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Palmer House a Hilton Hotel
4 stars

Palmer House a Hilton Hotel

17 East Monroe Street, Chicago, IL 60603, United States
+1 312 726 7500
From
$108
Cheapest

rate per night

7.5
Good

based on 1,226 reviews

Palmer House a Hilton Hotel
Sat 5/4
-
Sun 5/5
Room type
Provider
Nightly total
Standard room
Double room
Executive room

About Palmer House a Hilton Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

Palmer House a Hilton Hotel has luxurious décor, lavish accommodations, and a five-star service staff that will make every guest feel welcomed and comfortable. This downtown Chicago hotel is also known for its close vicinity to nearby attractions and elegant rooms.

The non-smoking hotel offers guest rooms, suites, and executive rooms for business travelers. Each guest will also be treated to a complimentary continental breakfast every morning, as well as snacks and non-alcoholic drinks. Rooms come equipped with high speed internet and flat-screen televisions. Guests will also enjoy the stunning views of Chicago right from their balcony or patio.

Palmer House a Hilton Hotel offers in-room dining services, as well as dining at one of its restaurants. It has signature restaurants like Lockwood Restaurant and Bar, Potters' Chicago Burger Bar, and Lockwood Bar. The menus highlight classic Chicago cuisine, as well as local ingredients and urban culinary perspectives.

For a relaxing day at the spa, Palmer House a Hilton Hotel has many spa treatments for guests to choose from. The extensive list consists of services like scalp massages, manicures, pedicures, and couples massages. Services can be booked by calling the spa directly.

Nearby attractions are also a prominent draw to the Palmer House a Hilton Hotel, which include the Chicago Symphony Orchestra, the Art Institute of Chicago, and the Lincoln Park Zoo.

Palmer House a Hilton Hotel offers many things to do for a scenic Chicago getaway. From elegant rooms and upscale eateries, it's no wonder business travelers choose this hotel for their next Windy City trip.

Photos of Palmer House a Hilton Hotel

Latest deals for Palmer House a Hilton Hotel

Sat 5/4
Sun 5/5
King room
1 king bed
1 king bed
1 king bed
Executive room
bed type unknown
1 double bed
bed type unknown
Queen room
1 queen bed
1 queen bed
1 queen bed
Double room
1 double bed
2 double beds
2 double beds
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Luxury room
1 double bed
1 double bed
1 king bed
Standard room
bed type unknown
1 double bed
1 double bed

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night, not including taxes and fees

Amenities at Palmer House a Hilton Hotel

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business center
  • Cable or satellite TV
  • Free toiletries

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned

Pool and spa

  • Spa and wellness center
  • Massage
  • Heated pool
  • Spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Hypoallergenic
  • No smoking

General

  • Family rooms
  • Interconnected room(s) available
  • Telephone
  • Privacy curtain
  • Storage available

