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Friendly staff, great food, great value for money. I liked the fact you could have breakfast but only pay for what you ate rather than one charge when all I want is tea and toast. Turning right out of the car park was sometimes difficult as the N17 is very busy.
Good polite well trained staff. Amention for the restaurant here for a night when they coped very well with numbers they hadn't expected, presumably because of poor weather, and guests chose to eat in. Food was of a high standard, and the whole package offered excellent value for money. We managed to change our room on first viewing, to one without the air-conditioning unit for the building right outside. This was done without a fuss by staff.
Staff were extremely friendly & very helpful. Prior to arriving at hotel I was contacted the previous night to see if i needed an early check-in as I was attending a wedding.
The hotel was good value for money. The hotel was close to the Airport Parking was very difficult and the Bistro in the morning for breakfast was crowded. More space is required and a special area for parents with children is suggested.
The hotel was set in beautful galway country side. not to close to the city but able to get thier in a very short time
Good sized room and comfortable Room could have been cleaner specifically the toilet/bathroom and the carpet.
The staff were so kind and helpful
free parking, nice and clean room
we liked everyhting i have no flaws with this hotel i found it so beautiful,comforting and especially welcoming we cant wait to make another trip to this hotel again
gave me first a smoking room though I had ordered a non smoking one
The breakfast is excellent. Although our booking did not include breakfast, we paid extra for breakfast but it was well worth the money. Bed was a little too soft, also windows were draughty. Apart from that everything was excellent.
I booked a triple room for 3 adults and there was a double and 2 singles. I loved that fact it was a very spacious room, good natural light and a good powerful shower. I thought the reception entrance wasn't in the best location and was poorly signposted. I parked a good bit away and trying to get and find the entrance in the snow and ice was difficult. Also better lighting in the room
all good on all fronts
The restaurant was fantastic Bed was a little too small
Facilities, especially for children. Spacious dining/drinking areas. Very sociable foyer!
Great Hotel Couldn't fault anything
lots of intertainment for the family
A great hotel with great facilities, happy and helpful staff and only a short drive from Galway city center.
Really warm and clean room The Duvet had holes on it.Also the back part of the tv remote control was broken
the customer service was excellent
stayed in the cheery suite, was excellant
All the staff were very friendly and we really felt at home. The massage and facial was heavenly. The pool was a good temperature for children. The childrens bar food was excellent. Rooms were comfortable and a good size. Adult bar food was just average and a bit over-priced
peace and quiet and location
Good Location and use of gym and leisure centre is great. Staff could be a bit more cheery. Bed was uncomfortable and this hotel should not be classed as a 4star iv seen better 3stars
Leisure centre, car parking, food, reception staff Bed linen was quite "tired". It cold do with a fresen up The wireless internet access should be free for guests
Very handy for Oranmore village, only a 5 minute walk away. Friendly & very helpful staff. No lockers in Leisure complex for valuables.
I was very pleased with everything, only disappointed that no breakfast was included in the package,why should we have to pay extra?? no
The Staff was very kind and helpfull
Near to the airport No internet access in bedroom
The staff were excellent. My son was the centre of attention in the hotel and he had a ball of a time.
Welcoming and friendly owners of the guesthouse always willing to help and give guidance. Good access to the motorway and the airport. Nothing.
great place, the staff made me feel as though I was at home. Breakfast was excellent too. the cheesy egg is delicious
Bright , clean , very welcoming None
Fantastic breakfast, spacious room, family atmosphere, way better than a commercial hotel
I loved the people--they were so helpful and sweet. The breakfasts were delicious!
Great Hosts - extremely clean. Quiet location (a little difficult to find first time around).