Guest reviews
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Overall Rating
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10.0 "Terrific location."
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
8.9 "Breakfast is good."
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8.8 "Generally very clean."8.0 "80% said
rooms were clean ." -
7.4 "Nice rooms."8.0 "80% said
rooms were clean ." -
6.7 "Average amenities."6.7 "67% thought the
building was acceptable ."
Overall Rating
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9.8 "World class service."
Recent reviews
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- Neutral
- Negative
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10.0review from
A very nice hotel; clean facility in a good location. The room was clean, with a microwave, refrigerator and a comfortable bed. The staff was friendly and helpful(overworked.) The free breakfast had a nice variety ranging from toast to waffles. The name of the place is Fairfield Inn and Suites by Marriott. The 'By Marriott' in the name lead me to expect a more upscale hotel. I'm not complaining but the hotel is more akin to a Holiday Inn than a Marriott.
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9.0review from
Pleasant staff, clean rooms The beds were full, not queen size
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1.0review from
Blizzard threatened our Christmas stay and State Hwy re-routed us. The hotel refused to credit stay for another night.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
I liked that it was very colorful! The paintings/pictures felt natural. The mini fridge was a good size. Your staff was very welcoming! We just made a stop in Clovis, so your hotel was our only Clovis experience so far, and we will be coming back. Tnx!
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8.0review from
everything about the hotel was on the better side of--good I was checking my bank statement, and I was charged $20.00 more and was trying to get a hold of the hotel to find out why.. and haven't been able to. I'll keep trying.
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10.0review from
Staff was very friendly. Rooms were very clean and beds were comfortable. Maintenance was very good. All exits required room key for entry and were in working order. Main entrance was well in view of front desk. Public areas were very clean and roomy. If traveling US 84 as we were, hotel was several miles from hiway. Not really a problem but a small inconvenience. Hotel breakfast was average for price included breakfast even though it appeared fresh. I usually just stick to a waffle and it was great.
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10.0review from
The night staff (she said she has just started working there) and her manager were absolutely fantastic! Loved the hotel, location, our room, and the FREE breakfast. Everything was great!
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9.0review from
Location away from Clovis' railroads a little high-priced atxxx plus taxes.
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9.0review from
Location Doors slam when closed. Other guests don't close them quietly.
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9.0review from
clean and good price no
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3.0review from
Price was good. AC had not been turned on and room was hot. Was told they served breakfast at 7:30am, asked twice. Went to store and bought breakfast for next morning. As I was leaving at 6:15am breakfast was being served.
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6.0review from
We checked into the hotel after dark, hooked up our DVD player and watched movies. \n\nOn deciding it was time to go to sleep, went to pull the curtains to block the NUMEROUS BRIGHT parking lot lights and found the curtains in 2nd and 3rd floor rooms (we were on the 2nd floor originally) were not designed to close. After checking available rooms on the 2nd and 3rd floors, we were rewarded with curtains that closed in a first floor room. Stuart (the second shift desk clerk) and Wendy (the third shift desk clerk) were incredibly helpful. \n\nThe hot tub is TOP-NOTCH with several strong and mild bubble streams...the hotel is immaculate (I believe a wet vac was used after I tracked in from the hot tub)...the breakfast hostess is INCREDIBLY friendly...and the desk folks worked diligently to get us into a room where the curtains closed.\n\nThe most surprising fact about the situation was that neither Stuart or Wendy seemed to be aware that the curtains did not fully close. \n\nIf you stay at this hotel and require a dark room in which you can sleep, be sure to ask for a room on the first floor.
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8.0review from
I absolutly loved this hotel. I've never stayed where the whole staff was completly friendly...from the front desk staff to the breakfast woman. I loved this hotel! Plus it was very clean, and didn't have that 'hotel' smell.
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10.0review from
this was a very nice motel with lots of common space. room was clean and neat, breakfast was wonderful, staff very cordial
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2.0review from
Probably the worst new hotel we have ever stayed guest noise was unbelievable all night long. We had to get our own soaps and shampoos, never stay here again
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10.0review from
To whom it may concern, I called to try an dget my husband a room. Your hotel was booked. The person I spoke with, X was more than helpful!! He went above and beyond the call of duty. When I could not find a # to a different hotel, I called back and he not only gave it to me, but offered to call them for me since I am in Missouri!! What an asset X is to your team!! Thank you so much to him!!
