Palmer House a Hilton Hotel

17 East Monroe Street, Chicago, IL 60603, United States
+1 312 726 7500

Cheapest
rate per night

8.3

Excellent
based on 2,189 reviews
Palmer House a Hilton Hotel - Chicago, IL
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
AMOMAPV $91
snaptravel $97
Expedia $101
AMOMAPV
snaptravel
Expedia

Good to know

Value for money

7.4

Distance to city center

0.3 mi

Location rating

9.4

Nearest Airport

Chicago O'Hare Intl

Distance to airport

15.8 mi

Rooms

Check-in
Check-out

Queen Rooms

$163+

Bed type
Provider
Nightly
Queen bed
$163 per night

King Rooms

$183+

Bed type
Provider
Nightly
King bed
$183 per night
Unknown
$197 per night
King bed
$202 per night
King bed
$202 per night
King bed
$205 per night
Unknown
$209 per night
Unknown
$210 per night
King bed
$219 per night
King bed
$251 per night
King bed
$251 per night
Unknown
$251 per night
King bed
$253 per night
King bed
$259 per night
King bed
$295 per night
King bed
$340 per night

Luxury Rooms

$156+

Bed type
Provider
Nightly
Double bed
$156 per night
Double bed
$157 per night

Deluxe Rooms

$233+

Bed type
Provider
Nightly
Unknown
$233 per night

Executive Rooms

$323+

Bed type
Provider
Nightly
Unknown
$323 per night
Unknown
$371 per night
Unknown
$401 per night
Unknown
$417 per night
Unknown
$522 per night
Unknown
$524 per night

Double Rooms

$101+

Bed type
Provider
Nightly
Double bed
$101 per night
Double bed
$101 per night
Double bed
$109 per night
Unknown
$110 per night
Double bed
$111 per night
Unknown
$111 per night
Unknown
$111 per night
Double bed
$116 per night
Unknown
$145 per night
Unknown
$152 per night
Double bed
$159 per night
Unknown
$168 per night
Double bed
$176 per night
Double bed
$187 per night
Unknown
$187 per night
Double bed
$196 per night
Double bed
$198 per night
Unknown
$224 per night
Double bed
$229 per night
Double bed
$236 per night
Unknown
$241 per night
Double bed
$269 per night
Unknown
$309 per night

Standard Rooms

$109+

Bed type
Provider
Nightly
Unknown
$109 per night
Unknown
$169 per night
Unknown
$187 per night
Unknown
$239 per night
Unknown
$246 per night
Unknown
$271 per night

Reviews

Pros

Cons

Traveler rating

915
438
192
68
31

Time of year

Traveler type

Show reviews that mention

+
great location in 734 reviews
historic hotel in 528 reviews
friendly staff in 403 reviews
beautiful lobby in 265 reviews
comfortable bed in 231 reviews
small room in 167 reviews
coffee maker in 157 reviews
expensive parking in 72 reviews
executive level in 56 reviews
millennium park in 47 reviews
blue line in 43 reviews
mini bar in 43 reviews
free wifi in 34 reviews
wall paper was peeling in 30 reviews
  • Excellent
    Nov 2019
    8.8

    When I called for help with the Internet, I quickly received explicit instructions how to fix the problem. After I thanked them and hung up, I followed the directions and it worked immediately. 5 minutes later, the person who had helped me called me back to make sure I was able to solve the problem. That has NEVER happened to me in 40 years of travel. Extraordinary service that made a HUGE positive impression on me.

    The electronic pad in the room which offered a lot of information about the hotel and the neighborhood did not work when I tried to use it....probably because the hotel’s systems had gone down a few hours before we checked in. It worked the following morning. The Check-in lines were very long, but moved fairly quickly and staff did a good job handling it. This was nobody’s fault.

  • Okay
    Jul 2019
    4.8

    Old rooms with unreliable HVAC systems. AC stuck at 65*F and had a freezing stay. Guest hotline a joke. Service engineer nice but basically told me at 10pm that the room would take hours to earm up to 70 degrees.

  • Excellent
    May 2019
    9.4

    Amazing location and historic facility. The room was comfortable and well appointed, even if some of the features were a bit dated.

    Some of the details were a bit dated (limited elevator services to various floors), and a large hotel can mean a long walk to your room, but we still loved it!

  • Mediocre
    Oct 2018
    4.0

    Lobby

    The room was not want I expected for a 4 star hotel. My room gave the impression of a neglected hotel. By chance I looked behind the tv stand and found a mountain of dust, dirt and debris. The bathroom was uninviting at best. On one day of my stay house keeping did not clean my room. I will not book this hotel in the future.

