Swissotel Chicago

Swissotel Chicago

323 East Wacker Drive, Chicago, IL 60601, United States
+1 312 565 0565

rate per night


based on 800 reviews

Swissotel Chicago
Thu 12/8
Mon 12/12

About Swissotel Chicago

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.

The Swissotel Chicago is a luxury property in the heart of the city. Part of the Magnificent Mile, with its premiere restaurants, shops, and attractions, it sits at the meeting point of the Chicago River and Lake Michigan. Guests are just steps from the water’s edge as well as easy walking distance from Millennium Park, the Art Institute of Chicago, Aon Center, Wrigley Building, and most of the city’s landmarks. As part of The Loop, it is also an excellent spot for all public transportation hubs.

With its award-winning architecture, the stylish all-glass property offers an amenities-rich setting, with 662 over-sized and luxurious rooms or suites spread over its 43 floors. Enjoy a daily workout at the Penthouse Fitness Center, or just visit for its panoramic views. There are also daily Vitality activities in this wonderful space, as well as a variety of expert massage treatments.

Dining at the Swissotel Chicago includes The Palm, a noted steakhouse with excellent breakfast buffet options, too. There is a lobby lounge, Amuse with cocktails and a small plate menu, and Geneva, a popular brunch and breakfast destination. Additionally, room service is always available.

Ten miles from Midway International Airport and 15 from Chicago O’Hare, the Swissotel Chicago is a business-friendly property with 65,000 square feet of meeting space, multilingual staff, conference facilities, banqueting space, business center, Wi-Fi, and dry cleaning. Valet parking is an option and many rooms have executive work areas.

For business or pleasure, the Swissotel Chicago is a great choice for experiencing all that the city has to offer.

Photos of Swissotel Chicago

Latest deals for Swissotel Chicago

Thu 12/8
Mon 12/12
Show deals with
Queen Rooms($296)
Queen room
2 queen beds

2 queen beds



$296 totalPrestigia
Classic Rooms($95 - $561)
Classic room
2 double beds

2 double beds


1 king bed

1 king bed



$98 totalPrestigia
1 king bed

1 king bed



$102 totalPrestigia
Standard Rooms($55 - $1,733)
Standard room
bed type unknown
bed type unknown


$55 totalSuperTravel
bed type unknown
bed type unknown


$126 totalPriceline
bed type unknown
bed type unknown


$140 totaltravelup
Executive Rooms($431 - $776)
Executive room
1 king bed

1 king bed


bed type unknown
bed type unknown


1 king bed

1 king bed


Double Rooms($130 - $574)
Double room
1 king bed

1 king bed



$130 totalPrestigia
2 double beds

2 double beds



$138 totalModetour
bed type unknown
bed type unknown


$144 totaltravelup
King Rooms($131 - $621)
King room
bed type unknown
bed type unknown


bed type unknown
bed type unknown


bed type unknown
bed type unknown


$187 totalDespegar
Resort Rooms($87 - $349)
Resort room
bed type unknown
bed type unknown


$87 totalSuperTravel
bed type unknown
bed type unknown


$135 totalSuperTravel
bed type unknown
bed type unknown


$142 totalPrestigia
Deluxe Rooms($355)
Deluxe room
bed type unknown
bed type unknown


$355 totalzenhotels
Premier Rooms($116 - $552)
Premier room
bed type unknown
bed type unknown


1 king bed

1 king bed



$244 totalTravelocity
1 king bed

1 king bed



$484 totalPrestigia

Amenities at Swissotel Chicago

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business center
  • Flat-screen TV
  • Cable or satellite TV

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Enhanced cleaning
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Safe
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Wedding services
  • Ticket service
  • Business center
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk


  • Wi-Fi (surcharge)
  • Internet
  • Linens
  • Towels
  • Shampoo
  • Free toiletries
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner


  • River view
  • Family rooms
  • Seating area
  • Lake view
  • Landmark view
  • Telephone
  • Carpeted
  • City view
  • Storage available


  • Wine glasses
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Coffee shop


  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Multi-lingual staff
  • Hypoallergenic
  • No smoking

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels

Things to do

  • Gift shop
  • Beach access
  • Bicycle rental
  • Pool table

Parking and transportation

  • Parking
  • Valet parking
  • Private parking


  • Computer use available
  • Fax/photocopying
  • Desk


  • Laundry service
  • Iron and ironing board


  • Alarm clock
  • Sofa bed

Family friendly

  • Cribs available
  • Babysitting/child services (surcharge)


  • Fitness center

Reviews of Swissotel Chicago

GreatBased on 800 verified guest reviews

Pros +
Cons -

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Newest first
10.0 Excellent
Pros:The room was clean, the views were spectacular, and the shower head was the best ever. The kind of place where you want to take their shower products home with you afterwards!
Cons:We stayed in a double queen room. The beds were more like full sized just FYI If you’re trying to squeeze two adults in each bed
10.0 Excellent
Pros:Staff nice. Enjoyed grab and go food area. Amazing view from my room 1505
Cons:Wifi did not work at any point. Sometimes front desk lines long.
10.0 Excellent
Pros:Clean, spacious room. We had a great view.
9.1 Excellent
Pros:Corner PREMIER rooms had unbeatable views of the river, downtown and the lake.
10.0 Excellent
Pros:Swissotel is located perfectly by everything! Clean, comfort, room 3401 has a PERFECT view!! Staff was excellent!!
10.0 Excellent
Pros:View was amazing and great location!
5.7 Passable
Pros:Location and views
Cons:There was no hot water, staff were not helpful. I never experienced this at anywhere before. there was no hot water for shower and had to check out with no shower!
10.0 Excellent
Pros:Location, view of navy pair and the room was clean!
7.4 Good
Pros:Convenient location for where I had to be. Unfortunately, didn't do much other than sleep in the room.
Cons:Usually, when there's a switch at the door, it works a floor lamp but there was no door. Had to call downstairs to figure out how to work the shower in the tub/shower. One of the bedside lamps flickered every time the table was tapped. Finally, it almost seemed like this room is used to stock other rooms when things break.
3.1 Poor
Pros:It was an aweful experience. The staff was rude and the rooms were filthy.
Cons:My car was Lost in valet for 24 hours and returned damaged. Seeking legal action.


323 East Wacker Drive, Chicago, IL 60601

What's nearby

  • Chicago Riverwalk248 yd
  • Millennium Park0.4 mi
  • Chicago Lakefront Trail0.4 mi
  • Chicago Cultural Center0.4 mi
  • Cloud Gate0.4 mi
  • Chicago Theater0.4 mi
  • Magnificent Mile0.5 mi
  • Art Institute of Chicago0.6 mi
  • Symphony Center0.7 mi
  • 360 CHICAGO0.8 mi
  • Grant Park0.8 mi
  • Navy Pier0.9 mi



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Swissotel Chicago

  • Swissotel Chicago is located at 323 East Wacker Drive in Loop, 0.9 miles from the center of Chicago. Chicago Riverwalk is the closest landmark to Swissotel Chicago.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at Swissotel Chicago.

  • Swissotel Chicago is 9.5 miles from Chicago Midway.

  • KAYAK scours the web for all room deals available at Swissotel Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Swissotel Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Swissotel Chicago.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

0.9 mi

Location rating


Nearest Airport

Chicago All airports

Distance to airport

0.6 mi