AC Hotel by Marriott Guatemala City

Guests have praised the great staff and excellent service, with the staff always willing to go out of their way to help and serve as needed.

The breakfast has been described as very good, and the hotel restaurant serves top-class espresso. However, some guests have mentioned that the breakfast menu and buffet are not as varied as expected.

Guests have highlighted the cleanliness and beautiful surroundings of the hotel, along with the helpful and great service provided by the staff.

The hotel offers free parking, but some guests have found the parking somewhat confusing on entering and exiting.

The high season is in October, offering a prime location in the middle of Cayalá, with restaurants, bars, shops, and entertainment right outside the door.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel's location in the Cayalá neighborhood offers easy access to various attractions, including Museo Popol Vuh, Museo Ixchel del Traje Indígena, and Francisco Marroquin University, all within a 2-mile radius.

If you prefer fewer crowds, consider visiting in February, which is mentioned as the low season, to enjoy the hotel and nearby attractions with potentially fewer tourists.

Some guests found the room layout different from what they were used to, with the private area of the restroom enclosed only by a glass sliding door and the sink located outside the bathroom. Consider this aspect when selecting a room.

Some guests reported issues with room amenities such as non-functional phones, coffee machines, and dirty showers. It's advisable to check the functionality and cleanliness of these amenities upon check-in.

The lobby is located on the sixth floor, which some guests found inconvenient. Upon arrival, be prepared to take the elevator to the sixth floor for check-in.

If you're a fitness enthusiast, take advantage of the well-equipped gym for a workout during your stay.

The hotel offers an airport shuttle for a surcharge, making it convenient for late arrivals. However, be sure to confirm the availability of this service in advance.

Some guests mentioned issues with the availability of basic supplies like extra towels and body soap. It's advisable to request these items promptly to ensure a comfortable stay.

Several guests praised the friendly and helpful staff, particularly mentioning Vanessa and Danilo. Don't hesitate to seek assistance or recommendations from the accommodating hotel staff.