Fresno Car Rentals

Cons: When picking up policies changed several times which made it very difficult I actually had to leave the location and come back with information that wasn't even used then I was told I couldn't pay for anything in cash including the remaining balance of what was not prepaid but yet I was able to pay cash with a different attendant in the same location

Cons: somehow kayak set me up with a rental car to be picked up some place other than the airport. ha! that was a great prank. perhaps there was fine print that mentioned that but never happened to me before. if the default location for car pick up is to be non-airport, it oughtta give a red flag prompt to the user... just sayin.

Cons: I ARRIVED TO PICK UP MY CAR ONLY TO FIND THAT THEY HAD OVER BOOKED AND DID NOT HAVE A VEHICLE, ANY VEHICLE. I WENT TO ENTERPRISE

Cons: Airport Blvd isn't the airport Hertz rental location... Very misleading

Cons: I reserved a small compact car and all they had was a large Nissan Van. They stated they would call me whenever a car came in.

Cons: The car was equipped with an add on dash devise that functions as a gps and interface with Hertz that I could not turn off. I found it distracting.

Cons: I rented the car for 11 days and was charged for a month. When I dropped the car off I was charged without my consent for an entire month. When I asked the clerk, they told me it wasn't them, and to call corporate. So I called them, and they told me they would refund it, and charge me for the time I rented it. The next day I was charged $418. I called them again, and they said it was a hold fee, which I was never told about. Hertz is a very dishonest company with several hidden fees, disorganized charging, and uneducated employees. I will never rent from Hertz again, and will make sure no one else does.

Cons: My wife could not use my credit card to get the car. This means I cannot pay the rental for anyone else.

Cons: Bait and switch

Cons: Wasn't an intermediate car, tiny compact

Cons: Apparent communications breakdown between 3rd party and dollar ( according to dollar) regarding extra charges. 3rd party said cost would be $207.06, dollar charged $229.16. No upgrades or extra services were requested.

Cons: Employees when We pick up the car was not peofessional At all!!!!

Cons: The Rental return signs at the Fresno Yosemite Airport had us drive through the airport and out. That was confusing. The signs should state to follow the existing road away from the terminal to return the automobile to avert the confusion of so many signs.

Cons: Customer service was a little overworked and short handed. So not as nice and friendly as most Dollars locations.

Cons: Drop off site was unclear. Email said off site, but it's actually by the airport. No direction or representative in the parking lot. Had to park the car and go inside the terminal rental counter to return the car.

Cons: Fuel was at half tank so I had to stop before my trip to fill up then guess upon return how much fuel to put in to return at the same level.

Cons: Requested car at Fresno airport. Kayak confirmed acceptable price. At time of pickup I was informed that my confirmation was for another location. The airport price was significantly higher. I had no choice but to accept the higher price. "Bait and Switch". Not happy.

Cons: I will not rent from the airport again.

Cons: The location for pickup was the airport which was not convenient and getting to right location was a hassle.

Cons: The staff at Fresno were unapologetic for the mismanagement of their vehicle availability. I spent 15 minutes waiting inside, filling in paperwork and signing, answering questions etc. After being handed some paperwork I went outside to be handed back and forth between four different people. They explained that we would have to wait for a vehicle as everyday at this time they ran out.. Five sets of people arrived after us and drove away before. We waited another 20 minutes outside and then as we were trying to leave got asked all the same questions we had answered inside. Knowing you have the same problem each day why would you not manage your selves better and prepare for it. At least apologize up front and not have some loud lady outside constant telling you this happens everyday as though that excuses it. Being asked my insurance deductible amount while trying to start the vehicle is ridiculous when that could have been asked during the previous 35 minutes. My membership didn't seem to mean a thing.

Cons: The cost did not match the vehicle that I received. I paid 90 dollars for one day- compact vehicle. Next time I will go with a different rental car agency.

Cons: The server at san fran

Cons: when we asked for a "midsize" car i expected something better than a Veloster which didn't fit my needs - I'm 6'6".

Cons: Nothing all good

Cons: When I landed to connect with my second flight they called me telling me I would have to reserve a car with a different agent because they would be closed at 8pm. I ask if there would be anyone that would stay because my flight come in at 8:09pm they said no the only reason they would stay late if my flight was scheduled to come in at an earlier time and was delayed. Stupid as this sounds it's real, I make reservation two weeks advance and they waited till the day I fly.

Cons: N/A

Cons: the people, the price, and everything else.

