It was very quiet, and the location was fabulous. We like the hotel’s unique aesthetic. The cleaning crew came a bit too early though, and the pillows could be a bit more comfy.
4 stars
Virgin Hotels Chicago
Photos of Virgin Hotels Chicago
Overview
Virgin Hotels Chicago is the perfect destination for guests who want a unique and eclectic hotel experience. Featuring modern amenities and creative rooms, it is the perfect hotel for guests looking to take a break from the ordinary.
Located in the heart of downtown Chicago, this boutique hotel in the Chicago Loop is steps away from the shopping, restaurants, and boutiques on Michigan Avenue's Magnificent Mile. The hotel's amenities include five on-site restaurants, a rooftop bar, nightclub, and ample meeting and social spaces. Guests can indulge in luxury services and relaxing treatments at the spa. Chicago is known for being an artistic and cultural hub of America, and guests will want to take advantage of having popular sites right outside the lobby door. Millennium Park, Art Institute of Chicago, Chicago Theater, Bridgehouse and Chicago River Museum, Chicago Public Library, Ford Center Theater, Marina City, Goodman Theatre, and House Of Blues - Chicago are all minutes away.
Accommodations are innovative and creative. The hallway, closet, and bathroom are one comfortable dressing room area, while privacy doors close to create a personal sleeping space, ideal for working, recharging, and playing. Amenities include free wifi, 42-inch flat-screen LG Smart TV, and stocked minibars. Pets are welcomed on the premise.
There are a variety of options on-site. Miss Ricky's is classic American diner fare with a twist, Commons Club is a social club features small plates and specialized cocktails, and Two Three Zero is a coffee bar during the day and an intimate wine bar at night.
Latest deals for Virgin Hotels Chicago
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Virgin Hotels Chicago
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
- Private bathroom
Things to do
- Eco tourism
- Beach access
- Bicycle rental
- Board games/puzzles
General
- Family rooms
- Seating area
- Soundproof rooms
- Storage available
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
Laundry
- Ironing service
- Laundry service
- Iron and ironing board
Pool and spa
- Sauna
- Steam room
Media and entertainment
- Radio
- Flat-screen TV
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of Virgin Hotels Chicago
8.7
Very good
2182 verified ratings
Wonderful
1507
Very good
355
Good
150
Okay
68
Fair
43
Mediocre
18
Poor
41
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, highlighting the cleanliness and service quality. However, many reviews pointed out issues with noise levels, small room sizes, and concerns about value for price, making it feel more like a 3-star hotel than expected.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
132 reviews
8.8 out of 10
1 review
9.3 out of 10
16 reviews
All reviews
Pros (+) Liked the retro look inside the rooms!
Cons (-) This hotel is just way too loud with people partying right up front. Didnt even feel safe.
Pros (+) Bed was very comfortable. Room very clean.
Cons (-) The room was a little noisy from outside noise.
Pros (+) Everything. I liked everything. The capsules and showers and staff. Awesomeness.
Cons (-) That I couldn't stay longer... I loved everything about the room.
Pros (+) The staff was friendly, the rooms were clean and in impeccable shape. The space provided was great (chamber suit). There were plenty of outlets..thoughtful situated. Very convenient to have the shower in a separate room from the toilet. The controls for the room temperature were within our command. Free cocktails every night from 7-8, amazing! And the location of the hotel was right near a bunch i...
Cons (-) That' the windows could not be opened, so the room could not be ventilated and freshen the air.
Read more
Cons (-) Gym kind of sucks.
Pros (+) Loved that the room was half vanity and bathroom. When people travel they're always getting ready for something. Make sense you give them ample place to do it.
Cons (-) The coffee shop has gone down hill
Pros (+) Staff is wonderful.
Cons (-) Room service was inconsistent. Ordered same sandwich twice, received completely different sandwich and sides.
Pros (+) Location, friendly staff
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's location?
The hotel is located in the heart of downtown Chicago, steps away from popular attractions like Millennium Park, the Art Institute of Chicago, and the Chicago Theater. It's also close to shopping, restaurants, and boutiques on Michigan Avenue's Magnificent Mile.
What are the dining options at the hotel?
The hotel offers a variety of dining options, including Miss Ricky's, which serves classic American diner fare with a twist, Commons Club, featuring small plates and specialized cocktails, and Two Three Zero, a coffee bar during the day and an intimate wine bar at night.
Are pets allowed at the hotel?
Pets are welcomed on the premise, and there are increased accessibility and allergy-free room options available for guests with pets.
What are the hotel's unique room features?
The accommodations are innovative and creative, with a comfortable dressing room area that can be closed off to create a personal sleeping space. The rooms also feature free wifi, 42-inch flat-screen LG Smart TVs, and stocked minibars.
What can guests expect from the hotel's staff and service?
The staff at the hotel are known for being excellent and friendly. They are attentive and willing to assist with deliveries of items ordered online. The hotel also offers luxury services and relaxing treatments at the spa.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests praised the fantastic views from the rooms, especially those facing the city or river. Consider requesting a room with a view for a more enjoyable stay.
Enjoy the Rooftop Bar
Guests highly recommended visiting the rooftop bar, Cerise, for its great atmosphere and views. It's a perfect spot to unwind and take in the cityscape.
Check Out Nearby Attractions
The hotel's proximity to popular attractions like Millennium Park, Cloud Gate, and the Chicago Riverwalk makes it convenient for sightseeing. Take advantage of the central location to explore these iconic spots.
Be Mindful of Noise
Some guests mentioned noise disturbances, particularly from the nearby El trains and rooftop bar. If sensitive to noise, consider requesting a room away from potential sources of disturbance.
Consider Room Layout
The innovative room layout, with a combined dressing room and bathroom area, may not suit all preferences. Review the room layout before booking, especially if privacy or space is a priority.
Pet-Friendly Accommodation
If traveling with pets, the hotel welcomes them, but it's advisable to inquire about any associated charges and policies beforehand.
Explore On-Site Dining Options
Guests enjoyed the diverse dining options within the hotel, such as Miss Ricky's and Commons Club. Take advantage of the convenience and quality of these on-site restaurants.
Be Aware of Amenity Fees
Some guests expressed a desire to opt out of the amenities fee. It's recommended to inquire about this fee and its inclusion when making a reservation.
Transportation Considerations
While the hotel's location near a train station is convenient for exploring the city, guests encountered challenges with booking taxis. Consider alternative transportation options if needed.
Housekeeping and Room Service
Guests reported inconsistent housekeeping and limited room service hours. It's advisable to manage expectations regarding these services and communicate any specific needs with the hotel staff.
Location
203 North Wabash Avenue, Chicago, IL 60601
What's nearby
- Chicago Theater148 yd
- Michigan Avenue Bridge361 yd
- Millennium Park0.3 mi
- Art Institute of Chicago0.5 mi
- Magnificent Mile0.6 mi
- Michigan Avenue0.6 mi
- Chicago Board of Trade Building0.7 mi
- Willis Tower0.7 mi
- Grant Park0.7 mi
- River North0.8 mi
- Museum of Contemporary Art0.8 mi
- Navy Pier1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Virgin Hotels Chicago
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $345 |
Average price (weekend night) | $386 |
When to book a room at Virgin Hotels Chicago
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 9.2 mi |
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