CJS

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— CJS
Oct 7 — Oct 141
Round-trip
1 adult
Economy
0 bags
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Fri 10/7
Fri 10/14

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Good to know

Low season

February

High season

December

Cheapest flight

$100

Good deal round-trip

$367

Good deal one-way

$99
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 20% increase in price.
Flight from Los Angeles to Ciudad Juárez Abraham Gonzalez
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Top tips for finding cheap flights to Ciudad Juárez

  • Looking for cheap airfare to Ciudad Juárez? 25% of our users found tickets to Ciudad Juárez for the following prices or less: From San Antonio $99 one-way - $233 round-trip, from Los Angeles $159 one-way - $269 round-trip, from Oakland $208 one-way - $392 round-trip
  • High season is considered to be January, November and December. The cheapest month to fly from United States is February.
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Top 5 airlines flying to Ciudad Juárez Abraham Gonzalez

Scores according to KAYAK customer reviews
7.9
AviancaOverall score based on 13800 reviews
8.0Boarding
8.0Comfort
8.2Crew
7.8Entertainment
7.4Food
Airline reviews
Cons: "Everything was great!"
Read more about Avianca
Cons: "Everything was great!"
Cons: "The food could’ve had been better."
Pros: "Absolutely nothing"
Cons: "Even though there were flight/seats available, Avianca did not make them availability to flight changes and only for new reservations. Extremely disappointed at you fraudulent business practices."
Pros: "The attention of the staff and punctuality at the departures"
Cons: "The food"
Cons: "My seat was broken and the flight attendants weren't able to help..."
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Pros: "Yes"
Cons: "Everything was perfect"
Pros: "The crew is busy so that she might forget the request."
Cons: "Maybe more person."
Cons: "More Colombian ethnic products like Chocoramo or Achiras"
Pros: "Very good flight"
Cons: "Food"
Cons: "Food forcsure"
Pros: "The crew was very professional and accommodating"
Cons: "TVs on plane were not working...food was cold."
Pros: "Fly on time, nice food."
Pros: "Crew was nice"
Cons: "Flight had a 3hr delay."
Cons: "Our trip was from NY to Cartagena connecting to Medellin. Our original lay over was suppose to be for 2 hours it became 7 hours!!! I missed the time in renting my car. That office closed at 8pm We also missed most of the remaining day to our day at the hotel Los Recuerdos in Guatape. Just awful!!"
Pros: "The business class seats on the JFK to Bogota section were excellent, while the seats from Bogota to Santiago were not as good...it was also a smaller plane."
Cons: "Would have liked to fly the Bogota to Santiago portion on the same aircraft as the first part of the trip."
Cons: "It would make more sense to offer food and more drinks during the flight. At least water, as it is recommended by doctors. It is important to keep people hydrated"
Pros: "Nothing. And I've flown Avianca 4 times and tried giving it a chance."
Cons: "There is always some sort of problem. When I was in San Pedro they said the flight was delayed, then it never came. They did accommodate me with a hotel for the night which was nice after almost losing my job. The last and final time I used this airline I was at JFK 2 hours and 45 minutes ahead of time. I was there at 11:45 for a 2:20 flight. They told me I had missed my flight because I wasn't there 3 hours early. No where on my ticket did it say anything about that. There was a lot of people complaining and then they told me since I "missed' my flight I had to by a new ticket on the spot, leaving me with no option and a heafty fee."
Pros: "No delay in takeoff"
Cons: "Check in was incredibly slow, food was substandard"
Pros: "Big failed work in new york check-in account. After the 1 hour waiting, let us(who has ticket after the 01:00) the line with only one reason why it's so early and need to support other laters. Moreover, had lost my baggage."
Cons: "Big problem was with several hundreds travelers to Bogota, Sao Paulo for 23:10~40. Avianca accounts don't have any classification to avoid this type disorders problem. Had waited my bag on the band during 1 hour. But, wasn't arrived various travelers bag from new york."
Cons: "Waiting on the tarmac in the plane."
Pros: "Absolutely nothing"
Cons: "Everything first every single flight taken was delayed by at least 30 mins and not on time, then they played last minute rescheduleds in which they over booked by like twice the amount of people on flight and offer a mediocre 100 dollar travel voucher to make up for it to get on the next flight that’s 4 hours later. Since no one took that offer they ended up rescheduling it and stopping in other places to ale up for the lack of space, what was suppose to be a 6 hour flight turn in a 12 hour flight."
Pros: "The trip from New York to bogota, was excellent"
Pros: "Excellent service."
Cons: "None"
Cons: "I was told hours before my flight that my flight was delayed due to weather in the NYC area and that the new flight time was two hours later. There were no weather issues at this time. This delay made me miss my connection and the only option was for me to have a 24 hour layover in Bogota, Colombia. As a woman traveling alone this was not acceptable to me but I had no other choice. I got a hotel room for the evening and tried to make the best of it. I was not offered any compensation for this inconvenience, nothing, not even an offer to pay for my hotel room. Similar things happened to three other people in my group that I was meeting in Peru all traveling from different locations. I lost an entire day in Peru because of this. On my return flight Avianca changed the times as well and I was forced to take an earlier fight home the day before I was scheduled to leave. I therefore lost a total of two days of my vacation because of Avianca and they did NOTHING to compensate me for it. STAY AWAY FROM THIS AIRLINE!!!"
Pros: "Crew"
Cons: "The plane was small and not clean."
Pros: "The food was mediocre."
