Cons: there were no winter tires. Driving in Winnipeg without them was more treacherous.
Oct 3 2016
Good, but not excellent.
Pros: I loved the car itself, and the rental was smooth after we got the car. My rep was pretty friendly and patient and I would do business with him again.
Cons: Because I was a driver with a NDL from BC, the staff were unsure about the procedure/restrictions for the rental. In the end we found there were no issues and we were able to rent the car but we spent an hour at the dealership waiting to clear this up.
Oct 25 2016
A bit of a process but good experience overall.
Pros: I was helped by Naim who was very professional and did a great job.
Cons: It took them forever to figure out if I would be allowed to rent provided that I had an out of province drivers license.
Nov 22 2016
Pros: courteous service at the desk; the offer of 74 cents per liter for the unused gas when gas is 92.9 cents...
Cons: the Kia cruise really struggled when climbing hills in north west Ontario on my way to Kenora. It would rev up incredibly and be very loud as it went up the hill. I ended up taking the cruise off.
May 24 2016
Easy, Simple and Hassle-free
Pros: We got a great little car for the weekend. No problems. We could not get the vehicle to the rental place on the exact hour it was required back based on a 24 hour period BUT thank goodness, were not charged an additional day. Really liked that!!!
Aug 12 2016
Pros: I appreciated the friendliness and helpfulness of the staff. They went the extra mile to make my experience a pleasant one.
Oct 1 2016
Will not use enterprise again.
Cons: Vehicle was booked days in advance. Vehicle that was reserved was not there when I arrived. They decided to give me a different one. The different one wasn't ready so I had to wait fourty minutes for them to do an oil change. I was told that my extra driver fee would be waived because of the inconvenience but then I was charged the fee anyway.
Nov 8 2016
Pros: good customer service at desk - good pick up guy
Cons: I made the reservation for the airport - but when I got there the reservations was for somewhere else "Regent"
the guy at the desk was very helpful
Dec 28 2016
Pros: I only used car for a couple of hours because of snow storm. I parked it in Enterprise lot on Christmas Day. I had rented it until the 27th
Pros: Vehicle was brand new, in excellent condition and spotless.
Cons: I rented the vehicle because I needed to pick up my mother, who lives in a remote rural community, to bring her to a medical specialist in Winnipeg. Due to unforeseen delays at the hospital, I was a few hours late when returning the vehicle. Because of that, they charged me for an entire extra day, which of course cancelled out any savings I may have gained from ordering through your service. I will not be a repeat customer.
Cons: The rental location we picked up from did not have comptent employees working. Picking up and dropping off the rental car was extremely time consuming and stressful. We got a decent deal, but after all the hassle we had to go through I'm not even sure it was worth it. Will likely never use Hertz again, this was my first experience with them. Have rented from many other places and never had issues like this.
Sep 12 2017
Car had not been cleaned from previous user
Pros: Rental price was better that other providers. Vehicle performance was very good.
Cons: The exterior had dust and mud on sides and back. Interior floors had gravel. I found pieces of Zap straps and a half-empty water bottle in side pockets and the previous renter's papers in the glove compartment. I took the vehicle for cleaning at The Chamois Car Wash, 85 Reenders Drive, Winnipeg, Manitoba, R2C 5E8 at a cost of $30.60 CDN.
Cons: The location was closed but reservation was confirmed without any notice. I arrived to the location at 8 am, kissed the locker, there was a sign that location will remain close all day,
Thrift hot line can't helped me, they told that location is open (but it's not) and offer me other location to pick up s car, on other side of a town and 50% expensive