Burbank car rentals
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Burbank, CA
May 26 — Jun 2
Same drop-off
Burbank, CA
Thu 5/26
Noon
Thu 6/2
Noon
Search hundreds of rental car sites at once for car rental deals in Burbank
Burbank car rental information
| Pick-up location | Burbank |
|---|---|
| Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Standard, Standard SUV, Supplier choice |
| Rental locations | 25 |
| Airport locations | 20 |
| Popular agencies | Hertz, Payless, Fox, Europcar, Budget |
Cheap car rentals in Burbank
| Economy | $36/day |
| Compact | $37/day |
| Intermediate | $39/day |
| Standard | $40/day |
| Full-size | $45/day |
| Full-size SUV | $70/day |
| Supplier choice | $40/day |
| Compact SUV | $45/day |
| Intermediate SUV | $49/day |
| Standard SUV | $50/day |
Burbank car rental reviews and directory
From $74/day
Dollar![agency]()
Best rated
7.3 Good (163 reviews)
1 location in Burbank
Dollar
Locations in Burbank
2627 North Hollywood Way+1 866 434 2226
| Monday | 06:00 - 23:00 |
|---|---|
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
- 7.7
- 7.5
- 7.3
- 7
- 7.2
8.0 ExcellentMar 25 2022
The desk for Dollar at Burbank was shown to be on the second level. When we got there, we were told by another car rental company they were on the first level. If there were signs indicating that, they were not very noticeable. We then went down to the first level (hauling our luggage all the time). Returning the car in Palm Springs was a breeze.
4.0 OkayMar 21 2022
They didn’t have the car I reserved
2.0 MediocreFeb 22 2022
I booked my car through Kayak who took me to the Priceline site to book at car at Dollar Rental Cars at the Burbank Airport. When I got to the Airport, with my happy notice from Priceline congratulating me about my rental, the Dollar people could not find my reservation in their system. I showed them the confirmation but it made no difference. They, along with the other car rental agencies had NO cars to rent. We were essentially stuck. Thank you for nothing Kayak and Priceline. It appears whatever you were to communicate to Dollar never got there. Very disappointed. My advice to people looking to rent a car is, you can use Kayak to check prices but to book directly with the Rental Agencies. You just can’t trust these intermediaries.
8.0 ExcellentJan 5 2022
It was late when we arrived - the signs at Burbank were very clear that I would need to visit the Hertz counter to get the key to the car.
4.0 OkayDec 1 2021
pick up took way too long and was confusing
2.0 MediocreNov 13 2021
I didn't even get my car because the line was too long and it was making me late for my appointment. I ended up calling an Uber so it was a total waste of money.
5.9 OkaySep 27 2021
Car was old, had dents and dings and scrapes, and the interior smelled of weed and cigarettes. Plus, I had to go to the nearby Hertz counter to get the car, as the Dollar Kiosk was closed. Wish Dollar had told me that instead of me having to figure that out by myself!
1.9 HorribleJul 11 2021
Very poor customer service. I called customer service, no one pick up the phone. Never want to go with dollar again.
4.0 OkayJul 4 2021
NothingThe staff was unfriendly, not helpful, and gave me the worst car. We had to waste our time waiting to get a new one. Been told they had nothing else but they actually had other cars available hiding in the back. Charged more money on my card without explaining what it was.
4.0 OkayMay 20 2021
Pick up took over an hour and just started off our trip on a bad note.
From $45/day
Payless![agency]()
7.3 Good (123 reviews)
1 location in Burbank
Payless
Locations in Burbank
2501 North Hollywood Way+1 818 841 0447
| Monday | 05:30 - 23:00 |
|---|---|
| Tuesday | 05:30 - 23:00 |
| Wednesday | 05:30 - 23:00 |
| Thursday | 05:30 - 23:00 |
| Friday | 05:30 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
- 7.4
- 7.5
- 7.2
- 7.1
- 7.5
6.0 GoodMay 18 2022
It was a long wait to get my car but good price, good car and drop off was an ease
2.0 MediocreApr 19 2022
Horrible experience Payless would not honor Priceline contract. Very disappointed. Would not use Priceline again due to Rental ca companies due to not recognize contract.
