Cons: Turned car in a day and a half eurly, and was not happy with the bill
Mar 28 2016
Reservations within 24 hours will not be honored
Cons: I arrived at the airport with my reservation. There was a sign on the desk stating that any reservation made within the last 24 hours would not be honored secondary to a shortage of cars. I finally managed to talk my way into a car two sizes smaller than the one reserved and insufficiently large for the trip at hand. Their initial plan was not to give me a car at all, reservation notwithstanding. When I walked by having returned my car 5 days later, the same sign was in place indicating they once again planned not to honor reservations. This therefore seems to be a habit of theirs. I would not trust any reservation made with them in the future.
Jul 9 2016
Cons: The ride was in this car was hard, this might have been caused by over inflated tires which had a 41/42 PSI per the TMS. However, this might have contributed to a very good gas mileage.
Jul 10 2016
It was a car
Pros: It went from point a to b
Cons: The car sounded like it was going to fall apart. Thrifty shifted me from to Dollar at the last minute. I wanted to add a driver at DIA and could not even though I had their license.
Cons: Car windows were dusty from recent rain then dirt being blown on them
Jul 20 2016
Renting from here made my weekend trip an actual v
Pros: Amazing customer service!! The employees are knowledgeable, friendly and attentive. I was impressed with the high level of professionalism and genuine hospitality from the staff. I never write reviews, but I promised myself that I would make the time to give a shining recommendation for THE 8th Street Crew! I will be back to this location.Thank YOU so much!
Cons: Honestly, nothing.
Jul 29 2016
Pros: Great location in Colorado Springs, excellent service and vehicle. No problems or complications. Price was exactly as quoted. Matthew Merchant runs an efficient agency. Thanks!