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Burbank Car Rentals

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Burbank car rental reviews and directory

Dollar
Car rental reviews:
Good (6.3, 15 reviews)
Car rental locations in Burbank:
1 location
Dollar
Locations in Burbank
2627 North Hollywood Way
  • 6.0
  • 6.4
  • 6.7
  • 6.0
  • 6.4
Recent reviews
8.4 Excellent
Feb 25 2016
Friendly
Pros: Very nice service.
10.0 Excellent
Oct 14 2015
Great Deal for one-way Rental!
Pros: This was an amazing deal. Although I used a smaller car, it worked perfectly for my Roadtrip from LA to Napa, CA.
8.8 Excellent
Oct 26 2015
Pros: Great price
Cons: The walk from the gate at Burbank to the garage/rental car pick up is obscenely long, a real death march
9.6 Excellent
Dec 8 2015
Pros: We had great service.
4.8 Okay
Dec 22 2015
Gas prices
Cons: I returned the car with 1/2 tank of gas and would like a refund on that 1/2 tank. They told me to call your customer service, usually they are very good. However when I called the customer service they directed the call back to Burbank, where I could not get a refund. Not very professional.
9.2 Excellent
Jan 21 2016
Great service!
Pros: I really loved how convenient everything was since I had already booked my reservation online. Great service!
Cons: The only complaint I had was walking to the kiosk inside the airport and then seeing a small sign showing I had to walk to the kiosk outside because it was closed.
4.0 Mediocre
Jan 25 2016
Wrong Dollar Rental
Pros: Car was okay. Had a ride to the airport.
Cons: Did not get the rate I thought I would....paid triple or more . the deal was for Burbank and I thought when it said "off airlport" it was off LAX the place I ended up had just moved there and when I presented my information, it was like ....wrong place....wrong deal sorry about that!!
10.0 Excellent
Feb 22 2016
Pros: Again a lovely, easy going, and helpful staff member to deal with. Too easy! I'll be back!
5.2 Okay
Mar 30 2016
Not What I Thought
Pros: The car worked, though the brakes were snatchy and I learned the hard way it needed new wiper blades.
Cons: The car had 28,000 miles on it and it drive like it. The "final" price was extremely deceiving and ended up being nearly three times that price by the time I walked away. The well-priced insurance quote your site gave me wasn't what they gave me at the desk. Read the very fine print people.
6.0 Okay
Apr 11 2016
Pros: Drop off agent was very nice.
Cons: Dropped off was different than pick up. Sign needed saying Dollar is on the third floor.
Budget
Car rental reviews:
Good (6.4, 14 reviews)
Car rental locations in Burbank:
2 locations
Budget
Locations in Burbank
2501 North Hollywood Way
+1 818 841 0447
2509 West Olive Avenue
+1 818 729 1180
  • 6.3
  • 6.4
  • 6.3
  • 6.1
  • 6.9
Recent reviews
7.2 Good
Oct 12 2015
Weekend Get away
Pros: We spent a long weekend in San Francisco. With proper configuration we were able to get four adult, three children, two full-size car seat and a booster into the Ford Explorer
Cons: I didn't find the Ford Explorer to be super comfortable, and at highway speeds it made this horrible buzzing noise that came from the windshield area. Which wouldn't have been an issues but we drove over 900 miles and and spent 12+ hours in that car.
4.8 Okay
Oct 18 2015
Cons: Directed me to a different airport but was not obvious . Charged double rate I thought it would be. Long lines at Budget.
7.2 Good
Oct 21 2015
Cons: long walk to airport from drop off location
7.2 Good
Oct 21 2015
Good rental... but don't get scammed by the "insur
Pros: The ease of checkout and a quality vehicle.
Cons: The fact that I got scammed through Kayak by a "3rd party" insurance, which I was told by Budget that would not cover any damages should they occur. Leaving me liable for all damages.
9.6 Excellent
Nov 15 2015
Cons: rental car drop off was 1/2 mile walk to terminal!
8.4 Excellent
Dec 4 2015
It got better
Pros: Easy, simple and convenient
Cons: Long walk, but that was not so bad because I had dropped the bags before I returned the car, had I not done that it would have been bad since I had two sets of golf clubs and two good size luggages
8.0 Good
Dec 7 2015
Good rental experience
Pros: The ride was good when I got it.
