Palmer House a Hilton Hotel

8.4
Excellent

Based on 10,115 reviews
 
17 East Monroe Street, Chicago, IL 60603, United States
  +1 312 726 7500
Palmer House a Hilton Hotel - Chicago, IL
Check-in
Check-out
Compare vs. KAYAK |
TripAdvisor $92
Hilton $97
KAYAK $97
TripAdvisor
per night
Hilton
per night
KAYAK
per night

Good to know

Distance to city center 0.3 mi
Location rating 9.4
Nearest Airport Chicago O'Hare Intl
Distance to airport 15.8 mi

Rooms

Check-in
Check-out

Double Rooms

$96+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$113 per night
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Double bed
$115 per night
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Double bed
$116 per night
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Double bed
$116 per night
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Unknown
$116 per night
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Double bed
$123 per night
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Unknown
$123 per night
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Double bed
$127 per night
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Double bed
$128 per night
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Double bed
$132 per night
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Double bed
$133 per night
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Unknown
$134 per night
IMAGE
Double bed
$138 per night
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Double bed
$139 per night
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Double bed
$139 per night
IMAGE
Double bed
$140 per night
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Unknown
$140 per night
IMAGE
Unknown
$144 per night
IMAGE
Double bed
$145 per night
IMAGE
Double bed
$151 per night
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Double bed
$151 per night
IMAGE
Double bed
$154 per night
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Double bed
$155 per night
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Double bed
$157 per night
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Double bed
$162 per night
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King bed
$169 per night
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Double bed
$169 per night
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Double bed
$187 per night
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Double bed
$189 per night
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Unknown
$189 per night
IMAGE
King bed
$207 per night
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Unknown
$227 per night
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Double bed
$257 per night
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Unknown
$263 per night
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Double bed
$279 per night
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Double bed
$280 per night
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Double bed
$287 per night
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Double bed
$347 per night
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Double bed
$369 per night
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Unknown
$371 per night
IMAGE
Double bed
$96 per night
IMAGE
Double bed
$97 per night

Standard Rooms

$115+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$115 per night
IMAGE
Unknown
$155 per night
IMAGE
Unknown
$162 per night
IMAGE
Unknown
$163 per night
IMAGE
Unknown
$164 per night
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Unknown
$178 per night
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Unknown
$199 per night
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Unknown
$204 per night
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Unknown
$224 per night
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Unknown
$229 per night
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Unknown
$488 per night

Luxury Rooms

$202+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$202 per night
IMAGE
Double bed
$316 per night

Leisure Rooms

$322+

Photo
Bed Type
Provider
Nightly
IMAGE
Double bed
$322 per night

King Rooms

$127+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$127 per night
IMAGE
King bed
$128 per night
IMAGE
Unknown
$144 per night
IMAGE
King bed
$150 per night
IMAGE
King bed
$169 per night
IMAGE
Unknown
$182 per night
IMAGE
King bed
$183 per night
IMAGE
King bed
$198 per night
IMAGE
King bed
$204 per night
IMAGE
Unknown
$235 per night
IMAGE
King bed
$253 per night
IMAGE
King bed
$257 per night
IMAGE
Unknown
$355 per night
IMAGE
Unknown
$467 per night

Executive Rooms

$281+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$281 per night
IMAGE
Unknown
$327 per night

Reviews

Traveler rating

856
407
167
67
28

Time of year

Traveler type

Show reviews that mention

+
beautiful lobby in 334 reviews
bed was very comfortable in 62 reviews
coffee maker in 171 reviews
executive level in 45 reviews
free wifi in 41 reviews
great location in 833 reviews
great staff in 404 reviews
hilton honors in 34 reviews
historic hotel in 586 reviews
maker in the room in 608 reviews
millennium park in 52 reviews
old world in 10 reviews
small room in 197 reviews
staff was rude in 320 reviews
valet parking in 100 reviews
walking distance in 38 reviews
wall paper in 18 reviews
  • Okay
    Jul 2019
    4.8

    Old rooms with unreliable HVAC systems. AC stuck at 65*F and had a freezing stay. Guest hotline a joke. Service engineer nice but basically told me at 10pm that the room would take hours to earm up to 70 degrees.

  • Excellent
    May 2019
    9.4

    Amazing location and historic facility. The room was comfortable and well appointed, even if some of the features were a bit dated.

    Some of the details were a bit dated (limited elevator services to various floors), and a large hotel can mean a long walk to your room, but we still loved it!

  • Mediocre
    Oct 2018
    4.0

    Lobby

    The room was not want I expected for a 4 star hotel. My room gave the impression of a neglected hotel. By chance I looked behind the tv stand and found a mountain of dust, dirt and debris. The bathroom was uninviting at best. On one day of my stay house keeping did not clean my room. I will not book this hotel in the future.