Cons: "The customer service was terrible. Our connecting plane had not left yet and they did not let us on. They proceeded to tell us that our only option was to stay the night and take another flight the next day. Us and 10 other people had to get into an argument with the staff in order for something to be done. After begging, they finally said they would put us on an earlier flight the following morning and they put us in a hotel. The staff did not care about us or our missed flight/wasted money that we paid for the hotel at our destination that night. It took 30 minutes for a manager to give us the time of day. Horrible experience. It's really shocking that this is how the company treats its customers."
Cons: "Long line to check bags"
Pros: "The crew was excellent from beginning to the end."
Cons: "The food was not the best."
Cons: "They keep canceling our flight"
Pros: "Great flight and crew."
Cons: "Everything was perfect."
Pros: "Food. As usual with avianca was amazing."
Cons: "The staff. Completely unprofessional. Flying executive from SJO to JFK with the Costa Rican staff was amazing. This one compared, was deplorable."
Pros: "Very comprehensive service. They don’t charge anything extra, the entertainment options are good, the service excellent, the food okay. Much better than most US airlines."
Pros: "Fairly new airplane seats with TV screens, USB slots, complimentary headphone."
Cons: "Flight was moved 6 hours with no explaination a few weeks before (apparently there's an on going strike), so we had to pay to switch our connecting flight. The day of, there was a 2hr delay so we missed our connecting flight. Food was ok. Drink selection was mediocre. Very limited TV and movie selection. Probably should have stuck with my instincts to fly with a larger carrier."
Cons: "The food was very bad. There was a pilot strike and the airline was not willing to give any compensation even though they placed me in a flight ten hours later than the originally programed and the delay was a problem for me."
Pros: "The staff was nice"
Cons: "Old plane -"
Pros: "Nothing"
Cons: "There were time flight changes and they were not clear. I have a bad knee and was forced to wait 5 hours in Bogota for a flight out to Cali. Unacceptable!"
Pros: "Flight was cancelled and moved forward two days. An additional layover was added. I had to rebook a new flight completely and almost missed my vacation. This trip ended up costing me $1,000 more in travel and I have no idea if I will be getting a refund from the airline. I am pissed."
Cons: "Cancelled flight"
Pros: "The flight to Bogotá was fine."
Cons: "The flight home was cancelled w/o warning."
Cons: "They changed my flight. The dates were so bad that I didn't take it. I filled the refund form , but I'm not even sure it's going to wrk"
Pros: "I was not told the my flight was delayed. Even worse, i called them and I found out all these. They tried to reschedule me with other company but I lost 5000 on other booking. Same terrible service on way back. I was told it was a mechanical breakdown when it was published on tv about pilots stride."
Cons: "Everything."
Pros: "Not using Kayak, Avianca or Allianz ever again. There’s no accountability for anything."
Cons: "They managed to break my guitar case and leave me stranded in Colombia without a refund. Ended up having to buy a $800 return ticket with Jetblue."
Pros: "They were all very nice and helpful. We received two meals and snacks. I had a blanket and pillow. Couldn't complain."
Cons: "I had requested the wheel chair service due to my bad knee. When it came to boarding everything was great but when I got off the plane, no one brought the wheel chair. I ended up having to walk and hurt my knee further. They were suppose to help with my bags but I guess that's only in the USA"
Pros: "The personnel was excellent, they were friendly and very accommodating."
Cons: "The in- flight movies were not very good, perhaps contemplate on having choices for customers so that we select them."
Pros: "Crew service is very professional and froendly. They make sure we were comfortable and help us with our needs."
Pros: "I booked my flight on Avianca (JFK, NYC, to Trujillo, Peru) and missed it by five minutes. I tried to get a rescheduled flight through them but they wanted to chare me $1700 for all new tickets."
Cons: "Unconcerned workers"
Pros: "Starting at the check-in desk, the flight crew, airplane (newest 787), and the food provided, was spotless."
Cons: "Nothing to add here."
Pros: "Todo me gustó"
Pros: "Worst airline ever. I live in NYC and had a trip to Peru. Five flights in total. Only ONE of them worked out. Two were delayed by hours (Avianca's fault) and two others I missed because of Avianca's delays. Never flying Avianca again. Ever ever."
Cons: "Two suitcases were lost"
Pros: "Mediocre flight and service"
Cons: "Check-in was terrible, boarding also very disorganized. Crew on board was ok; very few flight attendants spoke English."
Pros: "Helpful crew"
Pros: "Good entertainment on board and the crew was fairly attentive, but not as attentive as on other airlines."
Cons: "Food was not great, but at least it was edible. Thought the crew could have also asked about refills more often."
Pros: "Had to pay extra for my luggage I was only allowed one when it was always two."
Cons: "Having more student deals."
Cons: "They always on time"
Cons: "English speaking staff."
Pros: "Crew is friendly, plane is new and clean"
Cons: "they charge to choose seats before hand, shouldn't be a privilege to do so"
Pros: "Crew was attentive & very nice."
Cons: "More smiles !"
Pros: "the crew was realy great and everything was very good."
Pros: "Comfortable seats. Great crew"
Cons: "Food could be a little better and bathrooms bigger"
Pros: "Normal"
Cons: "Better food"
Cons: "This app is fraud"
Cons: "All is perfect"
Pros: "The fly time"
Cons: "The check in process, too slow ,we waist almost 2hrs in the process"
Pros: "all except the food"
Cons: "the food"
Pros: "Amazing crew, very comfortable seat, delicious food."
Pros: "The crew really was amazing and very kind"
Cons: "The boarding was too slow and it delayed the departure"