10.0 ExcellentDec 29 2021
Location access instructions were not clear. I just had the address and drove around the airport waisting at least 30 minutes until I figured it out. All airport signs lead to car rental return.
2.0 MediocreDec 8 2021
Expensive and manipulative
4.0 OkayNov 28 2021
It was hard to contact the rental person and we had to exchange at only one location
2.0 MediocreNov 25 2021
Front staff is rude and not very helpful at answering questions. The entire operation is very disorganized.
7.9 GoodSep 13 2021
Every time i pay for additional insurance for the car, I end up getting a car that has already several scratches. And when I risk just on my own insurance I get a better looking clean paint and detailed car. It makes me wonder if its on purpose, and if its worth taking the risk of my insurance deductible.
1.9 HorribleAug 28 2021
I legally changed my name this year and accidentally reserved under my old name. Even though I brought a passport in my former name, they would not accept it, and refused to change the reservation. They wanted me to call Priceless customer service and get back at the end of the 45 minute line I'd already waited in. This whole experience was ridiculous. I ended up having to rent a new car at a significantly higher rate, and still don't know if Priceline will pay me back.
10.0 ExcellentAug 12 2021
👍👍👍👍👍👍👏👏👏👏👏
10.0 ExcellentJul 7 2021
The budget friendly prices.
From $88/day
Budget![agency]()
7 Good (108 reviews)
2 locations in Burbank
Budget
Locations in Burbank
2501 North Hollywood Way+1 818 841 0447
| Monday | 05:30 - 23:00 |
|---|---|
| Tuesday | 05:30 - 23:00 |
| Wednesday | 05:30 - 23:00 |
| Thursday | 05:30 - 23:00 |
| Friday | 05:30 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
2509 West Olive Avenue+1 818 729 1180
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday |
- 7.3
- 7.2
- 6.9
- 6.9
- 6.9
2.0 MediocreMay 18 2022
Horrible wait to get the car - over an hour. So bad that I rented through enterprise while waiting in line and got my car from them faster. Terrible customer service.
2.0 MediocreApr 14 2022
The car smelled like a smoker had used it before I received it. There was a considerable amount of “charges” deemed as “tax” when I dropped off my vehicle. $46 was charged and the attendant could not tell me the reason behind the charge other than it was a tax. Also, they charged me for gas when I had filled the tank to full before I dropped the car off. If I had not asked for a receipt- this price gauge would have remained in my bill. I will not do business with Avis/Budget again and I will be reporting to the BBB. I was shocked that in these difficult times this rental car company is price gauging people with no reason- there are plenty of cars available to rent at this location and the customer service and attendant were less than accommodating or pleasant picking up and dropping off my vehicle.
2.0 MediocreApr 10 2022
Quoted an extra day at $73, then charged me $230. Stains on seats. Horrible customer service. I’ll never use them again.
10.0 ExcellentMar 30 2022
The previous rental just before Burbank in Phoenix was the worst we have had. Almost 3 hrs in line to pick up our reserved car. Burbank was great. The drop off point was not found in Santa Barbara, and when calling to ask if we could drop off the car at the Santa Barbara Airport the agent said we would be charged an extra $200. Disappointed in Budget, and my company will now move to another company for car rentals
10.0 ExcellentMar 16 2022
We had to check our receipt at drop off; there was an additional charge, but they promptly refunded it when asked.
2.0 MediocreMar 15 2022
I didn’t even get the car They didn’t accept dipeit card
10.0 ExcellentFeb 20 2022
Great Customer service , great vehicle , checking in & out were easy . Highly recommend.
