Schenectady Car Rentals

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Schenectady car rental reviews and directory

Thrifty
thrifty
Car rental reviews:
Excellent (8.1, null reviews)
Car rental locations in Schenectady:
2 locations
Thrifty
Locations in Schenectady
1592 State Street
5183725187
851 Old Albany Shaker Road
+1 877 283 0898
  • 8.1
  • 8.6
  • 8.4
  • 7.6
  • 8.2
Recent reviews
10.0 Excellent
May 31 2016
The staff was so friendly and helpful!
Pros: The customer service was great!
10.0 Excellent
Mar 2 2017
Pros: costumer sevice
8.0 Excellent
May 9 2017
Pros: Car was clean and smelled ok. Customer service was friendly
Cons: Not in the airport terminal but that is not that big of a deal since they come and shuttle you back and forth.
10.0 Excellent
Nov 14 2015
Pros: The price was great.
8.0 Excellent
Sep 29 2016
Slightly above average
Pros: Pickup was free of hassles and relatively smooth. Pretty good value.
Cons: Rep at pickup in Latham didn't seem to know what he was doing and had to wait for help from another employee. Car had exterior marks and a cigarette burn on the front passenger seat.
7.2 Good
Oct 11 2016
Hidden costs
Pros: Mo and the crew are great. Like really fantastic customer service. They were awesome.
Cons: The only thing, and it wasn't their fault, was that suddenly there were taxes that were not listed in the reservation. That's shitty. All of a sudden they announced higher airport taxes, even though the thrifty is off-airport. I know they are just going based on the computer, but thrifty needs to fix that. It's a super shitty feeling as a customer to budget a certain amount of money and find out you are paying more
10.0 Excellent
Oct 11 2016
Pros: really helpful staff at the facility
7.6 Good
Nov 8 2016
Albany Rental
Pros: Value
Cons: Offsite pick up
10.0 Excellent
Dec 11 2016
Pros: Staff at the rental office at the Albany, NY office were very pleasant and helpful. They treated you not just as a customer but as a friend. I would rent again there-even though you have to be driven to the office-because of the staff.
6.0 Good
Feb 10 2017
Cons: was not told of a fee for early drop-off. customer service not at all helpful
Dollar
dollar
Car rental reviews:
Okay (5.8, 22 reviews)
Car rental locations in Schenectady:
2 locations
Dollar
Locations in Schenectady
1592 State Street
(518) 372-5187
851 Old Albany Shaker Road
+1 866 434 2226
  • 6.0
  • 6.2
  • 6.2
  • 5.0
  • 5.8
Recent reviews
2.0 Mediocre
Nov 6 2017
Canceled: Rental facility is *not* within the Albany airport as advert
Cons: Dollar claimed to be located within Albany airport, but in fact a shuttle is required to God knows where. Apparently this has been an ongoing problem at this particular location. We canceled and got a car thru Budget right by baggage claim (there's also Avis, Enterprise, Alamo, and others), but if it had been a busy weekend, holiday, etc. we may not have been as lucky.
8.0 Excellent
Nov 12 2015
Good
Pros: Good. Nice that it has a shuttle seevice to airport took under 5 minutes. Nice customer service.
Cons: You can't see the sign for the rental office when coming down the main road. Need more signs!
7.2 Good
Oct 19 2016
Cons: I had asked for a small SUV, and when I checked in that's what I was told we'd have. At the very last minute (after 1:00am!), I was given keys to a Dodge Durango, not a small SUV. I didn't want to take that big a car into cities and parking garages. Luckily, the next morning I was able to exchange it for a much better, smaller, and updated Ford Escape. I also did not receive a clear explanation of a waiver of the toll transponder (I must have thought i was waiving the additional insurance coverage). Therefore I've been charged a hefty "administrative' fee for going through a $1.00 toll - I'm pretty sure if I'd had the rules and consequences described to me, I'd have taken the option to pay for the transponder. It seems like a tricky way for the company to make extra money. (This took place in Albany, not Latham.)
7.2 Good
Oct 24 2016
Pros: Car and price were nice.
Cons: Pick up in Albany was poor.
4.8 Okay
Nov 29 2016
Car had a defective tyre
Pros: Roadside assistance staff very proactive and proposed various options to resolve problem.
Cons: Rental car was not safe to drive with a defective tyre. Complicated procedure for getting a replacement and due date extension places the burden of cost on customer.
6.8 Good
Feb 19 2017
Cons: Debris from last driver left in car. Hate having to wait for shuttle
2.8 Mediocre
Mar 4 2017
Dirty Car
Cons: Car smelled heavily of cigarette smoke. Car lacked washer fluid
5.6 Okay
May 23 2017
Pros: the ez pass
Cons: the hidden upcharge!
10.0 Excellent
Sep 29 2017
In and out. -I like it!
Pros: The car rental experience should not take very long or be dramatic. They did an excellent job of having the car ready, clean, and were very efficient. What else could you ask for!
4.0 Okay
Nov 4 2017
Watch out for the early return policy!
Pros: The people who checked me in were friendly and efficient.
Cons: When I picked up the car, I stated that I wasn't sure whether I would have the car for one or two days. They said "no problem". When I returned it after one day, they slapped me with a $25.00 early return fee. Not a nice policy! They should have warned me and I would have only rented the car for one day and then extended it if I needed it for another day.
Hertz
hertz
Car rental reviews:
Mediocre (2.8, 10 reviews)
Car rental locations in Schenectady:
2 locations
Hertz
Locations in Schenectady
1 Research Circle
+1 518 456 1777
1592 State Street
+1 518 372 5187
  • 3.0
  • 3.0
  • 3.0
  • 2.0
  • 3.0
Recent reviews
2.0 Mediocre
Aug 29 2017
Pros: The car was good.
Cons: Service was horrible.
3.6 Mediocre
Sep 17 2017
Drop off fine no cpmlaints
Pros: No problem Ken with drop off
Cons: Agents couldn't figure out that if the Schenectady office was closed that the Albany airport was the next best option. Kept wanting me to rerun the car either to New Jersey or Syracuse. Neither would get me near my destination. People need to Learn some geography'
Enterprise
enterprise
Car rental locations in Schenectady:
4 locations
Enterprise
Locations in Schenectady
1111 Troy Schenectady Rd
5187861202
1485 State St
+1 518 374 7890
1730 Central Ave
5182181034
19 Airport Rd
+1 518 370 8024
34 travelers who rented a car in Schenectady gave the car agency they used an average rating of 7.1

Car Rental Locations in Schenectady

Schenectady