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Nashville Car Rentals

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Nashville car rental reviews and directory

Hertz
Car rental reviews:
Okay (5.4, 30 reviews)
Car rental locations in Nashville:
10 locations
Hertz
Locations in Nashville
1 Terminal Drive
1201 Briley Pkwy
1320 Murfreesboro Pike
1451 Bell Road
2100 West End
2100 West End Avenue
2800 Opryland Dr
303 Murfreesboro Pike
3100 Charlotte Avenue
646 Thompson Ln
  • 4.9
  • 6.2
  • 5.9
  • 4.6
  • 5.6
Recent reviews
2.0 Poor
Aug 11 2016
Reserved online, but no car available!
Cons: Reserved my car online, then received a phone call an hour before I was due to pick up my car saying that they didn't have a car for me. Unfortunately, I was already on a flight and didn't get the message until I landed. Their counter agent was unfriendly and wasn't willing to try to help find a solution. I called anther location and they couldn't transfer my reservation because apparently airport and non-airport are separate contract systems and can't be moved. Then I called their central reservations group only to be told that they would need to create an updated reservation for me and it would be TWICE the price I had originally reserved at. I went elsewhere and actually got a car at a better price immediately. I won't be renting from Hertz again if I can avoid it.
8.0 Good
Nov 3 2015
Pros: great customer service
Cons: car not available.
10.0 Excellent
Nov 10 2015
Convenient location - friendly staff
Pros: The staff was friendly and they helped me get my luggage in the car. This was a short notice rental that I made online the night before - so I was thankful for a location in Nashville away from the Airport, as the Nashville Airport rates for all rental cars are some of the highest I've seen. The location was convenient.
Cons: The wait was a bit longer than I had hoped it would be, but only about 20 minutes.
3.6 Mediocre
Jan 11 2016
Cons: They were overwhelmed by the 4 customers they had & didn't have cars ready despite reservations. I accepted a dirty car rather than wait even longer for it to be cleaned. Not a big deal, but not what you expect from what is supposedly a premium brand.
10.0 Excellent
Jan 17 2016
Pros: There was no hidden fees like most of other companies
Cons: None
7.6 Good
Feb 6 2016
Pros: service was fast and convenient
Cons: car was a little messy
5.6 Okay
Jul 20 2016
Pros: I have had several good rentals with Hertz in the past, but this time was not that way...
Cons: We verified the reservation the morning of the rental, showed up to the airport Hertz terminal upon arrival, and we were told that our car was actually at another location 10 miles away. A $35 cab fare later, the location we were sent to told us that they had no cars available at all at that location and we were told that we would have to go back to the airport location as it is the only location around with any cars to rent. We took another $35 cab fare back to the airport while on the phone with Hertz customer service who had to cancel our existing reservation and remake it due to system problems, and then was unable to match the existing rate and couldnt restore the deleted reservation. So after being out $70 for cab fares, we were being told we would have to pay $40 more on our rental due to additional fees charged at the airport. My reservation was only for $80 total, I am bad at math but they really screwed me this time... Back to Enterprise I guess, lesser of the two evils.
5.6 Okay
Jul 26 2016
Pick up
Pros: No car available at pick up time.
2.0 Poor
Aug 10 2016
Cons: Reservations were made 2 weeks in advance, when we arrived to pick up the rental, we had to wait 2 hours because hertz was "out of cars" This is completely unacceptable.
2.0 Poor
Aug 20 2016
If i could give a negative star rating i would
Pros: The only thing that I found helpful was a lady named Carrie at the call center. And even tho I still have not received my money back yet(because of another employee negligence to do their job properly) she was very helpful.
Cons: Everything! When we got there, we had to wait almost r0 minutes for a car because they didn't have 1. Then because I used my card and paid online(fuel account) but the reservation was in my fiancé's name they were not going to rent to us any way. They tried to run my credit and were going to charge an additional $200. Then I had several more problems when I called the 800 number to get my money released. Just horrible and I will never use them again!
Alamo
Car rental reviews:
Excellent (8.2, 23 reviews)
Car rental locations in Nashville:
1 location
Alamo
Locations in Nashville
1 Terminal Dr
+1 888 826 6893
  • 8.2
  • 8.7
  • 8.4
  • 8.0
  • 7.8
Recent reviews
2.0 Poor
May 10 2016
I do not have a Credit Card so..
