5 minutes after arriving at their lot. Worth the $ savings too - this is a 100% positive review!
10.0 ExcellentFeb 14 2019
Pros: Friendly staff. Pickup and delivery processes easy and competent.
9.2 ExcellentMar 28 2018
Nice service. Intermediate SUV = small CUVPros: Nice service. Friendly people. Good value when booking early. Half price compared to the airport locations.Cons: An intermediate SUV (advertised as Rogue or similar) turned out to be a Honda HRV. Can hardly be described an an intermediate SUV. Fortunately, all of our luggage fit in, but barely with golf clubs and all.
10.0 ExcellentMar 5 2018
Satisfied customer!Pros: When I realized this was off airport and would need a taxi, I was a bit skeptical, but it proved to be very easy and inexpensive to get a cab. I wasn't sure about a hybrid having never driven one before, but it got great gas mileage and was just fine for us. We even got an upgrade because they were out of the car type I had reserved. The people we dealt with at the company were all very nice and helpful even calling a cab for us when we returned the car. I would definitely consider using this company on future trips. The wait at the rental desk was much shorter than the airport companies, and a fantastic price too!Cons: I wasn't crazy about a cab ride, but the price of the car rental more than made up for that!
Pros: Good car and easy processCons: Drop off at airport price was so much higher than local drop off
8.0 ExcellentApr 22 2021
Pros: Staff was great.Cons: Car smelt bad, like throw up
10.0 ExcellentFeb 22 2021
Pros: No complaints -- easy pickup, easy dropoff. No lines or waiting.
2.0 MediocreDec 28 2020
Cons: They had only one guy at the counter even though the line was out the door and down the hallway. I stood in line for 1.5 hours
10.0 ExcellentMar 15 2020
Cons: loved my cute little Nissan Juke! Quick, friendly check in. Easy drop off!
6.4 GoodDec 19 2019
Pros: The staff were professional.Cons: I got upgraded to a bad car. The black Buick Verona was too big for Hawaii's tight roads. The black interior was too hot. And I had to take it back in for a air bag check.
10.0 ExcellentOct 15 2019
Pros: Everything was very good.Cons: Nothing
7.6 GoodOct 6 2019
Cons: A long wait at pick us after a long day I f traveling was a disappointment
6.0 GoodSep 2 2019
Cons: They didn’t have the car they assigned me. They corrected it downstairs, but they gave me the car under a different name, I didn’t catch it, the person at the exit didn’t catch it, and when I dropped it off I had to go to the counter again to get it fixed so I could leave. Took to much time since.
Pros: Staff was very helpful, even worked with me to make special arrangements to pick up vehicle off hours. easiest rental i have ever had!Cons: Nothing it was excellent service.
2.0 MediocreMar 7 2021
Cons: Even though I rented the vehicle almost a year in advance, and a month before our trip they canceled me! I was horrified! I was told they were over booked. Come on cancel mine from that long ago? So, had to work with them to get another one, of which cost almost double. Was told we would be reimbursed the extra upon our return, but it was just the hassle of having to start over, when I know we were ousted because I had a good price from them so long ago and took it. We even had to rearrange our travel because they were only open 11:00-3:00. It was just a shame we were treated like that.
2.0 MediocreApr 7 2020
Cons: I requested a refund and I still haven't received it. When I call Kayak, they tell me to contact Ace. When I call Ace, they tell me to call Kayak. The transparency and customer service is borderline fraudulent and should be reviewed by the BBB.
6.8 GoodMar 23 2020
Pros: Car was fine and in good condition.Cons: Drop off and pick up are a bit of a hassle as it is off site. We booked a Jeep Grand Cherokee and there similar was a Hyundai which I think is miss leading.
9.2 ExcellentMar 12 2020
Pros: Staff seemed committed to moving things along quickly; when we just missed the shuttle to the terminal, they had one of the drivers take us over in the car.Cons: The pickup could have been better. The website said to go to the median and wait, and when we called the number listed, we got the same instructions. As it turns out, this was incorrect and they were now picking up at the old rental car shuttle area. We had to find the number for the local office to get correction. They were nice and came to get us where we were, but the discordance between the information from the corporate office and the reality on the ground was frustrating.
8.8 ExcellentFeb 9 2020
great new car rental agency in Maui!Pros: pleasant, efficient employees and good value. There were no hidden or added fees.Cons: on the phone I was told that adding a spouse as a driver did not cost extra but when I picked the car up, there was a $10/day fee for this.
