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fast service in the restaurant, animation, cleanliness SPA is rather old with limited treatment and service, strong kitchen smell in the room at breakfast and dinner time, few staff speaking English, slow and bad service in the bar (during animation program)
Everything was absolutely perfect: very clean, delicious food and very friendly staff. We were there from 24/3/08 until 31/3/08 -> it was awesome. We also went to the MotoGP-race @ Jerez, which is only a 45 min. ride -> great holiday!
The friendliness and helpfulness of the staff; the tremendous variety of food and entertainment. The lovely swimming pools. The disabled room did not have grab-handles in the bath to give more stability when showering.
relaxing atmosphere, closesness to beach, excellent buffet
For a large hotel-and I generally don't like large hotels-all systems worked with precision. The staff were friendly, helpful and efficient and the location of the hotel with less than a 2 minute walk from the hotel to the beautiful barrosa beach was excellent. I would highly recommend this hotel. No!
Very welcoming and informative from moment of arrival. No language problems. Very suited to families but equally suited for a quiet break which we were looking forward to as no noise disturbance even though hotel quite full. Food excellent with plenty of variety and fresh produce - good value for money.
Food buffet was excellent every evening, something for everyone. Very peaceful surroundings. The staff were all very pleasant, but we found there was not enough of them in the bar areas - had to wait for drinks, could not get service on the outside terrace. Disappointed that the pool bar was not open later than 6.30 on warm sunny evenings in April.
Tranquil setting, excellent food, very good pools, good access to beach, good picturesque grounds and attentive staff
Staff very efficient and friendly The guests - my wallet and mobile telephone were stolen at poolside
we had a very nice sea view no very enjoyabale stay
i liked the stuff. very pleasant and obliging. i liked the breakfasts, which are in many levels above the general class of the hotel. the breakfasts were just excellent, though the dining room was crowded and noisy. i did not like the fact that you can get no food at any time, apart from the breakfasts, and you need to get out of the hotel in order to get something to eat.no room service, and even this Pizza delivery didn't work at the relevant times (we tried twice).
relaxed environment the staff at checking made me pay for the whole stay upfront and they did not understand the reservation, thus tried to charge me dubbel the amount...
I enjoyed the facilities and friendly staff together with the great selection of food at the buffet. when we first checked inone of the rooms allocated was quite appalling but this was immediatley changed, also being a four star hotel their was no help with the luggage and we ahd two prams to carry also!!
The location I was first given a room with views over the parking and the room stank of stale tobacco so I went down to reception and upgraded to a room with sea views. Lovely room, lovely views but the floor was covered in dead ants. Rest of the hotel and area was fine.
Only the location!! pool inside and outside very cool! lanuages problems, sliding door to the balcony was broken, Aircon during the night switched off by the Hotel, for everything you have to pay
Swimming pool, close to the beach, parking...perfect place to have rest and enjoy the beach. We stayed during the general strike in Spain and the hotel made a lot a efforts to keep a good service. Person at the reception and Brita, the manager, were very kin during our stay... Swimming pool very cold !!
the buffet service for breakfast, lunch and dinner was very good, plenty of family entertainment at night, good location by the beach, great sea views from my room, close to a commercial centre There were no snack facilities between lunch and dinner and the mini bar is only filled up on request, which means filling in a form and taking it down to reception. The phone was not working and I had to carry all my luggage to my room myself.
The position of the hotel and the pool is fantastic. The hotel is very clean and well mantained.
On the beach. Great variety (and good quality food) at buffet breakfast and dinner. Nickel and dimed you for everything - beach towels, beach umbrellas and hammocks. Older and therefore grungier rooms and facilities.
The swimming pool and the food were very good Air conditioning was rubbish throughout the entire hotel, and especially the rooms.
I liked the facilities, the friendly staff and the big selection of food at breakfast and lunch.
Excellent pool facilities . The opening hours of the hotel bar we found could be extended at weekends.
Comfortable, clean and pleasant surroundings Found nothing to complain about
Perfect setting, very friendly staff, good facilities, enjoyed spa treatments, cleanliness. The music in the communal areas (corridors) was too loud.
The most unique hotel really amazing worth seeing even if you weren't staying here. Really five star. Excellent breakfast great food Everything in the room is so high tech. Our curtains started opening and closing by themselves at 2:00 am. We shoul have asked for a little inservice on how to work all the controls.
Too much beton for my taste around the pool and terrace, too much city type hotel
The customer services staff, Bachi, Maria and Monica were very good Rooms were noisy from the disco on the ground floor, the rooms were not up to standard with leaks in the bathroom shower reported but not fixed, the hotel food was not good value for money and very few staff could communicate in English
Good design, pleasant staff, clean and efficient, good facilities A bit understaffed in some areas
The hotel gardens are wonderful. The staff helpful and cheerful. The food is excellent. Only the fact that I paid 53euros per night more than was necessary, and presumably that much more than most of the other guests.