Cons: Long walk to the rental office. Long line to get the car
3.6 Mediocre
Dec 30 2015
TOO MANY MILES
Cons: This Vehicle had over 33,000.00 miles which is way too much for a rental vehicle.
10.0 Excellent
Feb 2 2016
All the staff was very approachable and eager to h
Pros: At one point there was some confusion with the computer end of things, but the gentleman still engaged me in conversation to ease the wait.
Cons: Realizing this is a review through kayak, I still thought it funny I could get a better rate online then they could produce in store. I booked my car while standing in line
5.2 Okay
Feb 15 2016
give a shine
Pros: comfortable SUV, good gas mileage
Cons: car did not smell clean, exterior was water-spotted so spent own money to get cleaned inside/out. Rental lot was much too far to walk w/luggage--shuttle please.
Payless
Car rental reviews:
Good (7.3, 14 reviews)
Car rental locations in Burbank:
1 location
Payless
Locations in Burbank
2501 North Hollywood Way
+1 818 565 5576
  • 6.7
  • 7.9
  • 7.6
  • 6.9
  • 7.7
Recent reviews
7.2 Good
Nov 19 2015
Cons: My car was not ready when I went upstairs.
10.0 Excellent
Mar 30 2016
Easy, cheap.
Pros: So easy and inexpensive. 3 days in LA!
Cons: Would like a better selection of cars.
8.4 Excellent
Oct 20 2015
Pros: The lady who did all the paper work at the rentalnoffice deserves a BIG PLUS as a person, advisor, gibing information. She was way too friendly, smiling all the time & gave us a lit of confidence. Thanks to her & you. I'm nit sure if her name is Claire
2.0 Poor
Nov 16 2015
Cons: I rang ahead to check with Payless that they would accept my debit card as opposed to a credit card and they assured me they would. However when I turned up to collect my rental car they said they could not accept my debit card. I was left to find another company that would and had to pay a much higher rental rate for the convenience.
10.0 Excellent
Nov 17 2015
Easy and inexpensive
Pros: Quick, courteous and inexpensive
Cons: Nada
3.6 Mediocre
Dec 9 2015
No one at the counter - Burbank
Cons: Arrived at the Payless counter around 7:00PM local time and no one was available to help me. Called the local number and the phone rang at the front desk but no one answered. I went to Mid-way rental and got my car.
10.0 Excellent
Jan 4 2016
Upgraded to Ford explorer
Pros: Upgraded to Ford explorer, which worked our great
4.0 Mediocre
Jan 6 2016
Uncharges
Pros: Close to my hotels
Cons: From the beginning, employees were relentless to uncharge. My internet price was $140, and I was quoted $158 upon arrival. My credit card was swiped before I saw the paperwork. Upon delivery of car at location different than rental, I had to present ORIGINAL paperwork, or be charged "damage" fees. Very nasty all around. Will not be using this rental company again.....very dissatisfied.!!!
8.8 Excellent
Feb 5 2016
Pros: Overall very good except for the long walk to get the car.
Cons: The long walk from the terminal to car rental pick ups. There needs to be a shuttle.
8.0 Good
Apr 16 2016
Cons: I didn't get the car I was hoping for. The car I got didn't have navigation.
Thrifty
Car rental reviews:
Good (6.5, 8 reviews)
Car rental locations in Burbank:
1 location
Thrifty
Locations in Burbank
2627 North Hollywood Way
  • 5.3
  • 7.3
  • 7.5
  • 6.3
  • 6.3
Recent reviews
9.6 Excellent
Nov 16 2015
Was given the wrong type of vehicle
Pros: Everyone I dealt with was pleasant and helped me rather quickly. Easy to check the car out.
Cons: I was expecting a car, but ended up getting a CX5, which is more van than car. Wasn't too pleased with that, seeing as I paid for a Standard-sized vehicle. My complaint is that I wanted a vehicle with a trunk because I had valuables I wanted to conceal. I didn't want people to see the laptops I was taking around in big Lenovo boxes, and I had no abilities to take them into the hotels with me. The CX5, even with the ample storage space, there was no chance to hide anything, even with different seat configurations, everything was extremely visible. Also, I am a tall person and the seat didn't go back far enough to be comfortable in my hundreds of miles of commuting.
6.8 Good
Jan 12 2016
Low price but far away
Pros: The price was the lowest of all the car rental agencies .
