Everything. I liked everything. The capsules and showers and staff. Awesomeness.
That I couldn't stay longer... I loved everything about the room.
The staff was friendly, the rooms were clean and in impeccable shape. The space provided was great (chamber suit). There were plenty of outlets..thoughtful situated. Very convenient to have the shower in a separate room from the toilet. The controls for the room temperature were within our command. Free cocktails every night from 7-8, amazing! And the location of the hotel was right near a bunch if restaurants, the Chicago institute of art and the Grant Park.
That' the windows could not be opened, so the room could not be ventilated and freshen the air.
Gym kind of sucks.
Loved that the room was half vanity and bathroom. When people travel they're always getting ready for something. Make sense you give them ample place to do it.
The coffee shop has gone down hill
Staff is wonderful.
Room service was inconsistent. Ordered same sandwich twice, received completely different sandwich and sides.
Location, friendly staff
happy hour from 7-8, free drinks for hotel guests
We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.
Smart design and great service!
Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace. Additionally the staff was very helpful, informative at check-in, and incredibly friendly. Also the Hosted Social Hour is an absolute must do!
There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).
My boyfriend and I decided to have a fancy night out and found a great deal for Virgin Hotels Chicago. It was for only one night but we wished it could have been a week! Everything was amazing. Check-in and check-out service was fast, easy, and staff were all so friendly and accommodating. Our room was gorgeous, most amazing bed we've ever slept on! Overall, Virgin Hotels had an amazing vibe to it, very hip and fancy. Absolutely recommend!!!
That we didn't get to stay longer!
GREAT design, beautiful art, comfortable, clean, easy and has a personality. Also, mini bar is reasonably priced, which really says a lot. Also, the process to get in and get out was so simple and efficient, I'll be staying there the next time I head back to Chicago.
With a stay at Virgin Hotels Chicago, you'll be centrally located in Chicago, steps from Chicago Theatre and 8 minutes by foot from Millennium Park. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has 1430 square feet (133 square meters) of space consisting of a conference center and meeting rooms.
Based on 3,164 reviews
Value for money
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