The spacious areas at the pool and beautiful scenery In the evenings room service would take up to an hour for a tea and a coffee. More staff is needed. Also it's too big, I do not know where everything is after being 3 days there. La Zahara restaurant is way too expensive, it cost 150euros for 2 and we were both young people. Finally the way to go out to the beach was very long.
I think that the price for this hotel (room) was very good, the staff was nice.. Breakfast is too expensive...
Only one night, very good, breakfast staff excellent
The hotel looks and feels great The Front Desk lady was not welcoming, she kept asking for the people that was staying in the room's ID, even after I paid for the room she didn't want to give me the WiFi pass word until I gave her the ID of people staying in the room. Also she wanted me to pay 11€ for parking when I parked outside by the door w/o a problem and no charge. Everytime I saw her she will remind me of the ID. I work in a 5 star hotel as a manager and the way she treat me wasn't hospitable at all.
was "pretty" handy for access to old town. Lots of walking involved
Hotel staff very friendly. Hotel located across the street from the beach. Hotel had limited information about things to do in the area.
Rooms need upgrading but are very comfortable. Location is excellent for the old town. Approx 10 mins walk or bus if necessary. Several good restaurants about 10 mins walk down by the beach. More suitable for city break or business than resort hotel.
Very clean. Nice room. Decent location halfway between tourist city and nightlife. Better for families than solo travellers.
Central,comfortable , and staff helpful.Even cleaned car windscreen whilst garaged overnight. No
Large, clean room. All facilities of a good standard. English-speaking staff. The hotel is very good but I would reccommend more for business than leisure
Staff were helpful Breakfast poor. There are no balconies and you advertise that all rooms have balconies
The location was good for the historic town It was a bit tired and in need of room makeovers
The view from the room
Ideally situated for both the beach and for exploring the old town of Cadiz.
Beach front location is excellent,though I did have to pay extra for beachfont rooms. lift from rooms to beach without going through lobby great facility. Lobby of the hotel is grubby especially the large sofa which needs cleaning. the whole hotel could do with a makeover. if it were not for the location the hotel would not rate highly and even with its good location I think it is overpriced
Cleaning of room daily was abit hit and miss eg: we had to reuse dirty glasses, toiletry products not replaced daily.
Nice location, comfortable rooms. bunch of crazy gipsy drunk men singing on the beach at 4:am!!!
The view from of the beach was nice once we paid the 22 euros of extra. The welcome desk was rude. The initial room( without the extra 22 euros of a full front), was poor, we had a perfect view on a gray facade of a decrepit building. The hotel did not reply to our initial questions at provided on the booking website!
cracking locatio on the beach close to restuarants and cheringuitos. nice pool and breakfast comprehensive not so easy to get to by road adn expensive parking
Close to beach, helpful when I left bag behind, view, Charges for parking and wifi
great location right beside a beautiful beach not all balconies get the sun
The location right on the soft sand beach and beautiful design of the hotel. The staff was very friendly and helpful. I would have preferred one double bed instead of two twin beds, but there were none available in non-smoking rooms.
The view of the rooms was excellent. The hotel is very well located, very clean... rooms has everything u can need during a vacation. Hotel has great pool by seaside, and one very nice thing... they had a live piano player every night at the restaurants area.. very romantic!!! Definitely i would go there again! The rooms were kinda old... definitely they need some refurbishment... still they were extremely clean and comfortable.
Good location and great view parking available The pool was not in use
it is very closed to the old city of Cadiz...the view on the Altantico is fantastic...The swimming pool is very nice as well. the room was clean and comfortable. I would recommend it.
Very convenient location. Spacious and well appointed hotel room. Good sea views from balcony. Airy public rooms.
The excellent situation, and the view from the terrace. The courteous and helpful staff. very good breakfast. Easy walk to the od town with all its attractions. If you want the beach there is an excellent one just 2 mins turning right from the hotel. Always something to see in the bay, we were pleased we took the binoculars. There were problems with the pool while we were there, but I assume this was only temporary.
The very good accessibility to all the sights which you need to see in Cadiz couldn't have been happier with the location. The restaurant.
Rooms spacious and clean No beach access
Location Friends who were with us had a very poor room which needed modernisation, very disappointing for a Parador.
Excellent possibility to combine "city activities" (fascinating history, culture, flamenco, gasttronomy etc) and "beach activities"
The location. The staff is trying very hard to give you a good experience, still, no one can be that good so you forget about the old hotel. Very old and in bad condition, not refurbished for around 20 years. Airconditioning in first room not working at all during the day, so we got a new one when we came back after dinner. Then we find out that the AC is switched off in the whole hotel its switched off at 11.30 pm means you will have a very warm sleep. There are much much nicer hotels for this price in Cadiz. Very surprised to see this rund down place being marketed as a Parador. Very very disapointed.