Pros: "The people that work there were so kind! Very pleasant, I love the service! Everyone has a smile and make sure the customers were comfortable and save!"
Cons: "I like everything. No complain!"
Cons: "Disaster started at noon of the day of flight. Got notification flight delayed by 2 hours. That means I miss my coonection. Options for changes meant getting to destination 24 hours a later or with extra stop. I managed to buy a much better direct flight same day from different airline. And cheaper. I was so lucky. Getting refund for this disaster itinerary. But it worked out in the end."
Cons: "Person behind my seat was kiking! Luggage took for ever to be deliver."
Cons: "Delayed 5h, missed all connections, no help from crew"
Pros: "In flight entertainment system was pretty good and boarding went smoothly"
Cons: "Latam needs to rethink seating in the airbus. I’m 5’2 and I felt completely cramped. Did not have room to bend down for under seat carryon, comfortable exit isle to use restrooms, and definitely could not sleep. Very long flight to be in such cramped conditions."
Pros: "The airline and travel agency never informed me that this flight was cancelled. I almost got stuck at JFK."
Cons: "Everything about the airline and the travel agency since they never took the time to inform me that it was cancelled."
Pros: "Aircraft was superb."
Cons: "Communication arr as y was too busy. Too much going on around me."
Cons: "Lost my bags"
Pros: "Flight and especialy landing was top noch"
Cons: "Boarding was chaotic. There was no entertainment nor food, so I cannot rate it"
Pros: "The flight was on time"
Cons: "Paid for an extra leg-room seat months before the flight. When I checked in days before, I find they have sold that seat to someone else. The schedule of the flight had changed and for that reason (?!?!) my reserved and paid for seat was not carried over!!"
Pros: "The fact that I made it to my destination and Home safetly."
Cons: "The service is terrible . They lose bags , the planes are dirty, you can still see head grease on the windows and old dried up food on the seat backs. We were delayed 40 minutes. No annoucement or notification . The staff are rude , and don’t care . Very unreliable airline - the food is disgusting."
Pros: "Nothing"
Cons: "The fact that Kayak never wrote down my email. So when they cancels my flights I never got notice until I was about to leave for the airport."
Pros: "I enjoyed Everything except the layover"
Cons: "My 3 Hour layover was extended to Nine hours. The Peruvian airport offered me a hotel room i turned down. Peruvian gentleman on the plane just prior to landing was telling me how dangerous it is in Peru in the area surrounding the airport. I was given four hours of wifi coupons and coupons to a breakfast and lunch at a restaurant by our gate, where i was waited on poorly. Next time i may look for a layover in Florida."
Pros: "Food, movies"
Pros: "crew and service excellent.."
Pros: "Food was ok"
Cons: "Average airline with poor customer service. The transit was too short and lost my luggage. Customer service was very poor and recovering my bags was an epic and expensive endeviour!!"
Cons: "We had 4 hours of delay, 3 of them waiting on the plane"
Pros: "It was not physically uncomfortable."
Cons: "The flight was delayed, moved, and when it finally took off it was re routed back to São Paulo with almost zero communication. We were herded around with attendants who had no idea why our flight was canceled mid air and we had to fend for ourselves for rebooking."
Pros: "All of your staff where very nice and kind."
Pros: "Left on time the next day."
Cons: "Flight was canceled after I had gone through security and was waiting to board. I received an e-mail from Kayak, but no notification from LATAM. No one was at the gate; waited a long time to speak with a representative. They booked me on the next morning flight from JFK, but sent me to a hotel in Long Island - 1 1/2 by bus that was jammed and overheated. Hotel was old, not kept up and food and service bad. Bus driver could not tell me for sure what time we were going to be picked up in the morning - maybe 6:30 AM? I was told. No one at the gate gave me this information either. I was ready at 6:15 AM and the bus was full. I waited for second bus. No breakfast at the hotel. Flight to Santiago was uneventful and crew during the flight were polite."
Cons: "Too small seating space"
Pros: "I'm so glad that food was served with reusable metal utensils and that the blankets provided are reused, too."
Cons: "LATAM could do a lot for the environment by recycling bottles and cans from beverages served during the flight."
Pros: "The upgraded me to first class!!!!"
Cons: "No complaints!"
Pros: "The crew was nice, the food tasted great, and they had a variety of movies to watch!"
Cons: "There's not much I didn't like."
Pros: "Every employee is super helpful and the airline is family friendly. Airplanes are always new and clean. The meals are always good as far as airplane food goes. They have a generous baggage policy and unlike other airlines the airport departure tax is included in the fare. They serve the customers unlike the domestic airlines."
Cons: "Overhead bins on the inside rows are a bit on the small side."
Pros: "Super-friendly staff. Thanks!"
Cons: "Crying baby next to me! (not the airlines fault though haha!)"
Pros: "I prefer being given my own bottle of water and wine, the cup sizes are too small. Food is ok, not great."
Pros: "Overall the flight was excellent and the crew were very charismatic and always with a smile."
Pros: "The plane was super clean comfortable and with good entertainment, food was good and the crew was great."
Cons: "The flight was delayed because the plane wasn't there at time, those things happen and it's fine but they never told us what was happening. we had to wait in line for another hour, without any announcement."
Pros: "Service"
Cons: "Confort, sits to small"
Pros: "Collection of movies, and flight being ontime"
Cons: "Seats, food, flight attendants didn't enforce seats in upright positions while serving food."
Pros: "New Airplane and a lot leg room"
Cons: "N/a"

