Ciudad del Carmen hotels

Pros: Rooms were big

Cons: There is no safe parking. Since the parking lot open to the street. Even there is a sign that say the company is not responsible for your car safety.

Pros: Staff is very friendly with high level of service. Great food and bar on the fourth floor with billiard. Big room, swimming pool is nice and you also have an entry to local country golf club.

Cons: Everything was good.

Cons: Service for breakfast was not especially good. Just OK. Surprising since it was not crowded. Hot cakes took a long time to be served and were only warm not hot.

Pros: The pillows, bed and bedding were incredibly comfortable. Traveled with dogs with no problems. The burger and fries at the restaurant were delicious.

Pros: Value for money

Cons: Nothing

Pros: The closer location to Airport

Pros: The best hotel in the city. Best quality and service. Thank you

Pros: Hotel was clean, room was spacious and comfortable

Cons: Everything was good, maybe more customer service, when we arrive we had to carry our own bags upstairs

Pros: The breakfast was one of the best we had and complimentary which made it super easy. The beds/rooms were comfortable. The pool looked nice. There was a supermarket just next door and a chillis. The tour company advertised in the hotel were really good. The staff were friendly and helpful.

Cons: Other than chillis and the supermarket, there didn’t seem to be much else around.

Cons: We couldn’t open the window

Pros: Good place, if you need to leave early by plane, it is excellent

Pros: The food was excellent

Cons: When i was ready to check out , reception wanted to charge me for laundry that i didnt requested , i felt very unconfortable at that point

Pros: Cleanness and room size was ok

Cons: The Hotel is located right in front of a Bar. Extremely loud music on weekends plays until 6:00 am. Impossible to sleep

Pros: Because they are thieves. All the cleaners. I almost lost my job because they stole my charger.

Cons: Just 5 mins after I left the room and came back to pick my iPhone charger and everyone says it’s gone that I should forget it because they steal a lot there. They even stole my coveralls and boots.

Pros: Very comfortable rooms, spacious shower area and tidy lobby

Cons: Need more machines in the fitness center, breakfast needs more fruits (bananas, strawberries, apples). Staff in the bar area need to be familiar with their offers to avoid misunderstandings with the final price of the meals.

Pros: The room was great size and the bed super comfy! We really enjoyed that... although... When we got to the room it was very warm and we tried to get the A/C lower so it would cool down the room as we went out for a wonder to the little shopping center next door and we were out for about 2-3 hours to come back to the disappointment that the room was still warm as the A/C didn’t cool at all!!! We phoned reception and they sent maintenance to check the A/C and within 15-20 minutes the issue was fixed and the A/C started to work. We wanted to have a quiet night and stay in the hotel, so we ordered room service for dinner. When the food arrived the biggest disappointment happened: the food was delivered in plastic take away containers (as if we would have order Uber eats) plastic cutlery and napkins. I was shocked for this type of delivery. We decided to let go that and try our meals... my parent had ordered a club sandwich; the bread was soggy, the chips were soggy and cold, it was disgusting! I had ordered a tampiquena that was meant to come with an enchilada... the meat was over cooked and cold, and the enchilada it was literally a tortilla folded several times with some green sauce... we could not eat that meal, it was disgusting... so we went to the front desk and show the MOD the meal and expressed our disappointment and we were given a full refund for the meals and we went out to eat elsewhere.... The shocking part of this as well it was that the staff were sort of expecting the complain, as if they knew the meals served through room service are terrible, which is sad for a Hyatt property. Apart from that experience, we loved the room and bed as we had such a good sleep as well as the pressure on the shower; soooo good!

Pros: My name is Michael and I am Yolotraveller. I have done my share of traveling ... and staying. This was one the nicest, if not the nicest - especially with the price break that Booking got me. Spotless room in a new Inn, located in a quiet little cul de sac. Very big room, well appointed with a big bathroom as well. Soft, comfy beds - slept like a baby. Nice pool and secure parking. Awesome staff, light food menu but good. But the icing on the cake has to be the free breakfast- incredible, just incredible- the best I’ve had in all my years of traveling. Great Deal Booking.com. Thanks !