Media and entertainment

  • Radio
  • Cable or satellite TV
  • Pay-per-view channels
  • DVD player

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Pants press

Dining

  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge

Things to do

  • Gift shop
  • Beach access
  • Bicycle rental
  • Beauty salon

Parking and transportation

  • EV charging station
  • Parking
  • Airport shuttle

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Bathroom

  • Hairdryer
  • Bathrobe

Bedroom

  • Fold-up bed
  • Alarm clock

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center

Reviews of Palmer House a Hilton Hotel

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

7.5
GoodBased on 1,226 verified guest reviews
7.7Couples
7.4Families
7.1Solo
7.2Friends

Pros +
Cons -

Traveler type:
Time of Year:
Show reviews that mention
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A
10.0 Wonderful
For the price, location, and history, it was fantastic. Mattresses could be updated, but everything was clean and the staff was polite and helpful. We enjoyed the gorgeous lobby and bar every evening and downstairs Starbucks lower level. A real gift to Chicago.
N
4.0 Mediocre
Rooms are run diwn and feel cramped and not clean.
A
6.0 Okay
I love an old hotel, but this one needs a refresh. My room was dark, had peeling wallpaper and poorly patched plaster, and no coffee maker. Basic amenities (coffee in the room or available in the lounge/lobby; early/late check-in) were only available for an extra charge. I couldn’t find a room service menu, if that was even available. There were multiple loud families on my floor - as a mom, I’m sympathetic, but we paid to be on the executive floors intended for business travelers. It all made jet lag and early meetings more difficult for our team. The staff were kind, but clearly struggling to get staffing levels back where they need to be for such a large hotel. I’ll skip this one on my next trip to Chicago, until it gets some rehab.
L
5.9 Fair
This was our 4th time staying at this formerly grand hotel, and I’m afraid it will be our last. Services at the hotel have been scaled back to a point that is a bit embarrassing and it’s not just the post-pandemic version. In the middle of our stay in Feb 2019 we had room service available on Day 1, then poof it was discontinued on Day 2, never to return. We thought we were in the Twilight zone. The room we had this time had wallpaper peeling, hot water in the showers that was intermittent and a refrigerator that kept your items at a not very refrigerator-like 70 degrees. Anyway Hilton has let this once proud building lapse into irrelevancy and it’s a shame.
J
8.8 Very good
Pros:When I called for help with the Internet, I quickly received explicit instructions how to fix the problem. After I thanked them and hung up, I followed the directions and it worked immediately. 5 minutes later, the person who had helped me called me back to make sure I was able to solve the problem. That has NEVER happened to me in 40 years of travel. Extraordinary service that made a HUGE positive impression on me.
Cons:The electronic pad in the room which offered a lot of information about the hotel and the neighborhood did not work when I tried to use it....probably because the hotel’s systems had gone down a few hours before we checked in. It worked the following morning. The Check-in lines were very long, but moved fairly quickly and staff did a good job handling it. This was nobody’s fault.
P
4.8 Mediocre
Cons:Old rooms with unreliable HVAC systems. AC stuck at 65*F and had a freezing stay. Guest hotline a joke. Service engineer nice but basically told me at 10pm that the room would take hours to earm up to 70 degrees.
A
9.4 Wonderful
Pros:Amazing location and historic facility. The room was comfortable and well appointed, even if some of the features were a bit dated.
Cons:Some of the details were a bit dated (limited elevator services to various floors), and a large hotel can mean a long walk to your room, but we still loved it!
A
4.0 Mediocre
Pros:Lobby
Cons:The room was not want I expected for a 4 star hotel. My room gave the impression of a neglected hotel. By chance I looked behind the tv stand and found a mountain of dust, dirt and debris. The bathroom was uninviting at best. On one day of my stay house keeping did not clean my room. I will not book this hotel in the future.
J
8.5 Very good
Pros:Location was excellent. Staff very kind and attentive, specially the concierge.
Cons:The mattress is kind of soft. Lines in the reception are a bit chaotic. The lobby is spectacular but the seating is not very inviting.
A
9.7 Wonderful
Pros:Over all convenience
Cons:No coffee in the Room

Location

17 East Monroe Street, Chicago, IL 60603

What's nearby

  • Symphony Center273 yd
  • Art Institute of Chicago321 yd
  • Cloud Gate410 yd
  • Chicago Cultural Center425 yd
  • Millennium Park0.3 mi
  • Chicago Theater0.3 mi
  • Grant Park0.4 mi
  • Willis Tower0.5 mi
  • Chicago Riverwalk0.6 mi
  • Chicago Lakefront Trail0.8 mi
  • Magnificent Mile1 mi
  • Shedd Aquarium1.1 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Palmer House a Hilton Hotel

Low season

January

High season

October

Average price (weeknight)

$240

Average price (weekend night)

$197
Cheapest month to stay with an average 39% drop in price.
Most expensive month to stay with an average 120% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Palmer House a Hilton Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Palmer House a Hilton Hotel

  • If you’re after a cheap room at Palmer House a Hilton Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in January and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Palmer House a Hilton Hotel, plan to stay on a Saturday or Thursday. The most expensive day is usually Sunday.
  • The cheapest price a room at Palmer House a Hilton Hotel was booked for on KAYAK in the last 2 weeks was $142, while the most expensive was $357.
  • How long should you stay at Palmer House a Hilton Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Palmer House a Hilton Hotel

  • What are the dining options at Palmer House a Hilton Hotel?

    Palmer House a Hilton Hotel offers dining at signature restaurants like Lockwood Restaurant and Bar, Potters' Chicago Burger Bar, and Lockwood Bar. The menus highlight classic Chicago cuisine, as well as local ingredients and urban culinary perspectives.

  • Are there any nearby attractions to Palmer House a Hilton Hotel?

    Yes, nearby attractions include the Chicago Symphony Orchestra, the Art Institute of Chicago, and the Lincoln Park Zoo, making it a prominent draw to the hotel.

  • What can guests expect from the spa treatments at Palmer House a Hilton Hotel?