I was stopped before going to the airplane as they hadn’t scanned my passport. Not the first time it happens but they normally do this before boarding begins, and I had scanned my passports through the app

Awesome flight

We landed and were kept on board 40 minutes after landing with no explanation! I tweeted the airline for help which they replied asking for the flight number and then ignored everything else. Very unprofessional. Very bad experience

Cons: "left Houston more than 2 hours later, arrive in Mexico over 2 am"
Pros: "Plenty a space between seats. Ver confortable seats and small entertainment screens!"
Cons: "Better selection of movie?"
Pros: "Crew was ok"
Cons: "The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing"
Cons: "Delayet"
Pros: "Aeromexico is one of my favorite airlines. I like everything overall."
Cons: "Honestly, in most airlines I have had traveled, there is a small thing to improve. The arm rests are very a uncomfortable."
Pros: "El check in estuvo bien . Rápido y atento"
Cons: "I flight en clase premier. En general el avión hacia Chicago no es nuevo ni confortable. La comida horrible. El vuelo atrasó sin dar explicaciones. Nos hicieron llegar a la puerta a pesar de que sabían del atraso .El equipo nada amables"
Pros: "I was at premier class . Very comfy. Dreamer line are excellent and the service too."
Cons: "Nothing"
Pros: "Great crew, free liquor, yummy snacks."
Cons: "No delays!"
Pros: "Availability of beer for such a short flight."
Cons: "Food was ok but could be better."
Cons: "The flight Mexico-Merida was delayed"
Pros: "Punctual departure. Efficient process."
Cons: "It was fine, really."
Pros: "Everything' was great on this flight... on time, pleasant crew, tasty snacks and drinks, great onboard entertainment!!"
Cons: "Seats are tight.. space with three adults shoulder to shoulder is uncomfortable...and leg space between seat in front of me and my seat makes it difficult to reach my bag under the sear in front. Aisles are also mighty tight.... Honestly when I waa boarding the flight one of the thoughts I had was how in the heck would people shuttle out of the plane if an emergency landing was necessary."
Cons: "missing luggage for 2 days now. not Good!!!"
Pros: "Very good service,ver y servicial,and excellent pilots,"
Cons: "The ground crew in CDMX is inept."
Pros: "The service is great"
Cons: "We were delayed 7 hours and offered $10 USD in food to compensate"
Cons: "My window seat didnt have a window and was actually broken so I could’t put it back and relax ..."
Pros: "Everything good."
Cons: "Not complain. Aeromexico better to fly."
Pros: "Nothing!!!"
Cons: "Everything. The customer service was horrible. They did not honor the seat reservation and stationed my father in the back of the plane instead of the front of the plane as agreed on my reservations. They charged for baggage. The whole experience was horrible!"
Pros: "The food was good entertainment was too."
Cons: "The fact that they lost my bag. No one ever helped it contacted me. No $ was given so I had to buy my own clothes. Still don't have my bag. Been home for 2 days and haven't heard anything from Aeromexico."
Pros: "FOOD!!!"
Cons: "Nothing to comment."
Pros: "Good crew Flights on time Good meals"
Cons: "Poor choice on my part to save money in exchange for long layovers"
Pros: "Crew"
Cons: "Aeroport and the waiting"
Cons: "I was sent to Sala A & there was agate # 1 there; however, there was a second Sala A with a Gate #1 & from there my plane was boarding by the time I made it to the correct boarding gate it was too late for me to board the plane. I had to purchase another plane ticket in order for me to make it to the United States. It was a bad situation & the employees were very rude. They blame me & the manager never show his face to help me out. He could have at least given me a discount given the award situation. But, the customer service or will to help me was just not there."
Pros: "Good services"
Pros: "The flight time was the best , the service is very good ."
Pros: "Not anything stood out."
Cons: "It was the WORST FOOD I've ever had period. The beer was warm and in short supply. I resorted to drinking to ease the misery of the flight."
Pros: "None"
Pros: "snack and drink, flight departures and arrivals on time, wheelchair service at departures and arrivals, the crew were helpful and efficient, price for round trip (L. A. - Guadalajara and return) was very reasonable, landing back at L. A. was a bit rough. Overall rate +/- 9.0"
Cons: "the new $25.00 dl charge for luggage, found out about it at airport check-in"
Pros: "The attention was amazing, way better than expected."
Pros: "crew was very nice"
Cons: "40 minutes delay to take off"
Cons: "Everything about the flight is good"
Pros: "Aeromexico puts delta, United, American to shame. Every time I fly with Aeromexico they have on-time flights, food and drinks included, friendly service and excellent price for tickets. No last second delays or flight rescheduling as happens with US carriers. I'll take Aeromexico ANY day over the shitty US airlines. And for those complaining about info not being readily available in English, it doesn't hurt to learn a little Spanish"
Cons: "They ran out of Corona."
Pros: "The flight was ok, but it was delayed for long time :("
Cons: "Flight was delayed for over 2 hours."
Pros: "Nothing"
Cons: "Small horrible plane, original 6am flight cancel without notice, took 9am flight instead, took off late. Last time using this airline."
Pros: "I like the promtest and service of the staff."
Cons: "Kids being too loud, nobody's fault though."
Cons: "Retra Retraso de 2 hrs sin ningúna explicacion"
Cons: "The flight left with a delay of 11hrs. That's unacceptable. The customer service employees didn't help a lot. No accommodations were made. Horrible experience. Will never fly again with this company if possible."
Pros: "Price and staff were great."
Cons: "Meal was a sad sandwich and yogurt, planes were old and dirty, no in-flight entertainment."
Cons: "Again the staff was rude and disrespectful at the gate and on the plane."
Pros: "The crew, the food, and the entertainment were all very good."
Cons: "The flight from Houston to Mexico City was delayed a full day, weather I believe, so I had to modify my flight plans to arrive in Houston a day later. These things happen so it's inconvenient but part of traveling."
Pros: "Crew and entertainment"
Cons: "Food, eggs in powdwe, beurk! Welcome in Montréal for people in wheeling chair, awfull as usual!"
Pros: "No complaints, flight was on time and crew was professional."
Pros: "The lady in the front desk in Houston was very helpful. In general I liked the whole trip tllll my destination Guadalajara."
Pros: "The crew were very courteous and funny."
Cons: "The fact that the gate was change from 24 to 25 without telling us or change the boarding pass."
Pros: "Nothing!!! Terrible experience with Aeromexico"
Cons: "First: they charge me extra $49.90 because "they were only VIP seat available" , they told me this the day before the flight when I called to confirm my seats. I paid off course. When I got to the airport they gave seat 22B by the emergency exit that couldn't reclined!!! Horrible experience with Aeromexico. I called to get reimburse for what I was told I was going to get and I didn't. They couldn't transfer me to anyone no one that can do a reimbursement . They only gave me an email to complain and no one has replay my email."