Cons: Single ply toilet paper.

Pros: Located next to a mall. Convenient if you need some supplies. Easy to find, just off the highway.

Cons: Staff looked bored. No offers to help with luggage, and it seemed like they got to you when they felt like it. Once getting some assistance, they were ok.

Pros: We loved everything about this beautiful hotel and it was welcoming. Staff were nice and helpful. Our room was very comfortable and outstandingly clean.

Pros: The room was very comfy and nice.

Cons: The payment process. I couldn't use my card and the staff wasn't helpful with the options. I had to stay just 2of the 8 days I reserved because of that.

Pros: The breakfast buffet was very nice and the hotel location was very convenient

Pros: Very clean, big rooms, super nice staff.

Pros: Very clean and quiet rooms

Cons: Room service was not offered despite it saying it was. The menu is overpriced for what you get.

Pros: good sized room with comfy bed, private free parking

Cons: nobody speak english, during breakfast was there employes and they had breakfast with guests, dirty windows in the room

Pros: We asked for rooms on top floor and we got them. Unfortunately we had the room on edge of the hotel – on the side of the street. It was very noise. But after we complained we got immediately a new (quiet) room on the same floor. Pool and grill on the rooftop. Lot of birds were “standing” in the air over the hotel. Was great to see

Cons: Breakfast is little bit poor (but they make fresh omelets). And – they don’t had butter….

Pros: The breakfast was good - there is a chef cooking amazing breakfast dishes. The view from the rooftop is nice.

Cons: The hotel staff is very laid back - I was waiting for about five minutes for the receptionist to finish his phone call, looking straight at me and not trying to call the second receptionist. I asked for a quiet room, but got a room on the first floor overlooking some industrial zone, the closest one to the elevators. So I could hear the elevator bell every time anyone was using it. I believe it is possible that all other rooms were sold out and the hotel was fully booked, but nobody even tried to warn me in advance or while I was checking in. The wifi was extremely slow. I hate leaving bad reviews, but out of the ten hotels in Mexico we stayed at during our trip, this one was the worst (and not the cheapest).

Pros: State of the art hotel ... modern ... all commodities

Cons: Location not very central

Pros: Convenience store right across the street.

Cons: Room service quite slow and payment method is awkward.

Pros: Place nice and clean

Cons: Room a little noisy and showr strainer is not working properly.

Pros: Nice design hotel. Good location Clean room

Pros: Front desk staff was very helpful and friendly! Love the breakfast. Very nice and clean room

Cons: N/a

Pros: The room

Cons: The food wasnt good cesar salad we ordered and it came a huge piece of lettuce huge bread and chicken

Pros: Close to attractions !!

Cons: No pool and they had problems with the Tv cable!!

Pros: Bed is great

Pros: Hotel is nice, a good breakfast buffet is given, nice roons

Cons: Had priblems with water system pump broke down and tbere was no eater for about 10 hrs and they don't want to give water in bottles to wash your mouth

Pros: People is very nice rooms are clean and location is excellent!

Cons: Excellent service

Pros: Very good beds. Nice view from room (7th Floor) good buffet breakfast. Room was quiet.

Cons: Location can be better, there are nothing near hotel. Also breakfast are was too full and very noizy.

Cons: No water in the hotel the morning we checked out

Pros: We booked this hotel because it advertised American breakfast but the scrambled eggs had rice and other "junk" and if you wanted something else they charged ridiculous fees. We ordered 2 egg whites and paid a little over $5.00usd. No bacon no sausage .... we had to eat out which wasn't the plan

Cons: It was just ok nothing special AT ALL about this hotel other than they allow pets. The breakfast was not good and the rooms were VERY small but were clean.

Pros: Clean modern hotel. We stayed in 7th floor and had amazing sunset view...Good place for the price!

Pros: nice modern hotel with a great view over the sea.

Pros: The hotel was comfy it was clean

Cons: The gym could use some weights but overall it was a nice stay

Pros: Hotel is modern, have swimming pool. Views from 7th floor via windows are rather amazing. Have secure parking lot. Dinner was well maid (restaurant though pretty basic). Receptionist was gorgeous (I was rather forced to visit her continuosly - read neg. comments)!