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10.0review from
A very nice hotel; clean facility in a good location. The room was clean, with a microwave, refrigerator and a comfortable bed. The staff was friendly and helpful(overworked.) The free breakfast had a nice variety ranging from toast to waffles. The name of the place is Fairfield Inn and Suites by Marriott. The 'By Marriott' in the name lead me to expect a more upscale hotel. I'm not complaining but the hotel is more akin to a Holiday Inn than a Marriott.
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9.0review from
Pleasant staff, clean rooms The beds were full, not queen size
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
I liked that it was very colorful! The paintings/pictures felt natural. The mini fridge was a good size. Your staff was very welcoming! We just made a stop in Clovis, so your hotel was our only Clovis experience so far, and we will be coming back. Tnx!
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8.0review from
everything about the hotel was on the better side of--good I was checking my bank statement, and I was charged $20.00 more and was trying to get a hold of the hotel to find out why.. and haven't been able to. I'll keep trying.
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10.0review from
Staff was very friendly. Rooms were very clean and beds were comfortable. Maintenance was very good. All exits required room key for entry and were in working order. Main entrance was well in view of front desk. Public areas were very clean and roomy. If traveling US 84 as we were, hotel was several miles from hiway. Not really a problem but a small inconvenience. Hotel breakfast was average for price included breakfast even though it appeared fresh. I usually just stick to a waffle and it was great.
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10.0review from
The night staff (she said she has just started working there) and her manager were absolutely fantastic! Loved the hotel, location, our room, and the FREE breakfast. Everything was great!
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9.0review from
Location away from Clovis' railroads a little high-priced atxxx plus taxes.
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9.0review from
Location Doors slam when closed. Other guests don't close them quietly.
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9.0review from
clean and good price no
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8.0review from
I absolutly loved this hotel. I've never stayed where the whole staff was completly friendly...from the front desk staff to the breakfast woman. I loved this hotel! Plus it was very clean, and didn't have that 'hotel' smell.
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10.0review from
this was a very nice motel with lots of common space. room was clean and neat, breakfast was wonderful, staff very cordial
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10.0review from
To whom it may concern, I called to try an dget my husband a room. Your hotel was booked. The person I spoke with, X was more than helpful!! He went above and beyond the call of duty. When I could not find a # to a different hotel, I called back and he not only gave it to me, but offered to call them for me since I am in Missouri!! What an asset X is to your team!! Thank you so much to him!!
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1.0review from
Blizzard threatened our Christmas stay and State Hwy re-routed us. The hotel refused to credit stay for another night.
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3.0review from
Price was good. AC had not been turned on and room was hot. Was told they served breakfast at 7:30am, asked twice. Went to store and bought breakfast for next morning. As I was leaving at 6:15am breakfast was being served.
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6.0review from
We checked into the hotel after dark, hooked up our DVD player and watched movies. \n\nOn deciding it was time to go to sleep, went to pull the curtains to block the NUMEROUS BRIGHT parking lot lights and found the curtains in 2nd and 3rd floor rooms (we were on the 2nd floor originally) were not designed to close. After checking available rooms on the 2nd and 3rd floors, we were rewarded with curtains that closed in a first floor room. Stuart (the second shift desk clerk) and Wendy (the third shift desk clerk) were incredibly helpful. \n\nThe hot tub is TOP-NOTCH with several strong and mild bubble streams...the hotel is immaculate (I believe a wet vac was used after I tracked in from the hot tub)...the breakfast hostess is INCREDIBLY friendly...and the desk folks worked diligently to get us into a room where the curtains closed.\n\nThe most surprising fact about the situation was that neither Stuart or Wendy seemed to be aware that the curtains did not fully close. \n\nIf you stay at this hotel and require a dark room in which you can sleep, be sure to ask for a room on the first floor.
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2.0review from
Probably the worst new hotel we have ever stayed guest noise was unbelievable all night long. We had to get our own soaps and shampoos, never stay here again