Everything was seamless. The staff where very nice and bilingual

They don’t give me my refund comple

Volarís overbooked our flight and then made it impossible to board because they didn’t have anywhere to put us. After 2 hours in the special assistance line with 200 other screwed travelers they offered us a flight 5 days later for a small fee of 750 dollars. You think you’re saving money with this rude airline but you’re not. Extremely callous staff accustomed to screwing people who give them their money to travel.

Check in was too slow!!! We got early at the counter but sinde check in take so much time. We were just in time at the gate. Check in on web or mobile doesn’t work.. the flight goto off on time and came as scheduled.

No food o drinks

Slow and cumbersome boarding. Failed to properly organize the waiting line

Pros: "Flight attendants were friendly But people at checking in are really mean. Nasty people you should get another people with better trainings, etc. They were asking personal questions and abusing just because of their power. Not good at all, one on the worst experience"
Cons: "Personal at checking in. They have the worst attitude ever"
Pros: "amazing crew"
Cons: "more padding in seats"
Pros: "Crew were nice"
Cons: "They charge for absolutely everything and flights are not even that cheap. Seats ate very uncomfortable."
Cons: "Volaris has no social distancing in flight"
Pros: "Nothing Horrible trip, horrible service"
Cons: "Flight was delayed by 5hrs Hard to get clear information about the delay and when we were actually going to leave. Horrible wifi in Mexico Airport. They had all passengers board the plane and then decided to refuel, so everyone sat in the airplane for 1 hour at the gate before leaving. We didn’t even get a drink of water on the plane. We were sitting in the last row in the back of the plane and when the attendant got to us it was time to land so she just skipped our row. I highly dis recommend Volaris."
Pros: "No"
Cons: "Service"
Pros: "On schedule A+, even ahead of schedule a few minutes."
Cons: "Very little legroom, not reclinable seats, no carry-on included, no snacks included for the 3+ hour flight. They should include more for the price."
Cons: "Boarding timeliness and process was bad."
Cons: "If they had a vegetarian food option to purchase, and not only different kinds of meat."
Pros: "I sat in the first row so I had a lot of space and leg room. But the seats in coach looked super super cramped, and I heard people complaining. The crew was very very nice."
Cons: "Check in was very very very very slow and the crew didn’t seem to care at all. I also got charged 75$ for my one bag. The people at the gate were not professional and everyone around me was complaining about their experience. I will never ever fly Volaris again. They should GO OUT OF BUSINESS.!"
Pros: "the price"
Cons: "Volaris's system apparently was malfunctioning that prevented anyone from checking in online or through any app which caused stress the day before travel. Even worse, they couldnt even check in at the gate and had to fill out forms by hand, which caused a 2 hours delay!"
Cons: "I have yet to have any complaints about volaris they are economical"
Pros: "Affordability, that's about all that is good with Volaris. Everything else is either bad or mediocre."
Cons: "Don't board passengers onto the aircraft until it is ready for passengers. Both direction (OAK to MEX and MEX to OAK), we were boarded onto a hot (not aconditioned) aircraft for at least 15 minutes before the A/C is turned on. In addition, boarding were completed and all passengers were sitting in the aircraft for over an hour before it started the taxis to the run way....why board passengers so early? At least turn on the A/C and let the cabin cool down before boarding passengers."
Cons: "Free snacks and beverages"
Cons: "Crew was not prepared with enough custom forms. When we arrived at airport it was a mad Scramble to find some."
Pros: "The flight was delayed 2 hours"
Cons: "My suitcase was damage when I pick it up"
Pros: "Always on time"
Cons: "More comfortable seats"
Pros: "It was awful"
Cons: "Everything needs to change. I will never use this airline again!"
Cons: "Never booking with this airline again."
Cons: "Being timely"
Pros: "The seat was awful! No cushion at all. Very old like you are sitting on a piece of hard wood for 3 hours. Causes unnecessary back pain. No leg room or arm room. Won’t travel Volaris again."
Cons: "Seating"
Pros: "Crew was helpful but a bit overwhelmed...seat was marginal...should be replaced (seat cushion had caved in)"
Cons: "better notice of the delays....cleaner plane...don't appreciate boarding right after others deplaned without sufficient time to prepare for next flt"
Pros: "Excellent customer care and great customer service."
Cons: "Too many people using the restroom. Maybe you might suggest passengers to use the airport restroom facilities before boarding the plane. In my opinion, there was too much people activity for the restroom during the flight."
Pros: "The crew was very nice & everything was very clean."
Cons: "The menu options was very vague and everything was so expensive. The only thing that was free was a cup of water. They could definitely improve their menu"
Pros: "Nice crew, fast boarding"
Cons: "Seats are very un comfortable for flights over two hours."
Cons: "Our flight was scheduled for a day before the day we actually left, so we went to the airport the day we were supposed to leave just so they can say our flight was canceled, we had no heads up before that, the airline had to give us tickets for the next day."
Pros: "The service was amazing. The staff were friendly and quick to answer my concerns."
Cons: "Perhaps very light snacks and free water. Just the basics all other extras passengers can pay for themselves, but a light snack and refreshment is a kind welcoming gesture."
Cons: "You don’t let carry anything in your hands for free, you charge for everything. I don think it’s right. Other than that was excellent..."
Pros: "The crew"
Cons: "Baggage limits"
Pros: "Good no-frills airlines"
Cons: "For this type of airline – nothing"
Pros: "On time-efficient"
Cons: "N/a"
Pros: "On time due to excessive scheduled flight times"
Cons: "Boarding system , expensive and low quality food for sale on board, entertainment on board, unhelpful stewardess staff, deplaning system keep us waiting for half an hour to open the airplane door at the Cancun airport gate"
Pros: "Not to much"
Cons: "Time of departure, really 1 hr delay?"
Pros: "Recuperaron el tiempo perdido en el vuelo"
Cons: "Perdimos tiempo para ser trasladados a terminal remota"
Pros: "The plane was great and so was the flight. I like that they save the overhead compartments for the people who are sitting in those seats."
Cons: "It would be good to be able to charge my cell phone on board"
Pros: "Internet was a great experience. Comfortable and efficient."
Cons: "Volaris was the worst airline I have ever used. Rude, check in, no legroom, a charge for water? ??????? Horrible"
Cons: "They don't follow procedures for all, if your white and speak English then you won't ask for nationality, if you are brown and speak the native toung you will be asked if you are a citizen to that country or if your flying with a visa mean while they have the passport in their hands. return flight was canceled with not much notice"
Pros: "Good time and no delays."
Pros: "Web check in was super easy, the flight was on time and all the crew was really nice."
Cons: "No complimentary drinks or food, no entertainment on board."
Cons: "The flight was 2 hours late. This 3 out of 5 flights I've flown with the airlines unacceptably late."
Cons: "The line to check in was extremely long and not organized at all! I waited 3 hours to check in my bags!!! I have never had to wait that long! We almost missed our flight. By the time we got bags checked in and got to the gate they were almost done boarding!"
Pros: "I liked nothing, literally nothing."
Cons: "Between almost making us miss the flight because they couldn’t identify or scan the boarding passes THEY printed out (which were just little stickers on the back of our passports with no information), the flight was over 45 mins late! Additionally, the pilot said it was flight 911 to Los Angeles and then laughed and corrected himself to flight 900 - are you serious? Not a joke."
Pros: "Attentive, respectful, and on time! This airline has treated me very well."
Pros: "I only liked the price, the rest was awful"
Cons: "The system to check your baggage in wasn’t working and they had us standing in line for 40 min and when it finally started working, they couldn’t cope with so many (angry) customers."