10.0 ExcellentJan 26 2020
Pros: The staff was courteous and kind. We didn’t have to wait long for shuttle to and from airport or for checkin/checkout. I highly recommend them!Cons: No!
8.4 ExcellentNov 29 2019
Pros: The staff was very friendly and helpful. They called me at home to see if I was still picking up the van and even checked if I needed shuttle service. it was so easy to drop off the van after hours.Cons: I wish I had gotten a written receipt. I did not get my e-mail receipt for some reason. The van's a/c was not working good. it was not cold. Only cool. When I used the brakes while going downhill the whole front end began to shake..even when I took my foot off the brake pedal. There were only seats for 11 in the van and not twelve.
Get the most out of your trip to Kahului with a rental car. Explore everything this scenic area has to offer, from the beach to the Twin Falls Maui Waterfall (about 19 miles from Kahului center) to the West Maui Forest Reserve. Discover the beauty of Maui nature with the comfort and flexibility a rental car can offer.
Kahului Airport is just under 4 miles from the city center and features a rental car center with eight companies represented, including Avis, Enterprise, Hertz, and Thrifty. The service center can be found at the end of the Baggage Claim Area, but shuttle buses from the terminals also operate and bring travelers to and from the rental center. Depending on where you stay, the drive into the city via Lanui Cir will take about 10 minutes.
The driving speed in Maui is generally lower than in most parts of the world, so lean back and enjoy a pleasant, relaxed, and hassle-free ride. Interstates and freeways are not common around Kahului and streets can be narrow, so drive at a moderate speed. Despite the stunning scenery, keep your eyes on the road, as deer and the occasional cow can cross at any given time, but especially at dusk and dawn.
Driving in Kahului is not recommended during 4 and 6 PM, as this is the general rush hour in Maui and many roads are narrow, meaning contraflow traffic can be a bit challenging. If possible, venture out in the mornings and return after 6 PM to avoid congestion. Kahului is renowned for its beautiful weather, but torrential rain showers can also occur -- it is not advisable to hit the road when it is pouring out.
25% of our users found rental cars in Kahului for $41 or less
Book your rental car in Kahului at least 1 day before your trip in order to get a below-average price
Compact rental cars in Kahului are around 36% cheaper than other car types, on average
FAQs about renting a car in Kahului
Some car rental companies in Kahului which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Thrifty, Sixt and Dollar
On average a rental car in Kahului costs $50 per day.
In the past 72 hours, the cheapest rental cars were found at Enterprise ($65/day), Alamo ($73/day) and Avis ($79/day). In the last 72 hours the cheapest rental car price was found at Enterprise 40 Hana Hwy 96732 (1 miles from city center).
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Kahului are Alamo (8.8, 291 reviews), Enterprise (8.6, 187 reviews), and Sixt (8.1, 219 reviews).
The average gas price in Kahului is $3.25 per gallon over the past 30 days. Filling up a gas tank costs between $39 and $52, depending on the car size.
Standard (Hyundai Elantra or similar) is the most frequently booked rental car type in Kahului.
A Standard car rental in Kahului costs $46 per day, on average.
A Intermediate car rental in Kahului costs $68 per day, on average.
A Economy car rental in Kahului costs $41 per day, on average.
In Kahului, cars are most frequently rented at Payless 101 Airport Access Road (2 miles from city center).
On average a rental car in Kahului costs $349 per week ($50 per day).
On average a rental car in Kahului costs $1,494 per month ($50 per day).
Since many streets in Kahului are narrow, a compact car is a good choice for a vacation here. Additionally, a smaller car will ease the parking lot search and contraflow traffic will be grateful when you can whizz through the lanes without blocking the road.
Always adhere to the speed limits in Kahului, even if others do not, as the traffic law enforcement is pretty strict in Maui. Embrace the “aloha” driving style and relax your speed, as Hawaii is the state with the lowest maximum speed, allowing 55 mph on freeways and 25 mph in residential areas and when children are in the vicinity. Also look at the speed limit posted and adhere to it, or go slower if the road or weather conditions demand it.
The average refill in Kahului will cost about $3.35 per gallon, but gas stations like Costco may offer up fuel as low as $3.09 per gallon. Shell is among one of the most expensive places to refill your tank and should be avoided if possible.
If your hotel does not have a parking lot, a good alternative is the P+R in the south of Kahului or the Kahului Park, where cars can be parked conveniently. Street parking is also an option, but usually only allowed for up to 60 minutes and not overnight, so opting for a hotel with a parking lot or using a public parking garage is preferable.
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).