citizenM Chicago Downtown

4 stars
Wed 2/25
-
Thu 2/26
1 room, 2 guests
Deals from
$164
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, bed type unknown
$164
Double room, bed type unknown
$331
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

citizenM Chicago Downtown is your launch pad to the Windy City. Step out to snap a selfie at Cloud Gate (locals call it the Bean), stroll along the Chicago Riverwalk just one block away, or dive into culture at Millennium Park and the Art Institute. Inside, you’ll find XL king-size beds, blackout blinds, mood lighting, and tablet-controlled everything – yes, even the curtains. Fast, free Wi-Fi and Chromecast come as standard, as do the cocktails worth dreaming about at our bar. canteenM is ready with food and drinks 24/7, and there’s a stylish living room for work or wind-down. Fancy a brainstorm? societyM meeting rooms are ready. You’re just minutes from Union Station, the Michigan Avenue bus stop and all that downtown Chicago has to show off. Sleep, stream, sip and repeat – all in the heart of it.
8.9
Very good rating
Based on 1,315 verified guest reviews

Latest deals for citizenM Chicago Downtown

Wed 2/25
-
Thu 2/26
Type of stay
Booking link
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at citizenM Chicago Downtown

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Toilet with grab rails
  • Pets not allowed
  • Upper floors accessible by elevator

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Tablet
  • TV
  • Smartphone dock

Bathroom

  • Raised toilet
  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Business center
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • 24hr front desk

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator

General

  • Telephone
  • Storage available

Laundry

  • Iron and ironing board

Workspace

  • Desk

Fitness

  • Fitness center

Reviews of citizenM Chicago Downtown

8.9
Very good
1315 verified ratings
Wonderful
873
Very good
226
Good
100
Okay
34
Fair
31
Mediocre
21
Poor
30

Summary of reviews

Guests say
Guests loved the hotel's excellent location, with many mentioning its proximity to tourist attractions and convenience. The atmosphere was often described as friendly, with helpful staff contributing to a positive experience. However, there were significant concerns regarding cleanliness and service, with multiple reviews noting that rooms were not cleaned properly and staff were sometimes unhelpful.
AI-Generated from customer reviews
Location10 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
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Score by provider

All reviews

8.0
Very good
David, May 2025
Other than the difficulty with bed entry and egress issues for a couple, this hotel was sufficient for our needs.
10
Wonderful
Carroll, Mar 2025
It was fabulous. Great experience. When I’m in Chicago this is where I’ll stay

Location

80 East Wacker Place, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge228 yd
  • Chicago Theater282 yd
  • Millennium Park0.3 mi
  • Art Institute of Chicago0.5 mi
  • Magnificent Mile0.5 mi
  • Michigan Avenue0.5 mi
  • Chicago Board of Trade Building0.7 mi
  • Museum of Contemporary Art0.7 mi
  • River North0.8 mi
  • Willis Tower0.8 mi
  • Grant Park0.8 mi
  • Navy Pier1.1 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about citizenM Chicago Downtown

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
October
$142
$217
Cheapest month to stay with an average 34% drop in price.
Most expensive month to stay with an average 313% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at citizenM Chicago Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at citizenM Chicago Downtown

  • If you’re after a cheap room at citizenM Chicago Downtown, then you should consider staying during the low season. The cheapest deals can generally be found in January and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at citizenM Chicago Downtown, plan to stay on a Sunday or Wednesday. The most expensive day is usually Friday.
  • The cheapest price a room at citizenM Chicago Downtown was booked for on KAYAK in the last 2 weeks was $121, while the most expensive was $678.
  • How long should you stay at citizenM Chicago Downtown? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at citizenM Chicago Downtown

  • Where is citizenM Chicago Downtown located?

    citizenM Chicago Downtown is located at 80 East Wacker Place in Loop, 0.8 miles from the center of Chicago. Michigan Avenue Bridge is the closest landmark to citizenM Chicago Downtown.

  • When is check-in time and check-out time at citizenM Chicago Downtown?

    Check-in time is 2:00 PM and check-out time is 11:00 AM at citizenM Chicago Downtown.

  • Does citizenM Chicago Downtown offer free Wi-Fi?

    Yes, citizenM Chicago Downtown offers free Wi-Fi.

  • How far is citizenM Chicago Downtown from the airport?

    citizenM Chicago Downtown is 9.3 miles from Chicago Midway.

  • How does KAYAK find such great citizenM Chicago Downtown hotel deals?

    KAYAK scours the web for all room deals available at citizenM Chicago Downtown in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM Chicago Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM Chicago Downtown.

Nearby hotels and places to stay

3-star hotel
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3-star hotel
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3-star hotel
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4-star hotel
28% cheaperClub Quarters Hotel Wacker at Michigan, Chicago8.2 Excellent (3,702 reviews)0.06 miFitness center, Bar/Lounge, Room service$94+
3-star hotel
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5-star hotel
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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.7
0.8 mi
Chicago Midway
9.3 mi