I was invited to a destination wedding in San Miguel Allende; since I live in El Paso, TX, right across from Cuidad Juarez, I looked at options flying out of Cuidad Juarez to San Miguel de Allende. Viva Aerobus has a direct flight to Leon, Bajio Guanajuato. Leon is 1 1/2 hours from San Miguel de Allende. I would compare Viva Aerobus budget pricing as excellent. The plane was an Airbus A320, very clean; the staff was friendly and wonderful. The flight time was 2 hours and very uneventful which I liked. I would fly Viva Aerobus again!

The price was excellent, but I'm not sure the cheaper fare was worth the stressful experience i tried unsuccessfully to call VivaAerobus from my hotel in Cabo, Mx. I tried 3 times, I was not able to reach a live representative. I wanted to upgrade to VIP, but could not do it. I arrived at the Cabo Aeroport and was in line to check in at 10:30 AM for my 1:30 PM flight #3155. Viva check-in personnel did not arrive until 11:30, and I did not check my bags until 11:00. I'm 75 years old, won't stand in line for 15 minutes at a crowded restaurant, so, standing in line for 1.5 hours was a bummer. My flight was delayed from 1:30 PM to 4:05. Viva employees were friendly and professional, the plane was good and the flight was very smooth. Naturally, I will tell my friends about the problems I had. James Pyle

All good

I wouldn't recommend this airline they don't care about costumers

Add. wifi

Too many VIPs

Canceled my original flight about 3 hours before hand

Both flights were late. AVOID THIS AIRLINE.

