Never use Thrifty again
Cons: They never told me there was an option to do a one way rental meaning pick up at point A and drop off at point B regardless of having called and spoken to 4 people including when I picked it up and dropped it off. The man told me when I picked up that there would be a fee to take the car from Fresno, ca and drop off in Phoenix, az well that fee turned out to be $1,600. Then when I dropped the car off they never said anything about making that charge to my credit card, no signature, no pin, nothing! Just hands me the receipt and said "that's a lot of money" uh yea!!! It's a lot of money, apparently not enough to mention to the customer though. Worst service ever. After calling to try and sort out the charge I was hung up on twice and kept on hold for more than an hour total.