Cons: It is a long walk from baggage claim to pick up the car. And there was no drop off area for Thrifty at Burbank. You drop off the car the same place you picked it up.
2.0 Poor
Jan 21 2016
frustrating
Cons: When I arrived they had no cars. I had to go pay much more somewhere else. Never again.
8.4 Excellent
Feb 11 2016
Pros: Great
Cons: Everything was fine
2.0 Poor
Feb 14 2016
Never again.
Pros: The car.
Cons: Overcharged. Misquoted. When I called to ask about why I was charged more & explained that I was quoted $30 less, the representative did absolutely nothing to help or be kind. He was worthless.
4.4 Okay
Feb 23 2016
Thrifty Ripped me off
Pros: The people were nice and patient and the quoted price was very good
Cons: When I checked out, they had inflated the bill to five times what the contract said and didn't have a good explanation.
9.6 Excellent
May 4 2016
Great except for Lost and Found Process
Pros: Quick process and great customer service (Logan was great). Lost and found was quick to respond.
Cons: This was my mistake but it would have been nice if the attendant looked through the car more thoroughly with me as I left an item in the car. With that said, I had to go through 3 transfers to get an update on my lost item (which turned out to be a robot) via phone call. There should definitely be a more direct number to the Burbank, CA (Bob Hope Airport) location.
9.2 Excellent
Jul 11 2016
Easy dropoff
Pros: It was easy to get to the car rental facility, and then just a short walk to the terminal.
Alamo
Car rental reviews:
Excellent (10.0, 5 reviews)
Car rental locations in Burbank:
1 location
Alamo
Locations in Burbank
2501 N Hollywood Way Suite 4
+1 747 200 6154
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
Jul 21 2016
Excellent value for money!
Pros: Drove a brand new Hyundai Elantra with only 700+ miles. Vehicle had great gas mileage and made my long distance camping drive a breeze. Given the last minute booking, the price was good and the rental process from start to finish was seamless.
Cons: No complaints here.
10.0 Excellent
Jul 10 2016
Customer service was great!
Pros: Customer service was the greatest! Gigi was super nice! Super friendly! And accommodated me with my trip!
Cons: Nothing! Great service and price!
10.0 Excellent
Jul 11 2016
Pros: Nice clean car
Cons: Long wait at the counter
10.0 Excellent
Jul 11 2016
GREAT FREE UPGRADE
Pros: EASY IN, EASY OUT. FRIENDLY. FREE UPGRADE!!!
10.0 Excellent
Jul 21 2016
Pros: The young man at the Alamo desk at Bob Hope was very kind, gracious and professional. I have bipolar disorder and was very rude to him. I didn't intend to be mean, but I was and I still feel horrible about the way I acted. The car we got was a free upgrade. The Nissan was wonderful. And in perfect condition.
Fox
Car rental reviews:
Okay (4.7, 5 reviews)
Car rental locations in Burbank:
1 location
Fox
Locations in Burbank
Bob Hope Airport Car Rental Center
+1 800 225 4369
  • 4.8
  • 4.0
  • 5.2
  • 4.0
  • 5.6
Recent reviews
2.0 Poor
Oct 11 2015
Pros: The vehicle they offered was smaller than what was described on the the web.
2.0 Poor
Oct 26 2015
No Cars
Pros: Only thing I could say is that they referred me over to budget rental and was able to keep my same rate
Cons: That they didn't have any cars. They said they overbooked.
10.0 Excellent
Jul 8 2016
Fox is easy
Pros: Simple and easy. That's all there is.
5.6 Okay
Jul 26 2016
Pros: Price for the week Car drop off
Cons: Car was not totally clean, as I have experience with other rentals. At the airport pick up level the Fox representative had most of the paperwork pre- filled out. Including the car pre inspection report. The report was inaccurately filled out and had missed multiple areas of previous damage. The agent did not appear to be happy that I had questioned her report, but did mark the other areas that I pointed out to her. During the week I located the damage report from the person who had rented this car just prior to me. On their damage report the area that I had questioned and wanted noted was marked. I felt that this was an attempt to take advantage of the next person renting this car, if they would have just accepted the damage report as is. I also have noticed that other rentals that I have been contracted with did not have the mileage that this car had. Over 38,000 miles
4.0 Mediocre
Aug 21 2016
The people there are rude
Cons: They have dumb rule they chargeif you take your car early
Avis
Car rental reviews:
Okay (5.7, 3 reviews)
Car rental locations in Burbank:
2 locations
Avis
Locations in Burbank
2501 North Hollywood Way
+1 818 565 1169
2509 West Olive Avenue
+1 818 972 2660
  • 6.0
  • 4.7
  • 6.7
  • 6.0
  • 5.3
Recent reviews
9.6 Excellent
Apr 28 2016
Who thought a 15 passenger van could drive so well
Pros: For a giant van, this thing was incredible. Hauled 10 people and tons of luggage few hours from Burbank to rural town in California for a wedding through winding, inclined roads. Handled great.
