This hotel was safe, clean, comfortable, and affordable. The staff was friendly, and free breakfast was provided.
2 stars
Best Western Heritage Inn - Chico
Photos of Best Western Heritage Inn - Chico
Overview
Every guest at Best Western Heritage Inn Chico receives immediate access to a long list of amenities. One of the amenities is free parking, which enables visitors to keep their vehicles on secure, private property at no extra cost. Another amenity is free high-speed internet that guests can use to surf the web from their smartphones, tablets, and laptops the moment they check into the building. Other amenities include daily housekeeping, complimentary breakfast, laundry service, dry cleaning, and a front desk that has staff members who are trained to offer guidance and assistance upon request 24 hours a day, 7 days a week. There are several pools, a hot tub, a spa, and a business center available for use as well.
Every room in this hotel has at least one comfortable bed that includes soft pillows and linens. Additionally, every room has a private bathroom that's full of useful items like a shower, a bathtub, a toilet, and free toiletries. Every room also has a television with cable channels, which gives guests the freedom to enjoy their favorite films and TV shows in the comfort of their room. This hotel supplies every room with a refrigerator, a microwave, a telephone, and a coffee machine, too.
Thanks to its location, Best Western Heritage Inn Chico enables each of its guests to visit nearby popular destinations. For example, trendy tourist attractions like Cinemark 14, The Chico Taproom, and String Bead are all within walking distance of the hotel's front door. Similarly, restaurants like Pour House, Sin of Cortez, The Big Tuna, and Italian Cottage are just minutes away, which can be convenient for guests who are looking to grab a bite to eat. Also, the closest airport is Redding Airport.
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Amenities at Best Western Heritage Inn - Chico
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Designated smoking area
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Cable or satellite TV
- Streaming service
- TV
Pool and spa
- Spa
- Hot tub
- Outdoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Outdoor
- Garden
Bedroom
- Alarm clock
Things to do
- Golf
General
- Telephone
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Best Western Heritage Inn - Chico
8.0
Very good
564 verified ratings
Wonderful
276
Very good
96
Good
71
Okay
37
Fair
26
Mediocre
21
Poor
37
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the friendliness of the staff. However, many had negative experiences related to service, including rude front desk interactions and issues with breakfast offerings. Some guests also reported discomfort with the beds and noise disturbances.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.8 out of 10
1 review
All reviews
Pros (+) The location was convenient to where I was going. Decently clean. Fridge and microwave were nice.
Cons (-) The WiFi was not accessible it was so low. When I asked the front desk they referred me to an 800 number for tech support, after waiting over 20 minutes with no answer I gave up. We had four people in our room and there were 3 towels. Again I asked at the front desk, I was told housekeeping would bring one by...she brought two hand towels and two wash cloths. The pool is inthe corner of the parkin...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities are available at Best Western Heritage Inn Chico?
The hotel offers a wide range of amenities including free parking, free high-speed internet, daily housekeeping, complimentary breakfast, laundry service, dry cleaning, a front desk staffed 24/7, pools, a hot tub, a spa, and a business center.
What can I expect in the rooms at Best Western Heritage Inn Chico?
Every room is equipped with comfortable beds, soft pillows and linens, a private bathroom with a shower, bathtub, toilet, and free toiletries, a television with cable channels, a refrigerator, a microwave, a telephone, and a coffee machine.
When is the best time to visit Best Western Heritage Inn Chico?
The high season is in April, while the low season is in November. Visitors can enjoy the hotel's amenities and nearby attractions during these times.
How is the staff at Best Western Heritage Inn Chico?
The staff is known for being friendly, helpful, and accommodating, ensuring a pleasant and comfortable stay for all guests.
What are some common concerns about Best Western Heritage Inn Chico?
Some guests have mentioned concerns about the comfort of the beds, cleanliness of the rooms, and occasional issues with hot water. The hotel is continuously working to address these concerns and improve the overall guest experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room at the Back of the Building
Some guests recommended requesting a room at the back of the building to minimize noise disturbances.
Consider Room Selection for Quiet Stay
Guests suggested choosing rooms away from the freeway and the employee laundry area for a quieter experience.
Check Room Amenities
Ensure that the room is equipped with a functioning door, comfortable bedding, and a clean environment, as some guests reported issues with room cleanliness and maintenance.
Plan Breakfast Timing
Arrive early for breakfast to secure a table, as the breakfast area can get crowded during peak hours.
Explore Nearby Dining Options
Take advantage of the hotel's proximity to various restaurants and shops for convenient dining and shopping experiences.
Inquire About Pet-Friendly Rooms
If traveling with pets, confirm the availability of pet-friendly rooms and clarify any associated charges before booking.
Consider Security Concerns
Some guests mentioned the need for an overnight security guard due to concerns about the surrounding neighborhood and parking lot security.
Verify Hot Water Availability
Prior to booking, confirm the status of the water heater to ensure the availability of hot water, as some guests experienced issues with this during their stay.
Utilize the Business Center
Make use of the hotel's business center for any work-related needs, as it is available for guest use.
Take Advantage of Free Breakfast
Enjoy the complimentary breakfast provided by the hotel, which was praised by several guests for its quality and variety.
Location
25 Heritage Lane, Chico, CA 95926-1368
What's nearby
- Ramada Plaza by Wyndham Chico0.3 mi
- Bidwell Mansion State Historic Park1.6 mi
- California State University-Chico1.7 mi
- University Soccer Stadium1.7 mi
- National Yo-Yo Museum1.9 mi
- A. H. Chapman House2.2 mi
- Chico Amtrak Station2.3 mi
- Sierra Nevada Brewing Company2.7 mi
- Butte Regional Transit3 mi
- Bidwell Park4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Heritage Inn - Chico
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $114 |
Average price (weekend night) | $189 |
When to book a room at Best Western Heritage Inn - Chico
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Heritage Inn - Chico
FAQs when booking at Best Western Heritage Inn - Chico
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Value for money | 8.5 |
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Distance to city center | 2.0 mi |
Everything you need to know for your stay in Chico
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