Cons: Na

Cons: The outside of the car was dirty, hadn't been cleaned. It had brown water spots all over which on the windows and mirrors was distracting while driving.

Cons: no notification towards having no cars available. no effort to remedy the situation. lack of responsiveness towards updating the online database to reflect the lack of cars available. horrible customer service.

Cons: I reserved a car and upon pick up, I was told NONE were available. Disappointed

Cons: I was quoted a price of $72 approximately. The final bill included a $51 "Loss Damage Waiver". What the heck is that? I was told at rental that I could completely cover any problem for an additional $17 which I agreed to. So I'm thinking the full bill will be something over $100. $180.29 is what I was charged. Very underpowered vehicle and overcharged is how I would characterize the transaction.

Cons: The aux jack didn't work. When I got to Burlingame the shuttle had just left. It doesn't run every 10 minutes as it says and the woman who checked me in lied and said Uber can't drop off at SFO so I should take a cab. Uber does drop off there.

Cons: Sales rep told me my rate would be lowered after I returned the vehicle. I had other options at the time, but I took the reps word and keep the Avis rental. They lied.

Cons: They increased price of my rental

Cons: Nothing

Cons: n/a

Cons: The Avis website needs updating or modifications. The reservation information indicated NOTHING about the address NOT being in the Airport. I requested Fresno airport and got my res. When I when to the counter the man indicated I have reserved the car at an off airport site and that the amount indicated was much higher at FAT (Fresno Air Terminal). I had a good rate since the res. was made long ago. The man did try to assist and offered a better price but STILL NOT what my res. indicated. YOUR EMAIL REPLY IS REQUESTED!!! Rear view mirrors were filthy with spottiing.

Cons: Would have preferred to pay with a debit card for the purchase however an excessive hold would have been placed on my debit card

Cons: I did the reservation online, I drove to this location and they refused to rent me a car because the drop off was in a different location, I'm renting cars every month in Enterprise, never had any problems but this company is a total joke !!

Cons: Would have been nice to just drop keys and go vs wait in line - they had a lot of people waiting, should've had another person at desk to help.

Cons: Really tired looking hotel, amenities were a bit tired and need upgrading. Rules were a bit confusing from Buffett to wifi; a bit confusing and Im confident customers were tricked into paying for services already included on the original agreement.

Cons: Inform people that it is in the airport not at the car rental return.

Cons: price

Cons: I wish that even though I booked this car via Kayak, I still would have been eligible for the AARP discount when I picked the car up at the counter. Budget did upgrade me to a "better" car, but I would have preferred to use the smallest economy vehicle available and with an AARP discount.

Cons: Reservation go 11 pm and the counter was closed!

Cons: The car could have been cleaner.

Cons: My reservation was moved to the airport b/c the branch did not have my car. My rate was to be honored per the Ventura St office and when I got to FAT they would not honor it. I had to call the other branch to have it all clarified and was late leaving town because of the hassle

Cons: They never told me there was an option to do a one way rental meaning pick up at point A and drop off at point B regardless of having called and spoken to 4 people including when I picked it up and dropped it off. The man told me when I picked up that there would be a fee to take the car from Fresno, ca and drop off in Phoenix, az well that fee turned out to be $1,600. Then when I dropped the car off they never said anything about making that charge to my credit card, no signature, no pin, nothing! Just hands me the receipt and said "that's a lot of money" uh yea!!! It's a lot of money, apparently not enough to mention to the customer though. Worst service ever. After calling to try and sort out the charge I was hung up on twice and kept on hold for more than an hour total.

Cons: The price was risen a lot compraring with the final price we had to pay for the vehicle. As you can see my reservation I requested to dropff the car at 5:30 am and we asked and confirm at the pick up point if someone would be at the dropoff location and we were told "yes, is an airport therefore people is 24 hours there" sadly no one was there and we had a flight to catch so we barely made it and we had to drop it roughly .

Cons: No cars available upon check in

Cons: The pick was ok .they missed my confirmation # and mistakenly attempted to charge me full price. When I showed them my confirmation again . They said oh, your right and they where put out a it to have to redo it ,however they did and they tried to still be polite,but you could tell they where ticked off.

Cons: Enterprise

Cons: Final cost was a lot more than the quoted price when signing up

Cons: I got there and they wanted to charge me for the full amount plus deposit on my credit card and I didn't have room and they would not except my debit card without returning flight ticket stubs! I walked away and rented from AVIS and they were wonderful!! Will never try National Again!

Cons: Nothing, it was a great value.