Cons: Went around to all the rental agencies at Nashville Air terminal to get the best deal for sar rental one way to Cleveland Ohio Came to your Dollar Car Rental Center and told my final payment was to be 238.00 In Cleveland found it to be 487.00! for a one way? Rip Off
10.0 Excellent
Aug 20 2016
Pros: Good vehicle selection, friendly staff at all stages of the rental process, modern car in excellent mechanical condition.
8.4 Excellent
Aug 22 2016
Cons: The return line was so full of cars and so under staffed that we had to leave the vehicle and hope that the billing would be taken care of accurately. we could not even see the return staff from the end of the line where we parked.
6.0 Okay
Oct 10 2015
Cons: You need to be careful with what they tell you. I upgraded to a larger vehicle and they told me no extra charge. Then when I go to check out there is an additional charge of almost 40.00$s. Their explanation was since I prepaid the gas I brought it on empty but because it was snigger car I had to pay the extra gas. 40.00$??!! So I did not have to pay, but it was a fight. No way to do business.
8.0 Good
Oct 10 2015
Cons: Very costly for a one-way return and when I tried to add one more day to rental
10.0 Excellent
Oct 12 2015
Easy Drop-off
Pros: It was simple to drop off the car - just pull up, scan in, and go!
Cons: There was not a negative part of the experience.
10.0 Excellent
Oct 18 2015
Great rental
Pros: Friendly and knowledgeable reps that completed the paperwork quickly with no surprises. The lot attendants were very considerate and every employee was helpful and cheerful. Clearly a well run location in Nashville.
6.8 Good
Oct 19 2015
Great car, tricky changes at the counter.
Pros: The car, a Nissan Altima, was comfortable, clean, and fun to drive.
Cons: I made the reservation online with all my preferences, but my husband picked it up and ended up paying more than I'd planned or reserved because they sold unnecessary insurance at the counter (our policy covers rentals). I know it's our responsibility to know what we need, but if they had kept my reservation details and not tried to upsell at pickup, we would have saved money and stayed in our travel budget.
10.0 Excellent
Oct 19 2015
Great Service
Pros: Affordable Clean Comfortable Great customer service Fast pick up and drop off
Cons: They try to up-sell you at the counter, but that is every car rental agency. I just say no to everything.
6.8 Good
Oct 28 2015
Don't extend your rental without reading the fine
Cons: I needed to extend my rental by one day. That day would have cost me a weekly rate and a 175.00 additional charge for the car and coverage. I turned the car in and rented a car from another company, saving me $100 or so.
Advantage
Car rental reviews:
Good (7.7, 19 reviews)
Car rental locations in Nashville:
1 location
Advantage
Locations in Nashville
NASHVILLE INTERNATIONAL AIRPORT
(800) 777-5500
  • 7.5
  • 7.7
  • 8.0
  • 7.8
  • 7.6
Recent reviews
9.2 Excellent
Apr 7 2016
Pros: Very affordable, easy pick up and drop off. Great customer service.
6.0 Okay
Oct 10 2015
We will NEVER rent from Advantage again
Pros: The people working the drop off/pickup desk in Nashville were very nice and extremely helpful.
Cons: My mom and I drove from Nashville to Lynchburg, Va with this car. Check engine light and low tire pressure light came on along with oil change warning light. All 4 tires were quite low & we were a quart low on oil! Never again, Advantage.
3.6 Mediocre
Oct 14 2015
Cars dirty, garage dispatchers rude
Pros: The check out woman at the gate was very helpful; she called the manager and helped get me a cleaner car.
Cons: The car I was assigned was dirty - large patch of sticky substance on the front windshield, a big stain on the driver's seat and dirty, splotchy side view mirrors. When I requested a cleaner car, I was told, unpleasantly, that there were none.
10.0 Excellent
Nov 30 2015
good stuff!
Pros: service , car
2.0 Poor
Dec 28 2015
Terrible
Pros: Nothing
Cons: We were left standing curbside with no communication and were stranded. We were forced to element from Another company and I've been unable to reach advantage to get a refund.
10.0 Excellent
Dec 30 2015
No fuss, No muss
Pros: A very simple pickup and drop off. No time wasted. Clean, new car.
7.6 Good
Jan 8 2016
Car was not ready
Pros: I received a larger car than was reserved for the same price
Cons: When I went to pick up my car it was not there. took close to 8 minutes after finding out that my car was sent away to service for them to find me another car. Their systems were not in sync
10.0 Excellent
Jan 10 2016
Pros: enjoyed the room, the gas mileage and the price.
