Pros: If you are looking to shut off from the world in luxury, this is the place! I would stay 100 more times if I could. What a magical experience!
Pros: I cannot think of another place like this. From the rooftop in the morning, you are above the treeline and can see such a variety of birds. In a remote location like this, the possibility of seeing more rare/uncommon species is much more likely. Having a rooftop perch allows you a comfortable vantage more often found in observation towers in national parks where you're unlikely to be able to stay as long as you like.
Nighttime as well is incredible, being so far from cities like Cancun, the stars are so plainly visible.
Breakfast was very good, service were all very friendly.
Location so close to Chichen itza was perfect, we were leaving just as the first tourist buses arrived and I believe we didn't get there until 9am or later.
When you go to Chichen Itza do buy a bottle of water as you go in, they are not sold within the park.
Cons: The room was hot when we arrived, as to preserve energy the AC is not left on while the rooms are unused.
Personally this was not at all a drawback, merely to be expected, but if you are not someone ok with spiders etc I think it may not be as enjoyable. It is the jungle after all.
It is a VERY long drive if coming from Cancun Int'l airport as we were. This was not a reflection on the hotel, just something to be aware of. Had we to do it over again we would have been sure to leave earlier in the day and take time to hit a restaurant and bank in the city before departing. It was a bit disorienting driving these roads with very few exits at night. You MUST get pesos before heading out as there is nothing between the airport and the toll collection point. We got by trading dollars for pesos with a passing car, but this was again our error, something helpful to know in advance for other travellers!
The lagoon behind the hotel was being serviced and was empty at the time we visited. No matter, it did not take away from the beauty of the location.
Beds were just ok, rather hard, but when you're out and active all day you sleep so deep it really doesn't matter.
Take in the views from the rooftop terrace when you stay at Hotel Okaan. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body scrubs, or body treatments. An outdoor pool and a poolside bar are other highlights, and rooms offer balconies and minibars.
Pros: From the bell boy/concierge, to the restaurant manager, thie staff was fantastic. We stayed for four nights, and felt like everyone started to become family. They went out of their way to make our stay special.
Pros: We had a wonderful stay. Our host, Lucia, was very helpful and kind. Our small Spanish vocabulary wasn't a problem with this English speaking crew. And our breakfast at the restaurant was delicious.
Hotel Chichen Itza is a great choice for a stay in Piste. Guests can take a dip in the outdoor pool or grab a bite to eat at LOS ARCOS, which serves breakfast, lunch, and dinner. A poolside bar and a bar/lounge are other highlights, and rooms offer LED TVs and room service.
Pros: We liked how close VA was to the ruins--you can walk to the back/side entrance! The room was quaint and pretty clean. The restaurant was hit and miss, but the shrimp ceviche, guac, spicy salsa, fresh made tortilla chips, and margaritas were the best I had during my stay in Mexico. The pool was pretty quiet, a nice little oasis after a hot day in the bustle of CI.
Cons: My main complaint is that one of the two days we stayed, the electricity was out for the majority of the morning and afternoon. We were told this would happen when we arrived, but we were merely informed, and no effort was made to compensate us for this huge inconvenience. We spent the morning at the ruins and returned during the hottest part of the day to no air-conditioning, no frozen margaritas, no working credit card machine, and a pool without a functioning filter that quickly became cloudy and gross.
Pros: Excellent location, and very walkable to the ruins. Rooms were tidy and the place was very clean.
Cons: Poor wifi. Often had to move around the hotel to try to find a working signal. Also, didn't realize breakfast was extra.
Pros: Very close to Chichen Itza (walk a bit, maybe 5 minutes, then you are in Chichen Itza). Meal plan is convenient. If you are using resort standard, i.e. someone treats you like prince and princess then this is not up to the standard. If you just want a clean and nice place to stay with easy access to the ruin, this place is perfect.
Cons: Receptionist is a grumpy lady. The information provided about Sound and Light show is not quite correct (but...it doesn't seem like anyone know for sure how to get into the Night and Light show...)
Pros: Just be aware that there is no TV in the rooms.
Pros: Staff was really nice and super helpfull.
Ubication was great
Pros: Unique decoration.
Cons: No wifi in rooms. Have to take a taxi from main gate to get to hotel. Not enough hot water to take shower
Pros: Location is fantastic: Right in front of the Ik Kil Cenote, 5 minutes away from Chichen Itza: sleeping there allows you to avoid the crowds and make a very proactive use of the day. The price was very good, and the included breakfast quite honest.
Cons: The rooms are aging. Since the AC isn't open all the time and the windows kept open, the jungle humidity can be hard to get rid of. The staff, while courteous isn't very talkative. The rooms are clean, but the linens are deteriorated & need to be changed.
Pros: Hotel is easy to find and close to Chichen Itza. Reasonable priced, Wi-Fi works well, the beds are firm, and the place is clean.
Cons: It is right next to road, so a little noisy, and it is showing its age.
Pros: The hotel is a short distance from the Mayan ruins (though not walking distance). It has a bar and restaurant, a swimming pool and hammocks.
Cons: The room had more than one lizard and spiders which made for an uneasy stay. The on duty staff offered no help except to say that they must have entered the room from under the door and to recommend that I use a towel to cover it.