10.0 ExcellentFeb 7 2022
Everything went well: nice car, no wait either picking up or dropping off, and friendly staff.
10.0 ExcellentJan 24 2022
It was a great car selected more than enough space and very gas conservative. It was really clean the people were so nice and took care of us . The features in the car were great and everything else went smoothly
2.0 MediocreJan 2 2022
Check in was very very long and slow. 1 person doing 3 companies. He was very friendly tho and pleasant to talk to. On the return however there was an extremely rude and offensive gentleman. As I was looking for the return area he was extremely rude in telling me where the drop off was and even used profanity. - well how the hell else are you going to get over there…? (When I asked him if I should turn the car around or if there was a way to loop around.
From $57/day
Hertz![agency]()
Most popular
7 Good (124 reviews)
2 locations in Burbank
Hertz
Locations in Burbank
2501 N Hollywood Way 1st Floor+1 818 569 3565
| Monday | 06:00 - 23:00 |
|---|---|
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
810 S Victory Blvd+1 818 841 8704
| Monday | 09:00 - 13:00 |
|---|---|
| Tuesday | 09:00 - 13:00 |
| Wednesday | 09:00 - 13:00 |
| Thursday | 09:00 - 13:00 |
| Friday | 09:00 - 13:00 |
| Saturday | |
| Sunday |
- 7.4
- 7.3
- 7
- 6.7
- 7
2.0 MediocreApr 9 2022
Extremely poor attitude from the staff at Hertz. Was informed that they did not have any cars that matched my reservation and was told it would be $45 extra per day to upgrade or they would just cancel my reservation, leaving me stranded at the car rental after just paying an expensive Uber to drop me off. Do not recommend this location as I felt like the entire interaction was just trying to scam a tourist out of more money as there were no other options.
8.0 ExcellentFeb 5 2022
The agent was professional and friendly. The car was reserved and ready.
10.0 ExcellentJan 18 2022
Car was clean and affordable. It was supposed to have a full tank of gas and it seemed it did until I pumped gas on it that I realized when we picked up it was 100 miles less than full.
2.0 MediocreDec 31 2021
Reservation was not honored
2.0 MediocreDec 30 2021
Reserved a car for my daughter, traveling home from university, during the busy holiday season. The final leg of her trip required a four hour drive home from the airport. When the flight arrived and a rental confirmation email in hand, she was told they had no cars available with a shrug and a "good luck with that" response. Luckily Budget Rentals saved the day. I'm super disappointed with Hertz.
2.0 MediocreDec 20 2021
It was auwful! They keep us waiting for more than 3 hours. The lady in the counter was not helpful at all!!! A very bad experience in the pick up. The drop off was great.
2.0 MediocreDec 12 2021
The only thing that was good is the price I found on the rental through HERTZ, though I had to end my trip early from the rental car breaking down. I was being offered uber/ lift rides and another rental but I was done and just wanted to go home. It would take the representative awhile getting that together he stated so they got a tow truck and I just opted to have a family member pick me up which sounded the fastest option. After that I kept calling HERTZ and each representative would tell me that my rental was not reported as turned in early, etc or where it was left from the towing vehicle. Was almost fed up, not choosing HERTZ again. Still waiting on my refund and have to call the fourth time about the rental.
2.0 MediocreNov 16 2021
I scheduled a pickup with this business at 6pm. They were not open at the time of my appointment. I called the first thing the next day and they said my car had been rented. I called their corporate. Customer service line. I asked to speak with a supervisor. The representative said the supervisor would call me back the next day. They never did call back.
10.0 ExcellentNov 10 2021
Pick up Agent shamed me for not calling to say I was late and my rental was taken I had no control of airlines delays
10.0 ExcellentOct 26 2021
The local Hertz office provided us a clean vehicle which was large enough for the 3 people in our party and their luggage. The office personnel were friendly, efficient and informative. The service and car were a good value. What could have been better is the office should have checked and provided more information about what to do if or when the Change Your Oil Soon error message appeared (which it did on the last two days of our road trip). The vehicle probably should have had its oil level checked as part of its pre-delivery checklist of actions.