10.0 Excellent
Jan 17 2016
Pros: GOT WHAT I ASKED FOR OR MORE. QUICK AND EASY. GREAT VALUE FOR PRICE. WILL LOOK FOR ADVANTAGE IN THE FUTURE AS MY "GO TO" CHOICE.
10.0 Excellent
Jan 20 2016
Great Service
Pros: We were fortunate to have a short line, so a minimal wait. They upgraded us from an economy to a small SUV without even asking. The clerk was polite and helpful.
Cons: The walk to the parking garage at the Nashville airport was a little long especially on the cold day we were there. I can't fault the rental company for that. They were great.
Enterprise
Car rental reviews:
Excellent (8.3, 19 reviews)
Car rental locations in Nashville:
8 locations
Enterprise
Locations in Nashville
1 Terminal Dr
+1 615 275 0011
121 4th Ave S
+1 615 242 5675
2624 Nolensville Pike
+1 615 244 3197
2712 Clarksville Pike
+1 615 254 0041
3206 Gallatin Pike
+1 615 650 6901
515 Donelson Pike
+1 615 872 7722
5409 Charlotte Pike
+1 615 292 4000
606 Lafayette St
+1 615 254 6181
  • 8.3
  • 8.7
  • 8.6
  • 7.8
  • 8.2
Recent reviews
10.0 Excellent
Mar 9 2016
Great Service!
Pros: Visited Nashville and rented a car for the day. The staff were extremely nice and helpful. The newer model car was in great condition with many extra features. It was spotless inside and out. And when we brought it back the next day, they were nice enough to give us a ride to the airport at no extra charge.
6.0 Okay
Apr 3 2016
Pros: Car condition. Clean and reliable.
Cons: 25 drop fee for dropping off at a different location.
8.0 Good
May 11 2016
Cons: When I was making the reservation on Kayak, I didn't see that I would have to put down a $150 deposit and that damage waiver was $17 per day. Quite a shock to my budget.
8.8 Excellent
Jun 21 2016
Cons: There was confusion over the pick-up location. I had requested Nashville airport, but my documentation had an address which I was told was down town, and was closed when I arrived. However, we did sort it out amicably.
10.0 Excellent
Nov 7 2015
Great service
Pros: Quick transactions
Cons: Nothing...
8.8 Excellent
Mar 24 2016
Good car and service not too bad
Pros: The car was good and the fact that I can give back the key when the agency was closed was a very good surprise and it was very convenient.
Cons: I was in a hurry when I picked up the car because I had an appointment less than an hour before ( and I had 40 minutes drive). The agency opened at 9. They let me in at 850am but they didn't want to help me before 9. (That I can understand). But then, they started to answer the phone, go to see another car for his colleague etc. it took about 20 min to do the contract and get the car... Except that, it is a very good agency and I recommend it.
9.6 Excellent
Mar 31 2016
Pros: great customer service; rate
Cons: Not much room for luggage
5.2 Okay
Apr 22 2016
Pick up / drop off parameters
Pros: The enterprise facility was offsite from airport. Very friendly they allowed me to return at airport without incurring a drop penalty
Cons: I chose airport code BNA as my pick up and drop off point when selecting options for my car rental. An offsite rental facility should not be shown unless the rental agency will pick you up from the airport. Enterprise has a company slogan "we'll pick you up" - apparently not because I had to pay a $30 Uber fare to get to the facility. If Kayak chooses to show options a warning should pop up letting the user know that an off site rental facility Had been selected, and in that case wether or not the rental facility has shuttle service
6.0 Okay
Jun 6 2016
Cons: No cruise control
5.6 Okay
Oct 27 2015
Smoker car
Cons: By the time I got to the rentslbi was too exhausted to return the car. But it was horrible the way it smelled.
Budget
Car rental reviews:
Excellent (8.2, 16 reviews)
Car rental locations in Nashville:
3 locations
Budget
Locations in Nashville
1 Terminal Drive
+1 615 366 0822
1803 Church Street
+1 615 366 0806
300 North First Street
+1 615 366 0807
  • 8.4
  • 8.3
  • 8.1
  • 8.3
  • 8.3
Recent reviews
10.0 Excellent
Oct 20 2015
Good experience
Pros: Very fast pickup and drop off.