More need for sanitary

Pros: "Crew was very nice and the seats were just average."
Cons: "I paid extra fare for my whole family to gave more comfort and leeway on luggage. My grandson compact stroller was checked in as a regular bag in the return flight."
Pros: "Decent flight once we took off."
Cons: "If The flight didn’t depart an hour late."
Pros: "professionals"
Cons: "To: VivaAerobus Airlines I requested a mobility chair and was denied, however they did get a chair for my grandma at the airport. I was told by my grandma that there was a portion of the walk to the gate that she had to walk, she made it, but she got tired. This is not professional at all."
Pros: "Nothing"
Cons: "We borded plane and stayed and did not depart until 1hr and a half after. No explanation from crew as they sat and joked around. Once plane did leave the crew was extremely childish having full blown personal conversations loudly during the flight. During the emergency briefing crew was laughing at eachothers jokes. Super unprofessional overall"
Cons: "No way to get a refund, which seems crazy in light of the COVID-19 situation."
Pros: "the fly was delayed and the seats are too crowd"
Pros: "Able to fall asleep as soon as possible during my flight."
Cons: "For starters, when I checked in I was charged for a damn carry on!?!? Super unexpected expense, and in my opinion wrongfully executed. I was told that I had to pay for my carry on or else I could not board the plane. When I asked why, he said it was over the limit, I weighed it and then he said, u have to add the other small bag too. — THE OTHER SMALL BAG WAS A BAG FILLED WITH SOUVENIR ITEMS PURCHASED AT THEIR AIRPORT PRIOR TO ME CHECKING IN! I explained that and of course nothing happened. The viva aerobús person that ran the register is called Jose A. Carrizo #21 badge. 31/12/2021. - The problem is not the amount that I paid, but the fact that customers before me were not asked to pay, even though I could clearly read the numbers on the scale as they weighed it. My bag weighed 10 kg exactly. i weighed it when I packed it. And the other bag was a bag used to carry around souvenirs from the airport. I think this was a bad way to do business and I’m simply not happy about it."
Cons: "These guys are doing well!!!"
Pros: "Nothing"
Cons: "Make the luggage policy and fees more clear, they charged me 50$ for no good reason. Smallest seats I've ever had in my life."
Pros: "Nothing."
Cons: "Many things could have been better. There was no kiosk for check in, the crew was not helpful prior to checking in, multiple occurrences where a group member was stopped for no reason by airline crew member, there were at least two seats that were duplicated on the airlines part, there was a delay on the flight due to over booked seatings, seats did not recline, no phone charging services."
Pros: "Price is unbeatable. Convenient direct flight. The rest is all charged so I didn't make use of it. But for those who did pay, it seemed to be fine."
Cons: "If at least water was provided for free."
Cons: "Leaving on time would have been better"
Cons: "They weighed bags 3 times just to to to get money not for the safety of the flight"
Pros: "Evriting"
Pros: "great ease of boarding comfy seats new plane"
Cons: "free beer"
Cons: "Viva aerobus takes advantage of its passengers by charging last minutes for non-sense things"
Pros: "Vivaaerobus staff lack more preparation, professionalism and customer service. the seats do not recline and sell them doubles"
Cons: "N/A"
Cons: "The flight was over 6 hrs late I arrived in the middle of the night... Never again!!"
Pros: "The crew at the front of the airplane were friendly"
Cons: "When sitting at the back of the plane there were some girls with 3 beer cans each playing loud music and it woke up my child. I asked the flight attendant to tell the women to turn down there music and she said no she couldn’t do that if I didn’t like it to tell them myself."
Cons: "Double assigned seat, crew was poor in communication and never explained or apologized."
Pros: "The plane was newer and clean"
Cons: "It was warm on the fight, it would had been better if the air conditioning was turned on the entire duration of the flight."
Pros: "It was above my expectations"
Cons: "They made annousments only in Spanish while boarding"
Cons: "One check in booth for 170 passengers. Pathetic."
Pros: "Good seating."
Cons: "They should add charging ports to their aircrafts."
Pros: "Boarding was really fast."
Cons: "The airline isn’t honest about their delays and the seat space is too narrow, tall people don’t fit."
Cons: "Not good organization while boarding, too much turbulence, very uncomfortable seats"
Pros: "Flight on time. Smooth flight"
Cons: "N/A"
Pros: "Bien la tripulación. El avión austero"
Cons: "Las indicaciones para subir al avion"
Pros: "Seat space was so bad and nothing comfortable and the flight was delayed for more than two hours what a service experience is this? My first time flight in with this company and last"
Cons: "Service is so bad from the beginning to the end I have the worst experience ever with this company Viva Aerobus last time I flight with them"
Cons: "It was delayed by an hour"
Cons: "On a 6 hour flight that was international and during dinner time they did not have any dinner food, only light snacks for purchase. No charging ports either."
Cons: "First class is pretty limited on food. The seats could be more comfortable considering the cost."
Pros: "Very helpful staff !!"
Cons: "Airline overselling tickets didn’t get a seat for me my wife had to travel alone and offered me a flight for the next day"
Pros: "Nothing!"
Cons: "A 5 hour delay and absolut nothing of info about it from the crew. Really really shitty. No food. No water. No medical service for a sick baby about 1.3 years old. This is the worst experience ever."
Pros: "ok time , good plane"
Cons: "you could AT LEAST offer a bottle of waterFREE!!!"
Pros: "Por favor mantener Los precious gracias"
Pros: "NOTHING!"
Cons: "Delayed flight both there and back. Personal at the desk VERY RUDE! Their luggage policy is f***ing ridiculous! They even weight your purse! And both carryon and luggage have to weight 10 kg - AND IF YPU GET ANYTHING ELSE AT THE DUTY FREE THEEY REWEIGHT YOUR BAGS AND MAKE YOUPAY IF IT GOES OVER!!! They always change the boarding gate and don’t have anyone telling you to go to the new gate! You have to walk and look out to the screens for the stupid sign!"
Pros: "Normal flight"
Cons: "Crew and personal at las very rude"
Cons: "Check-in took 75 minutes because they kept moving the late people up to the front of the line. Yet other lines moved quickly. Not well organized"

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Recent round-trip flight deals

