Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.8 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 8.1 "81%liked the proximity to shopping ." 8.9 "Easily accessible by car , said 89%." -
8.5 "Great service."8.8 "88% found the
staff to be very friendly ." 8.6 "86% werehappy with the shuttle service ." 9.3 "Housekeeping was great , according to 93%." 7.0 "70% thought theservice was very professional ." 9.4 "Hotel security was great , thought 94%." -
8.3 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
6.4 "Average comfort."5.3 "For only 53%, the
noise level was all right ." -
6.4 "Rooms are ok."6.0 "Only 60% said the
rooms were modern ." -
1.9 "Disappointing internet connection."1.4 "86% said the
wifi quality was bad ."
Overall Rating
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8.8 "Location is great."
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8.6 "Great service."8.8 "88% found the
staff to be very friendly ." -
8.3 "Breakfast is good."
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8.1 "Generally very clean."7.6 "76% said
rooms were clean ." 9.7 "97% thoughtit was clean ." -
6.4 "Rooms are ok."
Overall Rating
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8.9 "Location is great."
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8.7 "Great service."8.9 "89% found the
staff to be very friendly ." -
8.6 "Generally very clean."
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8.4 "Breakfast is good."
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6.8 "Rooms are ok."
Overall Rating
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9.4 "Excellent value."
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8.6 "Great service."8.9 "89% found the
staff to be very friendly ." -
8.5 "Generally very clean."8.1 "81% said
rooms were clean ." -
8.4 "Breakfast is good."
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8.0 "Location is great."
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6.3 "Rooms are ok."
Overall Rating
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8.5 "Great service."
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6.5 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
The rooms, the breakfast, very friendly staff. Gated property.
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10.0review from
Los trabajadores son muy amables y ayudan con todo. La comida de desayuno muy deliciosa. Te llevan al mall o consulado. Todo fue perfecto. Nada
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10.0review from
I like the customer service they gave ous also that they treat you like your at home .I will really recommend this hotel it's the best one in ciudad Juarez. I just didn't like the morning driver he was to serious when you talk to him or say goodmorning he didn't respond I think he hates his job.
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10.0review from
Shuttle takes you anywhere you want to go, they give you all the information you need for the consulate appointments. very friendly and very safe!! n/a
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9.7review from
Everything! All I wanted when I made the reservation was a decent, inexpensive place to stay while processing my husband's visa in Cd. Juarez. What we got was so much more! Our room was beautiful and impeccably clean, and even though the hotel was completely booked, it was quiet and peaceful. They have a shuttle service that brings guests to the consulate and a handful of other locations but will also come when you call them free of charge. They serve a very nice breakfast too - usually scrambled eggs with ham, refried beans, chilaquiles (kind of like nachos but for breakfast), and fruit. There were also a few kinds of cereal, basic breakfast pastries, coffee, milk, tang, and some kind of fruit punch. I didn't use the gym, but there was one, as well as a pool, computer room, and laundry room. The staff were all so friendly and attentive too - I wish we could bring this hotel with us everywhere we went! Nothing - they exceeded our expectations in every way!
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8.8review from
I like how clean the rooms are kept but most important the awesome hospitality. They can do a little better with food serve after 4pm.
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10.0review from
The rooms, the breakfast, very friendly staff. Gated property.
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10.0review from
Los trabajadores son muy amables y ayudan con todo. La comida de desayuno muy deliciosa. Te llevan al mall o consulado. Todo fue perfecto. Nada
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10.0review from
I like the customer service they gave ous also that they treat you like your at home .I will really recommend this hotel it's the best one in ciudad Juarez. I just didn't like the morning driver he was to serious when you talk to him or say goodmorning he didn't respond I think he hates his job.
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10.0review from
Shuttle takes you anywhere you want to go, they give you all the information you need for the consulate appointments. very friendly and very safe!! n/a
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9.7review from
Everything! All I wanted when I made the reservation was a decent, inexpensive place to stay while processing my husband's visa in Cd. Juarez. What we got was so much more! Our room was beautiful and impeccably clean, and even though the hotel was completely booked, it was quiet and peaceful. They have a shuttle service that brings guests to the consulate and a handful of other locations but will also come when you call them free of charge. They serve a very nice breakfast too - usually scrambled eggs with ham, refried beans, chilaquiles (kind of like nachos but for breakfast), and fruit. There were also a few kinds of cereal, basic breakfast pastries, coffee, milk, tang, and some kind of fruit punch. I didn't use the gym, but there was one, as well as a pool, computer room, and laundry room. The staff were all so friendly and attentive too - I wish we could bring this hotel with us everywhere we went! Nothing - they exceeded our expectations in every way!
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8.8review from
I like how clean the rooms are kept but most important the awesome hospitality. They can do a little better with food serve after 4pm.