Cons: Hotel is modern, have swimming pool. As we travelled 3 guys we booked suite. Views from windows are rather amazing. Have secure parking lot. Pool was difficult to discover... not the biggest one, but guess will do. Service however was somewhat ridiculous! No AC controller... went down asked it +linen for 3rd person. It was handed to me over reception desk (for 5* expect... bed done by chambermaid!)... than discovered no 3rd towel was given, again down to reception!!! And than only 2 soaps, 1 shampoo... it felt rather ridiculous!!! I liked the receptionist (girl was gorgeous) so that was the only reason whyI enjoyed going down to speak her!!! However I rather wouldn’t recommend that hotel!

Pros: The room was very clean and spacious.

Cons: The hotel is right next to a busy street and is very loud. The lobby is pretty shabby and smells like mold, although the room was clean.

Pros: The hotel was clean, spacious and the king sized bed was comfortable. We had a room away from the street traffic noise. Parking is secure in a garage (watch out for the hairpin turn getting up the ramp).

Cons: There was a refrigerator and bottled water available in the room, but no coffee and no restaurant on site. (The staff gave us a good recommendation for nearby restaurant) Otherwise it was an excellent value for the price!

Pros: The king size bed! The location was right next to the ADO station so helpful

Pros: The bedroom

Cons: Only one elevator works and one time we need to use the stairs, the towels are very old, they look like mops.

Pros: All

Cons: Nothing

Pros: Price and facilities

Pros: Bed, facilities in general really nice

Cons: No direct access to the shopping center next door

Pros: All in all the hotel was good! It was a good stay! A good experience.

Pros: Really nice service and luxury perfect

Cons: Food0

Pros: Property is no bad for staying a couple of days. The room was very clean but a disgusting lower mattress stain makes me feel uncomfortable

Cons: Too many flies on restaurant area

Pros: Clean room and bathroom Basic standard chain hotel slightly above average for Mexican standards

Cons: The staff was not nice and wanted to sell us the room at a significantly higher price than the one indicated on Booking. Structure very old

Pros: Good shower, nice and clean room.

Cons: The breakfast is terrible. Plastic cutlery for everything and not even fresh orange juice and fruit.

Pros: The only good thing about this hotel is its location (near the downtown).

Cons: The personnel is hostile, the wi-fii did never work, the air conditioned is relly noisy, the halls are dark, etc.

Cons: Pillows are bulky everything else ok !

Pros: room is very nice beach is near Lots. of dolphins in the ocean

Cons: The personal was really unfriendly and almost wanted us to go, they told us there is nothing here and that we probably wanted to be somewhere else instead. Cuidad del Carmen is no visit worth, the city has nothing big to offer and the besch is nice but locals take their cars into the beach and you can see the big oil platforms

Pros: Free breakfast was great. Room was clean and check in was simple and easy

Pros: Staff was great and accommodating and the complementary breakfast was well done. The Playa Norte Malecon is nearby and the beach area is good for walking.

Cons: Unfortunately the hotel did not have a record of our booking through Bookings.Com but I am not sure whose fault that was. The hotel was able to provide us with a room but at a higher price than what had been originally booked.

Pros: I stayed here last year and was looking forward to being near the ocean.

Cons: Pool was being renovated and was closed. Should be listed on the site. Was 35C

Cons: They use plastic cups. Too much waste of plastic

Pros: The standard

Cons: The curtains and placement of tge ac

Pros: Easy access, main road, price. Walked across the street to beach in morning when cool but no seating under palapas and nothing open for coffee, etc. . Malecon not really at that location.

Cons: Absolutely no shade around pool! Umbrellas needed. It is so humid we ended up just sitting in room most of the time. A good business restaurant in back but pricey. No view from room, very basic. Breakfast minimal, we didn't eat anything one day, opting to go to public market and eat on waterfront.

Pros: Great location and very friendly staff

Cons: Rooms were poor and breakfast terrible

Pros: The place would not work with me when the wrong date noticed.

Cons: Help their customers.