7.6 Good
Nov 12 2015
Deceptive Upgrade Switch
Cons: The agent asked me if I would like a roomy Corolla or Sentra. I said "the Corolla is fine." Upon signing, my bill went from the quoted $133 to $240. I questioned the increase and was told "the difference is the upgrade you requested." How is answering a question about a vehicle preference an upgrade. HIGHLY deceptive. I declined and got the $133 as promised. So sad.
10.0 Excellent
Nov 18 2015
Same as above
Pros: Everything
Cons: Nothing
3.2 Mediocre
Dec 8 2015
Cons: staff was incredibly unhelpful and not accommodating; had to rent a mini-van even though I reserved an economy car because all were out
10.0 Excellent
Jan 6 2016
Pros: Great Customer service
Cons: nothing
10.0 Excellent
Feb 23 2016
Pros: Great value for a weekend car rental. No hassle or add-ons.
10.0 Excellent
Apr 2 2016
Great service, painless process, very inexpensive
Pros: Price was low, exactly what it was when I booked online and we were in and out of the rental office quickly
Cons: Overall there was nothing I wasn't satisfied with
10.0 Excellent
Apr 12 2016
Wonderful!
Pros: New car that cost less than other rental car companies! Great experience picking up and dropping off!
Cons: No complaints
8.0 Good
Apr 13 2016
Good deal
Pros: Easy to find best price
8.0 Good
Jun 11 2016
Great Memorial Holiday Deal
Pros: The weekend rate for an economy car in Nashville TN was great. In and out in less than 20 minutes.
Dollar
Car rental reviews:
Good (6.8, 11 reviews)
Car rental locations in Nashville:
1 location
Dollar
Locations in Nashville
1 Terminal Lane
  • 6.7
  • 6.9
  • 6.7
  • 6.7
  • 6.7
Recent reviews
2.0 Poor
Nov 8 2015
Hidden fees
Pros: Nothing
Cons: I was quoted 100. At the end cost me 502.
10.0 Excellent
Oct 20 2015
Great Choice, Great Price
Pros: I read some reviews that made me nervous I was going to have a hard time, but it ended up being a good choice for me. I picked up my car in Memphis, and returned it after driving to Nashville. In both places, I found friendly staff, short lines, enough cars to choose from, car was in great condition and very clean, and a super easy return process. And all for a really great price.
Cons: nothing - my experience went very smoothly.
6.0 Okay
Oct 31 2015
Heavy tobacco smoke smell
Cons: The car was supposed to be a non-smoking car, but reeked of a heavy smoker. It was the only compact on the lot so we had no choice but to take it.
10.0 Excellent
Nov 8 2015
Pros: Service was quick. The car was very clean.
Cons: All good
8.0 Good
Nov 23 2015
Cons: At first the computer was not working at the pick up center and I was faced with the prospect of walking another mile back to the terminal. Fortunately, the problem was solved.
2.0 Poor
Jul 4 2016
TERRIBLE
Pros: We landed at 9 pm thinking we had a rental. They were closed because they had given our car away (we found out from the next door rental service). We later had to pay $400 for what was a $30 initial rental.
Cons: We didn't get our RESERVED rental
9.6 Excellent
Jul 15 2016
Pros: I really liked that I booked a compact car and then received a small SUV for the same price!
Cons: The distance of walking in Nashville from the desk to the car, it would be awesome if Kayak could work out a deal to use the rewards member pick up areas at airports.
8.4 Excellent
Jul 16 2016
Cons: Price charged did not match the price from on-line reservation. It claimed extra $15 more tax, though the reservation confirmation said that the price includes tax.
6.4 Good
Aug 7 2016
Reservation
Cons: The reservation was for mid siize sedan. When I arrived, I was told I would pay extra for each day for the car I reserved versus a smaller car. I did not have time to push the issue. The reservation quote versus what I paid was incorrect.
10.0 Excellent
Aug 8 2016
Pros: They gave me a choice, and had Toyotas available
Cons: Nothing; my experience was great!
Payless
Car rental reviews:
Okay (6.1, 6 reviews)
Car rental locations in Nashville:
1 location
Payless
Locations in Nashville
1 Terminal Drive
+1 615 275 2961
  • 6.0
  • 6.3
  • 6.3
  • 5.0
  • 6.7
Recent reviews
7.6 Good
Nov 18 2015
Pros: I liked the price per day and the convenience of airport location and unlimited mileage.
