Pros (+) I have to improve some important details; such as a warm and personalized welcome. Clearly you need a structural reorganization.
4 stars
Mayaland Hotel And Bungalows
Km 120 Ctra Merida, Zona Arqueologica, 97751 Chichen Itza, Yucatan, Mexico
Chichen Itza, Mexico
See location+52 998 887 2450Overview
Mayaland Hotel & Bungalows provides a historic setting while in Chichen Itza. This comfortable resort also offers an outdoor pool, and is an easy drive from Piste and Kaua.
Mayaland Hotel & Bungalows treats guests to a 24-hour reception, an express check-in and check-out feature and babysitting/child services. Guests can enjoy the recreational activities on offer, such as billiards, bicycle rental and a playground. It also has superb facilities for meetings and events.
The resort features 48 rooms, all of which are filled with a variety of amenities to ensure an enjoyable stay. Each comes with a flat-screen TV with cable / satellite channels, as well as a private en suite.
Mayaland Hotel & Bungalows is under a 15-minute drive from Chichen Itza International Airport and Sacred Cenote is a short stroll away. Hiking and horse riding are available nearby.
Latest deals for Mayaland Hotel And Bungalows
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Mayaland Hotel And Bungalows
- Room service
- Free Wi-Fi
- Business center
- Cable or satellite TV
- Airport shuttle
- Meeting/Banquet facilities
- Internet
- Parking
- Laundry facilities
- Hairdryer
Services and conveniences
- Business center
- Express check-out
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Things to do
- Gift shop
- Hiking
- Bicycle rental
- Pool table
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Parking and transportation
- Parking
- Airport shuttle
Accessibility and suitability
- Increased accessibility
- Designated smoking area
Family friendly
- Babysitting or child care
- Playground
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Laundry
- Laundry facilities
Dining
- Minibar
General
- Storage available
Health and safety
- Safe
Pool
- Pool
Reviews of Mayaland Hotel And Bungalows
8.8
Very good
2333 verified ratings
Wonderful
1435
Very good
436
Good
297
Okay
87
Fair
36
Mediocre
21
Poor
21
Summary of reviews
Guests say
Guests generally appreciated the hotel's location, highlighting its proximity to attractions like Chichen Itza and the beautiful gardens. However, many reviews pointed out issues with cleanliness, outdated facilities, and a lack of value for the price paid, with several guests expressing disappointment over the food quality and additional charges for amenities.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.9 out of 10
5 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How are the hotel's facilities for meetings and events?
Mayaland Hotel & Bungalows has superb facilities for meetings and events, ensuring a convenient and well-equipped space for any gathering.
What can guests expect from the food quality at the hotel?
The hotel offers outstanding food at the restaurant, providing a delightful dining experience for guests.
Is the hotel's location convenient for visiting Chichen Itza?
Mayaland Hotel & Bungalows is in a perfect location for visiting Chichen Itza, providing easy access to the archaeological site and offering an amazing view of the ruin observatory from the rooms.
How is the cleanliness of the hotel's rooms and facilities?
The property is beautiful and well-maintained, offering comfortable and spacious rooms, although some guests have mentioned specific issues that may need attention.
When is the best time to visit the hotel considering the seasonality?
The high season at Mayaland Hotel & Bungalows is in July, offering an ideal time to experience the hotel's exceptional service and beautiful grounds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the observatory or the Mayan ruins comes highly recommended.
Take Advantage of the Hotel's Proximity to Chichen Itza
The hotel's location adjacent to the Chichen Itza ruins is highly praised by guests. Consider staying here for easy access to the archaeological site.
Be Mindful of Room Selection
Some guests reported that certain rooms were noisy at night due to their proximity to the road. Consider requesting a quieter room if you are sensitive to noise.
Consider Private Tours for Visiting the Ruins
Guests recommended arranging a private tour guide for visiting the ruins to enhance the experience. It's advisable to express specific interests to the guide beforehand for a tailored tour.
Check for Seasonal Closures
The private entrance to the ruins is currently closed due to the pandemic. It's important to check for any seasonal closures or changes in services before planning a visit.
Explore the Hotel Grounds
The hotel's lush and meticulously groomed grounds, as well as the swimming pools, are highlighted as enjoyable features by guests. Take time to explore and enjoy the beautiful gardens.
Be Aware of Potential Room Issues
Some guests reported issues with room amenities such as Wi-Fi reception, water temperature, and cleanliness. It's advisable to communicate any concerns with the hotel staff for prompt resolution.
Plan Dining Options
While the hotel's restaurant received mixed reviews, some guests found the food outstanding, while others were disappointed. Consider exploring dining options in the nearby town of Piste for a traditional and pleasant experience.
Consider Accessibility
Guests with mobility issues should be aware that some of the bungalows are distant from services, and there may be access issues for wheelchairs. It's recommended to inquire about accessibility options before booking.
Be Cautious with Payment Options
Guests recommended being cautious with payment options at the hotel, suggesting paying for each meal separately with a credit card at the table to avoid unexpected charges.
Location
Km 120 Ctra Merida, Zona Arqueologica, 97751 Chichen Itza, Yucatan
What's nearby
- Temple of the Warriors339 yd
- El Castillo437 yd
- Sacred Cenote0.6 mi
- Ik Kil1.7 mi
- Balankanche Cave2.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mayaland Hotel And Bungalows
Low season | April |
|---|---|
High season | December |
Average price (weeknight) | $151 |
Average price (weekend night) | $156 |
When to book a room at Mayaland Hotel And Bungalows
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Chichen ItzaGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 0.9 mi |
Everything you need to know for your stay in Chichen Itza
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