From $57/day
Fox![agency]()
5.8 Okay (324 reviews)
1 location in Burbank
Fox
Locations in Burbank
2501 N. Hollywood Way+1 818 573 5533
| Monday | 05:00 - 23:30 |
|---|---|
| Tuesday | 05:00 - 23:30 |
| Wednesday | 05:00 - 23:30 |
| Thursday | 05:00 - 23:30 |
| Friday | 05:00 - 23:30 |
| Saturday | 05:00 - 23:30 |
| Sunday | 05:00 - 23:30 |
- 6.1
- 6.1
- 5.6
- 5.6
- 5.9
10.0 ExcellentMay 14 2022
Everything went as expected. Pleasant employees.
10.0 ExcellentApr 25 2022
Very good price and good service
8.0 ExcellentApr 17 2022
Good customer service
6.0 GoodApr 11 2022
Can’t really review them. Never was able to pick up rental due to office closure
4.0 OkayMar 30 2022
Pick up took forever not good
4.0 OkayFeb 23 2022
Not the best vehicles… just less expensive than other companies
10.0 ExcellentFeb 16 2022
Perfect experience. Highly recommend
6.0 GoodJan 19 2022
The staff was great and the car worked well for our large group. We purchased an upsell for navigation only to find out after leaving the lot that the car did not actually have navigation. After two phone calls, sitting on hold for 35 minutes both times, the first time the call dropped, we finally were able to get someone that could help us. The value was there for the vehicle, but it was a pain dealing with customer service.
4.0 OkayJan 15 2022
The SUV was not clean and unacceptable, For Safety the Horn in the SUV was Not working, and Another Safety Feature, the Remove Key which I thought was working and I did park it in several places, later to realize, I was leaving my SUV unlocked with all valuable belongings. Beware, Upon Return they will charge you $7.99 per Gallon in Gas vs the Promise when you pick it up, they tell you that they will charge you the current daily Rate. Liars. When you return you car, they will tell you the invoice will be in an email, do not trust them, wait and read the statement, and verify all charges before you leave.
2.0 MediocreJan 4 2022
Worst rental car agency by far! Vehicle they gave me had tires nearly bald. Also they told me it was an AWD vehicle but it was not. I will NEVER book a rental car from them again. Worst experience by far.
From $102/day
Alamo![agency]()
9.1 Excellent (70 reviews)
1 location in Burbank
Alamo
Locations in Burbank
2501 N Hollywood Way Suite 4+1 833 740 1716
| Monday | 06:00 - 23:00 |
|---|---|
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
- 9.3
- 9.1
- 9
- 9
- 9
8.8 ExcellentApr 11 2017
Quick service at desk. Easy access to vehicle. Clean vehicle. Terrific value, moneywise.Long walk from terminal to desk, with moving walkways inoperative that day.
2.0 MediocreApr 11 2017
My reservation was sent to the wrong locationThey were all sold out of cars and I had to walk to another facility to book another reservation.
4.4 OkayApr 2 2017
Poor Customer ServiceI wanted to extend my rental. The credit card I had on file was lost, and discontinued. They would not take a new credit card over the phone. They said this was for my own protection, and prevents fraudulent car rentals. However the car has already been rented... I had already proven my identity when I picked it up. I was not renting a new car. Unless someone had stolen my car, credit card, and was conscientious enough to call Alamo to extend the rental... there is no reason to worry about fraud. Additionally other large companies take credit card information over the phone. To say it is not a secure method is lazy, and hinders Alamo from providing a better customer experience. The customer service rep agreed that the policy did not make sense in my case, but that she could do nothing about it, it was simply "the policy." To me, then, that is the definition of bad policy. I was forced to return to the airport, out of my way, to prove for the second time I am who I am. Just a terrible customer service experience. I will not be renting with Alamo or affiliated Alamo brands in the future.