Not much, only the hotel staff: nice and efficient. A lot but above all its value for money: 300 euros per night for a hotel where, for example, simply there was not sufficient parking space!!
The quiet and tranquility no
We played golf, and used the restaurants in the courtyard at Novo Sancti. Went to the fabulous beach. No
This hotel is fully meet 4* star requirements. Very comfortable, clean, good restaurant, very clean pools. Most of personnel doesn't speak English. There was not enough parking placesnear the hotel.
New and nice designed hotel, good location in Sancti Petri, Junior suite are perfect for family purpose. Lovely pool and vicinity. Beach within walking distance (5 minutes) Choice and range of product offered for Lunch and Dinner should be improved.
The staff at the breakfast was unpleasant, not helpful or nice. No parking
wonderful location, close to bus station and rental car agency as well as the heart of the old city
SPA is excellent... breakfast was not included to the price, strange... ( 117 eur )
Location, reception areas English translation of menu
The best thing about this hotel is the spa. The location is also terrific as it's close to the train station and central for shopping and sightseeing. Also, make sure that you go up to the roof as the view is terrific (and then you won't need to make the climb to the top of any of the towers in town!). The decor of the hotel was not what I would consider to be a 4-star standard; the description says that it's a "brand new hotel" but I don't see how this is possible - everything looked very worn-out. Also, you have to pay extra to use the spa, which was worth it, but then they also have a bunch of other charges on top of the extra charge - such as, you have to wear flip flops in the spa and if you don't have any, you have to buy some from them. They also charge extra for towels in the spa, which seems a bit petty - we used the ones from our rooms rather than pay an extra 1.50 euros each, but then had no dry towels to use in our room.
the position of the hotel in relation to the attractions of the city we booked no smoking rooms and were put into smoking rooms one of which could best be described as an ashtray! Staff showed little interest in solving the problem.
Excellent location right next to port and in the old town. Foyer earea etc excellent. Rooms don't have views though. Very helpful staff . Room clean and comfortable with all usual facilites, including tea and coffee making facilites. Room service good and value for money
comfortable the cleaning woman didn't change used glasses of our room so we had to wash them to use by ourselves.
Nice and central but no real buzz in the surrounding area as with our hotel in Seville. instructions on how to find it. Totally incomprehensible. Took nearly 45 minutes to find it. When rung hotel staff no real help. Access to hotel garage diabolical
the situation, and the brasserie style cafe
We were treated extremely well by the staff and when they realised we were visiting from NZ showed additional positive interest in our well being.
the people , the comfort , the location , the view all is perfect dining room and terrace facilities needs to be updated .
Very good location and friendly staff. You need to cross the street in order to get to the beach.
The location is great, right on the beach.
We were made welcome, given a very comfortable room with fantastic views over the beach. Breakfast was very good but the dining room seemed a bit canteen like.
The convenience of the beach and eating establishments. Rooms are clean and bathroom is first class. Pillows could be more plump.
Wonderful location opposite beach with night street market in front of the hotel and choice of great restauants. Easy to get about with buses.
The location of the hotel, it is on the most beautiful beach. We visit the hotel regularly. N/A
The location and facilities were very good. I also very much appreciated the bottle of wine and dessert being placed in my room on my birthday - my thanks to the management and staff Perhaps some of the staff could work on their friendliness - perhaps it is just the cultural diffrence (New Zealand and Spain) - very few of the staff ever smiled when being greeted or greeting us.
Parking facilities. Convinient for beach, resturants and city centre
Reception staff were excellent on the day. Rooms looked tired and in need of refurbishment.
Great place to stay for sun holiday. Beach, golf, pool excellent. Staff so friendly and nice. Lovely touches such as serving sangria by the pool and before going into dinner. Night time entertainment is limited and poor
Nice location, friendly and helpful staff. The hotel is new, clean and quite an impressive building, nice pool and access to good beach. Buffet food of generally high standard, although very large and impersonal eating area. Good undercover secure and free parking. Drinking and eating around pool not allowed, presumably for safety reasons but could have used plastic instead of glass. Detracted from being able to fully unwind and relax around the pool. More for family stays than intimate get-away.
Facilities were excellent
he design of the hotel is very attractive and the bedrooms spacious and beautifully decorated. The pool is superb and there is very easy access to the beach, along which one can walk for miles. The food is superb and the staff extremely polite and helpful. There's a very relaxed and luxurious air about the place. It is a treat to have a free car park which is reasonably secure, although the parking spaces are quite narrow. We were glad to have a smallish car.
Good food and accommodation Unfortunately due to the weather on the day previously, we were unable to use the outdoor as it was closed due to it being in need of cleaning.