4/1Sat
1 stopVivaAerobus
23h 50mDFW-CJS
4/6Thu
1 stopVivaAerobus
16h 15mCJS-DFW
$249
11/8Tue
1 stopMultiple Airlines
15h 19mLAX-CJS
11/10Thu
1 stopMultiple Airlines
10h 28mCJS-LAX
$280
10/31Mon
1 stopVivaAerobus
11h 22mIAH-CJS
11/4Fri
1 stopVivaAerobus
9h 34mCJS-IAH
$282
11/3Thu
1 stopMultiple Airlines
15h 34mLAX-CJS
11/7Mon
1 stopMultiple Airlines
11h 32mCJS-LAX
$285
11/3Thu
1 stopMultiple Airlines
16h 19mLAX-CJS
11/8Tue
1 stopMultiple Airlines
11h 19mCJS-LAX
$294
11/23Wed
1 stopVivaAerobus
11h 56mIAH-CJS
12/1Thu
1 stopVivaAerobus
12h 49mCJS-IAH
$295
11/4Fri
1 stopMultiple Airlines
10h 13mLAX-CJS
11/7Mon
1 stopMultiple Airlines
11h 32mCJS-LAX
$295
11/7Mon
1 stopMultiple Airlines
15h 32mLAX-CJS
11/10Thu
1 stopMultiple Airlines
11h 19mCJS-LAX
$297
10/26Wed
1 stopMultiple Airlines
15h 25mLAX-CJS
10/31Mon
1 stopMultiple Airlines
8h 28mCJS-LAX
$299
10/31Mon
1 stopVivaAerobus
17h 10mDFW-CJS
11/1Tue
1 stopVivaAerobus
15h 15mCJS-DFW
$300
10/22Sat
1 stopVivaAerobus
8h 50mORD-CJS
10/25Tue
1 stopVivaAerobus
14h 15mCJS-ORD
$303
10/25Tue
1 stopVivaAerobus
5h 45mDFW-CJS
11/2Wed
1 stopVivaAerobus
4h 50mCJS-DFW
$304
10/25Tue
1 stopMultiple Airlines
10h 01mLAX-CJS
10/31Mon
1 stopMultiple Airlines
11h 41mCJS-LAX
$307
10/30Sun
1 stopMultiple Airlines
8h 25mLAX-CJS
11/10Thu
1 stopMultiple Airlines
10h 28mCJS-LAX
$308
11/28Mon
1 stopVivaAerobus
16h 10mDFW-CJS
12/1Thu
1 stopVivaAerobus
5h 50mCJS-DFW
$318
11/30Wed
1 stopVolaris
7h 08mIAH-CJS
12/5Mon
1 stopVolaris
6h 48mCJS-IAH
$376
1/19Thu
1 stopVolaris
9h 56mJFK-CJS
1/29Sun
1 stopVolaris
8h 36mCJS-JFK
$418
11/18Fri
1 stopVolaris
12h 45mLAX-CJS
11/20Sun
1 stopVolaris
9h 15mCJS-LAX
$429
11/30Wed
1 stopAeromexico
11h 23mIAH-CJS
12/5Mon
2 stopsAeromexico
26h 29mCJS-IAH
$449
1/20Fri
1 stopAeromexico
20h 27mJFK-CJS
1/29Sun
2 stopsAeromexico
26h 00mCJS-JFK
$563

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1 stopVivaAerobus
15h 25mLAX-CJS
$100
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23h 57mIAH-CJS
$101
10/30Sun
1 stopVivaAerobus
8h 25mLAX-CJS
$105
11/2Wed
1 stopVivaAerobus
16h 19mLAX-CJS
$106
10/18Tue
1 stopVivaAerobus
16h 05mDFW-CJS
$112
11/2Wed
1 stopVivaAerobus
17h 45mORD-CJS
$116
11/7Mon
1 stopMultiple Airlines
8h 13mLAX-CJS
$120
10/30Sun
1 stopVivaAerobus
7h 32mIAH-CJS
$120
11/1Tue
1 stopVivaAerobus
8h 24mLAX-CJS
$121
11/2Wed
1 stopVivaAerobus
11h 22mIAH-CJS
$121
10/24Mon
1 stopMultiple Airlines
6h 53mLAX-CJS
$125
10/24Mon
1 stopMultiple Airlines
10h 01mLAX-CJS
$127
10/23Sun
1 stopMultiple Airlines
10h 01mLAX-CJS
$128
10/25Tue
1 stopMultiple Airlines
10h 01mLAX-CJS
$132
10/25Tue
1 stopMultiple Airlines
10h 01mLAX-CJS
$133
11/11Fri
1 stopMultiple Airlines
13h 29mDFW-CJS
$135
11/1Tue
2 stopsVolaris
12h 08mLAX-CJS
$183
10/20Thu
1 stopVolaris
7h 49mORD-CJS
$200
11/12Sat
1 stopVolaris
16h 49mDEN-CJS
$214
10/31Mon
2 stopsAeromexico
25h 28mHOU-CJS
$231

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10/23Sun
nonstopVivaAerobus
2h 10mGDL-CJS
11/1Tue
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1h 10mCJS-GDL
$69
11/18Fri
nonstopVivaAerobus
2h 14mGDL-CJS
11/22Tue
nonstopVivaAerobus
2h 09mCJS-GDL
$71
10/24Mon
nonstopVivaAerobus
2h 10mGDL-CJS
11/1Tue
nonstopVivaAerobus
1h 05mCJS-GDL
$74
10/19Wed
nonstopVivaAerobus
2h 10mGDL-CJS
10/21Fri
nonstopVivaAerobus
2h 09mCJS-GDL
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