Overview

Prices are in United States Dollars. close

Swissôtel Chicago

323 East Wacker Drive, Chicago, IL 60601, United States
+1 312 565 0565

$181+

Check in
Check out
Rates

Overall guest ratings

8.6/10 Excellent
Based on 2,383 reviews
See all reviews

Review highlights

  • 8.9
  • 8.2
  • 7.7
  • 6.0

Good to know

  • Clean rooms
  • Great view
  • Wonderful sightseeing

Nearby

    Show all

    About

    Swissotel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissotel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012 and Geneva Restaurant completed in 2015.

    Less More accorhotels.com

    Amenities

    • Wi-Fi
    • Fitness center
    • Facilities for Disabled Guests
    • Business center
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
    • Wedding services
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 2,383 reviews
    • 8.9 "Location is great."
    • 8.2 "Great service."
    • 7.7 "Nice rooms."
    • 7.5 "Good cleanliness."
    • 7.0 "Good pool."
    • 6.0 "Breakfast is mediocre."
    • 4.0 "Value below average."
    • 3.1 "Disappointing internet connection."
    View all review categories

    Overall Rating

    8.6 Excellent
    Based on 1,096 reviews
    • 8.4 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.1 "Nice rooms."
      9.8 "98% thought the view was good."
      7.2 "72% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
      7.3 "73% liked the big bathroom."
    • 6.6 "Pool is mediocre."
    • 6.6 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.2 "Vibe was decent."
      6.5 "65% thought the atmosphere was somewhat friendly."
    • 6.0 "Food is average."
      5.2 "Only 52% were satisfied with the menu."
    • 5.8 "Breakfast is mediocre."
    • 3.5 "Value below average."
      3.0 "70% thought it was overpriced."
      1.4 "The price was too high for 86%."
    • 2.4 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
      1.0 "90% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.6 Excellent
    Based on 738 reviews
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.5 "85% said the concierge service was amazing."
    • 8.4 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.3 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
    • 7.6 "Nice rooms."
      9.8 "98% thought the view was good."
      8.6 "86% thought rooms were spacious."
      7.2 "72% liked the big bathroom."
    • 7.3 "Good pool."
    • 6.4 "Breakfast is mediocre."
    • 5.8 "Food is average."
    • 3.7 "Value below average."
      3.8 "62% thought it was overpriced."
      1.0 "The price was too high for 90%."
      4.3 "57% said the breakfast was too expensive."
    • 3.0 "Disappointing internet connection."
      3.8 "62% thought it was overpriced."
      1.0 "90% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.6 Excellent
    Based on 357 reviews
    • 8.9 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.5 "Good cleanliness."
      8.6 "86% thought it was clean."
    • 7.0 "Nice rooms."
      6.4 "Beds were acceptable for 64%."
      5.1 "For only 51%, the bathroom was ok."
      6.9 "Only 69% said rooms were clean enough."
    • 6.3 "Food is average."
    • 6.1 "Breakfast is mediocre."
    • 4.1 "Value below average."
      4.2 "58% thought it was overpriced."
    • 3.4 "Internet is poor."
      4.2 "58% thought it was overpriced."
    View all review categories

    Overall Rating

    8.5 Excellent
    Based on 190 reviews
    • 9.0 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.8 "Location is great."
    • 8.0 "Comfort level is high."
      7.6 "76% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.8 "Nice rooms."
      9.8 "98% thought the view was good."
      7.6 "76% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
    • 6.7 "Pool is mediocre."
    • 6.1 "Food is average."
    • 3.9 "Value below average."
      3.5 "65% thought it was overpriced."
      1.0 "The price was too high for 90%."
    • 2.9 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
      1.2 "88% said the wifi quality was bad."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Great view"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent Reviews

    More
    More
    More

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close