Absolutely nothing for kids to do - the park in the sister hotel was locked which seems a waste. The childrens pool was not in use and I felt the whole atmostphere has changed since our last visit two years ago - for the worse.
The best thing by far were the staff. Very friendly, helpful and courteous, they are your biggest asset We did not like the baby club closing as of the 1st September, ourselves and other families would have welcomed the service.
Great staff, incredibly friendly. Fantastic location, on the beach. Quiet area, great to relax. Lack of F&B offer
I enjoy my stay at the Iberostar Andalucia Playa... everything was excellent and I hope I can return soon. Thanks for the flower that I had received from one of your employed. GRACIAS
Exelent location close to restaurants and beach, very clean modern rooms.Friendly staff. Good price! Świetny, nowoczesny hotel w b. dobrej cenie(40E za noc) B.dobra lokalizacja...blisko restauracji i plaży. Polecamy:) Tiny shower
great location close to the bars and restaurant but most of them were closed as it was at the end of the season
Close to the beach, close to the supermarket, nice personnel, well-equipped kitchen, big terrace. Breakfast was rather poor
Nearness to beach We did not like our room it was damp and musty
Modern building and friendly staff Nothing!
The apartment complex is beautifully designed, very clean and modern, with a lovely pool and restaurant. It is in an excellent location very close to the beach with plenty of shops, bars and restaurants close by. The apartment itself was well-equipped and comfortable. The staff were very friendly and helpful, and spoke some English. The only things we missed in the apartment were a lock on the bathroom door and a mirror in the second bedroom.
It was very nice to stay 3 nights here. The famous La Barossa beach is 5 minutes walking. Friendly staff and not hard to find. Kitchen is good equiped, we have had breakfast in the room every morning. In the middle of the hotel is the swimming pool.
Every member of staff was very welcoming. The apartments are compact but very clean and with an excellent terrace to relax in the evenings. Chiclana is an excellent place to visit beautiful beaches or cities such Jerez and Cadiz. Perfect stay. Hard to think on something constructive to comment, when something is right is just right. Maybe the television channels could improve with a bit more selection.
We enjoyed our stay at this aparthotel very much, exelent location close to restaurants and beach, very clean modern rooms, friendly helpful staff, would definatly go back.
With the swimming pool just outside the door and beach only 50m away the children loved it! Breakfast was 8 to 10.30am. We ate at 9am and the cooked food had sat there since 8am. There was no evening meal or pool side service since we were out of season.
The room was reasonably large and had a balcony overlooking the pool. The services were terrible. The waiters and waitresses could care less about you. The food was dull, boring, and repetitive. Parking was problematic. Maid service was minimal and the room was not cleaned. I had to go asking for towels 2 times. The room key would not work. There were cats climbing on the resturant tables in the morning!
It is close to the beach. Hotel staff was extremely poor. Everything is pay extra. Parking is terrible. Hotel food was plain and excessively expensive. This should be rated a 3-star at best, not 4-star. Choose somewhere else!
I did not like anything. The room was dirty. It was a junior suite with a huge balcony but very unsecure (as the balcony was connected to the corridor by one side). The hotel was very noisy and the food awful. It has no direct access to the beach as other hotels. It is the worst hotel I have ever stayed at.Even 2 stars hotels are better than this one.
We liked the room (comfortable and clean). There was lots of light and a nice view. The lobby area was nicely done. The bar at night did not serve any food.
The breakfast was excellent ! The buffet in the evening good ! They forgot to clean our room from one day to the other ! We paid a little more to have a Junior Suite, but that was waste of money. The room was also foolishly furnished.
My room was spacious and really enjoyed the balcony. The Spa was wonderful. Parking was a nightmare. Staff was very unfriendly. Had many issues with room key not working properly. Layout of hotel was not user friendly at all.
Price/Quality ratio is perfect. Cousine is perfect. Spa facilities very good, the Ocean is the best. Strongly recommended.
location good staff very helpful and food ok long queues experienced for breakfast and dinner during weekend.
Cleanliness, Golf course and breakfast
We found it a peaceful hotel just away from the busy areas. The staff were always friendly and helpful. Allowing us to take our small dog was a bonus. We would recommend the hotel and will be going back in the near future a very small point but it would have been nice to have tea and coffee making facilities in the room .
Helpful and friendly attitude of staff. Twice at breakfast, ham and cheese was not replenished on plate.
The staff were extremely helpful and generous, the room was lovely, air conditioning always worked, good powerful shower and the pool was lovely and refreshing whilst the sun loungers were nearly always empty! There is nothing to complain about.
Clean, good value, No problem with late check-in No- all good
Cheap price, ease of booking Not enough staff -1 for whole hotel! No maps. No customer service whatsoever. Had to wait outside for 15 minutes before anyone came to unlock the door on check in!! Rooms very simple and bare. Bathrooms nice, surprisingly.