10.0 ExcellentMar 21 2017
Easy pick up and drop off as well as excellent value.
5.6 OkayMar 15 2017
I had to pay two times for the insurance. At the end, it cost me around $60 a day, where it should have cost me only $35 per day. Just make sure that they will not charge you twice for the insurance!!
10.0 ExcellentMar 13 2017
Great price and quick service, just a great experience
10.0 ExcellentMar 7 2017
Excellent valueI choose "Special Desl" as you don't know what you'll get for the special low price. I ended up wirh a compact SUV which was prefect for my winter road trip up to Lake Tahoe and back !
10.0 ExcellentMar 7 2017
Exactly what I wanted.Onsite, fast pickup and drop off. Even an upgrade. What else could you ask for?
9.6 ExcellentMar 1 2017
Great customer service!When I made my car rental and flight reservations, I did not realize that they is a John Wayne and a Bob Hope airports, one in Burbank and other in Orange County. So I mixed both up! I landed in John Wayne airport to get my car rental and did not realize it was in Burbank, The gentleman at the desk so helpful and understanding, he tried his best to honor my car rental rate which was for Burbank and not Orange County. I was able to return the car at Burbank and Alamo honored the same rate without any additional fees. I NEVER, write comments/feedbacks, but I have so very blown away at the level of service I received from Alamo car rental I had to. Despite my oversight with the wrong locations, most everyone I spoke with and or interacted with was so helpful, friendly and professional. Please look into the names of this people, as they deserve recognition. Thank you!When I returned the car at Burbank Alamo, the female at the desk was so unfriendly and down right rude. She was so resistant to honor the rate/price, even after I explained to her that I had called Alamo and spoken with them. Finally she reluctantly adjusted and credited me back to my card, then handed me a new receipt and said "here". She did not ruin my awesome experience I had with Alamo, but she should definitely be looked into.
6.4 GoodFeb 27 2017
Troubles All Around* The car was clean and filled with gas.* Finding the car rental place at Burbank Airport if you are not coming in for a flight is near impossible! My husband and I went around twice before we found out that there was no parking for non-rental cars and he had to drop me off at the Alamo rental place and then leave. The signs (or lack of them) made getting to my rental place on time stressful and we ended up being 15 minutes late. *Once we got onto the freeway, the car started making the high pitch sound from the window at 70 mph. We were going the speed of traffic to Chico on the 5 freeway and this loud high pitch sound made me want to turn on the radio and set it to high to drown out the sound. There must be a seal broken or something on the window but what puzzled me is that the car was relatively new with only 13, 500 miles. Need less to say, the 7 hours there and back to Chico was a very noisy annoying drive. * When we were on the streets of Chico, the car made a ratting sound. It sounded like it was on the dashboard and the rattling continue for the whole trip when the car was driven at low speeds (20 - 40 mph).
From $73/day
Enterprise![agency]()
8.2 Excellent (48 reviews)
2 locations in Burbank
Enterprise
Locations in Burbank
110 S. Victory Blvd.+1 818 845 0202
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
2501 N Hollywood Way Suite 8+1 833 740 1717
| Monday | 06:00 - 23:00 |
|---|---|
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
- 8.1
- 8.2
- 8.2
- 8.1
- 8.2
2.0 MediocreMar 21 2022
I searched at Kayak for rental car at Burbank airport. When I got to Enterprise at the Burbank airport I was told that reservation was at a downtown location... Why did your computer give me info re rental car at a downtown location when I had searched for rental car at the airport? I had tons of options at the Burbank airport. I didn't need info about a car at a downtown location.