Pros: Breakfast was good. Rooms were clean.

Cons: When we came staff was trying to charge me more that I should pay. Only after discussion they charged me for amount that I had to pay regarding my reservation.

Pros: Clean and central to main entities.

Cons: Room a bit small and receptionist doesn’t speak English

Pros: The bed was very comfy and everything was very clean. Great air conditioning. Good TV. Shower was hot with good water pressure. Good wifi. Helpful staff. Breakfast was included and was good-hot and cold choices and hot and cold drinks. We used the onsite laundry too which was great. Good parking with no height restriction. We slept well.

Cons: All was good

Pros: GOOD LOCATION, BUT CAN GIVE PREFERENCE IN SOME ASPECTS

Cons: THEY DID NOT ALLOW A SECOND BED OR GIVE AN OPTION FOR EXTRA BED CHARGE

Pros: In general service is good. The room was placent and clean.

Cons: For the number of people in the hotel, the staff need to check the volume of breakfast prepared because always was not enough. Sometimes the room was not ready when it was already 2pm. There is not enough parking spaces for the number of hosts.

Pros: I like the location, location, location. It is in front of town square, park, church, city hall, taxis, and board walk where I watched dolphins feed themselves. The stores are just around the conner including Soriana and many more. I loved it!

Cons: The bathroom from the adjacent room shared a wall together with my bathroom and you could here "every sound going on in there". So make sure you close your bathroom door at all times, otherwise you'll hear "funny noises" people make when using their bathroom.

Pros: Perfect location, spotless rooms, comfortable bed.

Cons: The man who checked me in the afternoon of Nov 8 could not have been more unwelcoming. He was completely useless and should not be working in a hotel reception. The woman at checkout morning of Nov 9 was very pleasant.

Pros: Location, very comfortable room

Cons: WiFi didn’t work in the room, the staff at check in was not welcoming.

Pros: This was a beautiful hotel room with large windows and views of the water. The staff person at check-in was very accommodating and gave me a king room with view. Although there is no elevator in the building, a nice staff member carried my heavy suitcase up to the top floor.

Cons: There is no restaurant in the hotel. It would be nice to have coffee pots in the rooms.

Pros: Client service very gentle and efficient. Charmy employers. Quiet.

Cons: Water presure in the shower to weak

Pros: The owner & staff are lovely

Cons: The truck that made a lot of noise in the mornings

Pros: Great staff

Pros: Staff was very nice even they don't speak english. Location was close to the beach (even thought it is marked wrong to booking.com)

Cons: The bed was not so comfortable anymore.

Pros: Parking Bed confortable

Cons: No wifi Wrong place on maps.me No view on the sea... No hot water After big rain, water in the room For a 3 stars hotel, we are disappointed

Cons: The website for this hotel and booking.com say it is in front of the beach. However, it is separated from the beach by a large parking garage and a car dealership. It does not feel like a beachfront hotel and the only views are industrial. I moved to Hotel del Parque for my second night in Ciudad del Carmen and wished I had stayed there both nights as I actually did have a beautiful view of the water there.

Pros: Good price, easy parking

Cons: - weak internet signal in rooms away from the reception - low battery in fire detection = a loud beeping

Pros: The beach was about 5 minute walk

Cons: The wifi didnt work at all

Pros: The room was not clean, there were ants in the shower, they charge me more than the ampunt that booking.com told me.

Cons: The room was dirty, there were ants in the shower, no amenities like shampoo, etc.

Pros: Staff were very nice. Great price for a one night stay. Google GPS led us directly to the entrance.

Cons: Unit had limited kitchen amenities. It did have a coffee pot, but no filters, coffee, sugar or creamer. It is a hike to stores or restaurants. Recommend you bring everything you will need before you tuck in for the evening.

Pros: Nice and helpful personal, spacious rooms.

Pros: The room had a fridge,microwave and coffee maker. A sofa made the room more comfortable. The staff were very friendly and the owner gave us a lift to the bus station the following morning.

Cons: We got there late and had to leave quite early so we couldn't comment on the location.

Pros: Staff are very pleasant and helpful.