  • Excellent
    Jun 2018
    8.5

    Good value for the location

    Location was excellent. Staff very kind and attentive, specially the concierge.

    The mattress is kind of soft. Lines in the reception are a bit chaotic. The lobby is spectacular but the seating is not very inviting.

  • Excellent
    Nov 2017
    9.7

    Over all convenience

    No coffee in the Room

  • Excellent
    Nov 2017
    8.8

    Great hotel

    Better mattress and pillows

  • Excellent
    Jul 2017
    10.0

    Great place to stay in Chicago!

    We visited Chicago to see Hamilton. The hotel is in a great location, within walking distance to restaurants and attractions, very close to the Private Bank Theater where Hamilton is playing. We arrived slightly early and worried about getting into our room, but the staff were able to accommodate us. All the staff we encountered were extremely friendly. The self-park was included in our stay and very convenient. We had a king bed room which was very nice and clean. Overall very pleased!

  • Poor
    May 2017
    2.0

    Very small rooms and poor room service.

  • Excellent
    Feb 2017
    8.2

    Nice Hotel

    The lobby is amazing.

  • Excellent
    Feb 2017
    9.7

    Overall Very Good

    The room was very clean. The hotel had many amenities and provided a comfortable home away from home.

    I was approached by beggars both in front of the hotel (on the sidewalk) and in the hotel lobby. It would have been nice for security to be a bit tighter.

  • Excellent
    Feb 2017
    9.1

    Decor, ambiance, comfy bed and linens, great shower, great mirror in the bathroom, we were pleasantly suprised to see that we were able to open the windows in the room, we like fresh air.

    The wall paper was peeling in the bathroom.

  • Excellent
    Feb 2017
    10.0

    We arrived early and tried to check in.Were advised room not ready, but in a hour and we were being upgraded. Two hours later that room was gone, but we could wait for the upgraded room or take our confirmed room (smaller,etc) then.Decided to wait on 23rd floor where the upgraded room was located--very pleasant but took another 40 minutes. It was god to wait and worth it but,..........................,

    had two double beds. would have liked queen beds as we were three ladies, two of whom are larger.... Everything else was GREAT

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About

Overview

Palmer House a Hilton Hotel has luxurious décor, lavish accommodations, and a five-star service staff that will make every guest feel welcomed and comfortable. This downtown Chicago hotel is also known for its close vicinity to nearby attractions and elegant rooms. The non-smoking hotel offers guest rooms, suites, and executive rooms for business travelers. Each guest will also be treated to a complimentary continental breakfast every morning, as well as snacks and non-alcoholic drinks. Rooms come equipped with high speed internet and flat-screen televisions. Guests will also enjoy the stunning views of Chicago right from their balcony or patio. Palmer House a Hilton Hotel offers in-room dining services, as well as dining at one of its restaurants. It has signature restaurants like Lockwood Restaurant and Bar, Potters' Chicago Burger Bar, and Lockwood Bar. The menus highlight classic Chicago cuisine, as well as local ingredients and urban culinary perspectives. For a relaxing day at the spa, Palmer House a Hilton Hotel has many spa treatments for guests to choose from. The extensive list consists of services like scalp massages, manicures, pedicures, and couples massages. Services can be booked by calling the spa directly. Nearby attractions are also a prominent draw to the Palmer House a Hilton Hotel, which include the Chicago Symphony Orchestra, the Art Institute of Chicago, and the Lincoln Park Zoo. Palmer House a Hilton Hotel offers many things to do for a scenic Chicago getaway. From elegant rooms and upscale eateries, it's no wonder business travelers choose this hotel for their next Windy City trip.

KAYAK

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.4 Excellent

Based on 10,115 reviews

9.4

Location

8.3

Vibe

3.9

Comfort

1.6

Pool

Things to Know

  • Nice building
  • Pleasant entrance area

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business center
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24hr front desk
Safe
Storage available
Elevator
Massage
Hairdryer
Sauna
Parking (surcharge)
Steam room
Laundry facilities
Golf
Airport shuttle

Location

Most Popular Landmarks

  • Symphony Center 276 yd
  • Art Institute of Chicago 327 yd
  • Cloud Gate 416 yd
  • Chicago Cultural Center 430 yd
  • Millennium Park 0.3 mi
  • Chicago Theater 0.3 mi

Chicago Travel Guide

Learn about Chicago on KAYAK

Getting Around

Chicago Midway 8.9 mi
Chicago O'Hare Intl 15.8 mi
Chicago-Union 0.7 mi
Summit, Illinois 11.1 mi

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