10.0 ExcellentOct 4 2021
Competitive price and fuel efficient
8.4 ExcellentOct 15 2020
Very friendly staffI ordered a Cadillac or similar and was offered a Volvo SUV which is not my style. I ordered a luxury car. I was then offered a compact sports sedan, which ended up being a BMW 3 series. It was nice but I am a big person and do not like SUVs and order luxury cars for the very large size and extra room. The BMW 3 series is a very nice car but much smaller inside than the Cadillac or Lincoln I'm usually ordering. I did not receive the car class size I ordered. I was not unhappy but the experience was not great either.
5.6 OkayJul 8 2019
Friendly staff when we finally arrived to correct Enterprise location. It did save us money, but was a hassle we weren't prepared for.When I called Enterprise to confirm the car reservation, I asked about pickup, since this was not the airport location. I was told it was 3.6 miles from airport and there would be a free shuttle to pick us up. Turned out to NOT be true, and almost 8 mile Lyft ride to get there.
10.0 ExcellentJan 5 2019
Above and beyondThe staff was extremely accommodating. They were very helpful even though our flight was delayed and we arrived after the office had closed. They still provided us with the hard to find van when we arrived a day late, they honored our original reservation price and provided an uber to get back to the airport upon return. Very courteous and helpful staff and management.
10.0 ExcellentMay 31 2017
good experienceFriendly and fast service. They picked me up and dropped me off at the airport. The car rental from Enterprise on the web was actually the price I paid!!!
10.0 ExcellentMay 10 2017
I didn't realize that they were not at the airport but the airport location coordinated with them to pick us up.My car was not ready although I reserved it a month in advance. The did not have the size I had reserved & had to give me a much larger vehicle (fortunately at the same price).
2.0 MediocreApr 27 2017
TERRIBLE SERVICETerrible customer service and rates. They were out of economy cars so they gave us a suv but charged us for the suv at a rate of 90/day! My reservation was for 10/day. They wouldnt match better prices even when I showed them my reservation on my phone or showed them better deals via expedia and kayak. Never again.
4.8 OkayApr 11 2017
Great price. $10/dayThey would not take debit card payment unless you had a flight or train ticket. And the6 would not run the debit card as a credit card even though they could have done that.
8.0 ExcellentApr 3 2017
Car cleanliness and ease of pick up and drop off
From $86/day
Avis![agency]()
7.4 Good (57 reviews)
2 locations in Burbank
Avis
Locations in Burbank
2501 North Hollywood Way Ste 7+1 818 566 3001
| Monday | 05:30 - 23:00 |
|---|---|
| Tuesday | 05:30 - 23:00 |
| Wednesday | 05:30 - 23:00 |
| Thursday | 05:30 - 23:00 |
| Friday | 05:30 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
2509 West Olive Avenue+1 818 972 2660
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday |
- 7.9
- 7.9
- 7.4
- 7.3
- 7.4
2.0 MediocreFeb 25 2022
Agent at the rental counter finished with the guest in line before me. I walked up to the counter. she turned and walked away, never said a word, and then never returned just leaving me at the counter. She didn't explain she was leaving and never said go over to the Budget counter beside to be helped.
10.0 ExcellentFeb 3 2022
Closer to the airport
10.0 ExcellentJan 15 2022
Have someone accessible in the pick up area. My first vehicle would not start and I had to hunt someone down to confirm it was an issue with the car.
10.0 ExcellentJan 3 2022
Avis was the only rental still open until midnight in Burbank. It saved us being stuck there overnight after long flight delays. And thankfully they didn’t close early…we arrived at their rental location at 11:57pm
4.0 OkayNov 16 2021
We had discrepancies at pick up and drop off , no fault of our own.
8.0 ExcellentNov 11 2021
Staff was great. It would have been helpful to know this lot was not at the airport, which is what I queried when selecting the rental service.
10.0 ExcellentOct 26 2021
Super great availability or cars and ability to go from one airport to another and another location without a monster fee.