Cons: Back seat was quite dirty. Long waiting time in line at reservation desk to pickup car even though I had made the reservation on line earlier in the week. Reservations don't get any priority service it seems.
2.0 Poor
Dec 31 2015
Terrible car rental
Cons: I reserved a Large car because I was traveling with 2 kids and my wife. We had two car seats, 1 facing forward and the other backwards, along with a crib, stroller and our large suitcase. When we arrived the attendant said he had one car left and it was a midsize with no offer to refund any of the fees. When we go to the car it took 30 minutes to get the car seats in along with the other luggage because it was like a puzzle, we almost could not get everything in. I sat in the passenger seat and had my knees up on the dash as there was no room left after putting the car seat in and having to push the seat all the way forward. I have heard of upgrades on car rentals but never a downgrade and not even an apology. I call the 800# number the following day to complain and they took down all my information and said I would get a call within 72 hours. 72 hours is pretty much the end of my trip, so much for getting the car I reserved. Oh and I am still waiting for that call or email from the customer service center and we are on day 5. I will never use Payless and I would suggest that you don't either. Read Twitter if you want more feedback.
6.0 Okay
Apr 24 2016
Nice car! But cost more than stated.
Pros: It was a great, new car. Pick up was uneventful but finding the car wasn't the greatest. But it was the size of the airport.
Cons: It ended up costing $75 more than originally stated. It ended up being maybe an hour extra maybe but we were charge for like 3 extra hours. I think we picked it up 15 minutes earlier. They get you for every single extra minute by charging you an extra hour no matter if it is 2 minutes or 58 minutes. AND trying to find the drop off was insane. That added a whole extra hour to our time! The signage is horrible and completely missed it 3 times. They had one agent handling 3 different companies. These companies end up being the cheapest when reserving a rental but in the long run probably are not worth it because you end up paying so much more in the end.
9.2 Excellent
Jul 20 2016
Pros: The drop off clerk was very helpful!! The car was awesome!!
Cons: The lady who waited on us at pick up charged us for RSA without asking. This was very unprofessional. Luckily the gentleman fixed it when we dropped the car off.
9.6 Excellent
Aug 5 2016
Pros: Very efficient service at a great price.
2.0 Poor
Aug 10 2016
Pros: Never got there
National
national
Car rental reviews:
Excellent (10.0, 1 reviews)
Car rental locations in Nashville:
1 location
National
Locations in Nashville
1 Terminal Dr
+1 888 826 6890
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
Mar 28 2016
No waiting in line Just Get In And Go
Pros: No waiting at the counter; cars are nice; right in the terminal, no waiting for shuttles.
Cons: None.
Thrifty
thrifty
Car rental reviews:
Excellent (10.0, 1 reviews)
Car rental locations in Nashville:
2 locations
Thrifty
Locations in Nashville
1 Terminal Drive
1201 Briley Parkway
(615) 361-6050
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
Nov 3 2015
Thrifty in More Ways Than One
Pros: The car was clean, modern, easy to operate and very economical. At less than twenty-eight dollars a day, I don't see how you could beat it. This was definitely one of my best rental car experiences.
Cons: Can't think of anything negative to say. The Nashville Airport needs better rental car return signage, particularly when coming back to the terminal.
Avis
avis
Car rental locations in Nashville:
3 locations
Avis
Locations in Nashville
1 Terminal Drive
+1 615 361 1212
1803 Church Street
+1 615 341 0477
300 North 1st Street
+1 615 743 4740
Bandago
bandago
Car rental locations in Nashville:
1 location
Bandago
Locations in Nashville
2632 Grandview Ave
+1 415 401 7659
Europcar
europcar
Car rental locations in Nashville:
1 location
Europcar
Locations in Nashville
Please Go To The Advantage Counter
+1 615 275 2619
E-Z Rent-A-Car
ez
Car rental locations in Nashville:
1 location
E-Z Rent-A-Car
Locations in Nashville
1 Terminal DR. #405
+1 615 275 2619
Sunnycars
sunnycars
Car rental locations in Nashville:
1 location
Sunnycars
Locations in Nashville
760 Hangar Lane
126 travelers who rented a car in Nashville gave the car agency they used an average rating of 7.3

Car Rental Locations in Nashville

Nashville
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