Cons: When i refilled fuel tank, the gauge made it look like i was about 1/8 of a tank short - even with topping off. Avis didn't charge me though when I explained how I just filled it up.
5.6 Okay
Aug 3 2016
Pros: The SUV drove fine.
Cons: After being told my reserved mid-sized car was not available, I was offered the Toyota RAV4 for the same price. After leaving the airport and arriving at my destination, I discovered the dashboard was coated with dust and there was quite a bit of dog or cat hair in the rear of the vehicle. Upon returning it, the agent apologized and indicated he would not charge me for the alleged hourly overage I'd incurred.
2.0 Poor
Aug 4 2016
Pros: I'm a tourist, they asked me for a credit card! Someone should tell them that no tourist has a credit card I missed my hotel reservation bcz I didn't take the car
MCar
mcar
Car rental reviews:
Excellent (10.0, 2 reviews)
Car rental locations in Burbank:
1 location
MCar
Locations in Burbank
2503 North Hollywood Way Suite 2213
818-641-5250
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
Jul 12 2016
Quick, efficient, enjoyable experience.
Pros: I was upgraded at no charge, the car was clean, defect free, and the rep videotaped all the little scratches and a small dent. The car had 18K miles and the price was excellent and I could have cancelled. What more could I need?
10.0 Excellent
Jul 21 2016
Best of the West
Pros: Everything was great, highly recommended!
Enterprise
enterprise
Car rental reviews:
Good (7.6, 1 reviews)
Car rental locations in Burbank:
2 locations
Enterprise
Locations in Burbank
110 S. Victory Blvd.
+1 818 845 0202
2501 N Hollywood Way Suite 8
+1 818 558 7336
  • 8.0
  • 8.0
  • 8.0
  • 8.0
  • 6.0
Recent reviews
7.6 Good
Jul 18 2016
Efficient Pickup, Limited Car Selection
Pros: Quick and relatively easy pick up with friendly staff.
Cons: Called to make sure there were several Luxury options after booking and was informed there would be. When i got there, only one car to pick from, and I did not fit. Then needed to pay extra for choosing another car 'up' (Mustang). That or choose a smaller car. Not ideal.
Hertz
hertz
Car rental reviews:
Excellent (10.0, 1 reviews)
Car rental locations in Burbank:
2 locations
Hertz
Locations in Burbank
2501 N Hollywood Way 1st Floor
+1 818 569 3575
810 S Victory Blvd
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
Jul 2 2016
Great Customer Service and Great Car
Pros: I was received in a friendly and professional way by Hertz Burbank CA. The car was almost new.
Advantage
advantage
Car rental locations in Burbank:
1 location
Advantage
Locations in Burbank
2313 N Valley Street
818-847-1025
Europcar
europcar
Car rental locations in Burbank:
1 location
Europcar
Locations in Burbank
Please Go To The National Counter
+1 888 826 6890
Fox Rent a Car
foxcar
Car rental locations in Burbank:
1 location
Fox Rent a Car
Locations in Burbank
2501 N Hollywood Way
National
national
Car rental locations in Burbank:
1 location
National
Locations in Burbank
2501 N Hollywood Way Suite 2
+1 747 200 6153
Rent-4-Less
rent4less
Car rental locations in Burbank:
1 location
Rent-4-Less
Locations in Burbank
4320 W Vanowen St
(818) 847-1062
Sunnycars
sunnycars
Car rental locations in Burbank:
1 location
Sunnycars
Locations in Burbank
Hollywood Way 2627
68 travelers who rented a car in Burbank gave the car agency they used an average rating of 6.9

Car Rental Locations in Burbank

Burbank
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