2.0 MediocreOct 20 2021
Absolutely horrific experience & zero help from Avis customer service. Will never use Kayak or Avis again. We arrived at the pick up location (we had a prior reservation) to find they were closed. The door clearly stated 2pm closing, we were there at 1:20pm. No phone # to directly get in touch with this location. We were left stranded on the street with a family of 4, 4 suitcases & no car. I can’t even begin to explain how terrible this service was. Not one Avis employee has shown any empathy towards this situation. This was a grade F experience.
5.9 OkaySep 26 2021
They did not provide a receipt through email or hard copy although they stated they would email the receipt.
4.8 OkayAug 30 2020
Not many people thereAllowed to make a reservation but there were no cars available. Told to come in later that day, came back and was again told no cars available even though there were several in the lot. If there are no cars available do not allow someone to make a reservation.
From $63/day
Thrifty![agency]()
7.2 Good (67 reviews)
1 location in Burbank
Thrifty
Locations in Burbank
2627 North Hollywood Way+1 877 283 0898
| Monday | 06:00 - 23:00 |
|---|---|
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
- 7.5
- 7.3
- 6.9
- 7.1
- 7.4
7.9 GoodAug 25 2021
On pickup, nearly every car was gone and there was only a single person working the booth for Thrifty and Dollar. He was doing a great job but it was taking about 10 mins per person, so took about an hour waiting in line. On the plus side, when I dropped off the car I accidentally left something in the passenger seat. The person manning the dropoff went back multiple times and searched thoroughly and found everything I had left. He was careful, thoughtful and great!
4.0 OkayApr 18 2021
My main complaint is with the billing process. It was written in my confirmation that "Thrify charged the total cost of this reservation ($85.25) to your credit card today." However, when I picked up the car I was charged an additional $21.17 in miscellaneous services charges and taxes. I have rented cars and purchased flights through Kayak for many years and have never before experienced this "bait and switch" technique. I don't know if this scam was the fault of Kayak, Thrifty or CarRentals.com but suffice to say, I won't be using any of these companies again. If I can't trust you to quote me a fair price, then we can't do business with each other.
4.0 OkayJan 20 2021
Good price, easy drop offthe car they gave me had large scratches in the paint. They offered to upgrade for an 80% price increase
8.4 ExcellentFeb 19 2020
The outside of the car was dirty.
10.0 ExcellentJan 28 2020
easy pick up and drop offpricing
10.0 ExcellentJan 25 2020
Friendly staff, great service.nothing
10.0 ExcellentNov 5 2018
Sales associate very knowledgable and very helpful
8.8 ExcellentOct 31 2017
Very easy quick pickup with very minimal discussion of insurance and not much paperwork.Car seemed to be having a minor mechanical problem- it shuddered a bit. Had 33,000 miles on it. It didn't cause any problems for me though.
2.0 MediocreOct 9 2017
Horrible everything. Never rent from Thrifty again.
2.0 MediocreAug 5 2017
My rental was not available and the lady that is inside that small booth said that even if you made a reservation it didn't assure you the vehicle to be available!!!!!! I mean seriously???? Months in advanced and had to get something else last minute Thanks a lot Thrifty and Kayak you guys got us stuck at the Airport
From $34/day
Midway![agency]()
9.2 Excellent (14 reviews)
2 locations in Burbank
Midway
Locations in Burbank
2503 N Hollywood Way, Suite 2213 Burbank+1 818 641 5250
2612 N. Hollywood Way Burbank+1 818 641 5250
- 9.5
- 9.4
- 9.1
- 8.8
- 9.1
10.0 ExcellentJul 30 2019
No comments. Excellent service.
8.0 ExcellentJul 5 2019
Really clean vehicle. Truly nice staff.
10.0 ExcellentJun 18 2019
friendly staff; quick and easy pick up and drop off; got the exact car we wanted.
10.0 ExcellentJun 18 2019
Great value, vehicle was exceptionally clean.
10.0 ExcellentJan 28 2019
Easy access. No long lines.
