Recent Reviews
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2.0
Awful, didn’t end up renting
Pros: Nothing
Cons: I got to the airport and they tried charging my 2x the price For the car even after showing my confirmation code. I wasn’t going to pay over $300 for a two day rental, and the guy at the counter was nothing budging on the price, which left me with out a car in Norway for three days. I had to change my place completely because I not longer had a car. I salvaged what I could from my itinerary with public transportation but was extremely disappointed and frustrated.
review from
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4.4
Late Pickup/Stavanger
Pros: Budget service was OK. Car - fine. Baby sit - requested to be for kid 13-18kg but was given for 3-8 kg....
Cons: I made my reservation informing up front about arrival time. Kayak did not let me know about possible extra charge of 200 NOK for late pick up. Budget officer informed me that this is not the 1st time when Kayak customer is being surprised with poor information and extraordinary payment. When I ask Kayak to sort it out, contact with Budget and arrange extra payment to be paid back to me, I was sent to Budget. For me the way I was handled (by surprising) is not acceptable. I had no chance to give up with transaction. Otherwise would not get a car.
review from
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2.0
Awful, didn’t end up renting
Pros: Nothing
Cons: I got to the airport and they tried charging my 2x the price For the car even after showing my confirmation code. I wasn’t going to pay over $300 for a two day rental, and the guy at the counter was nothing budging on the price, which left me with out a car in Norway for three days. I had to change my place completely because I not longer had a car. I salvaged what I could from my itinerary with public transportation but was extremely disappointed and frustrated.
review from
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4.4
Late Pickup/Stavanger
Pros: Budget service was OK. Car - fine. Baby sit - requested to be for kid 13-18kg but was given for 3-8 kg....
Cons: I made my reservation informing up front about arrival time. Kayak did not let me know about possible extra charge of 200 NOK for late pick up. Budget officer informed me that this is not the 1st time when Kayak customer is being surprised with poor information and extraordinary payment. When I ask Kayak to sort it out, contact with Budget and arrange extra payment to be paid back to me, I was sent to Budget. For me the way I was handled (by surprising) is not acceptable. I had no chance to give up with transaction. Otherwise would not get a car.
review from