  • Excellent
    Jun 2018
    8.5

    Good value for the location

    Location was excellent. Staff very kind and attentive, specially the concierge.

    The mattress is kind of soft. Lines in the reception are a bit chaotic. The lobby is spectacular but the seating is not very inviting.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Palmer House a Hilton Hotel has luxurious décor, lavish accommodations, and a five-star service staff that will make every guest feel welcomed and comfortable. This downtown Chicago hotel is also known for its close vicinity to nearby attractions and elegant rooms.

The non-smoking hotel offers guest rooms, suites, and executive rooms for business travelers. Each guest will also be treated to a complimentary continental breakfast every morning, as well as snacks and non-alcoholic drinks. Rooms come equipped with high speed internet and flat-screen televisions. Guests will also enjoy the stunning views of Chicago right from their balcony or patio.

Palmer House a Hilton Hotel offers in-room dining services, as well as dining at one of its restaurants. It has signature restaurants like Lockwood Restaurant and Bar, Potters' Chicago Burger Bar, and Lockwood Bar. The menus highlight classic Chicago cuisine, as well as local ingredients and urban culinary perspectives.

For a relaxing day at the spa, Palmer House a Hilton Hotel has many spa treatments for guests to choose from. The extensive list consists of services like scalp massages, manicures, pedicures, and couples massages. Services can be booked by calling the spa directly.

Nearby attractions are also a prominent draw to the Palmer House a Hilton Hotel, which include the Chicago Symphony Orchestra, the Art Institute of Chicago, and the Lincoln Park Zoo.

Palmer House a Hilton Hotel offers many things to do for a scenic Chicago getaway. From elegant rooms and upscale eateries, it's no wonder business travelers choose this hotel for their next Windy City trip.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

based on 2,189 reviews

8.4

Cleanliness

8.3

Comfort

8.4

Staff

7.4

Value for money

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Internet
Wi-Fi
Fitness center
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business center
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Hot tub
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Wake-up service
Storage available
Linens
Towels
Elevator
Massage
Adapted bath
Additional toilet
Alarm clock
Breakfast in the room
Carbon monoxide detector
Carpeted
Desk
Dining area
Executive lounge access
Family rooms
Fire extinguisher
Flat-screen TV
Free toiletries
Heating
Interconnected room(s) available
Newspapers
Parking garage
Private bathroom
Raised toilet
Roll-in shower
Safety deposit box
Telephone
Toilet
Toilet paper
Toilet with grab rails
Trash cans
Valet parking
Daily housekeeping
Fax/photocopying
Hammam (Turkish bath)
Ironing service
Packed lunches
Shoeshine
Shops (on site)
Pay-per-view channels
Spa and wellness center
First-aid kit
Physical distancing in dining areas
Physical distancing rules
CCTV in common areas
CCTV outside property
Hand sanitizer in guest accommodation and key areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Spa
Indoor pool
Safe
Sauna
Parking (surcharge)
Steam room
Airport shuttle

FAQs when booking at Palmer House a Hilton Hotel

Does Palmer House a Hilton Hotel have special cancellation policies due to coronavirus (COVID-19)?

Does the Palmer House a Hilton Hotel offer fitness classes?

What activities are offered at the Palmer House a Hilton Hotel?

Are there any special massages available at the Palmer House a Hilton Hotel?

What meeting facilities does the Palmer House a Hilton Hotel have?

How much is parking at the Palmer House a Hilton Hotel?

What is the best route from the airport to the Palmer House a Hilton Hotel?

Are there any packages available at the Palmer House a Hilton Hotel?

Where is Palmer House a Hilton Hotel located?

When is check-in time and check-out time at Palmer House a Hilton Hotel?

Does Palmer House a Hilton Hotel offer free Wi-Fi?

Does Palmer House a Hilton Hotel offer free parking?

Does Palmer House a Hilton Hotel offer free airport shuttle service?

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Can you bring pets to Palmer House a Hilton Hotel?

Does Palmer House a Hilton Hotel have a pool?

Photos

All Photos (36)
Bedroom (6)
Bar (1)
Lobby (2)
Lounge (1)

Location

Most Popular Landmarks

  • Symphony Center 276 yd
  • Art Institute of Chicago 327 yd
  • Cloud Gate 416 yd
  • Chicago Cultural Center 430 yd
  • Millennium Park 0.3 mi
  • Chicago Theater 0.3 mi

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