8.0 ExcellentNov 13 2018
Quick turn around
4.0 OkayJun 18 2018
Disorganized and misleadingThe carThe customer service
Sunnycars![Sunnycars]()
2 locations in Burbank
Sunnycars
Locations in Burbank
2501 N Hollywood Wy
Hollywood Way 2627
Recent reviews
From $190/day
Airport Van![Airport Van]()
1 location in Burbank
Airport Van
Locations in Burbank
2627 N Hollywood Way
Recent reviews
Easirent![Easirent]()
1 location in Burbank
Easirent
Locations in Burbank
Burbank Bob Hope Airport
| Monday | |
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Recent reviews
From $31/day
Economy Rent a Car![Economy Rent a Car]()
Cheapest deal
1 location in Burbank
Economy Rent a Car
Locations in Burbank
4207 W. Magnolia Drive+1 866 932 0060
Recent reviews
From $64/day
Europcar![agency]()
1 location in Burbank
Europcar
Locations in Burbank
Please Go To Fox Counter+1 818 573 5533
Recent reviews
Goldcar Rental SP![Goldcar Rental SP]()
1 location in Burbank
Goldcar Rental SP
Locations in Burbank
2501 N. Hollywood Way Bob Hope Airport Car Rental Ctr. Burbank Ca+1 818 573 5533
Recent reviews
From $110/day
National![agency]()
1 location in Burbank
National
Locations in Burbank
2501 N Hollywood Way Suite 2+1 833 679 2054
| Monday | 06:00 - 23:00 |
|---|---|
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
Recent reviews
Rent-4-Less![Rent-4-Less]()
1 location in Burbank
Rent-4-Less
Locations in Burbank
4320 W Vanowen St(818) 847-1062
Recent reviews
From $104/day
Zeeba Rent-A-Van![Zeeba Rent-A-Van]()
1 location in Burbank
Zeeba Rent-A-Van
Locations in Burbank
2627 N Hollywood Way+1 800 940 9332
Recent reviews
1098 travelers who rented a car in Burbank gave the car agency they used an average rating of 7.0
Car rental locations in or near Burbank
Good to know
Most popular agency | Hertz |
|---|---|
Most popular car type | Intermediate |
Average price | $78/day |
Good deal | $63/day |
When to book a rental car in Burbank
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for renting a car in Burbank
- No trip to Burbank would be complete without renting a car. There simply is no better way to see the sights in Burbank and Los Angeles than in the comfort of your own vehicle. Say you want to see the Hollywood Walk of Fame, for instance. You could take public transport and spend 50 minutes hopping on and off buses and the metro, or you could drive and be there in 30 minutes from Central Burbank.
- Excited to begin your trip in Burbank? If step one of your trip is to pick up your rental car and your flight lands at Hollywood Burbank Airport, then you can find the rental car desks at the Regional Intermodal Transportation Center just outside and across the parking lot from the airport.
- Pedestrians jaywalking is very common in Burbank so drivers should keep their eyes open at all times for any potential street-crossers. It is also important to note that drivers are required to yield to pedestrians in California, and you actually risk being ticketed if you don’t yield to a pedestrian crossing the street.
- Burbank as a part of Los Angeles experiences its fair share of rush hour traffic. In general, drivers can expect rush hour to start as early as 6:00 a.m. and to last until 10:00 a.m. during the week. In the afternoon the traffic starts up again at around 3:00 p.m. and begins to wind down by around 7:00 p.m. I-405 is often one of the worst hit roads during rush hour, as it goes by Burbank, and should be avoided if possible during peak hours of traffic.
- 25% of our users found rental cars in Burbank for $63 or less
- Book your rental car in Burbank at least 8 weeks before your trip in order to get a below-average price
- Off-airport rental car locations in Burbank are around 18% more expensive than airport locations on average
- Intermediate rental cars in Burbank are around 27% cheaper than other car types, on average