Excellent stay and service. Other than a small Issue with being checked out early, the stay was very comfortable. Will look to stay in future.
5 stars
The Westin Chennai Velachery
Photos of The Westin Chennai Velachery
Overview
Experience contemporary comfort with a modern flair at The Westin Chennai Velachery. Ideally located minutes from Chennai Airport, our hotel in Velachery, Chennai, is near the city's most celebrated attractions, including world-class shopping and dining. Settle into your sleek and spacious hotel room or suite, featuring our Heavenly Bed, a flat-screen TV, a large work desk, premium bath products, free Wi-Fi access and a minibar. Get energized in our modern Westin WORKOUT fitness studio or refresh in our sparkling outdoor pool. Indulge in a facial or massage at our tranquil signature Heavenly Spa by Westin. Thrill your palate with an array of exceptional restaurant and bar options. Host a corporate business meeting or celebrate a special social occasion in our flexible venues, including over 12,991 square feet of versatile event space, which can accommodate up to 500 attendees. Ideal for both business and leisure, treat yourself to a memorable stay at our hotel in Chennai, India.
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Amenities at The Westin Chennai Velachery
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
General
- Executive lounge access
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- No smoking
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Pool and spa
- Spa
- Indoor pool
- Outdoor pool
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Shared lounge/TV area
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Bicycle rental
- Cooking classes
- Night club
Outdoor
- Garden
- Grill
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of The Westin Chennai Velachery
9.2
Wonderful
472 verified ratings
Wonderful
317
Very good
63
Good
41
Okay
15
Fair
16
Mediocre
12
Poor
8
Summary of reviews
Guests say
Guests praised the hotel's exceptional service, cleanliness, and breakfast options, highlighting the friendly staff and well-maintained facilities. However, some guests expressed concerns about noise from nearby nightclubs and issues with room comfort, including unpleasant odors and late check-in experiences.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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9.1 out of 10
347 reviews
9.7 out of 10
39 reviews
10 out of 10
1 review
9.8 out of 10
2 reviews
All reviews
Pros (+) The staff were amazing. The concierge was my personal Saint after fetching all kinds of things for me when I had NO IDEA how to get them in India -- SIM card, postage stamps, medicines, all done. All the staff had this same great attitude. The breakfast was also pretty extensive with five major buffet tables, mixed Indian and western foods.
Cons (-) The food selection was great, but I think they could have kicked up the quality a little. Eating at the ITC Grand Chola blew Westin out the water no contest.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food at The Westin Chennai Velachery?
The food at The Westin Chennai Velachery is delicious with a lot of variety to choose from. The breakfast is lavish and the staff is very accommodating and friendly.
Are the beds at The Westin Chennai Velachery comfortable?
While some guests found the beds comfortable, others mentioned that the room was damp and had a small mold issue. It's recommended to check the room conditions upon arrival.
Is parking available at The Westin Chennai Velachery?
Yes, parking is available at The Westin Chennai Velachery. However, some guests suggested that better parking arrangements could be made.
What is the best time to visit The Westin Chennai Velachery?
The high season at The Westin Chennai Velachery is in January, while the low season is in April. Consider visiting during the high season for the best experience.
How is the customer service at The Westin Chennai Velachery?
The customer service at The Westin Chennai Velachery is exceptional, with friendly and helpful staff. Some guests specifically mentioned the outstanding guest service provided by the staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider the Noise Level
Some guests found the live music in the hotel to be too loud, affecting their ability to have conversations. If you prefer a quieter environment, it may be best to inquire about the noise level during your stay.
Check for Early Check-in Options
Many guests appreciated the hotel's flexibility with early check-ins. If you have specific timing needs, it might be worth contacting the hotel in advance to arrange for an early check-in if necessary.
Explore Nearby Attractions
The hotel's proximity to Guindy National Park and Chennai Snake Park makes it an ideal choice for nature enthusiasts. Consider planning a visit to these attractions during your stay.
Take Advantage of the Central Location
Guests appreciated the hotel's central location, making it convenient for accessing nearby malls and attractions. Consider utilizing the hotel's proximity to explore the surrounding areas easily.
Inquire About Late Check-out
Some guests were pleased with the hotel's accommodation of late check-out requests. If you require a late check-out, it's advisable to check with the hotel in advance to make suitable arrangements.
Consider Room Cleanliness
While many guests praised the cleanliness of the hotel, a few mentioned minor issues such as a brown spot on the sheet. It may be helpful to inspect the room upon arrival and report any concerns to the staff promptly.
Be Mindful of Dining Options
Some guests found the food choices limited for a 5-star hotel. If dining is an important aspect of your stay, it might be beneficial to explore nearby dining options as well.
Utilize the Hotel Shuttle Service
The complimentary shuttle service to Phoenix Mall was appreciated by guests. If you plan to visit the mall, taking advantage of this service could enhance your overall experience.
Engage with the Customer Experience Team
Several guests highlighted the exceptional service provided by specific staff members. Engaging with the customer experience team, particularly individuals like Kranti, may enhance your overall stay.
Location
154, Velachery Main Road, Velachery, Chennai
What's nearby
- Velachery Aquatic Complex1.1 mi
- Chennai Snake Park1.5 mi
- Chennai Trade Centre2.7 mi
- Theagaraya Nagar3.1 mi
- Shirdi Sai Baba Temple4.2 mi
- Kapaleeshwarar Temple4.5 mi
- St. George's Cathedral4.8 mi
- San Thome Cathedral4.9 mi
- Cholamandal Artists' Village5.1 mi
- Chennai Citi Center Mall5.1 mi
- Madras Light House5.2 mi
- Anna Salai5.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Chennai Velachery
Low season | March |
|---|---|
High season | February |
Average price (weeknight) | $217 |
Average price (weekend night) | $172 |
When to book a room at The Westin Chennai Velachery
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Westin Chennai Velachery
FAQs when booking at The Westin Chennai Velachery
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Value for money | 8.7 |
|---|---|
Distance to city center | 7.8 mi |
Nearest Airport | Chennai |
Distance to airport | 3.7 mi |
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