    Palmer House a Hilton Hotel offers many spa treatments for guests to choose from, including scalp massages, manicures, pedicures, and couples massages. Services can be booked by calling the spa directly.

  • What are some common concerns about the hotel's rooms?

    Some guests have mentioned concerns about the small size of the rooms, hidden fees, and the need for room updates.

  • What are some positive aspects of the hotel's location?

    The location of the hotel is fantastic, making it easy to get to everything of interest in Chicago. Additionally, the proximity to the theatre district and restaurants is highly appreciated by guests.

  • Does the Palmer House a Hilton Hotel offer fitness classes?

    Keeping fit and having fun at the same time is possible with the fitness classes offered at the Palmer House a Hilton Hotel. Hotel guests pay a rate of $20 per class and can visit the Boot Camp for high-energetic workouts or yoga classes to not only work wonders on the body, but also the mind.

  • What activities are offered at the Palmer House a Hilton Hotel?

    Buckle up for the many activities offered at the Palmer House a Hilton Hotel and enjoy a variety of fun times during your stay. For an excellent tea experience with a range of blends and sandwiches, you can attend the Afternoon Tea from 2:00 to 4:00 pm taking place February to December. For a mysterious experience, you can also pay the award-winning magician Dennis Watkins a visit in the Magic Parlor for incredible magic tricks and mind-reading.

  • Are there any special massages available at the Palmer House a Hilton Hotel?

    As you will already be in Chicago, try the signature Chicago Fire and Ice massage available at the hotel’s spa. Using a mix of cold and hot stones to balance the electromagnetic body field, this innovative massage is the ideal way to decompress and to reduce inflammation as well as improve sleep. As for body wraps, the Palmer House Polish in Vichy is also a signature treatment that fully exfoliates and rejuvenates the body.

  • What meeting facilities does the Palmer House a Hilton Hotel have?

    Whether large or small, events of any kind can take place at the Palmer House a Hilton Hotel, may it be business meetings, wedding receptions, or other events. The hotel features over 130,000 sq ft of space that extends over 3 ballrooms and 78 breakout rooms where you can converse with business partners before or after checking out the spa and the Chicago area. In fact, the hotel’s conference facilities won the 2016 Best of Meetings Today award – so check out the award-winning center.

  • How much is parking at the Palmer House a Hilton Hotel?

    There are various parking options available for guests bringing their car to the Palmer House a Hilton Hotel. There is a self-parking hotel lot with a 24-hour attendant for approximately $55 per day. Slightly cheaper is the non-VIP parking lot across the street from the hotel for $47. Valet Parking is also available for a daily rate of $82.

  • What is the best route from the airport to the Palmer House a Hilton Hotel?

    From Chicago Midway International Airport, it is between 20 to 40m by car to the Palmer House a Hilton Hotel and your vacation time. The most direct route leads via the I-55 N. If you land at O’Hare International Airport, the best route to take is the I-90 E to reach the hotel in 30 to 50m.

  • Are there any packages available at the Palmer House a Hilton Hotel?

    With the Bed & Breakfast package, you can plan the perfect getaway for you or for you and your partner. The package comes with special rates for one of the elegant rooms, complimentary breakfast for two, as well as romantic quality time. The Family Fun Package includes a stay for two adults and two children, complimentary access to the gym, and serves as the perfect weekend gift for the entire family.(Prices checked 05/05/19).

  • Where is Palmer House a Hilton Hotel located?

    Palmer House a Hilton Hotel is located at 17 East Monroe Street in Loop, 0.3 miles from the center of Chicago. Symphony Center is the closest landmark to Palmer House a Hilton Hotel.

  • When is check-in time and check-out time at Palmer House a Hilton Hotel?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Palmer House a Hilton Hotel.

  • Does Palmer House a Hilton Hotel offer free Wi-Fi?

    Yes, Palmer House a Hilton Hotel offers free Wi-Fi.

  • How far is Palmer House a Hilton Hotel from the airport?

    Palmer House a Hilton Hotel is 9 miles from Chicago Midway.

  • Does Palmer House a Hilton Hotel have a pool?

    Yes, Palmer House a Hilton Hotel has a pool onsite.

  • How does KAYAK find such great Palmer House a Hilton Hotel hotel deals?

    KAYAK scours the web for all room deals available at Palmer House a Hilton Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Palmer House a Hilton Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Palmer House a Hilton Hotel.

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Good to know

Value for money

6.9

Distance to city center

0.3 mi

Nearest Airport

Chicago Midway

Distance to airport

8.9 mi