Recent Reviews
- All reviews
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- Neutral
- Negative
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6.0
Pros: Nice car and roomy and good rental fee.
Cons: It would have been nice to clean the car from inside and vacuum it, the car was dirty. Refueling gas prices is really expensive comparing to outside prices and adding tax on it is not fair .
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10.0
Very good service
Pros: The pickup process was very easy, and they noted that the gas tank was less than full.
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10.0
All good
Pros: First time driving a Kia. Loved it. Quick, easy check out and return.
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10.0
Excellent
Pros: The lady at the front desk at the Burbank airport for Alamo was attentive to me and has excellent customer service. She was really helpful!
Cons: I didn’t like the fact that I didn’t book with Alamo since the beginning of my trip to LA
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7.2
Cons: The pick up was very confusing
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10.0
Pros: Great easy checkin and liked picking out car in lot.
Cons: Nothing. All good.
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7.2
Cons: The pickup was not communicated well in the process
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8.4
Double the Insurance.
Cons: I booked through Kayak and the insurance question came up. I added the insurance, but not through Alamo, but a third party. When I picked up my car, the agent told me that the third party insurance would not be honored by Alamo and I would need to take out insurance by Alamo, which I agreed to do. At the end of the day, or week, I paid twice for rental insurance, which to me was an online scam. It is disgusting that this happens!
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10.0
Fantastic
Pros: They upgrade the vehicule because they dont have one immidiatly
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10.0
Overall Excellent
Pros: Great service, pricing, and speed service. Overall, very happy with Alamo
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10.0
Pros: Easy rental and return. Upgrade because they didn’t have the car reserved. Nice service
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10.0
Great value and easy check-in and checkout!
Pros: Will definitely rent from Alamo Burbank again
Cons: No complaints
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10.0
Very good service
Pros: The pickup process was very easy, and they noted that the gas tank was less than full.
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10.0
All good
Pros: First time driving a Kia. Loved it. Quick, easy check out and return.
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10.0
Excellent
Pros: The lady at the front desk at the Burbank airport for Alamo was attentive to me and has excellent customer service. She was really helpful!
Cons: I didn’t like the fact that I didn’t book with Alamo since the beginning of my trip to LA
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10.0
Pros: Great easy checkin and liked picking out car in lot.
Cons: Nothing. All good.
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10.0
Fantastic
Pros: They upgrade the vehicule because they dont have one immidiatly
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10.0
Overall Excellent
Pros: Great service, pricing, and speed service. Overall, very happy with Alamo
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10.0
Pros: Easy rental and return. Upgrade because they didn’t have the car reserved. Nice service
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10.0
Great value and easy check-in and checkout!
Pros: Will definitely rent from Alamo Burbank again
Cons: No complaints
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7.2
Cons: The pick up was very confusing
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7.2
Cons: The pickup was not communicated well in the process
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8.4
Double the Insurance.
Cons: I booked through Kayak and the insurance question came up. I added the insurance, but not through Alamo, but a third party. When I picked up my car, the agent told me that the third party insurance would not be honored by Alamo and I would need to take out insurance by Alamo, which I agreed to do. At the end of the day, or week, I paid twice for rental insurance, which to me was an online scam. It is disgusting that this happens!
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